--- title: Kentico Reviews meta_title: 'Kentico Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 365 reviews by the users' company size, role or industry to find out how Kentico works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 365 scale: '5' date_modified: '2026-08-14' parent_category: name: Content Management url: https://www.g2.com/categories/content-management --- # Kentico Reviews **Vendor:** Kentico **Category:** [Digital Experience Platforms (DXP)](https://www.g2.com/categories/digital-experience-platforms-dxp) **Average Rating:** 4.4/5.0 **Total Reviews:** 365 ## About Kentico One platform, endless possibilities. Kentico is a content management system and commerce platform, with built-in digital marketing and AI capabilities that help deliver personalized customer experiences through websites, microsites, emails, and other digital channels. It consolidates marketing tools to improve efficiency, drive stronger customer engagement, and reach business goals faster. Reduce the complexity of your marketing technologies and take control of your content across your websites, microsites, emails, and other digital channels. ## Kentico Pros & Cons **What users like:** - Users appreciate the **simplicity and efficiency** of Kentico's content management, enhancing audience engagement and team collaboration. (18 reviews) - Users praise the **ease of use** of Kentico, with intuitive drag-and-drop features enhancing content creation and collaboration. (16 reviews) - Users value the **robust features** of Kentico, praising its ease of use and effective collaboration tools. (10 reviews) - Users value the **extensive customizability** of Kentico, enhancing their ability to meet diverse business needs effectively. (7 reviews) - Users appreciate the **ease of creation** with Kentico's intuitive WYSIWYG editor, facilitating efficient content management and engagement. (7 reviews) - Easy Creation (7 reviews) - Users appreciate the **personalization features** of Kentico, enabling tailored content and efficient multi-lingual management. (7 reviews) - Users commend the **excellent customer support** of Kentico, praising responsiveness and effective solutions for their needs. (6 reviews) - Editing Ease (5 reviews) - Helpful (5 reviews) **What users dislike:** - Users find Kentico to be **expensive** , making it a barrier for newcomers and small businesses. (6 reviews) - Users often struggle with a **steep learning curve** , requiring significant time to master Kentico's interface and functionalities. (4 reviews) - Users face **limited customization options** in Kentico, often needing costly consultations for complex development needs. (3 reviews) - Users note the **limited features** of Kentico, particularly regarding domain management and uncertainties with product transitions. (3 reviews) - Users find the **complex customizations** in Kentico challenging, requiring extra development effort for integrations and workflows. (2 reviews) - Content Management (2 reviews) - Users find **customization difficult** , often facing expensive consultations due to inadequate support and documentation. (2 reviews) - Editing Issues (2 reviews) - Limited Flexibility (2 reviews) - Limited Integrations (2 reviews) ## Kentico Reviews ### 1. Awesome product with good support and stable fixes **Rating:** 3.0/5.0 stars **Reviewed by:** Saurav K. | Principal Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Kentico?** Its been around for 20 years, always ever getting better. Be it Page management, Custom modules or the settings application along with the option of customization **What do you dislike about Kentico?** When the customization gets too tricky and not supported by their documentation, it needs a paid consultation which is a bit costly for us as developers :( **What problems is Kentico solving and how is that benefiting you?** Its easy to use, easy to manage content and always there's room for customization if the defacto doesn't suits your requirement. **Official Response from Kentico Team:** > Thank you for sharing your experience! We’re glad you find Kentico’s features valuable. We’ll continue expanding documentation and self-help tools to reduce reliance on external consultations. ### 2. Xperience by Kentico **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2025 **What do you like best about Kentico?** Kentico Xperience stands out for how seamlessly it combines content management, digital marketing, and commerce in a single platform. The recent addition of features like AIRA, AI-powered personalization, and customer journey mapping really takes the experience to the next level. What I appreciate most is how intuitive the platform has become—making it easier to create highly personalized, omnichannel experiences without heavy technical overhead. It’s a smart, scalable solution that keeps evolving with customer needs. **What do you dislike about Kentico?** While the enhanced commerce capabilities in Kentico Xperience are powerful, there’s still room for improvement when it comes to out-of-the-box flexibility for more complex e-commerce use cases. Customizing certain workflows or integrations can require additional development effort. However, the platform is evolving quickly, and the recent updates show that Kentico is listening to user feedback and making meaningful progress in this area. **What problems is Kentico solving and how is that benefiting you?** Kentico Xperience is solving the challenge of managing complex digital experiences across content, marketing, and commerce—all from a unified platform. Previously, we had to rely on multiple disconnected tools, which slowed down our workflows and made personalization difficult. Now, with features like AI-powered personalization and customer journey mapping, we can deliver targeted, relevant experiences faster and more efficiently. It’s helping us improve customer engagement, streamline operations, and respond more quickly to market changes. **Official Response from Jonathan Kentico:** > Thanks for the feedback! You're right—commerce in Xperience by Kentico isn’t yet at full parity with the previous version, but exciting updates are on the way. Commerce capabilities are coming soon, and this summer is set to bring major improvements. Stay tuned! ## Kentico Discussions - [Is there any way how I can share content automatically?](https://www.g2.com/discussions/is-there-any-way-how-i-can-share-content-automatically) - 1 comment, 1 upvote - [Who uses Kentico?](https://www.g2.com/discussions/kentico-who-uses-kentico) - 2 comments - [Is kentico free?](https://www.g2.com/discussions/is-kentico-free) - 1 comment - [Is kentico a good CMS?](https://www.g2.com/discussions/is-kentico-a-good-cms) - 1 comment - [View Kentico pricing details and edition comparison](https://www.g2.com/products/kentico/reviews?filters%5Bsentiment_snippet%5D=1503761&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+21%3A51%3A52+-0500&secure%5Bsession_id%5D=dc8bcb51-1602-4d92-a603-7b25f4b95045&secure%5Btoken%5D=14fa5c9c6a8300867fbf1b5965d27603045842171082ce452f9b04fd11656af8&format=llm_user) ## Kentico Integrations - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) ## Kentico Features **Content** - Content Authoring - Rich Text Editor - Versioning - Plug-ins/Widgets/Apps - Approval Process - Content Scheduling - Asset Management - Internal Search - Content Repository - SEO Management - eCommerce Management - Forms Management - Campaign Management - Media Management - Drag & Drop Editor - Audio Editor **Analytics** - Web Analytics - Campaign Tracking - Audience Insights - Reports & Dashboards - Personalization - Marketing Automation - Activity Tracking - Reporting/Analytics **Functionality** - Developer Tools - Automation - Website Staging **Design** - Breadth of Pre-Built Templates - Mobile - Branding/Themes - Customization **Content Management** - Customizable Templated Workflows - Asset Management - Portals and Sites - SEO Management - Campaign Management - Metadata Management - Calendar Management - Audio File Management - Asset Lifecycle Management - Content Management - Brand Management - Document Management - Template Management **Management** - Web Content Dedication - Website Hosting - Role-Based Permissions **Platform** - User Community - SEO - Flexible Navigation Structures - User, Role, and Access Management - Enterprise Scalability - Internationalization - Dashboards and Reports - API **Design & Development** - No-Code App Development - Low-Code App Development - Self-Service Capabilities **Support** - CMS Variety - Compliance **Agentic AI - Web Content Management** - Cross-system Integration - Natural Language Interaction - Social Media Integration **Agentic AI - Digital Experience Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Third-Party Integration **Additional Functionality** - AI/Machine Learning - Reporting/Analytics - Collaboration Tools - Image Editing - Website Publishing Options - Chatbot - Content Publishing Options - Text Editing - Access Control - Website Accessibility Tools - Content Delivery - Content Personalization - Configurable Workflow - Generative AI - Alerts/Notifications - Video Editing - AI Copilot - Performance Testing - Activity Monitoring - Multi-Channel Distribution **Additional Functionality** - Search/Filter - AI Copilot - Commenting/Notes - Content Publishing Options - Reporting & Statistics - Content Library - Document Classification - Drag & Drop - API - Multi-Channel Distribution - Customizable Templates - Customizable Forms - Alerts/Notifications - A/B Testing - Generative AI ## Top Kentico Alternatives - [Umbraco](https://www.g2.com/products/umbraco/reviews) - 4.5/5.0 (969 reviews) - [Sitecore Digital Experience Platform](https://www.g2.com/products/sitecore-digital-experience-platform/reviews) - 4.2/5.0 (591 reviews) - [Progress Sitefinity](https://www.g2.com/products/progress-sitefinity/reviews) - 4.0/5.0 (494 reviews)