Kentico Cloud

Kentico Cloud

4.2
(74)

A comprehensive cloud-first headless CMS and digital experience platform.

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Showing 74 Kentico Cloud reviews
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Erika K.
Validated Reviewer
Verified Current User
Review Source
content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Simple, but powerfull tool"

What do you like best?

It is super easy to get started. KC has transparent user experience and clear interface. Each time I contacted tech support, I got fast and helpful answers. And we never experienced problems with the performance and availability of APIs. All the main questions are answered in documentation and there are lots of custom tools and SDKs for keeping the development process smooth.

What do you dislike?

A lot of features are still required which would be oriented to maintain data consistency in enterprise-level projects, where it is important to automate the process of validating data. This includes custom validation rules, more options for fields restrictions, etc. Also what was surprising for us: that access to assets is included in the calculated traffic. This means that image links cannot be included directly on a site with lots of visits and a custom caching should be implemented.

Recommendations to others considering the product:

I cannot say anything about prices for small projects, so this is the first thing I would consider. All the plans have restricted amount of API calls and traffic and the assets storage access is included in it. So one needs to be careful with images and a custom caching should be implemented.

What problems are you solving with the product? What benefits have you realized?

We are using Kentico for content management and more: to keep there business-logic data which doesn't have any other storage in the existing architecture. It is super easy to extend/update the existing structure in case technical requirements change. And also it is super simple to teach end users (editors) about what needs to be done there.

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Alex O.
Validated Reviewer
Verified Current User
Review Source
content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Kentico Cloud - Development With Choice"

What do you like best?

The structured way that information is held within Kentico Cloud is great and makes finding content is easy. Adding new pages, or other content is straightforward and easily navigable. In addition, the ability to use the data in any number of ways through the API is beneficial as it really allows the user to choose the nature and language of their application without being tied in to a particular service.

What do you dislike?

Although the content is easily navigable and structured, I feel that it starts to become a bit cumbersome when the amount of content becomes quite large.

Recommendations to others considering the product:

If you require some flexibility in your front end implementation, or require the same data across multiple experiences and do not have a particularly large amount of data, then yes, Kentico Cloud is a great option. If your content is large and required only in one place, then I would suggest the standard Kentico CMS.

What problems are you solving with the product? What benefits have you realized?

We built our new website with Kentico Cloud, allowing us to keep the concerns of managing data and managing the frontend implementation separate. This was great for members of the team with minimal knowledge of frontend technologies to enable them to update the website with our dynamic consumption of the content through the API.

What Headless CMS solution do you use?

Thanks for letting us know!
Cedric V.
Validated Reviewer
Verified Current User
Review Source
content

"Ideal to speed up your go to market, easy to use, affordabe and very responsive support"

What do you like best?

The whole platform is fast and responsive. Creating the content model is a breeze, it's a pleasure to use. It allows non technical users to get up and running in no time.

I contacted support a few times with very specific and semi technical questions and they responded within minutes, the best customer support I have worked with. I also contact support with a feature request and after an approval flow it was implemented and I can now use the enhancement in my project.

The documentation and examples are very well written and allow you to work on integrations like webhooks without wasting time on trying to figure out how things work.

What do you dislike?

It would be nice to have a personalization engine / rules, on the other hand maybe it's good if Kentico Cloud sticks to it's core business, offering a very good headless CMS

Recommendations to others considering the product:

You can try Kentico for free so it's perfect to create a POC and see if it meets all your requirements

What problems are you solving with the product? What benefits have you realized?

Speeding up go to market

Delivering a CMS at a much lower cost

Offering a user friendly platform to marketers

Completing integration with other platforms using webhooks

Brian M.
Validated Reviewer
Verified Current User
Review Source
content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Leverage Kentico Cloud for your next generation content needs"

What do you like best?

Kentico Cloud is a rapidly evolving product that is consistently adding new features. But the part I like the most about the platform is the absolute speed at which the Kentico Cloud API delivers content to our applications. It is faster than I thought possible.

What do you dislike?

Sometimes the user interface is less than stellar when it comes to large implementations with many content items. It is totally workable don't get me wrong, with with hundreds or thousands of items it feels a bit clunky at times. But this is minor in the overall user experience, and honestly all other headless cms interfaces have this issue at times.

Recommendations to others considering the product:

Leverage the open source contributions that Kentico Cloud provides in terms of the boilerplates, SDKs, getting started samples. They have something for all the major platforms. I especially like the .net MVC getting started path for developing websites with Kentico Cloud. The headless approach allows for full freedom as a developer.

What problems are you solving with the product? What benefits have you realized?

At my company we needed to launch a new website fast. Using Kentico Cloud allowed us to deliver the project in under two weeks from start to finish because our marketing team was able to concentrate on the full content model and content curation process without having to wait for development. In fact the development process started after all of the content was complete. That never happens!

Brant C.
Validated Reviewer
Verified Current User
Review Source
content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Perfect for the right Use Case"

What do you like best?

Kentico has made it a goal not just to create a headless CMS to check a box or to create a cloud-based version of a WCMS. They are committed to the potential of a content-first, multi-channel architecture, and continue to promote that philosophy with the ongoing evolution of this product. Emphasizing taxonomy over sitemap, separating the content from the various channel presentations, and adding features around content scheduling and timelines all show their commitment to creating a centralized architecture where content is managed without redundancy.

The separation of content from presentation also means that the interface and user experience can be developed with almost any technology approach, giving a great amount of flexibility to the way that the content is displayed.

What do you dislike?

Primarily, just the maturity of the product. While Kentico Cloud does what it does very well, it has a fairly short list of features that mean we really only recommend it for very specific use cases. The features are coming along, and the list of applicable use cases is growing, but for now, we primarily recommend Kentico Cloud for either simple brochure sites, or for specific narrow-scope uses within a larger established architecture.

Recommendations to others considering the product:

For a team or individual who is familiar with the standard WCMS architecture, this is a significant shift in thinking. The complete separation between content and presentation can feel like a loss of control, and the major benefits of a headless CMS are only realized if the content structure is architected from the beginning to leverage those benefits. If your organization is not familiar with this approach, then it would be very useful to enlist a vendor who is. If the plan is to conduct development in-house, a consulting engagement on a re-usable content model is still extremely helpful.

What problems are you solving with the product? What benefits have you realized?

The flexibility of the system has allowed us to develop small sites very quickly outside of any CMS architecture and still provide content editing capabilities to our own team and to clients. We've also been able to use Kentico Cloud to drive content into many other channels from a single source, including social media, print media, and internal business applications.

Rick M.
Validated Reviewer
Verified Current User
Review Source
content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Excellent Content-as-a-Service product"

What do you like best?

There are many CaaS products out there in the market with all of them offering similar feature sets. Kentico Cloud stands out as one of the best. The UI is very simple and intuitive enabling editors to get up and running quickly and easily.

Great strides have been made by the Kentico Cloud team to enhance and refine the selection of APIs plus the plugins and connectors for static site generators (e.g. Gatsby) and GraphQL, enabling developers to make use of the latest and greatest technologies to deliver fast and immersive front ends.

The team are highly responsive and their continuous contact and interaction with the community enables them to focus on important features which are quickly delivered.

What do you dislike?

There isn't much to dislike with the product. Any of the gripes we had with the product have quickly been resolved and the team is very receptive to feedback to plug any gaps.

There's still a little work to be done on the Image API to bring it up to scratch with competitors but this will not affect the vast majority of users.

Recommendations to others considering the product:

Do your homework on the products that are out there. Comparing on features is not as useful due to the nature of these products. Instead, focus on the bigger picture and how this can fit within your ecosystem. Consider the APIs and integration with GraphQL and front end technologies.

What problems are you solving with the product? What benefits have you realized?

For many of our clients, legacy systems have become unwieldy and limitations on omni-channel delivery and performance have forced clients to begin the lengthy process of digital transformation.

Kentico Cloud has been key in helping to support the transition to decoupled architectures, often beginning with smaller projects before moving into wider adoption.

The flexible nature of the plans enables us to spin up smaller sites and proof of concepts before scaling out to deliver new sites for clients and replace existing sites. The simple and intuitive nature of the product has made it easier for editors and content writers to create content in parallel with development - making it more efficient for delivery and ongoing development.

Virgil C.
Validated Reviewer
Verified Current User
Review Source
content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Kentico Cloud provides efficiency and consistency"

What do you like best?

We've been using Kentico Cloud internally and with our customers since its initial launch. Kentico Cloud provides an easy-to-use, content development environment which has provided us with a standardized templated way to gather content and work it through the typical development processes a website build goes through.

One of the things that is very big in the web world these days, is keeping content pure and simple, while creating complexity of design and action through external components such as CSS. Kentico Cloud gives us the mechanisms to develop those interfaces and create a consistency in content delivery across our various applications.

What do you dislike?

Where Kentico Cloud is great, it is quite a deviation from the typical way content is managed in a traditional CMS. Where this has its advantages, the onboarding time for content creators, editors and approvers is more significant because you have to create a paradigm shift in their understand on how to work with digital content...especially working with it outside the context of a site design, etc.

Recommendations to others considering the product:

Kentico Cloud has been around for a few years, but is still growing. They just added a public roadmap which is very helpful is seeing and directing the path they are/will take. I have worked with Kentico for almost 15 years and today they are still one of the only companies we have continued to partner in. Their products are solid, but the company itself has some of the highest level of integrity and genuine interest in what customer need that I have seen

What problems are you solving with the product? What benefits have you realized?

One of our first applications of Kentico Cloud is still one of our best uses...as a content development system. We often use it when migrating content during a site redesign. The content that will be migrated or created are put into a consistent format, giving content editors a chance to focus on the content development vs. hung up on the design processes.

Aaron K.
Validated Reviewer
Verified Current User
Review Source
content

"A complete headless content solution"

What do you like best?

Kentico Cloud offers a simple and easy to use interface for content owners to do their work concurrently with website development. As a developer, I've found the API for Kentico Cloud is robust, well documented, and easy to implement. Using the offered .NET Core packages as the underlying technology has been a success and feels relatively future-proof at this time.

What do you dislike?

There are some instances where the content entry options are a bit limiting for content owners that are used to the full-fledged editing experience offered in the Kentico portal engine. The overall editing experience also just looks and feels somewhat different than what has been offered in Kentico, and content owners that have done things the "old" way for a long time, generally have needed a little training to update their skillset.

What problems are you solving with the product? What benefits have you realized?

We have seen a decrease in overall project length as a result of removing the dependency on initial site development in order for content entry to begin. Once the initial content types are defined, content editors can begin their work right away. On websites with hundreds or even thousands of pages, this cloud-based process can take a significant amount of time and having the content process get off to a quick start is a huge win for all involved.

The decoupling of the data layer from the presentation layer also offers long term advantages, in that it allows future web projects to use the same data, but have the build change to the latest and greatest technologies.

Jennifer F.
Validated Reviewer
Verified Current User
Review Source
content

"Feature rich CMS with great customer service "

What do you like best?

Kentico cloud is continually adding features that help improve our time to delivery. The quicker we can share our content and continue to improve how are content is delivered to our customers the happier we are with our decision of going with the Kentico Cloud solution.

What do you dislike?

Lots of ideas to continually make my life easier within the kentico cloud CMS. Customer service has been great at communicating when feature work is being completed but I of course always want more, quicker. But that's always going to be a challenge.

Recommendations to others considering the product:

It's been so easy to get started with the implementation of KC and I enjoy seeing the product continually being enhanced and growing with it.

What problems are you solving with the product? What benefits have you realized?

Multiple content managed websites with multiple users of all different skills and goals. We can work quickly to spin up new websites, the user experience within Kentico Cloud is easy to use and train on, plus it is continually being enhanced.

Adam W.
Validated Reviewer
Verified Current User
Review Source
content

"The best supported, and easiest to manage, content as a service provider."

What do you like best?

The KenticoCloud platform allows me to resource developers with any background to quickly deliver web properties that can be managed by content authors and managers, without being constrained by issues like, "does this developer have WordPress plugin experience", or "does this developer have experience with OSGI and AEM". KenticoCloud's strong API allows us to use tools, technologies, and frameworks familiar to development staff while still providing a rich editing experience for management of content.

What do you dislike?

At times very simple feature requests, like adding additional macros to preview API urls, fall through the cracks.

Recommendations to others considering the product:

If you are able to allocate developer resources to your product, a headless CMS solution like Kentico Cloud will reduce your development costs as it removes constraints on the platform they must work with, as well as constraints on the languages and frameworks they must have a background in. Kentico Cloud may be a less than desirable solution however if development resources are not available.

What problems are you solving with the product? What benefits have you realized?

Rich content management and authoring experiences, without architecturally constraining the delivery solution. Our business has been able to spin up brand new web properties several times a month using any of our own delivery solutions using minimal developer resource investments.

Andy T.
Validated Reviewer
Verified Current User
Review Source
content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Modern, future-ready content management service"

What do you like best?

1. The roadmap is very clear, and they seem to run on fortnightly iterations in a true agile fashion, so there are very regular feature releases and updates. This allows them to respond very quickly to the community, but also make it clear what longer-term features are in the pipeline. And you don't have to wait for an annual release to get new features - they're released when they're ready as it's a SaaS platform.

2. There are simply no breaking changes as they update the platform. There's no API version 1, API version 2, etc that you should use if you want to use the latest version. It's just Kentico Cloud, and it just works.

What do you dislike?

Being a cloud platform, there is currently no option to extend or customise the CMS user interface, as we're used to being able to do with old-fashioned enterprise CMS platforms where we are building and deploying the whole code base to servers. Obviously there are pros and cons to this (not having to build and deploy a huge CMS is amazing), but it can be frustrating in those edge cases where you'd really like to make a tweak, but there's currently no workaround, you make do with what is there.

I believe they currently have extension support on the roadmap, but it's not currently available.

Recommendations to others considering the product:

Spin up a free trial and give it a go - that's the benefit of a SaaS product. There's nothing to download and install if you just want to check it out.

What problems are you solving with the product? What benefits have you realized?

I use Kentico Cloud to implement exactly the user experience our clients need/want, without being limited by what the CMS platform will allow. A headless CMS lets you focus purely on content and structure, and treat the presentation of the website or app or whatever you're building as its own concern.

As for benefits, the main one is that Kentico Cloud allows us to spin up a client's CMS incredibly quickly - literally on day 1 of a project. We can be working on content and information architecture immediately, without having to wait for visual design or development to start. This has the added benefit of the designs actually being influenced by the right content, and not the other way around, and developers testing their work with real content rather than slabs of lorem ipsum and placeholder images.

The other clear benefit is that as a SaaS platform, there is no hosting, maintenance, upgrading, patching etc required, and no "build and deploy" required for the CMS itself, only for your presentation. So our code repositories are super small and it's easy to manage continuous integration and delivery pipelines.

David C.
Validated Reviewer
Verified Current User
Review Source
content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Great Content platform, new features being added all the time"

What do you like best?

Strong editing & modeling experience. The product team listens and responds quickly. The platform is fast and easy to build content, and has SDKs and tools to easily integrate with multiple channels.

What do you dislike?

No hierarchy (tree) for content, which is different than other CMS tools. However, this does make sense since it's not a "Web" CMS but a channel-agnostic platform.

Recommendations to others considering the product:

Make sure you really understand your content strategy before you use the platform - it will help immensely, but your Master Content Model should be strong before you start using it.

What problems are you solving with the product? What benefits have you realized?

We're seeing huge efficiencies in creating a master content model quickly. This allows us to build the content before development even begins. Integrating with multiple channels is a breeze. The platform also helps us think in terms of "content-first", which helps with developing solid content models.

Lana D.
Validated Reviewer
Verified Current User
Review Source
content

"Rapid Development"

What do you like best?

The Kentico Cloud offers content, front and back end developers to work asynchronously. What this means for development is that it cuts the development time of a website down considerably. Usually, content development is the hold-up whenever a new site is being created.

What do you dislike?

I would prefer to have some sort of visual structure like the Kentico Document tree as the main navigation. I understand why the Kentico Cloud doesn't focus on this as many people reuse content all over.

Recommendations to others considering the product:

This product can really speed up your development. Consider trying Kentico Cloud -- it's free to try and well worth it!

What problems are you solving with the product? What benefits have you realized?

We were trying to solve the speed of development. The Kentico Cloud has helped us with this.

David C. W.
Validated Reviewer
Review Source
content

"CMS in the cloud, with features of a desktop application."

What do you like best?

Kentico Cloud is an ideal environment, for any developer, it allows you to create all kinds of applications, from different programming languages, which allows you to evaluate all types of projects on your platform, without running unnecessary risks on common computers, here you do not have any problems. compatibility of drivers or software that may affect the operation of projects that have been created, thanks to the clean environment, which has all the necessary features, so that everything works perfectly, this allows executing the final instances of these projects, in this system, and make known its operation to those interested, without having any external inconvenience, which may affect the presentation of an application, website, or the project that is.

What do you dislike?

very limited customization of the interface and the characteristics of the application, you should work with what is developed, and if you need to modify something, you just cannot, the internationalization of this platform is also somewhat limited, sometimes you need to work in other languages, or show projects, in a different language, and this is not fully developed.

What problems are you solving with the product? What benefits have you realized?

We can create all kinds of content, in this system based on the cloud, avoiding spending money on special equipment, here we can develop all kinds of content, and execute it without any inconvenience, in a secure environment without complications, besides being in the cloud, the information will be more secure, and losses can be avoided, caused by some hardware problem of a physical equipment.

A
Administrator
Validated Reviewer
Verified Current User
Review Source
content

"Better for our business than Kentico, in virtually all aspects."

What do you like best?

Kentico Cloud primarily offers a much easier separation between content and code for website development than a traditional CMS, allowing content makers to use a simple and friendly online interface to edit website content. While the codebase of the website can be version-controlled easily in Git, and relies solely on API calls for content. This also enables a choice of development platforms and languages - its just as easy to build a client side SPA, as a server side web app.

We have past experience with the full Kentico CMS, and this presented some difficulties around version control and the need for the back-end CMS code to be deployed each time the custom website code needed to be deployed. It was difficult to separate the two concerns, if we wanted to keep the benefits of a CMS.

With Kentico Cloud, this is no longer an issue. And we have been able to release a lightweight website, while retaining the benefits and ease-of-use of a commercial CMS interface. This is enabling our developers to code websites to their full potential, while allowing our content editors (in future) to focus more independently on content updates.

What do you dislike?

Kentico Cloud is still a new product, and what features are available work pretty much bug-free. There is scope for the addition of new features though, and some areas (such as asset management) will need to be expanded over time. Many features seem to be on their blog "roadmap" and are listed as upcoming.

One particular area in need of enhancement is some better version control around structural changes to Content Models in Kentico Cloud. Content items already have a nice workflow system. But the underlying model structure may also need this feature, to help avoid certain changes from affecting production too soon.

Recommendations to others considering the product:

Would recommend this system if your company has developers capable of building a new website from scratch, to access the Kentico Cloud Delivery API. The primary advantage of a headless CMS like this, over a full hosted CMS, are more lightweight, faster websites.

What problems are you solving with the product? What benefits have you realized?

The business problems being addressed through use of Kentico Cloud are many, and include:

- Website speed

- Ease of version control

- Build/deployment speed

- Ease of content updating

We have so far found benefits in all of these areas. The first new website we have built using Kentico Cloud has so far become the website with the fastest page speed in the business. This has generated interest across other departments in the business, and plans to continue to look into the Kentico Cloud platform for other products.

A
Administrator
Validated Reviewer
Verified Current User
Review Source
content

"The new way of managing content"

What do you like best?

No need to take care of a server!!! No need of manual updates or hotfixes.

Content editor offers advanced services such as content suggestions, comments, inserting nested documents and objects. Colaboration in team is in high level. Content versioning and diffs between versions are great. Like in Google drive documents

REST api is great and available in all languages. Kentico cloud gives mi a freedom of used technology (for me javascript). Kentico offers sample projects written in modern languages like react, vue.js...

What do you dislike?

Kentico cloud is a pretty new products. I miss some functions like translation of taxonomy; settings to allow indexing of requests for crawlers when javascript api is in use. Also assets has no advanced management interface.

The cheapest paid package is very expensive (for Czech customers)

What problems are you solving with the product? What benefits have you realized?

I realized educational web with content editors from muzeum. They don't want to learn new complex CMS. Kentico cloud is pretty easy to learn.

UI
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source
content

"A must-have application for Website lead generation"

What do you like best?

Versatility and ease of use are the most important advantages of Kentico Cloud.

It is very important for us to have a platform that users from different countries can use easily and also localize content. Users can input content and collaborate easily and manage the content from anywehere. You can set up pages easily. For example, It is a complete all-in-one solution that can help your business. Setting engaging content for customers can be created easily.

What do you dislike?

The platform is easy but it could take some improvements. Also, you need to adapt to the platform philosophy that makes you input all the content first before creating any page/event.

For example when creating an event you should provide everything regarding the event from images to short and long description and headlines, speakers, agenda etc.

Which some times it is not easy to do...

What problems are you solving with the product? What benefits have you realized?

Due to the cloud technology a team can work simultaneously on a project from anywhere.

The platform can be used from users from different countries that need to collaborate fast.

I
Internal Consultant
Validated Reviewer
Verified Current User
Review Source
content

"Intuitive, flexible content management system"

What do you like best?

The flexibility and possibilities. You can do so much with the product if you have the imagination. The ability to create granular content templates ensures consistency and helps writers focus on the research and words. Re-use of modular components supports single sourcing. Support is excellent and responsive.

What do you dislike?

We're wondering about scalability. The UI becomes cluttered very quickly when you have a number of pages that each have related resources. Filtering goes some of the way to helping with that but it doesn't show you anything that's mis-tagged. We're looking at using separate projects for different subject matter but how would we pull them together? Taxonomies for nested site maps rapidly become very cumbersome .

Recommendations to others considering the product:

Make sure you're thinking about the content: how you can re-use it; what metadata will help with SEO, administration, and structure. When creating content templates, make them as granular as you can and think about how that granular content can be reused in other content items and the environments in which it can be surfaced.

What problems are you solving with the product? What benefits have you realized?

We're still in PoC, but we're seeing the way Kentico Cloud can help us to train our writers to produce more consistent content. The ability to single source and have other areas use that content in their workflows would help with information accuracy and consequently, brand trust.

Chris L.
Validated Reviewer
Review Source
content

"Kentico is a great way to upload freelance work."

What do you like best?

The ease of use and understandability of the platform. It's very straightforward and I can easily filter the results of what I'm looking for. The fact that I no longer have to exchange emails with attachments. I love being able to filter the results to just my assignments, for example. And if I want to check on a past project, I can search for the title of it. We can assign steps and contributers to a project, so when I'm done the writing phase, I assign it back to my boss, who makes sure the assignment hits the necessary topics. After that, she can easily assign it over to the editor. If the editor needs changes made, he will assign it back to me. It couldn't be simpler.

What do you dislike?

Formatting a Word document sometimes seems a little frustrating and more confusing than it should be. It also seems like the formatting could be more consistent. I don't understand sometimes why things break the way they do, like a new paragraph versus just another line. Also, sometimes loading time is a little frustrating, or it doesn't load at all.

Recommendations to others considering the product:

Don't have too many tabs open when using it, because it seems like the initial load time sometimes takes a while.

What problems are you solving with the product? What benefits have you realized?

I work for a freelance company online and I'm able to easily find my assignments from them, and turn them in once they're complete. It's made our exchanges much simpler, as I no longer have to email them attached Word documents, and it's easy to get their feedback right back on the same platform.

AC
Agency in Computer Software
Validated Reviewer
Verified Current User
Review Source
content

"An excellent headless CMS in SaaS"

What do you like best?

The smooth interface for the editor and easiness to get started, be it for the content editor or for the developer. The support has been very quick to solve the very few hiccups we encountered with the platform. In terms of performance, we only had an issue once, delaying the publishing process, which has been fixed by the product team. As the CMS is SaaS base, you can benefit from the latest features released by Kentico. You do not have to bother about terrible upgrades.

This is a good fit when you need to create digital solutions integrated within a complex ecosystem of systems and information sources, and you need a central system to manage all your (extra) content which can then be easily reused.

What do you dislike?

The fact the features are not up to par with the current Kentico CMS on premise offering. But we can see on their public roadmap they are going there, the products evolves quickly, and Kentico listen to their customers. In comparison with other major enterprise headless CMS solutions, they lack, at the writing time, a few things (but in their roadmap pipe) to make the full development process around the CMS devops ready (handle schema change at once, automate schema change by code, multiple publishing target) .

What problems are you solving with the product? What benefits have you realized?

We used it mainly to experience the headless CMS capabilities of Kentico Cloud. We ended up creating a bunch of website for a couple of start up companies within our group based on the same web platform, and templates. We could deploy a new website in a matter of minutes.

The main benefit was speed, and of implementation, and ease of management. We did not have to bother about infrastructure anymore.

AP
Administrator in Public Safety
Validated Reviewer
Verified Current User
Review Source
content

"Solid platform and a great support team"

What do you like best?

Support requests are answered very quickly and the team are always eager to help. Even when asking silly questions they answer patiently and comprehensively. The platform itself is very robust and easy to use. I especially like the modern interface and intuitive layout.

What do you dislike?

I found it difficult to create content models around our complicated product catalogue. I don't feel that this is a failing of Kentico but more of this kind of system as a whole.

Recommendations to others considering the product:

Kentico Cloud is a mature and robust platform. There are other headless CMS systems out there but many of them struggle to match Kentico Cloud in terms of support and maturity. If support is important to you it is worth paying the extra over the cheaper systems that may have smaller teams.

What problems are you solving with the product? What benefits have you realized?

Our current CMS is outdated, slow, and hard to use. We wanted a more modern solution that allowed us to reuse content across channels.

A
Agency
Validated Reviewer
Verified Current User
Review Source
content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Kentico Cloud is a breath of fresh air"

What do you like best?

Modular content in rich text areas are great and are very flexible. The added bonus of being able to edit nested down content items without having to leave the parent page is great as well. The best part about the Kentico Cloud is that as a developer, I have full control of the website and its architecture and the client has full control of the content.

What do you dislike?

The lack of ability to customize the editor. Some times more complicated editing tools might be needed and simple text boxes and multiple choice editors may not be enough.

Also, there needs to be a version control system for content items and an ability to support multiple environments such as Dev, QA, Stage, and Production simultaneously.

What problems are you solving with the product? What benefits have you realized?

We wanted a flexible CMS that does not require manual upgrades every year. We wanted the content to be hosted in the cloud for easy access.

ken h.
Validated Reviewer
Verified Current User
Review Source
content

"Does everything we need"

What do you like best?

The initial implementation was quite simple and the responsiveness is great.

What do you dislike?

Deserializing the JSON objects can be difficult with complex templates. We figured it out, but it took a little work.

Recommendations to others considering the product:

Try it out!!! The headless CMS improves performance and we have not had a single issue getting content since we first implemented 6 months ago.

What problems are you solving with the product? What benefits have you realized?

We were attempting to get away from an older CMS that was costly, slow, and complicated. We were able to implement the free version of Kentico Cloud with no costs but development, the load times of the sites are drastically improved, and access points for the data are loaded in one place.

Dimitris R.
Validated Reviewer
Review Source
content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"From the creators of Kentico EMS a headless flavor with a great feature set"

What do you like best?

The approach somehow resembles Kentico EMS and this makes Kentico EMS users almost right at home. The user interface is fast and easy to use. The creation of content types is easy through the drag-and-drop functionality. It can be easily integrated with different technologies. Also, the new features lifecycle is short and agile making it a very fast-changing product.

What do you dislike?

I think that the pricing structure is simple and the first price level might be considered as expensive for smaller installations. Other than that I would love to see some options when adding assets. The single level might be a problem for a large number of assets.

What problems are you solving with the product? What benefits have you realized?

Kentico Cloud can be easily deployed making it a great start for having a headless CMS installation. The fact that the content is cloud-based removes the hassle for administrators to maintain an extra database/system for content management. Since it works with multiple development environments it can be used to deploy multiple types of application ranging from websites to mobile applications.

CI
Consultant in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source
content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Kentico Cloud simplifies omnichannel development"

What do you like best?

Kentico Cloud allows you to manage content from a single location and distribute it to a large scale of applications in the designated form (omnichannel). Kentico Cloud helps you understand the headless concept and ensures that you correctly apply headless best practices while producing content.

What do you dislike?

It is (currently) not possible to extend the platform with custom functionality like our own set of editing controls. I believe that this functionality would help us as an agency to optimize the author experience for our clients. It will also help us to get more business as a technical company.

Recommendations to others considering the product:

Have a look at the roadmap to get a good overview of features that are currently in development. The Kentico team is also looking for feedback on their planned features, so make sure you contact them in case you are interested.

What problems are you solving with the product? What benefits have you realized?

We don't have to invent the wheel. Kentico Cloud offers several project boilerplates to get you started with any type of project. For example we could get a recruitment website project up and running within a couple of weeks without having taking care of hosting and installation. Also the CMS has a minimal learning curve.

Adam J.
Validated Reviewer
Verified Current User
Review Source
content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"An excellent approach for rapid project delivery"

What do you like best?

We selected headless CMS, because in terms of the steps to get started with designing the content types and content population, it was certainly quicker as a starting point. We did not have to install traditional CMS somewhere or get too deep into page types and their setup.

Kentico Cloud enabled the content population to start day-one of the project. There is a wide range of SDKs available for all major platforms.

What do you dislike?

The solution is still maturing and the content authoring experience could be improved.

What problems are you solving with the product? What benefits have you realized?

Enabled the rapid development of a dynamic Vue.js website, with the ability to scale further as required,

Erica D.
Validated Reviewer
Review Source
content

"Kentico is a productivity saver!"

What do you like best?

I love the organization of content, especially the way the nesting works, the reusability of assets and the User Interface.

What do you dislike?

Being able to add keywords on a smaller scale would be really helpful, especially for big projects with a lot of assets.

Recommendations to others considering the product:

Definitely make sure you have your desired organization set before using the product. It allows for such detail (in the best way possible) and having that all ready to go and thought out will help you in the long run. If you ever need to change anything, you have the ability to go back and rename things. If you ever need to add anything, have that organization makes it really quick to do in a pinch!

What problems are you solving with the product? What benefits have you realized?

We're using Kentico for our online learning platform, as well as a chatbot and our company webpage.

A
Administrator
Validated Reviewer
Verified Current User
Review Source
content

"Very cool Headless CMS"

What do you like best?

I like the fact that there are a pre-defined datatypes available to use, while still having the ability to create custom data elements.

What do you dislike?

I don't like the fact that for rich text content, the only format available is HTML. I would prefer if there was a flag that would allow me to request that content as Markdown (or something like that).

What problems are you solving with the product? What benefits have you realized?

We were trying to decouple the content that was being created from the display of this content. Kentico Cloud allows us to define all of our data / pages in one location and then allow the web developer to display this as desired on-screen. Content editors can change the content at any point without worrying about code; developers can write web applications against a well defined API and not worry about the content.

Ana B.
Validated Reviewer
Review Source
content

"Thinking about moving to Headless CMS? Then Kentico Cloud is a solution for you!"

What do you like best?

Easy to use fast interface with the features that keeps improving.Easy to split the workload between editors, great tools for commenting content and discussing required changes. Very well implemented notification system.

What do you dislike?

Lack of WYSIWYG editor. Better developer support. Content Management API could be improved. Bulk actions could be improved. User management within a single subscription could be better.

Recommendations to others considering the product:

Very affordable price and price packages. A Cloud built on .NET Core MVC which provides up to date best practices. Real time support.

What problems are you solving with the product? What benefits have you realized?

Duplication of content if the client has more than one solution, scalability to large amount of environments. Having a Cloud solution allows us to work with multiple platforms, such as web and mobile. Splitting of the workload between editors, and providing them with a simple to use Solution for entering content.

Rishabh K.
Validated Reviewer
Review Source
content

"cloud-first headless CMS for digital agencies and their clients"

What do you like best?

Manage All Your Content in the Cloud

Deliver Content to Any Website or Mobile Application

Provide a Personalized Experience

Kentico Cloud—the Solution to Digital Agency Problems

Great for large scale, client-updated sites

What do you dislike?

Slow to load

Bulky to install

Naming conventions are not consistent with industry terminology (doctype, for example)

Can't directly import .net code in all cases, sometimes forced to use Kentico solutions which take more time to implement than just writing code to a code behind.

What problems are you solving with the product? What benefits have you realized?

Automated content sharing - Most of the content sharing that we do (site-wide) is set up through a manual process. The ability (or knowledge on how to do this) in an automated fashion would be ideal, and is something that we've been researching since launching our Kentico-powered site.

Alen G.
Validated Reviewer
Verified Current User
Review Source
content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"A good start but a lot of work left"

What do you like best?

The UI Is getting better, good features are developer. Centralization of content for multiple platforms

What do you dislike?

The API and developer experience is not that polished as the UI and editor experience. The Caching on the API side could be implemented in a better way. Currently the first request to the API is very slow due to cache being implemented in an first access manner.

What problems are you solving with the product? What benefits have you realized?

Centralized content management. The benefits are that we don't have to host our own CMS and develop backend solutions.

Adam G.
Validated Reviewer
Verified Current User
Review Source
content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Fast, scalable, and super easy to use"

What do you like best?

The speed of content entry and the flexibility of content assembly.

What do you dislike?

Not so much a dislike but we're very much looking forward to some of the features that are on the roadmap. We just want those now!

What problems are you solving with the product? What benefits have you realized?

The two main areas we have utilised Kentico Cloud are:

1. Componentised content-managed websites where content needs to be structured but easily assembled into rich, engaging website pages.

2. Omni-channel digital experiences where structured content needs to be delivered to multiple channels easily

A
Agency
Validated Reviewer
Verified Current User
Review Source
content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Room for improvements"

What do you like best?

The simple, clean and straight forward user interface.

What do you dislike?

Functionalities are too basic especially for enterprise usage, eg. lacking of audit trails, CD for content type and taxonomy, debugging logs of API etc.

Recommendations to others considering the product:

Headless CMS is not for everyone in every use cases. Be sure to understand what headless CMS can offer and evaluate the suitability of the product based on your use case. Don't get into headless CMS simply because it is THE thing to do, rather it should be reviewed thoroughly or risk getting into overheads that solving the issues.

What problems are you solving with the product? What benefits have you realized?

The concept of ability to segregate content from delivery channels so content efforts can actually be expedited and not dependent on the tech.

Nyssa M.
Validated Reviewer
Review Source
content

"Effective CMS with a Team that Constantly Is Improving their Software"

What do you like best?

The best thing about Kentico Cloud is how simple their front-end is to use as well as how well-documented their API is.

What do you dislike?

With their constant improvement of their product, some things become outdated - such as taxonomies. This can become a headache if you are planning to use their API in your own system.

Recommendations to others considering the product:

You can't ask for a better product. It is so easy to use by not only technical people but also users that aren't necessarily tech-savvy.

What problems are you solving with the product? What benefits have you realized?

We are storing all our marketing website data in Kentico. The ability to have embedded content types has been a wonderful way to have complex data in our site and still store it in Kentico.

UW
User in Wholesale
Validated Reviewer
Verified Current User
Review Source
content

"Powerfull but usability could be improved even more"

What do you like best?

Possibility to add individual help texts directly near the fields

Huge range of templates for different content elements

Use a content element on different pages

What do you dislike?

Having to type in an internal name for every content element

Not able to publish a whole page with one click like in other CMSs

Not able to crop an image directly in Kentico Cloud

Recommendations to others considering the product:

The headless concept makes it harder to create pages for normal websites viewed within a browser but is very flexible when it comes to totally new devices.

What problems are you solving with the product? What benefits have you realized?

Local marketing departments are able to maintain the local website themselves. That saves a lot of time compared to a centralized maintenance and avoides errors or missunderstandings.

UC
User in Computer Software
Validated Reviewer
Verified Current User
Review Source
content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Fast Implementation"

What do you like best?

The ability to setup content types without the assistance of developers. The workflow of content.

What do you dislike?

Management and organization of the content very basic. There are no folders for content, they are listed out in alphabetical order. While you can filter and search pretty easily, visual organization would be more helpful.

Recommendations to others considering the product:

Seriously give this a try. Working with the content is different than in a traditional CMS, however once you wrap your head around how it goes together, it's easy. The visual cues to content status is helpful.

What problems are you solving with the product? What benefits have you realized?

The biggest benefit is the ability to gather and approve content prior to development being done. There is a true separation between development and content

James S.
Validated Reviewer
Verified Current User
Review Source
content

"Modern, fast and simple"

What do you like best?

I think the content modelling and editing interface is great. I am able to craft my content models very quickly and the interface is snappy.

The exposed features such as "discussions" and "workflows" are very good.

What do you dislike?

I can't seem to find a way to programatically create webhook notifications for content model updates. This would be veery useful for IaC setups

What problems are you solving with the product? What benefits have you realized?

- Content management

- Static websites

- Mobile app content

- Small site administration

Ilesh M.
Validated Reviewer
Review Source
content

"Competing with the best API first CMS's"

What do you like best?

I believe the ability for changes and suggestions to come through and the Kentico Cloud team, always willing to listen to help us, goes a long way.

The awesome support and consultancy allow for any additional support that we may require.

The plugins that allow us to use static site generators like GatsbyJS really help with the community

What do you dislike?

I guess the subscription plans that are out there, which hopefully can be tailored to client requirements

What problems are you solving with the product? What benefits have you realized?

The fact we have content friction between the different channels, Kentico Cloud definitely help to resolve this and helps content to be delivered from a single content hub. The

Sean L.
Validated Reviewer
Review Source
content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Exciting and continually developing"

What do you like best?

Some of the best things about Kentico Cloud is its ease of use, collection of connectors and boilerplates and its support level.

What do you dislike?

There's nothing major to dislike. Sure, there are some annoyances in the content editing flow and managing media items - but they are usually added to the read map pretty quickly so dont last for long!

What problems are you solving with the product? What benefits have you realized?

Structured data separated from the design is key for a lot of customers. They can rest in the knowledge that their content editors can do their job without worrying about breaking brand or causing functional issues on the site. The speed doesn't go a miss either!

AI
Administrator in Internet
Validated Reviewer
Verified Current User
Review Source
content

"Simple structure + focus on Content management"

What do you like best?

- headless approach

- training of content managers is really fast during good usability

- simple admin menu and permission management

- usability!!!! the best thing

What do you dislike?

- hard to say that from a PM and user perspective, because for your projects it was always perfect and perfect configurable.

only thing i found:

"filter content" in section content, cant be reduced or minimized to the left. its always visible and i really dont use it in all my projects.

What problems are you solving with the product? What benefits have you realized?

implementation of a white label WebApp and copying it several times => centralized cms content of all projects in different languages etc.

Martin E.
Validated Reviewer
Verified Current User
Review Source
content

"4 months experience"

What do you like best?

Modern administration environment. Pleasant and modern appearance of the final web presentation.

What do you dislike?

Very complexity of translations of texts. Something is in the form. Something in the Kentico cloud. Something in the settings. Something right on the page. For me, as a beginner, crazy confusion.

What problems are you solving with the product? What benefits have you realized?

Currently, I only deal with translations that have been in status "In Progress" for a long time.

Michel P.
Validated Reviewer
Review Source
content

"CMS for the future"

What do you like best?

Ability to create a custom backend, easy learning curve, cool trial formula.

It is fast and reliable. Requests and API are prettyr straightforward

What do you dislike?

To me it is more oriented towards react, Angular and thos new framework that generate HTML from a Javascript environement.

Gap between starter formula and pro formula for little agency like mine

Recommendations to others considering the product:

use placeholders to avoid glitches while the request is being processed

What problems are you solving with the product? What benefits have you realized?

We do not need to settle a whole CMS backend like wordpress for a "small" website where just a few content area needs to be updated

Marko J.
Validated Reviewer
Verified Current User
Review Source
content

"Kentico Cloud - the future of Content Management"

What do you like best?

Slick UI, simple to set up for content distribution to various platforms, easy to integrate into existing systems

What do you dislike?

Features for importing content from other platforms to Kentico Cloud could be improved

What problems are you solving with the product? What benefits have you realized?

Separating content from the integrated system, allows distribution of content to hundreds of environments with small amount of effort needed.

Kastle S.
Validated Reviewer
Review Source
content

"Careers Page, HR User "

What do you like best?

The malleability of the platform to make live changes as needed quickly.

What do you dislike?

There are a lot of little things to remember for functionality that takes some time to get used to if you're not the main user.

Recommendations to others considering the product:

I am not the main user, just use one portion fo Kentico. The ease of use has been pretty good, you'll just need hands-on training to really make it work.

What problems are you solving with the product? What benefits have you realized?

Marketing to target audiences and Kentico has allowed a lot of flexibility for us to make changes as new data comes.

Ivo J.
Validated Reviewer
Verified Current User
Review Source
content

"Easy and powerful integration"

What do you like best?

I like the best the fact that developer can quickly implement features that end user can then enjoy

What do you dislike?

Lack of support for older versions as soon as new version comes out

What problems are you solving with the product? What benefits have you realized?

Separating of functionality from data, quick integration and powerful user experience

Stefano B.
Validated Reviewer
Verified Current User
Review Source
content

"CMS contents contributor"

What do you like best?

easily way to upload contents. dashboard user friendly.

What do you dislike?

too many click for creating a new version of the content to perform the changes

What problems are you solving with the product? What benefits have you realized?

our website in now cooler and more user friendly. the navigation is at a very high level.

AC
Agency in Computer Software
Validated Reviewer
Verified Current User
Review Source
content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Next big thing"

What do you like best?

We like interface, SDKs, multilingual support, an option to use different technologies. Kentico also listens to our feedback on the features and improvements that we need. We are confident that the product will grow and we will deliver our promises to a client.

What do you dislike?

On some projects, we required more complex role management.

What problems are you solving with the product? What benefits have you realized?

Kentico Cloud centralises all content for our clients and we are free to distribute it to different sources like multilingual sites and apps.

Verino C.
Validated Reviewer
Verified Current User
Review Source
content

"Great experience while doing stuff"

What do you like best?

User experience and easy to find all the necessary tools.

What do you dislike?

Sometimes when editing, UX is bad for deleting items because there is no clearly displayed message for that action.

What problems are you solving with the product? What benefits have you realized?

Easy setup and content separated from software "things".

UI
User in Internet
Validated Reviewer
Verified Current User
Review Source
content

"Quality, flexible product"

What do you like best?

The REST aspects of the API are solid. It's easy to get started with existing REST experience.

What do you dislike?

It's hard to navigate the documentation. There are many domains findable by search engines, and it's not always obvious which ones are up to date.

What problems are you solving with the product? What benefits have you realized?

Kentico allows us to integrate data from our own existing API with content entered by a user in the Kentico UI. This gives us the flexibility to decouple sites from both APIs.

CC
Consultant in Computer Software
Validated Reviewer
Verified Current User
Review Source
content

"Headless cms at its finest"

What do you like best?

Really responsive team, frequent updates, super flexible

What do you dislike?

Missing some controls, for example, dates, numeric fields and more like that would be a plus.

Recommendations to others considering the product:

Do not hesitate to ask questions to their support team, they are really helpful and are happy to answer your questions.

What problems are you solving with the product? What benefits have you realized?

It doesn't really solves a problem, it is just super fast to build and structure your data for your website. It would take a lot longuer to build it custom.

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