Kalpana S.
KS
Kalpana S.
Human Resources Manager
Mid-Market (51-1000 emp.)
"User Friendly Experience & One-stop solution with Keka"
5/5
What do you like best about Keka?

Keka is very easy to use and covers almost everything we need -attendance, payroll, leave, and performance reviews. It’s well-organized, and the setup was smooth. The customer support team is quick and helpful, and we use Keka every day without issues. The performance management and goal-tracking tools are especially useful. The reason we moved to Keka was its pricing as compared to other tools and more enhanced product features. Review collected by and hosted on G2.com.

What do you dislike about Keka?

Keka keeps adding new features, which is great. The reports and integrations could still improve, but overall things are getting better with time. Earlier, we had to wait for the support team to be available to answer our queries; now the AI bot is available 24/7, which makes it much easier. Review collected by and hosted on G2.com.

Mahek T.
MT
Mahek T.
Technical Recruiter
Staffing and Recruiting
Mid-Market (51-1000 emp.)
"Keka review"
5/5
What do you like best about Keka?

I like how Keka

makes HR work simple and easy to use for both employees and companies. The platform looks modern, user-friendly, and helps manage things like payroll, attendance, and performance all in one place.

I also like that Keka keeps bringing new ideas and improving its product according to current workplace needs. The company’s growth and positive work culture make it a great place to learn and grow professionally. Review collected by and hosted on G2.com.

What do you dislike about Keka?

I feel Keka can improve more in areas like customer support response time and customization options for different company needs. Some users also feel that because the platform has many features, it can take time for new users to understand everything easily.

Apart from that, improving third-party integrations and making the mobile app experience even smoother would make the product even better. Overall, Keka is already a strong HR platform, and these improvements can further enhance the user experience. Review collected by and hosted on G2.com.

Manisha K.
MK
Manisha K.
Manager - Human Resource
Mid-Market (51-1000 emp.)
"Intuitive, Efficient HRMS That Streamlines Payroll, Attendance, and Performance"
5/5
What do you like best about Keka?

Keka is an intuitive and efficient HRMS that streamlines HR processes through automation. I appreciate its easy-to-use interface, seamless payroll and attendance management, performance management features, and insightful reports. It helps improve productivity, enhances the employee experience, and makes HR operations more efficient. Review collected by and hosted on G2.com.

What do you dislike about Keka?

Overall, I have had a positive experience with Keka. If I had to suggest an improvement, it would be to provide more customization options for reports and workflows and simplify a few multi-step processes to make the platform even more user-friendly. Review collected by and hosted on G2.com.

Kumar S.
KS
Kumar S.
Research Intern in Natural Language Processing
Mid-Market (51-1000 emp.)
"Reduced HR Dependency with a Convenient Self-Service Portal"
4/5
What do you like best about Keka?

It has reduced our dependency on HR for everyday tasks. Applying for leave, downloading payslips, checking PF details, submitting tax declarations, and tracking attendance can all be managed directly through the portal. Review collected by and hosted on G2.com.

What do you dislike about Keka?

Frankly, I don’t have much to say in terms of dislikes because there really aren’t any. That said, as far as I can remember, attendance updates and leave approvals sometimes take longer than expected, and the mobile app can be a bit inconsistent on certain days. Review collected by and hosted on G2.com.

syed m.
SM
syed m.
Associate Technical Consultant
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Effortless HR Management with Keka"
5/5
What do you like best about Keka?

I use the Keka app because it makes my daily work routine easier and more organized. I can easily track my attendance, apply for leave, and check my work hours without any trouble. The app is simple to use, so I can quickly see things like my leave balance, holidays, and approvals. Everything is in one place, which saves time and avoids manual follow-ups. Notifications and quick approvals also make things smooth and clear. Overall, it’s a convenient and reliable app for managing everyday HR tasks. Review collected by and hosted on G2.com.

What do you dislike about Keka?

While Keka is useful overall, there are a few things that could be improved. Sometimes the app feels a bit slow, especially during busy times, which makes it harder to access features quickly. The mobile app could also be smoother and more responsive. Features like leave history, approvals, and reports could be more detailed and flexible for better tracking. Also, notifications are sometimes delayed or not very clear, which can cause confusion about the status of requests. Review collected by and hosted on G2.com.

DR
Dhiraj R.
Application Engineer
Mid-Market (51-1000 emp.)
"Keka Simplifies Attendance, Leave, and Payroll with a Clean, Time-Saving UI"
5/5
What do you like best about Keka?

I like best about Keka is how simple it makes everyday tasks without feeling complicated. Attendance, leave, and payroll are all in one place, so I don’t have to switch between tools. The interface is clean and easy to understand, which saves time even for non-HR users.

It also gives clear reports and automation that reduce manual work and errors. Review collected by and hosted on G2.com.

What do you dislike about Keka?

Only thing I dislike in Keka is there no option available to download salary break-out in the pdf format. Review collected by and hosted on G2.com.

Palakh K.
PK
Palakh K.
Director - HR
Mid-Market (51-1000 emp.)
"Streamlined Employee Management, Needs More Customization"
4/5
What do you like best about Keka?

I find Keka very easy to use and intuitive, which means I don't spend too much time training my employees on it. I appreciate that its API can be integrated with our other tools like the PMS tool and rewards and recognition tool, allowing data to flow automatically without managing databases across different tools. The initial setup was pretty simple, and the team was very supportive during onboarding, ensuring all our data was uploaded on Keka. Review collected by and hosted on G2.com.

What do you dislike about Keka?

Well, it doesn't really allow too much of customization. In fact, not even basic customization. So there are certain features where we want Keka to share certain kind of reports with us or to allow some future leave management. It also really doesn't help us in getting one on one assistance. So I feel customization is one thing they could work on. Whenever there is a feature request, they take a lot of time in building those features. So I think they need to speed up on their new customer enhancements process as well. Review collected by and hosted on G2.com.

Ranganath  D.
RD
Ranganath D.
Mid-Market (51-1000 emp.)
"Streamlined HR & Payroll with Robust Features"
4.5/5
What do you like best about Keka?

I really like Keka's unified payroll sync and robust automation, which help in reducing calculation errors and saving time on repetitive administrative work. Its clean interface makes it easy to use, and features like performance and goals assist in aligning everyday team tasks with clear company objectives. Review collected by and hosted on G2.com.

What do you dislike about Keka?

I find the initial setup with Keka to be complex and think there's a need for more flexibility in reporting customization, specifically regarding data filters, layout design, and scheduled exports. The mobile app's performance leaves room for improvement, and sometimes there's a bit of a delay in customer response. Review collected by and hosted on G2.com.

Divyesh P.
DP
Divyesh P.
IT Devops Engineer
Mid-Market (51-1000 emp.)
"Streamlined IT Asset Management with Keka"
4.5/5
What do you like best about Keka?

I really like Keka's user-friendly interface, which makes managing employees and IT assets simple and efficient. The centralized dashboard provides quick access to employee information, asset allocation, and onboarding/offboarding details, which saves time and reduces manual entries. I appreciate how Keka keeps all employee and asset information in one place, making it easy to search, update, and manage records. The onboarding and offboarding workflows are well organized. As an end user from an IT administrative perspective, the platform is intuitive and easy to use, and the interface is well organized and straightforward to learn. Review collected by and hosted on G2.com.

What do you dislike about Keka?

In the IT Asset Management section, I think it would be helpful to have more advanced asset tracking features. I find the lack of better filtering and search options, customized asset fields, and more detailed reporting to be limiting. Review collected by and hosted on G2.com.

AN
Verified User in Information Technology and Services
"User-friendly solution, limited in report customization and has inconsistent email triggers."
3.5/5
What do you like best about Keka?

Strong platform for Core HR and Payroll processing with significant potential. While some features are intuitive and easy to use, others feel unnecessarily complex. We appreciate that feedback regarding support quality was taken seriously, and there has been a noticeable improvement in responsiveness and overall support experience. Review collected by and hosted on G2.com.

What do you dislike about Keka?

• Reporting flexibility is quite limited. Reports cannot be customized extensively to suit specific business requirements.

• Obtaining management-level MIS reports often requires downloading and consolidating multiple reports manually, rather than generating the required output in a single click.

• Some inbuilt email notifications and automated triggers do not function consistently, leading to manual follow-ups.

• While security controls are available, we would appreciate greater transparency regarding data security measures, data storage practices, backup policies and compliance certifications to build stronger confidence in the platform. Review collected by and hosted on G2.com.