--- title: KEI CRM Reviews meta_title: 'KEI CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how KEI CRM works for a business like yours. aggregate_rating: rating_value: 3.9 review_count: 4 scale: '5' date_modified: '2026-07-17' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # KEI CRM Reviews **Vendor:** Keiware Applications **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 3.9/5.0 **Total Reviews:** 4 ## About KEI CRM KEI CRM takes existing customer data (contact information, email, financial and more) and leverages it to improve marketing efforts by compiling the target market into a manageable resource for direct communications to the right person, or prospective customer. Users will improve customer communications because the auto messaging feature lets them know the minute users have received a message from them. The Document Management (an integral part of our KEI CRM system) matches messages to customer files by date, no more hunting for paper files. When users are ready to respond, all the customer's data is right in front of them. ## KEI CRM Pros & Cons **What users dislike:** - Users struggle with **filter issues** when managing large sets of distributors and customers in KEI CRM. (1 reviews) - Users struggle with the **inefficient lead management** capabilities, hindering effective handling of large customer bases. (1 reviews) - Users find the **missing features** in KEI CRM, such as marketing automation and social media integration, quite limiting. (1 reviews) ## KEI CRM Reviews ### 1. Support management and all adhoc works **Rating:** 2.5/5.0 stars **Reviewed by:** Priyanshi S. | Lead Business Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2024 **What do you like best about KEI CRM?** Invoice and support it also provide some additional features like contact management **What do you dislike about KEI CRM?** Nothing which i dont like just easy and simple to integrate **What problems is KEI CRM solving and how is that benefiting you?** Billing issue and easy pricing manuals for small scale industry which is most useful feature also provide good tech support ## KEI CRM Discussions - [What is KEI CRM used for?](https://www.g2.com/discussions/what-is-kei-crm-used-for) - [View KEI CRM pricing details and edition comparison](https://www.g2.com/products/kei-crm/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+07%3A25%3A00+-0500&secure%5Bsession_id%5D=6a7a2b0e-5c6a-45fb-9e58-2e6500262863&secure%5Btoken%5D=da54d35bd899f7ae13b500e9f0d4f0ef870b0fd1705b05134e3a14149f6f6565&format=llm_user) ## KEI CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top KEI CRM Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,690 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,243 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,302 reviews)