Diego Z.
DZ
Diego Z.
Information Systems Director
Mid-Market (51-1000 emp.)
"useful and easy to use"
5/5
What do you like best about Keepit?

It worked fine and fast when needed to recover several months of mails Review collected by and hosted on G2.com.

What do you dislike about Keepit?

may be we would like more filters options Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit
Edit edit

Hi Diego,

We're thrilled to hear that Keepit helped you recover your emails quickly and efficiently. Your feedback about wanting more filter options is noted and will be considered for future updates.

Best regards,

Susan

BK
Brian K.
IT manager
Small-Business (50 or fewer emp.)
"Easy setup and recovery"
3.5/5
What do you like best about Keepit?

It is easy to recover data from the mailbox - and easy to search in mailbox items. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

Pricing could be lower - a lot of selfdeployable services are available today. Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit
Edit edit

Hi Brian,

We're happy to hear that you find Keepit easy to use for data recovery and mailbox item searching. We understand your concern about pricing and will take this feedback into consideration. It's great to hear that Keepit is effectively solving the problem of accidental email deletion and providing secure backup for your Microsoft tenant.

Best regards,

Susan

Verified User in Insurance
AI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"The Backup Solution you will need, if you are running Office 365"
5/5
What do you like best about Keepit?

Keepit provides very simplifiyed connection to Office 365 and ensures that our data is being backed up. Only because f keepit we can rest assured that 2 times daily our data is backed up. When a file on the Sharepoint is damaged, and you cant use the version restore, KEEEP IT helps. Thank you! We love you, Keep IT! Review collected by and hosted on G2.com.

What do you dislike about Keepit?

nothing. We love Keepit! Keepit comes with very attractive rates. Thank you! I recommend Keepit to all of the fellows outside, running MS Office 365 enviroments. Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit
Edit edit

We appreciate your kind words and are delighted to hear that Keepit has been beneficial for your data backup and recovery needs. Thank you for choosing Keepit!

Best regards,

Susan

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"Simple configuration and requires little active management"
5/5
What do you like best about Keepit?

Keep it is easy to set up and get started. It reliably backs up all our data without user intervention. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

I would like to see a periodic email report showing the metrics of what is backed up. Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit
Edit edit

We're happy to hear that Keepit is providing you with the peace of mind you need for your business data. We'll definitely consider your request for periodic email reports to provide you with more visibility into your backups. If you'd like to discuss your ideas in more detail, please email csteam@keepit.com and your CSM will be in touch.

Best regards, Susan

RB
Richard b.
IT Manager
Small-Business (50 or fewer emp.)
"Gives IT managers a goodnight sleep knowing any lost data can be easily retrieved"
4/5
What do you like best about Keepit?

I like that there is very minimal effort required to maintain the backups. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

Nothing comes to mind. From the first year of using it I encountered only a single issue and it is one caused by Microsoft and not KeepIt itself. Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit
Edit edit

Hi Richard,

We're glad to hear that you find Keepit easy to maintain and that it has helped you address the risk of data loss and compliance with GDPR.

Best regards,

Susan

AK
Akram K.
Mid-Market (51-1000 emp.)
"excellent backup solution"
5/5
What do you like best about Keepit?

esay to use and easy to backup and easy to restore Review collected by and hosted on G2.com.

What do you dislike about Keepit?

managing the account getting the information about the account

and restore backup to other location Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit
Edit edit

Hi Akram,

Thank you for taking the time to share your thoughts, it’s aways good to hear from another happy customer. We’d love to schedule a call and give you a complete tour of the service so you can get the most out of it. Please email csteam@keepit.com and your CSM will be in touch to set up a meeting.

Best regards,

Susan

Verified User in Government Administration
AG
Verified User in Government Administration
Mid-Market (51-1000 emp.)
"It does what it says on the box !"
4.5/5
What do you like best about Keepit?

Its simplicity of use and ease of setup. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

The one thing that I would like to see is more options around the amount of backup points. Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit
Edit edit

Thank you for your positive feedback about Keepit's simplicity and ease of setup. We understand your desire for more options around backup points, and we'll make sure to pass that along to our development team. We're happy to hear that Keepit is solving your 365 and Azure Backup needs.

Best regards,

Susan

Verified User in Oil & Energy
AO
Verified User in Oil & Energy
Mid-Market (51-1000 emp.)
"Great backup for O365 and Entra with some flaws"
3.5/5
What do you like best about Keepit?

Quick cloud backup, fast restores, simple to use, no downtime yet, possible to backup Entra ID, pricing is good and we have backup all the way back from when we signed up Review collected by and hosted on G2.com.

What do you dislike about Keepit?

UI is almost too simple (features "hidden"), SSO could be better implemented, Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit
Edit edit

Thank you for sharing your positive experience with Keepit. Simplicity is one of our core values at Keepit and we try hard to get the balance between functionality and simplicity right. We’d love to hear a bit more about your ideas for our platform. If you would like to continue the conversation, please email csteam@keepit.com and your CSM will be in touch.

Best, Susan

Verified User in Electrical/Electronic Manufacturing
AE
Verified User in Electrical/Electronic Manufacturing
Mid-Market (51-1000 emp.)
"CIO"
4.5/5
What do you like best about Keepit?

It is comprised of all functionalities we need. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

Not aware of it, When we need sth, support is capable to do it (one time occurence till now) Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit
Edit edit

Thank you for your feedback, and it's great to hear that Keepit meets your M365 backup needs.

Best regards,

Susan

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Keepit usage"
4/5
What do you like best about Keepit?

Easy of use. No rentention limit. No size limit. Review collected by and hosted on G2.com.

What do you dislike about Keepit?

Limitations to create roles with specific privileges Review collected by and hosted on G2.com.

Response from Susan Goeben of Keepit
Edit edit

Thank you for reviewing our service. We’d love to speak to you and go over the user roles that we have and hear your thoughts about what could be added to improve our service for you. If you are interested in learning more, please email csteam@keepit.com and your CSM will be in touch.

Best regards,

Susan