1. [Home](https://www.g2.com/) 2. ... 3. [Help Desk Software](https://www.g2.com/categories/help-desk) 4. [Keeping Discussions](https://www.g2.com/products/keeping/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_364b6a7b09c0fe0195aa8f06cd8955ff/keeping.png "Product Avatar Image") ](/products/keeping/reviews) [ Keeping ](/products/keeping/reviews) (71)4.5/5 Keeping is the world's first customer support platform integrated with Gmail. Assign customer support requests to teammates, leave private notes, and set status - all right from inside Gmail. Founded in 2016 and based in New York, we built Keeping for teams that do more than just customer support. If you are busy juggling important customer requests with the rest of your job, then we're glad you found us, because we built Keeping for you. Show More * * * ### 61.0 Nps Score Already have Keeping? ### All Keeping Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments ![Ana S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ana S.") AS Loading... [Ana S.](https://www.g2.com/users/aad6d1f8-7e53-4c5b-98dc-579ce68ee47f "Ana S.") • over 5 years ago executive director executive director More Options - [ # Is there any possidbility that you could remove or change to something more appealingd codes as [#QvQyF4kdwm] in a subject space? ](/discussions/39820-is-there-any-possidbility-that-you-could-remove-or-change-to-something-more-appealingd-codes-as-qvqyf4kdwm-in-a-subject-space) A bit confusing for users. [ Shared Inbox Software ](https://www.g2.com/tags/shared-inbox-software)[ help desk software ](https://www.g2.com/tags/help-desk-software) * * * (true)\<0\>0\>Upvotes (false) * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Keeping+questions+and+get+answers+from+expert+users+in+our+Keeping+Discussions+section.&title=Keeping+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkeeping%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Keeping+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkeeping%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkeeping%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Keeping+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkeeping%2Fdiscuss%0aAsk+Keeping+questions+and+get+answers+from+expert+users+in+our+Keeping+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Keeping+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkeeping%2Fdiscuss%0aAsk+Keeping+questions+and+get+answers+from+expert+users+in+our+Keeping+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts Start A Discussion * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/7f65b242424bb7fd72486e1723cadcdc/keeping.svg "Product Avatar Image") ### Have you used Keeping before? Answer a few questions to help the Keeping community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkeeping%2Fdiscuss%3Fsmall_ask%3Dkeeping) No ## Top Contributors in Keeping 1 ![Cody D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cody D.") CD Loading... ### [Cody D.](https://www.g2.com/users/773a19f6-d157-4f0f-994e-d9590559e9cc "Cody D.") Owner Operator 1 pt 2 ![Ana S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ana S.") AS Loading... ### [Ana S.](https://www.g2.com/users/aad6d1f8-7e53-4c5b-98dc-579ce68ee47f "Ana S.") executive director 1 pt