--- title: Double Reviews meta\_title: 'Double Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 79 reviews by the users' company size, role or industry to find out how Double works for a business like yours. aggregate\_rating: rating\_value: 5.0 review\_count: 79 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance ---

### Double Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the **ease of use** of Double, highlighting its efficiency in streamlining processes and improving communication. [(13 mentions)](https://www.g2.com/products/double-double/reviews?filters%5Bsentiment_snippet%5D=1906438&qs=pros-and-cons#reviews)

Users appreciate the **seamless collaboration** features of Keeper, enhancing team communication and client feedback efficiency. [(7 mentions)](https://www.g2.com/products/double-double/reviews?filters%5Bsentiment_snippet%5D=1906158&qs=pros-and-cons#reviews)

Users praise the **excellent customer support** of Double, ensuring a smooth and efficient experience with the software. [(6 mentions)](https://www.g2.com/products/double-double/reviews?filters%5Bsentiment_snippet%5D=1907938&qs=pros-and-cons#reviews)

Users admire the **valuable features** of Double, which enhance efficiency and continuously improve based on user feedback. [(6 mentions)](https://www.g2.com/products/double-double/reviews?filters%5Bsentiment_snippet%5D=1906825&qs=pros-and-cons#reviews)

Users value the **effective communication** features of Keeper, enhancing collaboration with clients and team members seamlessly. [(5 mentions)](https://www.g2.com/products/double-double/reviews?filters%5Bsentiment_snippet%5D=1907278&qs=pros-and-cons#reviews)

Users experience **limitations in reporting and task management** , impacting efficiency and customization in Double. [(3 mentions)](https://www.g2.com/products/double-double/reviews?filters%5Bsentiment_snippet%5D=1907289&qs=pros-and-cons#reviews)

Users find the **poor reporting** capabilities of Double limiting, affecting customization for unique client metrics. [(3 mentions)](https://www.g2.com/products/double-double/reviews?filters%5Bsentiment_snippet%5D=1907964&qs=pros-and-cons#reviews)

Users find the lack of **fully functional email integration** limits their communication efficiency within Double. [(2 mentions)](https://www.g2.com/products/double-double/reviews?filters%5Bsentiment_snippet%5D=1907263&qs=pros-and-cons#reviews)

Users find the **poor usability** of Double due to clunkiness and workflow interruptions frustrating and detracting from the experience. [(2 mentions)](https://www.g2.com/products/double-double/reviews?filters%5Bsentiment_snippet%5D=1906905&qs=pros-and-cons#reviews)

Users find the **lack of batch processing capabilities** inconvenient for updating tasks and entering journal entries. [(2 mentions)](https://www.g2.com/products/double-double/reviews?filters%5Bsentiment_snippet%5D=1965627&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Double

##### 1. Ease of Use

Users appreciate the **ease of use** of Double, highlighting its efficiency in streamlining processes and improving communication.
[
See 13 mentions
](https://www.g2.com/products/double-double/reviews?filters%5Bsentiment_snippet%5D=1906438&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Royce W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Royce W.")
RW

Royce W.

Small-Business (50 or fewer emp.)

5.0/5

"Seamless Integrations and Effortless Issue Tracking"

What do you like about Double?

Great integrations, easy access to identifying issues

 ![Martha C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Martha C.")
MC

Martha C.

Small-Business (50 or fewer emp.)

5.0/5

"Feature-Rich, Customer-Focused, and Invaluable for Accountants"

What do you like about Double?

Double is amazing! The software is packed with features and continues to add on. They are all so valuable features and not features that no one asked

##### 2. Collaboration

Users appreciate the **seamless collaboration** features of Keeper, enhancing team communication and client feedback efficiency.
[
See 7 mentions
](https://www.g2.com/products/double-double/reviews?filters%5Bsentiment_snippet%5D=1906158&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Kristie W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristie W.")
KW

Kristie W.

Small-Business (50 or fewer emp.)

5.0/5

"Keeper is Amazing"

What do you like about Double?

The most helpful features I have found with Keeper are: a more streamlined process to get feedback from clients on hard to categorize transactions; th

CK

Christy K.

Small-Business (50 or fewer emp.)

5.0/5

"Sanity saver with regular helpful updates"

What do you like about Double?

I especally love the client portal for easy Q&A, document sharing and bill/receipt entry. Customer service is very responsive, and the developers

##### 3. Customer Support

Users praise the **excellent customer support** of Double, ensuring a smooth and efficient experience with the software.
[
See 6 mentions
](https://www.g2.com/products/double-double/reviews?filters%5Bsentiment_snippet%5D=1907938&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Martha C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Martha C.")
MC

Martha C.

Small-Business (50 or fewer emp.)

5.0/5

"Feature-Rich, Customer-Focused, and Invaluable for Accountants"

What do you like about Double?

Double is amazing! The software is packed with features and continues to add on. They are all so valuable features and not features that no one asked

 ![Michael E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael E.")
ME

Michael E.

Small-Business (50 or fewer emp.)

5.0/5

"Great Tool for Cloud Accounting & Client Communication"

What do you like about Double?

I appreciate how Keeper allows us to handle all of our clients' monthly accounting tasks within a single program. I also really value how easy it is t

##### 4. Improvement

Users admire the **valuable features** of Double, which enhance efficiency and continuously improve based on user feedback.
[
See 6 mentions
](https://www.g2.com/products/double-double/reviews?filters%5Bsentiment_snippet%5D=1906825&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Martha C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Martha C.")
MC

Martha C.

Small-Business (50 or fewer emp.)

5.0/5

"Feature-Rich, Customer-Focused, and Invaluable for Accountants"

What do you like about Double?

Double is amazing! The software is packed with features and continues to add on. They are all so valuable features and not features that no one asked

CK

Christy K.

Small-Business (50 or fewer emp.)

5.0/5

"Sanity saver with regular helpful updates"

What do you like about Double?

I especally love the client portal for easy Q&A, document sharing and bill/receipt entry. Customer service is very responsive, and the developers

##### 5. Communication

Users value the **effective communication** features of Keeper, enhancing collaboration with clients and team members seamlessly.
[
See 5 mentions
](https://www.g2.com/products/double-double/reviews?filters%5Bsentiment_snippet%5D=1907278&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Michael E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael E.")
ME

Michael E.

Small-Business (50 or fewer emp.)

5.0/5

"Great Tool for Cloud Accounting & Client Communication"

What do you like about Double?

I appreciate how Keeper allows us to handle all of our clients' monthly accounting tasks within a single program. I also really value how easy it is t

 ![Kristie W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristie W.")
KW

Kristie W.

Small-Business (50 or fewer emp.)

5.0/5

"Keeper is Amazing"

What do you like about Double?

The most helpful features I have found with Keeper are: a more streamlined process to get feedback from clients on hard to categorize transactions; th

### 5 Cons or Disadvantages of Double

##### 1. Limitations

Users experience **limitations in reporting and task management** , impacting efficiency and customization in Double.
[
See 3 mentions
](https://www.g2.com/products/double-double/reviews?filters%5Bsentiment_snippet%5D=1907289&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Shelby K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shelby K.")
SK

Shelby K.

Small-Business (50 or fewer emp.)

5.0/5

"Intercompany Transfers and Transaction Q&A Make Work Easier"

What do you dislike about Double?

metrics aren't good for project based businesses

 ![Royce W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Royce W.")
RW

Royce W.

Small-Business (50 or fewer emp.)

5.0/5

"Seamless Integrations and Effortless Issue Tracking"

What do you dislike about Double?

I don't like when something in QBO is updated, it sometimes gets lost in Double. Also, some limits to reporting available in Double.

##### 2. Poor Reporting

Users find the **poor reporting** capabilities of Double limiting, affecting customization for unique client metrics.
[
See 3 mentions
](https://www.g2.com/products/double-double/reviews?filters%5Bsentiment_snippet%5D=1907964&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Shelby K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shelby K.")
SK

Shelby K.

Small-Business (50 or fewer emp.)

5.0/5

"Intercompany Transfers and Transaction Q&A Make Work Easier"

What do you dislike about Double?

metrics aren't good for project based businesses

 ![Royce W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Royce W.")
RW

Royce W.

Small-Business (50 or fewer emp.)

5.0/5

"Seamless Integrations and Effortless Issue Tracking"

What do you dislike about Double?

I don't like when something in QBO is updated, it sometimes gets lost in Double. Also, some limits to reporting available in Double.

##### 3. Email Integration

Users find the lack of **fully functional email integration** limits their communication efficiency within Double.
[
See 2 mentions
](https://www.g2.com/products/double-double/reviews?filters%5Bsentiment_snippet%5D=1907263&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Korbyn G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Korbyn G.")
KG

Korbyn G.

Small-Business (50 or fewer emp.)

5.0/5

"All in one shop for your firm"

What do you dislike about Double?

Not a whole lot honestly. It would be great to have the ability to process emails through Keeper to keep our communication in one place

 ![Dan L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dan L.")
DL

Dan L.

Small-Business (50 or fewer emp.)

5.0/5

"Massive fan of KEEPER, it changed our firm!"

What do you dislike about Double?

No email integration fully up and running.

##### 4. Poor Usability

Users find the **poor usability** of Double due to clunkiness and workflow interruptions frustrating and detracting from the experience.
[
See 2 mentions
](https://www.g2.com/products/double-double/reviews?filters%5Bsentiment_snippet%5D=1906905&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Rachel B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rachel B.")
RB

Rachel B.

Small-Business (50 or fewer emp.)

5.0/5

"Keeper saves me so much time and frustration"

What do you dislike about Double?

I dislike that it's kinda clunky and there is so much color going on that it doesn't feel clean and crisp. But these are small complaints.

CK

Christy K.

Small-Business (50 or fewer emp.)

5.0/5

"Sanity saver with regular helpful updates"

What do you dislike about Double?

The lack of continuous sychronization (like Drive for instance) causes a break in workflow because I cannot upload a file to a transaction I just crea

##### 5. Task Management

Users find the **lack of batch processing capabilities** inconvenient for updating tasks and entering journal entries.
[
See 2 mentions
](https://www.g2.com/products/double-double/reviews?filters%5Bsentiment_snippet%5D=1965627&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Alexandra K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexandra K.")
AK

Alexandra K.

Small-Business (50 or fewer emp.)

5.0/5

"A Powerful Bookkeeping Solution with Impressive Features"

What do you dislike about Double?

Updating close status must be done invdividually and cannot be done in a batch. Intercompany journal entry transfers also must be done one at a time.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"All I can say is - WOW"

What do you dislike about Double?

I'd like to see a calendar view option for tasks in addition to the KanBan board and list view. Also, the client dropdown menu could be improved b

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 ![Melodie M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melodie M.")
MM

Melodie M.

Small-Business (50 or fewer emp.)

5/3/2023

"Best thing that ever happened to my business!"

5/5

What do you like best about Double?

Keeper has cut my month-end process down by at least half! The software allows me and my team instant transparency on the status of each client project. In addition to the checklists, Keeper allows you to create your own templates for different types of client projects and a unique client portal where you can collaborate efficiently with the clients and/or their staff. I can't live without this! Review collected by and hosted on G2.com.

What do you dislike about Double?

There is no answer for this, I love everything about it! It is easy to onboard clients and staff, it's affordable, and Ben and his team are constantly evolving and improving to add and update features! Review collected by and hosted on G2.com.

What problems is Double solving and how is that benefiting you?

Team collaboration, bird's eye view of client project status, and managing client collaboration. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Lani S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lani S.")
LS

Lani S.

Bookkeeper

Small-Business (50 or fewer emp.)

7/24/2023

"A must if you're a bookkeeper!"

5/5

What do you like best about Double?

Keeper streamlines communication with clients. No more long email threads where answers get lost. I find that clients are much better about responding to questions. Review collected by and hosted on G2.com.

What do you dislike about Double?

File organinzation could be improved but it's managable enough, but the addition of folders would be nice. Review collected by and hosted on G2.com.

What problems is Double solving and how is that benefiting you?

Clients are able to easily answer questions about transactions on their phone or desktop, they don't have to worry about a login, they can easily upload documents and ask their own questions. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Jackie A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jackie A.")
JA

Jackie A.

Founder

Accounting

Small-Business (50 or fewer emp.)

7/25/2023

"You have no Quality Control if you don't have Keeper...and that's just the beginning!"

5/5

What do you like best about Double?

We have all our client communications running through Keeper and the time and effort it has saved the team internally coupled with the consistent client service, Keeper.app transformed our business in a way that has really enabled us to scale. Review collected by and hosted on G2.com.

What do you dislike about Double?

NOTHING! Even if there was, you simply submit a feature request and voila - it's resolved. Review collected by and hosted on G2.com.

What problems is Double solving and how is that benefiting you?

Chasing the clients for questions on their accounts, W9s plus it has completely overhauled our close processes. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting")
AA

Verified User in Accounting

Small-Business (50 or fewer emp.)

5/9/2023

"Wouldn't run my business without it"

5/5

What do you like best about Double?

We have ALL of our client tasks in Keeper. This not only helps us manage our client workload; it also helps with communication between team members so that no task gets missed. We also LOVE how responsive the Keeper team is in listening to user comments for improvement. They are constantly tweaking and updating the software and it just gets better and better each time. Review collected by and hosted on G2.com.

What do you dislike about Double?

The biggest downside to using Keeper is that there is no archive feature. So if/when a client disengages, we either have to continue to pay for the client's subscription or we lose all of the data. We have a process in place for downloading as much as we can, but it's still a giant flaw in the system. Review collected by and hosted on G2.com.

What problems is Double solving and how is that benefiting you?

The Keeper reports are so much nicer than the QuickBooks Online reports we used to use. Super easy to run the reports we need too. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Jelena A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jelena A.")
JA

Jelena A.

President

Accounting

Small-Business (50 or fewer emp.)

5/4/2023

"A game changer for any bookkeeping practice"

5/5

What do you like best about Double?

As a booking professional, I have enjoyed using various apps and software solutions to help me manage my workload. However, none have impressed me quite like the Keeper app.

The introduction of the client portal has been a game-changer for our operations. Not only has it saved us valuable time, but our clients have embraced the new platform, which has quickly become the preferred mode of communication.

The portal's intuitive interface allows for seamless communication between our team and clients, improving overall efficiency and client experience.

By allowing clients to access relevant information and update their details at their convenience, we have significantly reduced back-and-forth emails and phone calls.

Our clients' overwhelmingly positive response demonstrates how valuable the portal has been in improving communication and strengthening our relationships.

We are thrilled to have implemented such a valuable tool and look forward to continued success with its use.

The user interface is intuitive and easy to navigate, making the processes a breeze. But what sets Keeper app apart is its ability to save time and streamline workflows, giving me more time to focus on other important aspects of my work.

Moreover, the Keeper app is constantly evolving and improving based on feedback from users like myself. It's refreshing to see a company that takes user input to heart and continually works to enhance the user experience.

I can't recommend the Keeper app enough to fellow bookkeeping professionals. Its comprehensive features, outstanding review and close procedures, and detailed reporting make it a necessary app for any bookkeeping practice. Review collected by and hosted on G2.com.

What do you dislike about Double?

There is absolutely nothing that we don't like. Review collected by and hosted on G2.com.

What problems is Double solving and how is that benefiting you?

Client communications, file exchange, deep diving into transactions, reporting. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Susan N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Susan N.")
SN

Susan N.

CEO

Small-Business (50 or fewer emp.)

7/18/2023

"Best software ever!"

5/5

What do you like best about Double?

I like everything about Keeper, it makes month end SO much smoother and simpler. The best thing is that they keep adding features for the same price. Review collected by and hosted on G2.com.

What do you dislike about Double?

There are no downsides to Keeper, everything just works. Review collected by and hosted on G2.com.

What problems is Double solving and how is that benefiting you?

Uncategorized transactions are no longer a problem, for us or for our clients. Our clients have tokd us how much they love the portal. Duplicate vendors is also awesome and the newest feature, auto-add transactions. Can't way enough! Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Marcela S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marcela S.")
MS

Marcela S.

CEO / Founder

Small-Business (50 or fewer emp.)

7/16/2023

"Makes my month end so easy!!"

5/5

What do you like best about Double?

I love how it has increase my quality control for month end! Every week there is an improvement for something new! I feel confident Im taking care of my clients and have control of what my team does too! Review collected by and hosted on G2.com.

What do you dislike about Double?

Wouls love to have more pretty reports and client portal but it works great so happy regardless! Review collected by and hosted on G2.com.

What problems is Double solving and how is that benefiting you?

Checking my team's work, checking books are accurate for all of my clients, communicating easy with my clients! Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

KM

Kelan M.

Small-Business (50 or fewer emp.)

4/25/2023

"Love Keeper"

5/5

What do you like best about Double?

Keeper makes my practice work! I don't know how I functioned before Keeper. This software is an absolutely essential software for any and all bookkeepers wanting to grow and/or scale their practice! Review collected by and hosted on G2.com.

What do you dislike about Double?

This is tough... There's very little to talk about here. If I have to say something, it would be short-lived. Keeper is constantly updating their software. And any issues I had/have, if I just reach out, they respond very quickly! Review collected by and hosted on G2.com.

What problems is Double solving and how is that benefiting you?

Keeper helps my practice stay organized. My team and I always know where we are, who needs to complete what, and when. If there is anything new or unique or different about a client, we just update that information in Keeper. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

AG

Abbey G.

Small-Business (50 or fewer emp.)

4/25/2023

"Game Changer - Can't Imagine Life Without It!"

5/5

What do you like best about Double?

This isn't just software it's a whole practice management operating system and a supportive virtual community. The developers are available and responsive and the software improves weekly. Review collected by and hosted on G2.com.

What do you dislike about Double?

The only complaint I have is the file storage is not intuitive...YET! But it is in development! Any negative feedback you could have for Keeper can be tempered by the FACT that the software is evolving and improving weekly. The developers (who are the owners of the company) are listening and actively seeking out feedback to improve workflows and functionality, and implement new features. Review collected by and hosted on G2.com.

What problems is Double solving and how is that benefiting you?

Keeper has become my second brain, I keep all recurring tasks and workflow management in there as well as one-off tasks and (nearly) all client communication. It gives me a visual overview of where we're at with each client as well as an intuitive multi-step drill-down system to dive in where needed to see more information.

My client communication has improved tremendously even with my most stubborn clients. They LOVE it and actually respond to my reminders and requests.

Managing my team is incredibly easy in Keeper too with flexible assignment of a whole client or just a portion of the tasks for the close in addition to one-off and recurring tasks. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

JA

Jessica A.

Small-Business (50 or fewer emp.)

4/25/2023

"Can't live without it!"

5/5

What do you like best about Double?

I can't IMAGINE how I would have been able to grow my firm to where it's at today without Keeper 😳 GAMECHANGER 🙌🏼❤️ I'll talk your ear off ALL. DAY. LONG. on how amazing this software is. It has everything in one place. THANK YOU KEEPER TEAM!!! Review collected by and hosted on G2.com.

What do you dislike about Double?

I don't have any downsides of Keeper, any suggestions you can shoot their way and they are constantly making improvements 😊 Review collected by and hosted on G2.com.

What problems is Double solving and how is that benefiting you?

Keeping my client work organized and a sense of control with my team! Everyone knows what is expected of them and what their responsibilities are, which means less time spent explaining or remembering where we are left off in a project! Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

##### Categories on G2

[Financial Close](https://www.g2.com/categories/financial-close)[Accounting Practice Management](https://www.g2.com/categories/accounting-practice-management)

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