# Best SMS Marketing Software - Page 5 *By [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh)* SMS marketing software, also known as business text messaging software, helps companies plan and execute mobile-focused marketing campaigns by sending targeted, permission-based SMS and MMS messages to customers and prospects. These tools support personalized outreach, bulk messaging, and two-way engagement to drive brand loyalty and customer interaction. ### Core Capabilities of SMS Marketing Software To qualify for inclusion in the SMS Marketing category, a product must: - Reach mobile users via SMS messaging - Provide an opt-in opportunity for new subscribers - Track interaction data related to each SMS campaign - Provide analytics or insights into SMS marketing efforts ### Common Use Cases for SMS Marketing Software - Sending promotional messages, discounts, and limited-time offers to drive immediate customer action. - Running bulk outreach campaigns to announce product launches, seasonal sales, or important updates. - Delivering personalized reminders for appointments, reservations, renewals, or order pickups. - Supporting two-way customer communication for inquiries, feedback collection, and service interactions. - Sending transactional alerts such as order confirmations, shipping updates, and payment notifications. - Managing subscriber lists, opt-ins, and segmented audience groups for targeted messaging. - Conducting quick surveys, polls, and SMS-based engagement activities to gather customer insights. - Enhancing omnichannel marketing strategies by complementing email, social, and push notifications with timely text outreach. - Re-engaging inactive customers through personalized follow-up messages or win-back campaigns. ### How SMS Marketing Software Differs from Other Tools SMS marketing software focuses specifically on mobile messaging, enabling marketers to deliver timely, personalized texts at scale and support digital promotions such as polls, coupons, and surveys. While many tools integrate through APIs or appear as features within broader platforms like [marketing automation software](https://www.g2.com/categories/marketing-automation) or [email marketing software](https://www.g2.com/categories/email-marketing), businesses needing deeper mobile engagement may also consider [push notification software](https://www.g2.com/categories/push-notification) or [mobile marketing software](https://www.g2.com/categories/mobile-marketing). ### Insights from G2 on SMS Marketing Software Based on category trends on G2, the value of fast, high-engagement communication, the ease of sending bulk messages, and the impact of two-way texting for sales and customer service interactions. ## Top SMS Marketing Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Attentive](https://www.g2.com/products/attentive/reviews) | 4.5/5.0 (1,377 reviews) | Ecommerce SMS retention campaigns | "[User-Friendly with Exceptional Support](https://www.g2.com/survey_responses/attentive-review-10981103)" | | 2 | [Insider One](https://www.g2.com/products/insider-one/reviews) | 4.8/5.0 (1,386 reviews) | Omnichannel journey orchestration | "[Insider One unifies data and channels with a truly fluid Journey Orchestration](https://www.g2.com/survey_responses/insider-one-review-13037392)" | | 3 | [Birdeye](https://www.g2.com/products/birdeye/reviews) | 4.7/5.0 (3,995 reviews) | Review-driven customer texting | "[Intuitive UI, Fast Setup, and Easy Review Management with Birdeye](https://www.g2.com/survey_responses/birdeye-review-13066102)" | | 4 | [Podium](https://www.g2.com/products/podium/reviews) | 4.5/5.0 (2,024 reviews) | Local business text-first communication | "[Fees less like a review collection tool and more like a digital front desk](https://www.g2.com/survey_responses/podium-review-12877946)" | | 5 | [SlickText](https://www.g2.com/products/slicktext/reviews) | 4.8/5.0 (1,856 reviews) | Simple SMS campaign setup | "[Simple, robust, capable, and well-supported.](https://www.g2.com/survey_responses/slicktext-review-12666409)" | | 6 | [HighLevel](https://www.g2.com/products/highlevel/reviews) | 4.6/5.0 (631 reviews) | Agency CRM and SMS automation | "[Fantastic Onboarding with HighLevel — Expert Support, Automation & All-in-One CRM](https://www.g2.com/survey_responses/highlevel-review-13050560)" | | 7 | [Textedly](https://www.g2.com/products/textedly/reviews) | 4.6/5.0 (1,364 reviews) | Bulk texting for periodic outreach | "[Professional Support, Fast Approvals, and an Easy-to-Use UI](https://www.g2.com/survey_responses/textedly-review-12738037)" | | 8 | [Klaviyo](https://www.g2.com/products/klaviyo/reviews) | 4.6/5.0 (1,309 reviews) | Ecommerce email and SMS segmentation | "[Easy-to-Use Platform for Email Marketing Automation](https://www.g2.com/survey_responses/klaviyo-review-12959044)" | | 9 | [Braze](https://www.g2.com/products/braze/reviews) | 4.5/5.0 (1,662 reviews) | Personalized customer engagement at scale | "[Smooth sailing](https://www.g2.com/survey_responses/braze-review-8154150)" | | 10 | [Close](https://www.g2.com/products/close/reviews) | 4.7/5.0 (2,029 reviews) | Sales outreach with SMS and calling | "[Streamlined Sales Tracking with Close](https://www.g2.com/survey_responses/close-review-9087574)" | ## How Many SMS Marketing Software Products Does G2 Track? **Total Products under this Category:** 571 ### Category Stats (Jul 2026) - **Average Rating**: 4.5/5 (↑0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Mogli (+9.0%) - Among all products in this category, Mogli recorded the largest rating increase compared to last month *Last updated: July 07, 2026* ## How Does G2 Rank SMS Marketing Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 93,400+ Authentic Reviews - 571+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which SMS Marketing Software Is Best for Your Use Case? - **Leader:** [Attentive](https://www.g2.com/products/attentive/reviews) - **Highest Performer:** [Privy](https://www.g2.com/products/privy/reviews) - **Easiest to Use:** [Close](https://www.g2.com/products/close/reviews) - **Top Trending:** [HighLevel](https://www.g2.com/products/highlevel/reviews) - **Best Free Software:** [SlickText](https://www.g2.com/products/slicktext/reviews) --- **Sponsored** ### Omnisend Omnisend is an all-in-one marketing platform tailored for busy shop owners who have enough adventure in their ecommerce business already. You will find this platform refreshingly boring, in the best way possible. Offering the powerful features of an advanced marketing tool, but without the steep learning curve, Omnisend delivers an exceptional user experience for experts and rookies alike. Omnisend empowers online merchants to grow their businesses by building strong, personalized connections with their audience. Designed to save you time and increase your sales, it integrates directly with the most popular ecommerce platforms, allowing you to create beautifully designed email campaigns, send timely SMS messages, and automate repetitive marketing tasks effortlessly. It doesn’t matter if you’re just starting your business or already have a big operation — Omnisend grows with you, offering tools to help you engage your audience, improve retention, and drive consistent sales. Try out Omnisend and see for yourself how boring and adventureless (in the best way possible) your email marketing can be. - Send newsletters and targeted campaigns Create beautiful, shoppable emails using our intuitive drag-and-drop email builder and a variety of ready-made email templates. Add coupon codes, automatically pick & insert products and automatically resend campaigns to the non-openers — all without any tedious manual work! - Drive sales on autopilot with ecommerce automations Win (back) lost sales with pre-built workflows for cart abandonment, welcome series, transactional emails and more. Get pre-built, revenue-generating automations running in minutes or build your custom workflows using our no-code, drag-and-drop Automations Editor. - Improve your targeting with unlimited segmentation Segment your customers based on their shopping behavior as well as other properties to improve conversions with well-targeted, personalized emails and texts. Create segments for high-value customers, for specific category/product shoppers or those that need to be reengaged and personalize your messaging. - Combine email with SMS and more channels Add SMS and push notifications right next to your emails using the same platform and provide a consistent, omnichannel customer experience. Save time and costs — there’s no need to pay for separate email, SMS, and push apps anymore! - Build your email & SMS lists Collect new subscribers using our mobile-friendly, fully customizable forms. Choose from popups, signup boxes, landing pages, or a Wheel of Fortune to seamlessly collect email and/or SMS opt-ins. Capture your visitors with exit-intent forms and improve popup engagement using form targeting options, all available within Omnisend. - Automate content, personalization & targeting with AI Generate on-brand email copy, subject lines, and preheaders in seconds. Personalize messages based on behavior, recommend products automatically, and build smart segments using AI-powered tools like churn prediction, RFM analysis, and high-value customer detection – all without manual effort. - 24/7 support We give you stellar support and helpful advice anytime you need it. We’re available 24/7. Start using Omnisend for free, upgrade anytime! Omnisend invites Freelancers and Agencies to join the Omnisend partner program. This program is created to help Freelancers and Agencies accelerate their growth, win more clients and receive industry leading revenue share for referred and managed accounts. Check the link and join the program: https://www.omnisend.com/partners/ [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1781&secure%5Bchosen_at%5D=2026-07-08T12%3A43%3A56Z&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=3644&secure%5Bresource_id%5D=1781&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsms-marketing&secure%5Btoken%5D=abfc140f1c9d2f0b9332dd9c338ebae1874f67df2720a49a94d175ca3a121274&secure%5Burl%5D=https%3A%2F%2Fwww.omnisend.com%2Ffeatures&secure%5Burl_type%5D=paid_promos) --- ## SMS Marketing Software Features & Capabilities ### What are the Best SMS Marketing Software with Text-to-Landline? Text enables landline phones so users can receive text messages sent to an existing business number **Top-rated SMS Marketing Software for Text-to-Landline:** - [Birdeye](https://www.g2.com/products/birdeye/reviews) - [Podium](https://www.g2.com/products/podium/reviews) - [SlickText](https://www.g2.com/products/slicktext/reviews) [Explore SMS Marketing Software with Text-to-Landline](https://www.g2.com/categories/sms-marketing/f/text-to-landline) ### What are the Best SMS Marketing Software with Personalization? Offers features for personalizing text messages based on customer information or past behavior **Top-rated SMS Marketing Software for Personalization:** - [Attentive](https://www.g2.com/products/attentive/reviews) - [Insider One](https://www.g2.com/products/insider-one/reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) [Explore SMS Marketing Software with Personalization](https://www.g2.com/categories/sms-marketing/f/personalization) ### What are the Best SMS Marketing Software with White Label? Offers a white labeling service for agencies or resellers to customize platform branding **Top-rated SMS Marketing Software for White Label:** - [Insider One](https://www.g2.com/products/insider-one/reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - [SlickText](https://www.g2.com/products/slicktext/reviews) [Explore SMS Marketing Software with White Label](https://www.g2.com/categories/sms-marketing/f/white-label) ### What are the Best SMS Marketing Software with Short Codes? Provides businesses with 5- to 6-digit short codes for running text marketing campaigns **Top-rated SMS Marketing Software for Short Codes:** - [Attentive](https://www.g2.com/products/attentive/reviews) - [Insider One](https://www.g2.com/products/insider-one/reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) [Explore SMS Marketing Software with Short Codes](https://www.g2.com/categories/sms-marketing/f/short-codes) ### What are the Best SMS Marketing Software with Transactional SMS? Allows users to establish automated workflows and triggers to deliver transactional text messages **Top-rated SMS Marketing Software for Transactional SMS:** - [Attentive](https://www.g2.com/products/attentive/reviews) - [Insider One](https://www.g2.com/products/insider-one/reviews) - [Podium](https://www.g2.com/products/podium/reviews) [Explore SMS Marketing Software with Transactional SMS](https://www.g2.com/categories/sms-marketing/f/transactional-sms) ## What Are the Top-Rated SMS Marketing Software Products in 2026? ### 1. [Sideline](https://www.g2.com/products/pinger-com-sideline/reviews) Sideline is an app that puts a reliable 2nd number on the phone you already have. **Average Rating:** 4.5/5.0 **Total Reviews:** 11 **How Do G2 Users Rate Sideline?** - **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 9.1/10) - **Reporting:** 8.3/10 (Category avg: 8.4/10) - **API Integration:** 8.3/10 (Category avg: 8.5/10) - **Automation:** 9.4/10 (Category avg: 8.8/10) **Who Is the Company Behind Sideline?** - **Seller:** [Pinger](https://www.g2.com/sellers/pinger) - **Year Founded:** 2005 - **HQ Location:** San Jose, CA - **Twitter:** @pinger (10,950 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/167594/ (112 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Sideline's Pros and Cons? **Pros:** - Customer Support (1 reviews) - Helpful (1 reviews) ### What Do G2 Reviewers Say About Sideline? *AI-generated summary from verified user reviews* **Pros:** - Users value the **exceptional customer support** provided by Sideline, enhancing their overall communication experience. - Users appreciate the **privacy features** of Sideline, allowing them to connect without sharing personal phone numbers. #### What Are Recent G2 Reviews of Sideline? **"[Very useful. A+](https://www.g2.com/survey_responses/sideline-review-9755569)"** **Rating:** 4.0/5.0 stars *— Joseph M.* [Read full review](https://www.g2.com/survey_responses/sideline-review-9755569) --- **"[This is a great tool to have!](https://www.g2.com/survey_responses/sideline-review-11243246)"** **Rating:** 5.0/5.0 stars *— Lisa S.* [Read full review](https://www.g2.com/survey_responses/sideline-review-11243246) --- ### 2. [Messangi](https://www.g2.com/products/messangi/reviews) Messangi is a unified multichannel engagement platform designed to help enterprises, independent software vendors (ISVs), and business process outsourcing (BPO) companies connect their operational systems to the communication channels their customers prefer, including SMS, WhatsApp, RCS, Email, and Voice. This platform goes beyond traditional messaging solutions by treating communication as an integral part of business workflows rather than just a series of disconnected interactions. The product is particularly beneficial for organizations that require a comprehensive communications infrastructure. Messangi offers an API-first Communications Platform as a Service (CPaaS) tailored for developers, a No-Code Broadcast User Interface (UI) for operations teams, and a fully white-labeled multi-tenant platform for service providers looking to create their own branded engagement solutions. This versatility makes Messangi suitable for a wide range of industries, from telecommunications to customer service, where effective communication is crucial for operational success. One of the standout features of Messangi is its "Invisible Engine," which empowers BPOs and telecommunications companies to move away from reselling vendor-branded tools. Instead, they can utilize Messangi's white-label infrastructure to launch proprietary digital engagement platforms in a matter of days. This capability allows businesses to maintain control over their brand, client relationships, and profit margins, ultimately enhancing their market position. Messangi also addresses specific regional challenges, particularly in Latin America and the Caribbean, where it excels in solving the "last mile" problem that larger global companies often struggle with. The platform provides unmatched local route compliance, local billing, and hands-on WhatsApp Business onboarding, making it a valuable resource in high-friction markets. Additionally, Messangi facilitates workflow orchestration by allowing seamless transitions between AI-powered chatbots and live agents, as well as automating alerts and notifications directly from existing customer relationship management (CRM), enterprise resource planning (ERP), and billing systems. By consolidating their technology stack with Messangi, organizations can stop margin erosion caused by managing multiple disconnected messaging tools. The platform accelerates speed-to-market, enabling businesses to launch verified WhatsApp campaigns and create multi-tenant client environments significantly faster than traditional methods. Furthermore, Messangi helps companies scale without increasing headcount by deflecting tier-one support queries through integrated bots, allowing human resources to focus on high-value interactions. This combination of features positions Messangi as a comprehensive solution for modern communication challenges faced by enterprises today. **Average Rating:** 4.7/5.0 **Total Reviews:** 15 **How Do G2 Users Rate Messangi?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10) - **Reporting:** 8.1/10 (Category avg: 8.4/10) - **API Integration:** 7.8/10 (Category avg: 8.5/10) - **Automation:** 7.5/10 (Category avg: 8.8/10) **Who Is the Company Behind Messangi?** - **Seller:** [Messangi](https://www.g2.com/sellers/messangi) - **Company Website:** https://www.messangi.com - **Year Founded:** 2001 - **HQ Location:** Miami, Florida - **Twitter:** @messangi (792 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/messangi (54 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 56% Small-Business, 44% Mid-Market #### What Are Messangi's Pros and Cons? **Pros:** - Ease of Use (9 reviews) - Customer Support (5 reviews) - Easy Integrations (5 reviews) - Integrations (5 reviews) - Personalization (5 reviews) **Cons:** - Challenging Reporting (1 reviews) - Complex Setup (1 reviews) - Dashboard Issues (1 reviews) - Difficult Setup (1 reviews) - Inadequate Reporting (1 reviews) ### What Do G2 Reviewers Say About Messangi? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Messangi, praising its seamless integration and efficient communication solutions. - Users commend the **responsive and knowledgeable customer support** of Messangi, ensuring timely assistance anytime. - Users value the **easy integrations** of Messangi, creating a streamlined and effective customer communication experience. - Users value the **seamless integration** of multiple communication channels in Messangi, enhancing customer engagement and support efficiency. - Users highlight the **personalized communication** features of Messangi, making engagement efficient and relevant for each recipient. **Cons:** - Users find the **reporting features challenging** as they require additional effort to analyze raw data effectively. - Users find the **complex setup** for integrating Messangi with other software to be quite challenging and demanding expertise. - Users find the **dashboard issues** inconvenient, as reporting lacks granularity and requires manual data handling in Excel. - Users find the **difficult setup** of Messangi daunting, often requiring specialized expertise for integration with other software. - Users find the **reporting inadequate** , suggesting improvements like direct usage stats per phone number in dashboards. #### What Are Recent G2 Reviews of Messangi? **"[A reliable and agile ally for our communications](https://www.g2.com/survey_responses/messangi-review-11583112)"** **Rating:** 4.0/5.0 stars *— Verified User in Marketing and Advertising* [Read full review](https://www.g2.com/survey_responses/messangi-review-11583112) --- **"[Best platform for multi-channel communication with customers](https://www.g2.com/survey_responses/messangi-review-10062940)"** **Rating:** 5.0/5.0 stars *— Maria T.* [Read full review](https://www.g2.com/survey_responses/messangi-review-10062940) --- ### 3. [Sakari](https://www.g2.com/products/sakari/reviews) All your business texting needs. One easy platform. Sakari is a global communication hub built for sales, marketing, and customer success teams who rely on SMS and MMS to drive real growth and engagement. With Sakari, your team can manage both two-way SMS conversations and 1:many bulk messaging campaigns all from the same platform — no more tech-stack swapping, whether you're closing a deal, running a territory-specific blast, nurturing new customers, or launching a full-scale marketing campaign across the globe. • Reach customers in 190+ countries with local numbers you can buy in minutes, plus compliance support for wherever you're sending. • Flexible phone numbers: Buy new, import an existing number, or enable texting with your office number! • Transparent plans & pricing starting as low as $25/month — no setup fees, no contracts, and no hidden carrier fees or surprise charges (taxes excluded, vary by jurisdiction) • Native integrations with HubSpot, Pipedrive, ActiveCampaign, Aircall, Slack, and Zapier, plus 1,000+ more — built to work seamlessly with your CRM, or as a powerful standalone solution Need more firepower? Sakari offers custom Enterprise contracts tailored to your growth needs. Ready to add SMS to your marketing stack? Start your free trial → https://sakari.io/ **Average Rating:** 4.4/5.0 **Total Reviews:** 18 **How Do G2 Users Rate Sakari?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) - **Reporting:** 7.2/10 (Category avg: 8.4/10) - **API Integration:** 9.7/10 (Category avg: 8.5/10) - **Automation:** 8.5/10 (Category avg: 8.8/10) **Who Is the Company Behind Sakari?** - **Seller:** [Sakari](https://www.g2.com/sellers/sakari) - **Company Website:** https://sakari.io - **Year Founded:** 2017 - **HQ Location:** San Francisco, CA - **Twitter:** @sakari (2,656 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/sakari.io/ (44 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 83% Small-Business, 17% Mid-Market #### What Are Sakari's Pros and Cons? **Pros:** - Ease of Use (2 reviews) - Integrations (2 reviews) - CRM Integration (1 reviews) - Customer Support (1 reviews) - Ease of Understanding (1 reviews) **Cons:** - Contact Management (1 reviews) - Delays (1 reviews) - Learning Curve (1 reviews) - Limited Customization (1 reviews) - Limited Templates (1 reviews) ### What Do G2 Reviewers Say About Sakari? *AI-generated summary from verified user reviews* **Pros:** - Users love the **easy-to-use interface** of Sakari, enhancing their workflow and communication effortlessly. - Users highlight the **seamless integrations** of Sakari, enhancing workflows and improving communication with existing tools. - Users value the **CRM integration** capability of Sakari, enhancing their workflow and efficiency significantly. - Users praise the **outstanding customer support** of Sakari, highlighting its responsiveness and helpfulness. - Users value the **ease of understanding** provided by Sakari's comprehensive guide, enhancing their experience significantly. **Cons:** - Users experience frustration due to the **inability to re-add contacts to different groups** once they are assigned to one. - Users face **delays** as text responses only go to contact owners, complicating timely communication. - Users notice a **slight learning curve** initially, which may hinder quick adaptation to Sakari's features. - Users desire **more customization options** for templates in Sakari, though it's a great tool after some initial adjustment. - Users note a **lack of customization options for templates** , which limits the overall flexibility of Sakari. #### What Are Recent G2 Reviews of Sakari? **"[Seamless CRM Integration That Keeps Us Connected](https://www.g2.com/survey_responses/sakari-review-12400631)"** **Rating:** 4.0/5.0 stars *— Verified User in Financial Services* [Read full review](https://www.g2.com/survey_responses/sakari-review-12400631) --- **"[Seamless Integrations and Outstanding Support Make Sakari a Standout](https://www.g2.com/survey_responses/sakari-review-11932974)"** **Rating:** 4.5/5.0 stars *— Verified User in Commercial Real Estate* [Read full review](https://www.g2.com/survey_responses/sakari-review-11932974) --- #### What Are G2 Users Discussing About Sakari? - [Is Sakari io free?](https://www.g2.com/discussions/sakari-is-sakari-io-free) - 1 comment - [Is Sakari io free?](https://www.g2.com/discussions/is-sakari-io-free) - [How long is Sakari free trial?](https://www.g2.com/discussions/how-long-is-sakari-free-trial) - 1 comment, 1 upvote - [How do you use Sakari?](https://www.g2.com/discussions/how-do-you-use-sakari) - [What is Sakari?](https://www.g2.com/discussions/what-is-sakari) ### 4. [Launch Control](https://www.g2.com/products/launch-control/reviews) The outreach system behind millions in closed deals. Launch Control runs SMS, calling and direct mail inside one platform – built for real estate investors who care about cost per deal and not activity metrics. We solve key investing challenges by offering a low entry cost, strong ROI, a system that scales with our clients’ businesses, and a model built on taking daily action—backed by a 98% deliverability rate, a 318% increase in revenue per deal, a 109% increase in ROI, and a 71% decrease in lead-to-deal time. **Average Rating:** 4.7/5.0 **Total Reviews:** 12 **How Do G2 Users Rate Launch Control?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) - **Reporting:** 9.2/10 (Category avg: 8.4/10) - **API Integration:** 10.0/10 (Category avg: 8.5/10) **Who Is the Company Behind Launch Control?** - **Seller:** [Launch Control](https://www.g2.com/sellers/launch-control) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Real Estate - **Company Size:** 100% Small-Business #### What Are Launch Control's Pros and Cons? **Pros:** - Customer Support (5 reviews) - Easy Setup (4 reviews) - Ease of Use (3 reviews) - Automation (2 reviews) - User-Friendly (2 reviews) **Cons:** - High Complexity (1 reviews) - Message Management (1 reviews) - Poor Customer Support (1 reviews) ### What Do G2 Reviewers Say About Launch Control? *AI-generated summary from verified user reviews* **Pros:** - Users highly value the **responsive customer support** from Launch Control, especially the personalized assistance from Patrick Russell. - Users find the **initial setup extremely easy** , making it simple to start using Launch Control effectively. - Users find Launch Control incredibly **easy to use** , from quick setup to intuitive support and automation features. - Users value the **drip automation** in Launch Control, significantly enhancing their follow-up and lead engagement processes. - Users find Launch Control to have a **user-friendly interface** , simplifying communication and enhancing overall efficiency. **Cons:** - Users find the **high complexity** of Launch Control challenging, making initial interactions and support frustrating. - Users have experienced **difficulties with customer service** , citing complexity and challenging interactions affecting their initial experience. - Users have experienced **poor customer support** , facing difficulties in getting assistance and navigating the product effectively. #### What Are Recent G2 Reviews of Launch Control? **"[Simple, Investor-Built Text Marketing Platform with Unmatched Support](https://www.g2.com/survey_responses/launch-control-review-12458116)"** **Rating:** 4.5/5.0 stars *— Nicholas K.* [Read full review](https://www.g2.com/survey_responses/launch-control-review-12458116) --- **"[Spectacular Customer Support and Very User Friendly](https://www.g2.com/survey_responses/launch-control-review-12944907)"** **Rating:** 5.0/5.0 stars *— Sahel A.* [Read full review](https://www.g2.com/survey_responses/launch-control-review-12944907) --- ### 5. [Cequens](https://www.g2.com/products/cequens/reviews) CEQUENS is a type of AI-powered communications solution designed to empower businesses with innovative and customer-centric tools that enhance engagement and streamline workflows. The platform aims to simplify customer interactions and foster deeper human connections through advanced technology, making it an essential resource for organizations looking to improve their communication strategies. Targeted primarily at businesses of all sizes, CEQUENS serves a diverse clientele, including those in sectors such as retail, finance, and telecommunications. The platform is particularly beneficial for organizations seeking to enhance customer engagement through multichannel communication, allowing them to connect with customers via SMS, WhatsApp Business, voice, and other channels. This flexibility enables businesses to reach their audience where they are most active, thereby improving overall engagement and satisfaction. One of the standout features of the CEQUENS platform is its AI-powered automation capabilities. By streamlining workflows and automating routine tasks, businesses can significantly improve operational efficiency. This not only saves time but also provides valuable insights into customer behavior, allowing for more informed decision-making. Additionally, the platform offers personalized interactions, enabling businesses to deliver tailored experiences based on individual customer preferences and behaviors, which can lead to increased loyalty and retention. CEQUENS also emphasizes seamless integration with existing systems, ensuring that businesses can create a unified communication experience without the need for extensive overhauls. The platform is designed to be scalable and customizable, allowing organizations to tailor its features to meet specific needs and easily adapt as they grow. Furthermore, the targeted campaign management feature enables businesses to design and execute campaigns aimed at specific customer segments, enhancing marketing effectiveness and achieving desired outcomes. With a global reach that includes direct connectivity in over 107 countries and a proven track record of serving more than 1200 businesses, CEQUENS stands out in the communications landscape. The platform boasts industry-leading technology with a 99.96% uptime and adheres to the highest security standards. As an ISO-certified and PCI DSS compliant company, CEQUENS is recognized as a trusted partner in the industry, further solidified by its status as a Meta Business Partner and a value-added service provider for Microsoft Teams Phone and WhatsApp Business. These attributes collectively position CEQUENS as a reliable choice for businesses looking to enhance their communication capabilities and foster deeper connections with their customers. **Average Rating:** 4.5/5.0 **Total Reviews:** 23 **How Do G2 Users Rate Cequens?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **Reporting:** 8.5/10 (Category avg: 8.4/10) - **API Integration:** 8.5/10 (Category avg: 8.5/10) - **Automation:** 7.8/10 (Category avg: 8.8/10) **Who Is the Company Behind Cequens?** - **Seller:** [Cequens](https://www.g2.com/sellers/cequens) - **Year Founded:** 2011 - **HQ Location:** Dubai, AE - **LinkedIn® Page:** https://www.linkedin.com/company/cequens (173 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 48% Small-Business, 35% Mid-Market #### What Are Cequens's Pros and Cons? **Pros:** - Customer Support (18 reviews) - Helpful (9 reviews) - Ease of Use (7 reviews) - Communication (5 reviews) - Easy Setup (5 reviews) **Cons:** - Complex Setup (3 reviews) - Learning Curve (3 reviews) - Poor Customer Support (3 reviews) - Complex Automation (2 reviews) - Complexity (2 reviews) ### What Do G2 Reviewers Say About Cequens? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **quick and supportive customer service** that effectively addresses concerns and operates 24/7. - Users value the **fast support** from Cequens, ensuring their queries are quickly addressed and resolved. - Users find Cequens to be an **easy-to-use platform** with reliable service, enhancing overall communication efficiency. - Users value the **reliable and responsive communication** from Cequens, enhancing their SMS service experience significantly. - Users enjoy the **easy setup** of Cequens, facilitating a smooth and efficient start to their services. **Cons:** - Users find the **setup process complex** , needing technical expertise to integrate and navigate the dashboard effectively. - Users face **usability challenges** with Cequens, finding the interface complicated and integration complex for non-technical users. - Users experience **poor customer support** with unresponsive teams and delayed reactions, leading to inefficiencies in their operations. - Users find the **initial integration complex** and the interface challenging, especially without technical expertise. - Users find the **complexity of the services and dashboard** challenging, making it hard to access desired features. #### What Are Recent G2 Reviews of Cequens? **"[Senior Product Manager](https://www.g2.com/survey_responses/cequens-review-11218121)"** **Rating:** 5.0/5.0 stars *— Sherif S.* [Read full review](https://www.g2.com/survey_responses/cequens-review-11218121) --- **"[Fast, Easy to Setup, Cheapest](https://www.g2.com/survey_responses/cequens-review-11244092)"** **Rating:** 5.0/5.0 stars *— Faraz Y.* [Read full review](https://www.g2.com/survey_responses/cequens-review-11244092) --- ### 6. [Pushwoosh](https://www.g2.com/products/pushwoosh/reviews) Pushwoosh, a trusted omnichannel customer engagement platform for mobile growth, is utilized by over 80,000 businesses globally across diverse industries, including India Today, Media24, Payit, Gismart, Alinma Bank, Bladestorm, and justDice. Effortlessly engage with your customer base through Pushwoosh, leveraging multiple channels like mobile and web push notifications, in-app messages, emails, WhatsApp, and SMS for seamless communication. Stay in touch with your customers at every stage of their lifecycle, from day 1 to lifetime. Keep them coming to your app or website regularly with triggered and scheduled campaigns — enjoy related long-term benefits such as higher retention and revenue. - Elevate customer engagement with tailored push notifications, emails, in-app messages, SMS, and WhatsApp. - Target specific audiences with behavior-triggered campaigns to boost retention rates and enhance customer lifetime value. - Streamline campaign management through segmentation, automation, and optimization tools offered by Pushwoosh. Utilize data-driven analytics provided by Pushwoosh to gain valuable insights via visual dashboards and comprehensive reporting features. Optimize your campaigns by A/B/n testing different variations and improving performance. Benefit from swift integration and onboarding processes, with SDK integration typically completed within hours and full setup within a month. Integrate seamlessly with third-party services such as Amplitude, Google Analytics, Mixpanel, Adjust, Twilio, mParticle, Make, Piano, Tealium, and others to centralize data and enhance functionality for a holistic customer view. Prioritize data security for enterprise compliance and end users’ safety and receive top-notch 24/7 customer support, backed by 5-star reviews. Maximize revenue growth and key app metrics accessing enterprise-grade features starting at $0 per month. **Average Rating:** 4.4/5.0 **Total Reviews:** 48 **How Do G2 Users Rate Pushwoosh?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.1/10) - **Reporting:** 8.3/10 (Category avg: 8.4/10) - **API Integration:** 6.7/10 (Category avg: 8.5/10) - **Automation:** 8.9/10 (Category avg: 8.8/10) **Who Is the Company Behind Pushwoosh?** - **Seller:** [Pushwoosh](https://www.g2.com/sellers/pushwoosh-4b60d935-61bc-4b1d-91d2-978b04bf83f6) - **Year Founded:** 2014 - **HQ Location:** Rockville, MD - **Twitter:** @Pushwoosh (893 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3733012/ (50 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 58% Small-Business, 32% Mid-Market #### What Are Pushwoosh's Pros and Cons? **Pros:** - Ease of Use (21 reviews) - Customer Support (11 reviews) - Automation (7 reviews) - Journey Creation (7 reviews) - Easy Integration (6 reviews) **Cons:** - Reporting Issues (5 reviews) - Dashboard Issues (3 reviews) - Feature Improvements (3 reviews) - Not Intuitive (3 reviews) - Delays (2 reviews) ### What Do G2 Reviewers Say About Pushwoosh? *AI-generated summary from verified user reviews* **Pros:** - Users praise Pushwoosh for its **ease of use** , highlighting the intuitive interface and responsive customer support. - Users appreciate the **outstanding customer support** from Pushwoosh, known for prompt and professional assistance. - Users value the **automation capabilities** of Pushwoosh, enhancing campaign efficiency and personalizing user interactions effortlessly. - Users value the **visual Journey Builder** for its simplicity and flexibility in automating communication flows efficiently. - Users find **easy integration** with Pushwoosh, appreciating its versatile features and supportive API for multiple platforms. **Cons:** - Users experience **reporting issues** with Pushwoosh, citing missing notifications and unintuitive admin UI. - Users express concerns over the **dashboard issues** , citing slow loading and lack of comprehensive reporting options. - Users suggest that **feature improvements** are needed in analytics, tag segregation, and developer documentation for better experience. - Users find the **admin UI unintuitive** , often struggling to locate features and navigate the interface effectively. - Users experience **delays** in report generation and message notifications, affecting real-time communication and responsiveness. #### What Are Recent G2 Reviews of Pushwoosh? **"[Fast integration, great team, and a platform that genuinely evolves](https://www.g2.com/survey_responses/pushwoosh-review-13036148)"** **Rating:** 5.0/5.0 stars *— Davit G.* [Read full review](https://www.g2.com/survey_responses/pushwoosh-review-13036148) --- **"[Smooth Implementation and Responsive Support Team](https://www.g2.com/survey_responses/pushwoosh-review-12960182)"** **Rating:** 5.0/5.0 stars *— Diana T.* [Read full review](https://www.g2.com/survey_responses/pushwoosh-review-12960182) --- #### What Are G2 Users Discussing About Pushwoosh? - [What is a mobile push notification?](https://www.g2.com/discussions/pushwoosh-what-is-a-mobile-push-notification) - 1 comment - [What is the best push notification service?](https://www.g2.com/discussions/pushwoosh-what-is-the-best-push-notification-service) - [Is Pushwoosh free?](https://www.g2.com/discussions/is-pushwoosh-free) - 1 comment - [What is Pushwoosh?](https://www.g2.com/discussions/what-is-pushwoosh) - 1 comment ### 7. [Sendlane](https://www.g2.com/products/sendlane/reviews) Truly unified email, SMS, reviews, and forms. Transparent pricing, effortless migration, round-the-clock support, and an ever-evolving product designed to help merchants drive revenue. Ready to take a test drive? Get your free 60-day trial of Sendlane today, no credit card required! **Average Rating:** 4.6/5.0 **Total Reviews:** 78 **How Do G2 Users Rate Sendlane?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10) - **Reporting:** 7.6/10 (Category avg: 8.4/10) - **API Integration:** 8.0/10 (Category avg: 8.5/10) - **Automation:** 8.6/10 (Category avg: 8.8/10) **Who Is the Company Behind Sendlane?** - **Seller:** [Sendlane](https://www.g2.com/sellers/sendlane) - **Year Founded:** 2013 - **HQ Location:** San Diego, CA - **LinkedIn® Page:** https://www.linkedin.com/company/6587421/ (24 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Marketing and Advertising, Health, Wellness and Fitness - **Company Size:** 77% Small-Business, 21% Mid-Market #### What Are Sendlane's Pros and Cons? **Pros:** - Automation (6 reviews) - Customer Support (6 reviews) - Automation Efficiency (4 reviews) - Automation Features (4 reviews) - Ease of Use (4 reviews) **Cons:** - Expensive (3 reviews) - Poor Reporting (3 reviews) - Campaign Issues (2 reviews) - Feature Improvements (2 reviews) - Inefficient (2 reviews) ### What Do G2 Reviewers Say About Sendlane? *AI-generated summary from verified user reviews* **Pros:** - Users value Sendlane's **automation and personalization capabilities** , enhancing engagement and simplifying marketing efforts effectively. - Users commend Sendlane for its **exceptional customer support** , highlighting their responsiveness and assistance around the clock. - Users value Sendlane for its **automation efficiency** , enhancing engagement and maximizing conversions with targeted messaging. - Users value Sendlane's **automated campaigns and personalization** features, enhancing engagement and streamlining marketing efforts effectively. - Users praise Sendlane for its **ease of use** , thanks to intuitive features like drag-and-drop and a user-friendly dashboard. **Cons:** - Users find Sendlane to be **expensive** , which may limit accessibility for startups and small businesses. - Users are frustrated with the **poor reporting** capabilities of Sendlane, limiting their ability to gain valuable insights. - Users face **campaign issues** like limited SMS support, cluttered UI, basic reporting, and delayed pre-scheduled campaigns. - Users feel that **feature improvements** are necessary, especially regarding automation complexity and reporting enhancements. - Users find the **inefficient user interface** difficult to navigate, particularly as campaigns expand and become more cluttered. #### What Are Recent G2 Reviews of Sendlane? **"[Streamlined Email + SMS Marketing with Intuitive Automation and Real-Time Segmentation](https://www.g2.com/survey_responses/sendlane-review-12694427)"** **Rating:** 4.0/5.0 stars *— Verified User in Oil & Energy* [Read full review](https://www.g2.com/survey_responses/sendlane-review-12694427) --- **"[Streamlined Client Outreach with Strong Segmentation, Needs Better Integrations](https://www.g2.com/survey_responses/sendlane-review-12963751)"** **Rating:** 4.5/5.0 stars *— Camposano S.* [Read full review](https://www.g2.com/survey_responses/sendlane-review-12963751) --- #### What Are G2 Users Discussing About Sendlane? - [What is Ontraport com?](https://www.g2.com/discussions/what-is-ontraport-com) - [How much is GetResponse?](https://www.g2.com/discussions/how-much-is-getresponse) - [What is marketing automation software?](https://www.g2.com/discussions/what-is-marketing-automation-software) - [Why is Sendlane so expensive?](https://www.g2.com/discussions/why-is-sendlane-so-expensive) ### 8. [BulkSMS.com](https://www.g2.com/products/bulksms-com/reviews) BulkSMS.com provides application-to-person (A2P) messaging services to large and small businesses, public benefit organisations and individuals. Using our platform, our clients are able to quickly deploy short and important SMS text messages. Our SMS platform allows for SMS API integration, SMS voting, SMS information services, SMS campaigns and more. **Average Rating:** 4.6/5.0 **Total Reviews:** 256 **How Do G2 Users Rate BulkSMS.com?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) - **Reporting:** 8.4/10 (Category avg: 8.4/10) - **API Integration:** 8.7/10 (Category avg: 8.5/10) - **Automation:** 8.7/10 (Category avg: 8.8/10) **Who Is the Company Behind BulkSMS.com?** - **Seller:** [BulkSMS.com](https://www.g2.com/sellers/bulksms-com) - **Company Website:** https://www.bulksms.com - **Year Founded:** 2000 - **HQ Location:** Century City, Western Cape - **Twitter:** @BulkSMS (7,137 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/bulksms.com/ (41 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Director, CEO - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 74% Small-Business, 22% Mid-Market #### What Are BulkSMS.com's Pros and Cons? **Pros:** - Reliability (3 reviews) - Ease of Use (2 reviews) - API Quality (1 reviews) - Campaign Management (1 reviews) - Connectivity (1 reviews) **Cons:** - Not Intuitive (2 reviews) - Not User-Friendly (2 reviews) - Design Quality (1 reviews) - Integration Issues (1 reviews) - Limited Features (1 reviews) ### What Do G2 Reviewers Say About BulkSMS.com? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **reliability** of BulkSMS.com, appreciating its quick message delivery and straightforward functionality. - Users appreciate the **ease of use** of BulkSMS.com, finding it straightforward for sending messages quickly. - Users praise the **reliable API access** of BulkSMS.com, ensuring quick message delivery and excellent uptime. - Users appreciate the **excellent marketing campaign tool** for its direct outreach and effective user response. - Users value the **wide connectivity** of BulkSMS.com, enjoying easy access in numerous countries. **Cons:** - Users find the interface **not intuitive** , indicating that the user experience could be significantly improved. - Users find the interface **not user-friendly** , noting that simplicity could be significantly improved for better ease of use. - Users find the **outdated user interface** of BulkSMS.com lacks modernity, though it remains functional and simple. - Users find **integration issues** with BulkSMS.com, feeling it's easy to use but outdated in features. - Users find BulkSMS.com **lacking advanced features** , making it feel outdated despite its ease of use. #### What Are Recent G2 Reviews of BulkSMS.com? **"[BulkSMS - Fair messaging solution for business needs](https://www.g2.com/survey_responses/bulksms-com-review-11680512)"** **Rating:** 4.0/5.0 stars *— Meet G.* [Read full review](https://www.g2.com/survey_responses/bulksms-com-review-11680512) --- **"[Simple, Reliable Platform That Makes Bulk Messaging Effortless](https://www.g2.com/survey_responses/bulksms-com-review-12244784)"** **Rating:** 5.0/5.0 stars *— Ntokozo N.* [Read full review](https://www.g2.com/survey_responses/bulksms-com-review-12244784) --- #### What Are G2 Users Discussing About BulkSMS.com? - [What is BulkSMS.com used for?](https://www.g2.com/discussions/what-is-bulksms-com-used-for) ### 9. [EnableX Programmable Cloud](https://www.g2.com/products/enablex-programmable-cloud/reviews) EnableX Programmable Cloud, a leader in omnichannel communications, enables brands to create meaningful customer engagement at scale—without the complexity of telecom infrastructure. Our carrier-grade platform seamlessly integrates voice, video, and text messaging into web, desktop, and mobile applications through developer-friendly APIs and SDKs, ensuring effortless connectivity across channels and platforms, including SMS, WhatsApp, RCS, Instagram, and Facebook Messenger. Beyond traditional communications, EnableX enhances customer interactions with AI-powered solutions like FaceAI which offers real-time facial and emotion recognition, and Text-to-Speech (TTS) for natural, emotion-aware customer interactions. These advanced capabilities drive intelligent automation, personalised engagement, and richer conversational experiences. Trusted by telecom operators, enterprises, service providers, and system integrators worldwide, EnableX offers transparent pricing, flexible deployment options (public, private, or on-premise), and white-label solutions that provide businesses with full control over their communication infrastructure. With EnableX, businesses can focus on what matters most: delivering seamless, intelligent, and engaging customer interactions with ease and efficiency. **Average Rating:** 4.6/5.0 **Total Reviews:** 169 **How Do G2 Users Rate EnableX Programmable Cloud?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) **Who Is the Company Behind EnableX Programmable Cloud?** - **Seller:** [VCLOUDX](https://www.g2.com/sellers/vcloudx) - **Year Founded:** 2017 - **HQ Location:** Singapore - **Twitter:** @EnablexIo (108 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/18241218/ (43 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 52% Small-Business, 31% Mid-Market #### What Are EnableX Programmable Cloud's Pros and Cons? **Pros:** - Ease of Use (31 reviews) - Easy Integration (14 reviews) - Easy Integrations (13 reviews) - Video Quality (13 reviews) - Easy Setup (12 reviews) **Cons:** - Poor Documentation (9 reviews) - Limited Features (8 reviews) - Limited Customization (6 reviews) - Audio Issues (4 reviews) - Missing Features (4 reviews) ### What Do G2 Reviewers Say About EnableX Programmable Cloud? *AI-generated summary from verified user reviews* **Pros:** - Users find EnableX Programmable Cloud to have **ease of use** , allowing quick development and deployment of applications. - Users appreciate the **easy integration** of EnableX Programmable Cloud, streamlining their video and SMS services seamlessly. - Users appreciate the **easy integrations** of EnableX, finding the API and SDKs straightforward and efficient to use. - Users praise the **high video quality** of EnableX Programmable Cloud, enhancing their communication experience significantly. - Users praise the **easy setup** of EnableX, allowing rapid integration and swift deployment of video applications. **Cons:** - Users emphasize the need for **improved documentation** , suggesting better structure and clarity for easier implementation. - Users note the **limited features** of EnableX, particularly the lack of integration with popular platforms and chat options. - Users note the **limited customization** options in EnableX Programmable Cloud, hindering the integration of specific features they need. - Users experience occasional **audio issues** during low network conditions, affecting the overall quality of the tool. - Users find the **missing features** like chat and background effects limit EnableX's usability and branding potential. #### What Are Recent G2 Reviews of EnableX Programmable Cloud? **"[EnableX Voice API features](https://www.g2.com/survey_responses/enablex-programmable-cloud-review-10316535)"** **Rating:** 5.0/5.0 stars *— Nishant C.* [Read full review](https://www.g2.com/survey_responses/enablex-programmable-cloud-review-10316535) --- **"[This is a very best Video call app for corporates meetings and webinar](https://www.g2.com/survey_responses/enablex-programmable-cloud-review-9978410)"** **Rating:** 4.5/5.0 stars *— Ashish S.* [Read full review](https://www.g2.com/survey_responses/enablex-programmable-cloud-review-9978410) --- #### What Are G2 Users Discussing About EnableX Programmable Cloud? - [What advice would you give to others considering EnableX for video conferencing and communication solutions?](https://www.g2.com/discussions/what-advice-would-you-give-to-others-considering-enablex-for-video-conferencing-and-communication-solutions) - [What is EnableX Communication APIs used for?](https://www.g2.com/discussions/what-is-enablex-communication-apis-used-for) - [What is EnableX Video Meeting used for?](https://www.g2.com/discussions/what-is-enablex-video-meeting-used-for) ### 10. [TXT180](https://www.g2.com/products/txt180/reviews) TXT180 is a text message marketing software that can be used to send sms messages to customers or other opt-in contact lists. This web-based software is easy to use from any computer, phone, tablet, etc. Customers use the TXT180 text blast software to keep their contacts updated with the latest information and special offers. TXT180 provides two-way text messaging so businesses can receive valuable feedback and build relationships with their clients. Our free trial offer allows everyone to try it at no cost and no credit card req'd. We offer affordable text message marketing software for the best prices and top level US based support. There are many benefits of using text messaging to communicate with your customers, clients, or members. Text messages have a 98% open rate and texting your customers allows you to reach them wherever they are, even on the go. Utilize text messaging to send specials, new products, appointment reminders, alerts, and more. Our users are typically small to medium size businesses and organizations looking to connect with their loyal followers as well as new customers or contacts. Popular customer types: - Retail outlets (online and brick & mortar) - Restaurants, Bars, Clubs - Church and youth groups - Real estate and insurance agents - Professional services such as accountants Types of messages sent to end-users: - Special offers, sales, marketing promos - Reminders for meetings, appointments, doctor visits. - Activity notices, daily devotionals, prayer requests. - Internal communications for corporations and organizations. - Two-way text messaging as well as keyword optin messaging. **Average Rating:** 4.7/5.0 **Total Reviews:** 63 **How Do G2 Users Rate TXT180?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **Reporting:** 8.6/10 (Category avg: 8.4/10) - **Automation:** 8.6/10 (Category avg: 8.8/10) **Who Is the Company Behind TXT180?** - **Seller:** [TXT180](https://www.g2.com/sellers/txt180) - **Year Founded:** 2010 - **HQ Location:** St. George, UT - **Twitter:** @TXT180 (311 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2462430/ (2 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, President - **Top Industries:** Retail, Non-Profit Organization Management - **Company Size:** 71% Small-Business, 28% Mid-Market #### What Are Recent G2 Reviews of TXT180? **"[Easy to use, affordable service to stay connected with your network.](https://www.g2.com/survey_responses/txt180-review-1769936)"** **Rating:** 4.5/5.0 stars *— Verified User in Non-Profit Organization Management* [Read full review](https://www.g2.com/survey_responses/txt180-review-1769936) --- **"[Texting for Business? Great support and Affordable !](https://www.g2.com/survey_responses/txt180-review-1792145)"** **Rating:** 5.0/5.0 stars *— Verified User in Legal Services* [Read full review](https://www.g2.com/survey_responses/txt180-review-1792145) --- #### What Are G2 Users Discussing About TXT180? - [What is TXT180 used for?](https://www.g2.com/discussions/what-is-txt180-used-for) ### 11. [Prokeep](https://www.g2.com/products/prokeep/reviews) Founded in 2016, Prokeep is distribution's leading customer experience management software for wholesale distributors. Prokeep grows relationships and business by turning communication into commerce; increasing sales through centralized communication, improving customer experience through better insights and engagement opportunities, and adding productivity through systems automation. Prokeep is used by over 8,000 distributors across North America, enabling over 11+ million conversations and $6+ billion in revenue. Grow your distribution business. Build stronger customer relationships. Increase workforce productivity. All with Prokeep's Customer Experience Management Software built specifically for distributors to thrive in modern markets. Prokeep: - is used by distributors in 50 states, 10 provinces, and 2 territories. - 11+ million conversations go through Prokeep - 82% of conversations in Prokeep lead to sales or relate to revenue - saves 9 hours per employee each month - saves $3,000 in contractor discrepancies per user per month With Prokeep you will centralize communications to make ordering more efficient, connect your 3rd party systems to create operations automation, and use customer insights to deliver more engagement and make more money. Interested in learning more? Book a demo today! SUBSCRIBE TO THE PROKEEP POST: https://blog.prokeep.com/ BOOK A DEMO: https://www.prokeep.com/demo SOCIALS: Linkedin - https://www.linkedin.com/company/2234... Twitter - https://twitter.com/prokeephq Facebook - https://www.facebook.com/prokeephq **Average Rating:** 4.6/5.0 **Total Reviews:** 30 **How Do G2 Users Rate Prokeep?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **Reporting:** 7.9/10 (Category avg: 8.4/10) - **API Integration:** 6.3/10 (Category avg: 8.5/10) - **Automation:** 7.9/10 (Category avg: 8.8/10) **Who Is the Company Behind Prokeep?** - **Seller:** [Prokeep](https://www.g2.com/sellers/prokeep) - **Year Founded:** 2016 - **HQ Location:** New Orleans, US - **Twitter:** @prokeephq (30 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/prokeep/ (87 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Wholesale - **Company Size:** 67% Small-Business, 30% Mid-Market #### What Are Prokeep's Pros and Cons? **Pros:** - Communication (11 reviews) - Ease of Use (11 reviews) - Messaging (11 reviews) - Easy Communication (10 reviews) - Helpful (9 reviews) **Cons:** - Chat Functionality (7 reviews) - Limited Texting Features (6 reviews) - Missing Features (3 reviews) - Sending Issues (3 reviews) - SMS Issues (3 reviews) ### What Do G2 Reviewers Say About Prokeep? *AI-generated summary from verified user reviews* **Pros:** - Users value the **effective communication** capabilities of Prokeep, enhancing interactions with the sales team and clients. - Users love the **ease of use** of Prokeep, making it a convenient and efficient tool for business communication. - Users value the **effortless messaging** of Prokeep, enhancing communication and streamlining interactions with clients. - Users value the **easy communication** through text, enhancing prompt responses and improving customer interactions. - Users value the **quick access to help** , enabling efficient problem-solving and seamless communication with their sales team. **Cons:** - Users experience **frequent interruptions** in chat functionality, affecting customer communication and workflow efficiency. - Users struggle with **limited texting features** , desiring options for mass texting and easier message sending. - Users find the **missing features** of Prokeep frustrating, specifically for mass texting and responsiveness issues. - Users face **sending issues** with Prokeep, finding the process cumbersome and inefficient for mass communication. - Users find **mass texting inconvenient** due to cumbersome opt-in requirements and slow message broadcasting processes. #### What Are Recent G2 Reviews of Prokeep? **"[Useful tool for office team to communicate via text.](https://www.g2.com/survey_responses/prokeep-review-8492134)"** **Rating:** 5.0/5.0 stars *— Zachary S.* [Read full review](https://www.g2.com/survey_responses/prokeep-review-8492134) --- **"[Great communication tool](https://www.g2.com/survey_responses/prokeep-review-10372038)"** **Rating:** 4.0/5.0 stars *— Kayla W.* [Read full review](https://www.g2.com/survey_responses/prokeep-review-10372038) --- #### What Are G2 Users Discussing About Prokeep? - [What is Prokeep used for?](https://www.g2.com/discussions/what-is-prokeep-used-for) ### 12. [Webex Interact](https://www.g2.com/products/webex-interact/reviews) Webex Interact is an online messaging platform, designed to help small businesses connect & engage with customers in a meaningful way. The platform is a one-stop shop for all your business messaging needs. We empower you to connect with customers on their preferred channels, automate workflows, and deliver exceptional customer experiences – all through a user-friendly platform. **Average Rating:** 4.6/5.0 **Total Reviews:** 26 **How Do G2 Users Rate Webex Interact?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.1/10) - **Reporting:** 9.3/10 (Category avg: 8.4/10) - **API Integration:** 9.4/10 (Category avg: 8.5/10) - **Automation:** 8.9/10 (Category avg: 8.8/10) **Who Is the Company Behind Webex Interact?** - **Seller:** [Cisco](https://www.g2.com/sellers/cisco) - **Year Founded:** 1984 - **HQ Location:** San Jose, CA - **Twitter:** @Cisco (720,366 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/cisco/ (95,545 employees on LinkedIn®) - **Ownership:** NASDAQ:CSCO **Who Uses This Product?** - **Top Industries:** Logistics and Supply Chain - **Company Size:** 65% Small-Business, 31% Mid-Market #### What Are Webex Interact's Pros and Cons? **Pros:** - Collaboration (2 reviews) - Ease of Use (2 reviews) - Easy Creation (2 reviews) - Easy Communication (1 reviews) - Easy Integration (1 reviews) **Cons:** - Complexity Issues (1 reviews) - Expensive (1 reviews) - Learning Curve (1 reviews) - Limited Features (1 reviews) - Slow Performance (1 reviews) ### What Do G2 Reviewers Say About Webex Interact? *AI-generated summary from verified user reviews* **Pros:** - Users value the **interactive whiteboard access** in Webex Interact, enhancing collaboration and meeting clarity. - Users value the **ease of use** in Webex Interact, facilitating smooth communication and collaboration for business needs. - Users find **easy creation** of messages in Webex Interact essential for personalized customer support and efficient communication. - Users value the **easy communication** of Webex Interact, enhancing customer support through personalized messaging. - Users appreciate the **easy integration** of Webex Interact with other tools, enhancing overall meeting management and interactivity. **Cons:** - Users find the **complexity of the interface** challenging, particularly for those new to the platform. - Users find Webex Interact to be **more expensive than Zoom** , with limitations on meeting participants affecting usability. - Users experience a **challenging learning curve** with Webex Interact, finding it difficult to navigate at times. - Users find Webex Interact **limited in features** due to its high cost and restrictions on meeting participants. - Users experience **slow performance** on older systems, particularly during lengthy video calls, impacting overall usability. #### What Are Recent G2 Reviews of Webex Interact? **"[I’d recommend because](https://www.g2.com/survey_responses/webex-interact-review-10337989)"** **Rating:** 5.0/5.0 stars *— Verified User in Broadcast Media* [Read full review](https://www.g2.com/survey_responses/webex-interact-review-10337989) --- **"[A Reliable, Feature-Rich Tool for Professional Virtual Collaboration](https://www.g2.com/survey_responses/webex-interact-review-11199836)"** **Rating:** 5.0/5.0 stars *— Yashraj J.* [Read full review](https://www.g2.com/survey_responses/webex-interact-review-11199836) --- #### What Are G2 Users Discussing About Webex Interact? - [What is Textlocal API?](https://www.g2.com/discussions/what-is-textlocal-api) - [How do you use Textlocal?](https://www.g2.com/discussions/how-do-you-use-textlocal) - [What is Textlocal?](https://www.g2.com/discussions/what-is-textlocal) - [Is Textlocal legit?](https://www.g2.com/discussions/is-textlocal-legit) ### 13. [ezTalks](https://www.g2.com/products/eztalks/reviews) ezTalks is specialized in providing reliable web conferencing and video conferencing solutions. It offers cloud and on-premise software with powerful features such as HD video/ audio Chat, IM, screen sharing, record and whiteboard, etc. It also offers high-quality video conferencing devices which are integrated with software and deliver the simple and ultimate meeting experience. ezTalks aims to make your meetings easier and more collaborative. **Average Rating:** 4.4/5.0 **Total Reviews:** 189 **How Do G2 Users Rate ezTalks?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.1/10) **Who Is the Company Behind ezTalks?** - **Seller:** [EZTalks Technology Company Limited](https://www.g2.com/sellers/eztalks-technology-company-limited) - **Year Founded:** 2014 - **HQ Location:** Hong Kong - **Twitter:** @EZTalksoftware (2,300 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/5402320/ (39 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 54% Small-Business, 33% Mid-Market #### What Are ezTalks's Pros and Cons? **Pros:** - Ease of Use (33 reviews) - Features (15 reviews) - Communication (13 reviews) - Intuitive (12 reviews) - Screen Sharing (12 reviews) **Cons:** - Connectivity Issues (8 reviews) - Slow Loading (6 reviews) - Audio Issues (5 reviews) - Internet Dependency (5 reviews) - Limited Features (5 reviews) ### What Do G2 Reviewers Say About ezTalks? *AI-generated summary from verified user reviews* **Pros:** - Users enjoy the **ease of use** of ezTalks, facilitating seamless communication and collaboration across devices effortlessly. - Users love the **ease of accessibility and collaboration features** of ezTalks, enhancing communication across devices. - Users value the **high-quality communication** of ezTalks, enhancing their virtual meetings with clear audio and video. - Users love the **intuitive design** of ezTalks, making communication simple and user-friendly with excellent support. - Users love the **screen sharing feature** of ezTalks, finding it simple, secure, and essential for collaboration. **Cons:** - Users often face **connectivity issues** with ezTalks, especially during large events, impacting overall communication quality. - Users experience **slow loading times** with ezTalks, which negatively impacts their virtual meetings and overall efficiency. - Users report **occasional audio issues** with ezTalks, disrupting communication during critical meetings and affecting overall experience. - Users face **internet dependency issues** with ezTalks, leading to lagging during low-speed connections. - Users note the **limited features** of ezTalks, particularly missing video calls and ineffective data management options. #### What Are Recent G2 Reviews of ezTalks? **"[Like the name its so easy to connect](https://www.g2.com/survey_responses/eztalks-review-11752061)"** **Rating:** 4.0/5.0 stars *— Jibin S.* [Read full review](https://www.g2.com/survey_responses/eztalks-review-11752061) --- **"[The easiest way to connect globally](https://www.g2.com/survey_responses/eztalks-review-11539073)"** **Rating:** 5.0/5.0 stars *— Alejandra G.* [Read full review](https://www.g2.com/survey_responses/eztalks-review-11539073) --- #### What Are G2 Users Discussing About ezTalks? - [Does ezTalks work in Dubai?](https://www.g2.com/discussions/does-eztalks-work-in-dubai) - 1 comment - [How do I use ezTalks?](https://www.g2.com/discussions/how-do-i-use-eztalks) - 1 comment - [Is ezTalks safe?](https://www.g2.com/discussions/is-eztalks-safe) - 2 comments - [Is ezTalks free?](https://www.g2.com/discussions/is-eztalks-free) - 1 comment ### 14. [Clientbook](https://www.g2.com/products/clientbook/reviews) Clientbook is the digital sales assistant for jewelers and other luxury retailers to make more money. We make your team clienteling rockstars by organizing customer data, automating follow-ups, and leveraging AI to create personalized and timely communications to bring customers back into your store. Nearly a thousand jewelers around the country are achieving more repeat business, building deeper customer relationships, and generating more income by using Clientbook. They love having a virtual sales assistant working nonstop helping sales associates to level up and create more opportunities for a sale. **Average Rating:** 4.5/5.0 **Total Reviews:** 44 **How Do G2 Users Rate Clientbook?** - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.1/10) - **Reporting:** 8.3/10 (Category avg: 8.4/10) - **API Integration:** 7.7/10 (Category avg: 8.5/10) - **Automation:** 8.7/10 (Category avg: 8.8/10) **Who Is the Company Behind Clientbook?** - **Seller:** [Clientbook](https://www.g2.com/sellers/clientbook) - **Year Founded:** 2017 - **HQ Location:** Lehi, UT - **LinkedIn® Page:** https://www.linkedin.com/company/clientbook-retail/ (22 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Luxury Goods & Jewelry, Retail - **Company Size:** 91% Small-Business, 7% Mid-Market #### What Are Clientbook's Pros and Cons? **Pros:** - Easy Communication (7 reviews) - Customer Engagement (5 reviews) - Customer Support (5 reviews) - Daily Use (4 reviews) - Ease of Use (4 reviews) **Cons:** - Software Bugs (3 reviews) - Data Management Issues (2 reviews) - Poor Categorization (2 reviews) - SMS Limitations (2 reviews) - System Limitations (2 reviews) ### What Do G2 Reviewers Say About Clientbook? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **easy communication** with clients via Clientbook, enhancing follow-ups and increasing deposit conversion rates. - Users value the **customer engagement capabilities** of ClientBook, enhancing communication and fostering strong retail relationships. - Users commend the **helpful customer support** of Clientbook, ensuring all questions are answered effectively and promptly. - Users find Clientbook to be extremely **convenient for daily use** , streamlining customer interactions and boosting sales efficiency. - Users appreciate the **ease of use** in Clientbook, facilitating quick client responses and effective communication. **Cons:** - Users experience **frequent glitches** in Clientbook, though support teams are responsive and helpful in resolving issues. - Users face **data management issues** with Clientbook, including difficulties removing client activities and limited language support. - Users find **poor categorization** in Clientbook's inbox leads to disorganization and missed communications, though improvements are noted. - Users express frustration with **SMS limitations** , particularly regarding links ending up in spam and inflexible tagging options. - Users are frustrated by **system limitations** , including inability to find new clients and difficulties in managing activities. #### What Are Recent G2 Reviews of Clientbook? **"[I'm Making More Money with Clientbook](https://www.g2.com/survey_responses/clientbook-review-10444143)"** **Rating:** 5.0/5.0 stars *— jenna h.* [Read full review](https://www.g2.com/survey_responses/clientbook-review-10444143) --- **"[Fast, Easy Customer Communication with Reliable Edge Integration](https://www.g2.com/survey_responses/clientbook-review-12703472)"** **Rating:** 4.5/5.0 stars *— Kaitlyn A.* [Read full review](https://www.g2.com/survey_responses/clientbook-review-12703472) --- #### What Are G2 Users Discussing About Clientbook? - [What is Clientbook Retail used for?](https://www.g2.com/discussions/what-is-clientbook-retail-used-for) ### 15. [SuprSend](https://www.g2.com/products/suprsend/reviews) SuprSend is a notification infrastructure built for modern product teams who need reliable, scalable, and developer-friendly notifications without building everything from scratch. WHY TEAMS CHOOSE SUPRSEND: Stop Rebuilding Notifications Most teams waste 3-6 months building notification systems that break at scale. SuprSend gives you enterprise-grade infrastructure out of the box so you can ship notifications in days, not months. One API, Every Channel Send to email, SMS, WhatsApp, Slack, MS Teams, mobile push, web push, and in-app—all with a single API call. No more juggling multiple vendor SDKs or maintaining separate integrations. Built for Developers, Loved by Product Teams Developers get clean APIs and SDKs (Node, Python, Java, Go, PHP). Product teams get a no-code workflow builder to create, test, and launch notifications without engineering bottlenecks. Workflows That Actually Work Build smart notification workflows with batching, digests, delays, conditional logic, timezone support, and cross-channel routing. Send the right message, on the right channel, at the right time. WHAT YOU GET: - Unified Notification API - One API for all channels - Template Management - Version-controlled templates with live preview - Workflow Builder - Drag-and-drop workflows with conditions and delays - In-App Inbox & Feed - Drop-in React components for web and mobile - User Preferences - Out-of-the-box preference management - Multi-Tenancy - Per-tenant customization for B2B2C products - Vendor Management - Automatic failover between email/SMS providers - Smart Routing - Intelligent channel selection based on user behavior - Real-time Analytics - Logs, delivery rates, and failure alerts - Data Warehouse Integration - Run campaigns on top of your data BUILT FOR: - SaaS products needing transactional emails (password resets, invoices, alerts) - B2B2C platforms requiring per-tenant notification customization - Growth teams running engagement campaigns across multiple channels - Engineering teams who don't want to build notification infrastructure TRUSTED BY: Startups to scaling companies across SaaS, E-commerce, FinTech, HealthTech, and EdTech rely on SuprSend to handle millions of notifications daily. Try SuprSend for free: https://www.suprsend.com/ **Average Rating:** 4.8/5.0 **Total Reviews:** 126 **How Do G2 Users Rate SuprSend?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10) - **Reporting:** 10.0/10 (Category avg: 8.4/10) - **API Integration:** 10.0/10 (Category avg: 8.5/10) - **Automation:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind SuprSend?** - **Seller:** [SuprSend](https://www.g2.com/sellers/suprsend) - **Company Website:** https://www.suprsend.com - **Year Founded:** 2022 - **HQ Location:** San Francisco, CA - **Twitter:** @SuprSend (102 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/suprsend/ (22 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 72% Small-Business, 22% Mid-Market #### What Are SuprSend's Pros and Cons? **Pros:** - Notifications (60 reviews) - Ease of Use (57 reviews) - Notification Features (57 reviews) - Integrations (42 reviews) - Easy Setup (41 reviews) **Cons:** - Missing Features (26 reviews) - Limited Features (8 reviews) - Limited Templates (5 reviews) - Difficult Setup (4 reviews) - Learning Curve (4 reviews) ### What Do G2 Reviewers Say About SuprSend? *AI-generated summary from verified user reviews* **Pros:** - Users value the **intuitive workflow builder** of SuprSend, allowing easy management of notification flows without coding. - Users appreciate the **ease of use** of SuprSend, enabling streamlined notification management without any coding hassle. - Users appreciate the **visual workflow builder** in SuprSend for managing complex notification flows effortlessly. - Users value the **easy integration capabilities** of SuprSend, enabling quick setup and seamless notification management. - Users enjoy the **easy setup** of SuprSend, allowing effortless management of personalized notification flows without coding. **Cons:** - Users feel that the **missing features** in SuprSend limit its full potential, despite its useful basic offerings. - Users desire **more features** on SuprSend, finding current marketing notifications less powerful compared to other platforms. - Users find the **limited templates** in SuprSend cumbersome, wishing for more options and easier management features. - Users find the **difficult setup** of SuprSend time-consuming and confusing, affecting initial implementation efforts. - Users experience a **steep learning curve** with SuprSend, often finding setup and configuration initially confusing. #### What Are Recent G2 Reviews of SuprSend? **"[Streamlining Multi-Channel Notifications with Ease](https://www.g2.com/survey_responses/suprsend-review-12762968)"** **Rating:** 5.0/5.0 stars *— Rutvik V.* [Read full review](https://www.g2.com/survey_responses/suprsend-review-12762968) --- **"[SuprSend Makes Multi-Channel Notifications Clean, Scalable, and Developer-Friendly](https://www.g2.com/survey_responses/suprsend-review-12770173)"** **Rating:** 4.0/5.0 stars *— Sakshi T.* [Read full review](https://www.g2.com/survey_responses/suprsend-review-12770173) --- ### 16. [Xtremepush](https://www.g2.com/products/xtremepush/reviews) Xtremepush is the leading CRM & Loyalty Marketing solution powered by InfinityAI. We enable iGaming companies to leverage real-time data, gamification and omnichannel engagement to turn visitors into loyal players. All with one unified solution. Headquartered in Dublin, and with offices in London, São Paulo and New York, the company helps operators all around the world understand their customers and improve player experiences. Prominent partners include Livescore, Oddschecker, FanDuel, Golden Nugget, Groupe Dynamite, Betsson, Betsul, The Pools, Kaizen, and William Hill. **Average Rating:** 4.4/5.0 **Total Reviews:** 260 **How Do G2 Users Rate Xtremepush?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10) - **Reporting:** 7.5/10 (Category avg: 8.4/10) - **API Integration:** 8.2/10 (Category avg: 8.5/10) - **Automation:** 8.3/10 (Category avg: 8.8/10) **Who Is the Company Behind Xtremepush?** - **Seller:** [Xtremepush](https://www.g2.com/sellers/xtremepush) - **Company Website:** https://xtremepush.com/ - **Year Founded:** 2012 - **HQ Location:** Dublin - **Twitter:** @XtremePush (11,098 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3334885/ (139 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Marketing Manager, CRM Manager - **Top Industries:** Gambling & Casinos, Marketing and Advertising - **Company Size:** 45% Mid-Market, 37% Small-Business #### What Are Xtremepush's Pros and Cons? **Pros:** - Ease of Use (48 reviews) - Helpful (28 reviews) - Customer Support (23 reviews) - User-Friendly (22 reviews) - Analytics (21 reviews) **Cons:** - User Interface (19 reviews) - Learning Curve (18 reviews) - Missing Features (16 reviews) - Limited Features (15 reviews) - Difficult Learning (14 reviews) ### What Do G2 Reviewers Say About Xtremepush? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of use** in Xtremepush's platform and campaign builder enhances their experience significantly. - Users value the **helpfulness** of Xtremepush in simplifying campaign management and audience targeting effectively. - Users praise the **responsive and knowledgeable customer support** from Xtremepush, always ready to help with any issues. - Users enjoy the **user-friendly design** of Xtremepush, finding it simple and straightforward to navigate and utilize. - Users appreciate the **real-time analytics** of Xtremepush, enabling efficient campaign optimization and user segmentation. **Cons:** - Users find the **UI/UX unintuitive** and challenging, requiring training for effective navigation and usage. - Users find the **learning curve challenging** , noting that advanced features and integrations require significant time and training. - Users find several **missing features** in Xtremepush, such as lack of Polish language support and a “my pushes” category. - Users are frustrated by the **limited features** of Xtremepush, particularly in analytics and content management. - Users find the **difficult learning curve** challenging, especially for advanced features and navigation on Xtremepush. #### What Are Recent G2 Reviews of Xtremepush? **"[Intuitive, Powerful Segmentation with Real-Time Data That Optimizes Campaigns Fast](https://www.g2.com/survey_responses/xtremepush-review-12369332)"** **Rating:** 5.0/5.0 stars *— Raúl A.* [Read full review](https://www.g2.com/survey_responses/xtremepush-review-12369332) --- **"[Easy Setup and Various Options, with Potential for Improvement in UI](https://www.g2.com/survey_responses/xtremepush-review-12369277)"** **Rating:** 5.0/5.0 stars *— Verified User in Gambling & Casinos* [Read full review](https://www.g2.com/survey_responses/xtremepush-review-12369277) --- #### What Are G2 Users Discussing About Xtremepush? - [What is Xtremepush used for?](https://www.g2.com/discussions/what-is-xtremepush-used-for) ### 17. [Mobiniti](https://www.g2.com/products/mobiniti/reviews) Mobiniti is a high-quality, feature-rich, text message marketing service that helps businesses increase revenue through customer engagement. We provide a simple-to-use, scalable solution that assists businesses in harnessing the power of text message marketing to connect with their customers. Mobiniti offers a suite of features including coupons, contests, loyalty programs, list management tools, integrations, and more to support your customer engagement and drive growth. Reach your customers today – with Mobiniti. Highlight Features: coupons/wallets, opt-in pages, contests, rewards, automation, & 40+ other exclusive features! Integrations: Zapier (3,000+ popular apps), Shopify, Mailchimp, Constant Contact, Tracking Pixels, Facebook, Twitter, & more! Schedule a Demo today: https://calendly.com/mobinitidemo **Average Rating:** 4.6/5.0 **Total Reviews:** 72 **How Do G2 Users Rate Mobiniti?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10) - **Reporting:** 8.1/10 (Category avg: 8.4/10) - **API Integration:** 9.4/10 (Category avg: 8.5/10) - **Automation:** 8.6/10 (Category avg: 8.8/10) **Who Is the Company Behind Mobiniti?** - **Seller:** [Mobiniti](https://www.g2.com/sellers/mobiniti) - **Year Founded:** 2014 - **HQ Location:** Wilkes-Barre, PA - **Twitter:** @mobiniti (228 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/5127088/ (13 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner - **Top Industries:** Marketing and Advertising, Restaurants - **Company Size:** 72% Small-Business, 27% Mid-Market #### What Are Recent G2 Reviews of Mobiniti? **"[Mobiniti has the best customer service of any company that I have utilized in the past decade!](https://www.g2.com/survey_responses/mobiniti-review-7912041)"** **Rating:** 5.0/5.0 stars *— Jeremy C.* [Read full review](https://www.g2.com/survey_responses/mobiniti-review-7912041) --- **"[Customer service is the best I’ve ever experienced with any company!](https://www.g2.com/survey_responses/mobiniti-review-7794505)"** **Rating:** 5.0/5.0 stars *— Steven T.* [Read full review](https://www.g2.com/survey_responses/mobiniti-review-7794505) --- #### What Are G2 Users Discussing About Mobiniti? - [What is Mobiniti used for?](https://www.g2.com/discussions/what-is-mobiniti-used-for) ### 18. [SMS-Magic](https://www.g2.com/products/sms-magic/reviews) SMS Magic is a digital messaging solution that offers text and chat conversation tools and CRM integrations to help businesses deliver personalized conversations at engagement touchpoints across the customer lifecycle. The SMS Magic platform is designed to turn every messaging touchpoint between a business and their customers into the best possible outcomes. The company is backed by 15 years of messaging legacy expertise and builds upon its expertise in high-stakes industries, deep tech stack integrations, multichannel capabilities, and ready-to-use configurations. SMS Magic easily helps Sales, Marketing, Operations and Customer Service departments connect more personably, build trust and increase loyalty with customers, clients, candidates or patients to accelerate positive outcomes that occur during one-to-one digital conversations. SMS Magic for Salesforce: SMS Magic is the top-rated and natively built Salesforce messaging application that can help your business increase sales, strengthen customer relationships, and build brand awareness. Features: - Channels supported: SMS, Facebook Messenger, WhatsApp, and MMS - Easy Install and configuration - Interactive & Automated Messaging - Multiple ways to message - Standalone Desk, Embedded Inbox for Sales/Service Console, Record page, Lists & Reports - Automate w/process builder: keywords, reminders, alerts, & routing - Marketing: blasts, drip campaigns, profiling, surveys, scheduling, link tracking - Analytics Dashboards - Standard & Custom Objects - Integration w/Marketing Automation - Global Coverage - Supports long & short codes, toll-free numbers, call forwarding, direct connect-59 countries, bring your own number (landline), bring your own carrier (Twilio, Nexmo, Ring Central, etc) SMS Magic for Zoho: SMS Magic helps you better engage with your audiences using multichannel messaging. Install SMS Magic to communicate with your customers on the channel of their choice while you execute campaigns from the comfort of your Zoho instance. Features: -Two-way SMS and MMS conversations, featuring a simple interface that empowers reps to quickly deliver rapid sales responses and service resolutions with SMS templates. -Automated compliance management, auto-responses, personal profiling, surveys, scheduling and SMS campaigns. -View an entire history of all conversations, across Zoho modules, within each record. Users share a 360˚ history of every record’s messaging conversations, to give each buyer a personal touch. -Track & analyze responses, manage Sender IDs, receive delivery reports and opt-outs. SMS Magic SaaS: Communicate with your customers anywhere, anytime on WhatsApp, SMS, Facebook, and more using SMS-Magic Direct. No CRM needed! **Average Rating:** 4.0/5.0 **Total Reviews:** 115 **How Do G2 Users Rate SMS-Magic?** - **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 9.1/10) - **Reporting:** 6.7/10 (Category avg: 8.4/10) - **API Integration:** 7.3/10 (Category avg: 8.5/10) - **Automation:** 7.9/10 (Category avg: 8.8/10) **Who Is the Company Behind SMS-Magic?** - **Seller:** [SMS Magic](https://www.g2.com/sellers/sms-magic-63a7e80f-dbbd-4fea-90dd-e4679128dcb7) - **Company Website:** https://www.sms-magic.com - **Year Founded:** 2008 - **HQ Location:** Henderson, US - **Twitter:** @screenmagicMM (530 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1110444/ (311 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Financial Services, Legal Services - **Company Size:** 60% Small-Business, 36% Mid-Market #### What Are SMS-Magic's Pros and Cons? **Pros:** - Business Enhancement (6 reviews) - Ease of Use (6 reviews) - CRM Integration (4 reviews) - Customer Support (4 reviews) - Easy Integration (4 reviews) **Cons:** - Difficult Setup (3 reviews) - Expensive (3 reviews) - Learning Curve (3 reviews) - Complex Automation (2 reviews) - Poor Customer Support (2 reviews) ### What Do G2 Reviewers Say About SMS-Magic? *AI-generated summary from verified user reviews* **Pros:** - Users value the **enhanced customer engagement** provided by SMS-Magic, significantly improving their marketing effectiveness and ROI. - Users find SMS-Magic to be **extremely easy and fast to use** , enhancing task efficiency and overall communication. - Users appreciate the **seamless CRM integration** of SMS-Magic, enhancing customer engagement and optimizing marketing campaigns effectively. - Users appreciate the **responsive customer support** of SMS Magic, enhancing overall satisfaction and communication efficiency. - Users value the **seamless integration** with existing systems, enhancing communication and customer engagement effortlessly. **Cons:** - Users find the **difficult setup** of SMS-Magic to be complex and challenging, impacting their overall satisfaction. - Users often find the **pricing to be high** , particularly impacting small teams with limited budgets. - Users find the **learning curve steep** , citing complex setup and limited support as significant challenges. - Users find the **initial setup overly complex** , creating challenges with workflows and integrations in SMS-Magic. - Users frequently report **poor customer support** , with disjointed service that fails to resolve issues effectively. #### What Are Recent G2 Reviews of SMS-Magic? **"[Fast, Easy to Use, but Camera Needs Improvement](https://www.g2.com/survey_responses/sms-magic-review-11992012)"** **Rating:** 5.0/5.0 stars *— Mr Kyle.J J.* [Read full review](https://www.g2.com/survey_responses/sms-magic-review-11992012) --- **"[Seamless CRM SMS Integration with Two-Way Messaging and Smart Automation](https://www.g2.com/survey_responses/sms-magic-review-12228142)"** **Rating:** 5.0/5.0 stars *— Sanket P.* [Read full review](https://www.g2.com/survey_responses/sms-magic-review-12228142) --- #### What Are G2 Users Discussing About SMS-Magic? - [Is SMS Magic free?](https://www.g2.com/discussions/is-sms-magic-free) - [What is the SMS feature?](https://www.g2.com/discussions/what-is-the-sms-feature) - [What is SMS magic?](https://www.g2.com/discussions/what-is-sms-magic) - [What is Text Magic used for?](https://www.g2.com/discussions/what-is-text-magic-used-for) ### 19. [Gleantap](https://www.g2.com/products/gleantap/reviews) Gleantap is an AI-powered customer engagement, CRM, and marketing automation platform built specifically for fitness clubs, wellness studios, and local businesses that want to grow faster, boost retention, and increase lifetime value. With Gleantap, you can automate the entire member journey — from first lead to loyal advocate — through behavior-based workflows, AI messaging, gamified experiences, and personalized loyalty programs. The platform unifies CRM, automation, communication, and loyalty into a single hub that helps your business drive engagement, referrals, and repeat visits — even while you sleep. Key Features - All-in-One CRM – Manage leads, members, and conversations across SMS, email, and chat. - Marketing Automation – Create behavior-driven workflows to nurture leads and retain members. - AI-Driven Messaging – Send personalized, timely communication powered by artificial intelligence. - Gamification & Loyalty – Reward engagement with points, tiers, badges, and rewards that motivate members to come back more often. - Omnichannel Communication – Reach customers through text, email, Facebook, Instagram, WhatsApp, web chat, and Google Business Messages. - Reputation & Referrals – Automatically collect reviews and generate referrals from your happiest customers. - Analytics & Dashboards – Measure performance with deep insights into conversions, retention, and campaign ROI. Why Businesses Choose Gleantap - Purpose-built for fitness, wellness and consumer-focussed businesses - Proven to deliver 2× higher sales conversions and 25% better retention - Helps build loyalty and gamified engagement that keeps members motivated - Trusted by leading brands like Planet Fitness, RockBox Fitness, and F45 - Replaces multiple tools with one unified growth platform **Average Rating:** 4.5/5.0 **Total Reviews:** 19 **How Do G2 Users Rate Gleantap?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10) - **Reporting:** 8.2/10 (Category avg: 8.4/10) - **Automation:** 8.8/10 (Category avg: 8.8/10) **Who Is the Company Behind Gleantap?** - **Seller:** [Gleantap](https://www.g2.com/sellers/gleantap) - **Year Founded:** 2018 - **HQ Location:** Austin, US - **Twitter:** @gleantap (584 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/gleantap/ (14 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Health, Wellness and Fitness - **Company Size:** 63% Small-Business, 32% Mid-Market #### What Are Gleantap's Pros and Cons? **Pros:** - Automation Features (5 reviews) - Automation (4 reviews) - Customer Support (4 reviews) - Ease of Use (4 reviews) - Features (4 reviews) **Cons:** - Learning Curve (4 reviews) - Difficult Setup (3 reviews) - Difficult Learning (2 reviews) - Not Intuitive (2 reviews) - Software Glitches (2 reviews) ### What Do G2 Reviewers Say About Gleantap? *AI-generated summary from verified user reviews* **Pros:** - Users value the **automation features** of Gleantap, enhancing ease and effectiveness in campaigns and engagement. - Users love the **automation features** of Gleantap, enhancing customer journeys and improving campaign effectiveness. - Users commend Gleantap’s **exceptional customer support** , highlighting their responsiveness and commitment to client success. - Users commend Gleantap for its **ease of use** , significantly streamlining their workflows and enhancing overall efficiency. - Users highlight the **user-friendly automation features** of Gleantap, enhancing communication and engagement with members efficiently. **Cons:** - Users experience a **challenging learning curve** with onboarding and poorly managed training, impacting overall usability. - Users find the **difficult setup** of Gleantap frustrating, particularly during onboarding and when creating forms. - Users struggle with the **difficult learning** curve and poorly managed onboarding, making initial use challenging and frustrating. - Users find the **setup process unintuitive** , making it challenging to create campaigns independently and efficiently. - Users experience **software glitches** with Gleantap, which can disrupt functionality and require extra patience. #### What Are Recent G2 Reviews of Gleantap? **"[User-Friendly and Effective CRM Solution](https://www.g2.com/survey_responses/gleantap-review-12560728)"** **Rating:** 5.0/5.0 stars *— Whitney S.* [Read full review](https://www.g2.com/survey_responses/gleantap-review-12560728) --- **"[Empowers Sales with Intuitive Outreach Tools](https://www.g2.com/survey_responses/gleantap-review-12022208)"** **Rating:** 5.0/5.0 stars *— Jacki M.* [Read full review](https://www.g2.com/survey_responses/gleantap-review-12022208) --- #### What Are G2 Users Discussing About Gleantap? - [What is Gleantap used for?](https://www.g2.com/discussions/what-is-gleantap-used-for) ### 20. [mCommons](https://www.g2.com/products/mcommons/reviews) mCommons is a specialized mobile messaging platform designed to empower nonprofit and advocacy organizations in effectively engaging, mobilizing, and fundraising through SMS, MMS, and RCS communications. With over 18 years of proven results, mCommons has supported leading organizations like the National Audubon Society, SEIU, and Oxfam in driving meaningful supporter actions. Key Features and Functionality: - SMS, MMS, and RCS Messaging: Deliver interactive, media-rich messages to millions, facilitating two-way conversations that enhance engagement and prompt action. - Audience Targeting and Personalization: Increase response rates by segmenting and personalizing messages based on supporter details such as name, interests, behaviors, location, or donation history, all automated to eliminate manual effort. - Volunteer Recruitment and Management: Efficiently recruit, onboard, and mobilize volunteers using targeted SMS outreach, automated reminders, and real-time coordination tools to scale volunteer efforts. - Automated Journeys: Implement multi-step campaigns for welcoming, nurturing, or advocacy that operate autonomously, allowing teams to focus on strategic initiatives. - Campaign Reporting: Access real-time analytics on engagement, clicks, subscriber growth, and donation attribution through interactive dashboards, eliminating guesswork in measuring ROI. - Built-In Mobile CRM: Organize and manage supporter data within mCommons, enabling segmentation by any field or behavior for more relevant and effective campaigns. - Surveys, Polls, and Quizzes: Gather immediate feedback and actionable data through engaging, interactive tools that are quick to deploy. - Legislative Calls: Mobilize supporters to contact lawmakers instantly with click-to-call and round-robin calling features, matched by district and tracked for impact. - Polling Locations: Assist supporters in finding their voting places with a single text, reducing confusion and simplifying the process. Primary Value and Solutions Provided: mCommons addresses the unique challenges faced by nonprofits in engaging and mobilizing their audiences. By offering a comprehensive suite of mobile messaging tools, it enables organizations to: - Enhance Engagement: Utilize personalized and interactive messaging to build stronger connections with supporters. - Drive Action: Facilitate immediate responses through features like click-to-call, surveys, and automated campaigns, leading to increased participation and support. - Streamline Operations: Automate communication workflows, reducing manual tasks and allowing teams to focus on strategic goals. - Measure Impact: Access real-time data and analytics to assess campaign effectiveness, optimize strategies, and demonstrate ROI to stakeholders. By leveraging mCommons, nonprofits can effectively turn text messages into tangible supporter actions, advancing their missions with greater efficiency and impact. **Average Rating:** 4.2/5.0 **Total Reviews:** 30 **How Do G2 Users Rate mCommons?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) - **Reporting:** 8.0/10 (Category avg: 8.4/10) - **API Integration:** 6.7/10 (Category avg: 8.5/10) - **Automation:** 8.0/10 (Category avg: 8.8/10) **Who Is the Company Behind mCommons?** - **Seller:** [Mobile Commons](https://www.g2.com/sellers/mobile-commons-2b07c749-5c9d-4b7c-a515-704230bf5a73) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/mobilecommons/ (65 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 63% Mid-Market, 37% Small-Business #### What Are mCommons's Pros and Cons? **Pros:** - Ease of Use (16 reviews) - User-Friendly (12 reviews) - Automation (8 reviews) - Customer Support (8 reviews) - Integrations (8 reviews) **Cons:** - Feature Improvements (4 reviews) - Learning Curve (4 reviews) - Poor Interface Design (4 reviews) - Inadequate Reporting (3 reviews) - Reporting Issues (3 reviews) ### What Do G2 Reviewers Say About mCommons? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of mCommons, finding it efficient for marketing messaging and user-friendly overall. - Users find mCommons to be an **exceptionally user-friendly tool** , making SMS marketing accessible to everyone. - Users value the **automation features** of mCommons, making SMS and email marketing campaigns efficient and user-friendly. - Users commend the **excellent customer support** of mCommons, highlighting the responsive and helpful technical assistance provided. - Users appreciate the **easy integration** options of mCommons, enhancing their marketing efforts with seamless connectivity. **Cons:** - Users find the **outdated interface and slow performance** detract from the overall experience of mCommons. - Users experience a **steep learning curve** with mCommons, but the powerful features make it worthwhile to master. - Users note that mCommons has a **poor interface design** that can hinder accessibility and usability, especially for beginners. - Users find the **reporting options inadequate** , often struggling to get the necessary details easily. - Users often find **reporting issues** that hinder their ability to access necessary data effectively. #### What Are Recent G2 Reviews of mCommons? **"[Good tool for mobile marketing campaigns](https://www.g2.com/survey_responses/mcommons-review-10693851)"** **Rating:** 4.5/5.0 stars *— Vasu S.* [Read full review](https://www.g2.com/survey_responses/mcommons-review-10693851) --- **"[Mobile Commons - A necessary tool in the toolbox for labor organizers.](https://www.g2.com/survey_responses/mcommons-review-10494252)"** **Rating:** 4.5/5.0 stars *— Mark M.* [Read full review](https://www.g2.com/survey_responses/mcommons-review-10494252) --- ### 21. [TextMarks](https://www.g2.com/products/textmarks/reviews) TextMarks is an SMS service that gives businesses the power to instantly reach their audience directly on their mobile phones. TextMarks’s text messaging platform makes it easy to send and schedule mass texts, distribute information and capture leads via SMS. Since 2006, TextMarks reliable and trusted SMS platform has enabled thousands of customers to grow their business, increase customer and employee engagement and deliver timely information to more than 10 million users in the U.S. SMS Products include: -SMS Marketing -Mass Text Messaging -Text-for-Info -SMS Lead Generation -SMS for Internal Communications **Average Rating:** 4.5/5.0 **Total Reviews:** 29 **How Do G2 Users Rate TextMarks?** - **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 9.1/10) - **Reporting:** 9.5/10 (Category avg: 8.4/10) - **API Integration:** 8.9/10 (Category avg: 8.5/10) - **Automation:** 9.2/10 (Category avg: 8.8/10) **Who Is the Company Behind TextMarks?** - **Seller:** [TextMarks](https://www.g2.com/sellers/textmarks) - **Year Founded:** 2006 - **HQ Location:** Pasadena, CA - **Twitter:** @textmarks (1,139 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/textmarks/about (3 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Marketing and Advertising - **Company Size:** 57% Mid-Market, 40% Small-Business #### What Are TextMarks's Pros and Cons? **Pros:** - Ease of Use (2 reviews) - Marketing Efficiency (2 reviews) - Tracking Ease (2 reviews) - Automation (1 reviews) - Automations (1 reviews) **Cons:** - Limited Features (1 reviews) - Missing Features (1 reviews) ### What Do G2 Reviewers Say About TextMarks? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of use** of TextMarks invaluable for efficiently managing and tracking their SMS campaigns. - Users enjoy the **marketing efficiency** of TextMarks, appreciating its automation and easy tracking of campaigns. - Users find **tracking ease** in TextMarks enhances their campaign management and overall marketing effectiveness. - Users value the **automation of scheduled campaigns** , finding it easy to manage and track marketing progress. - Users value the **automation of scheduled campaigns** , enhancing efficiency and simplifying campaign management. **Cons:** - Users feel the product lacks **additional features** , such as email, which could enhance usability for various customers. - Users feel the service lacks **essential features** like email, which could enhance functionality and cater to more customers. #### What Are Recent G2 Reviews of TextMarks? **"[Send Bulk SMS to Customers and Get new Leads](https://www.g2.com/survey_responses/textmarks-review-8116260)"** **Rating:** 4.0/5.0 stars *— Joseph K.* [Read full review](https://www.g2.com/survey_responses/textmarks-review-8116260) --- **"[Best for saving time in bulk messaging](https://www.g2.com/survey_responses/textmarks-review-8148153)"** **Rating:** 5.0/5.0 stars *— Kevin M.* [Read full review](https://www.g2.com/survey_responses/textmarks-review-8148153) --- #### What Are G2 Users Discussing About TextMarks? - [What is TextMarks used for?](https://www.g2.com/discussions/what-is-textmarks-used-for) - [How do I set up text code?](https://www.g2.com/discussions/how-do-i-set-up-text-code) - [How do I send a group text on my computer?](https://www.g2.com/discussions/how-do-i-send-a-group-text-on-my-computer) - [How can I send a mass text for free?](https://www.g2.com/discussions/how-can-i-send-a-mass-text-for-free) - [What is TextMarks?](https://www.g2.com/discussions/what-is-textmarks) ### 22. [Zoho Marketing Automation](https://www.g2.com/products/zoho-marketing-automation/reviews) Zoho Marketing Automation is an all-in-one marketing automation platform trusted by over 100K+ users worldwide to simplify and automate campaigns across multiple channels like, email, SMS, WhatsApp, social media, and webpages. With built-in analytics, lead scoring, attribution, and a marketing planner, Zoho Marketing Automation enables teams to execute smarter, nurture better, and convert faster. Highlights of Zoho Marketing Automation 1. Build multichannel customer journeys across email, SMS, WhatsApp, social media, and webpages. 2. Visually map, launch, and automate complex multichannel campaigns using drag-and-drop functionality. 3. Measure and optimize how your journeys are performing with advanced analytics that track website behavior, lead attribution, lead path tracing, and more. 4. Simplify lead-to-revenue conversion by replacing manual guesswork with automated, rule-based scoring and nurturing systems. 5. Schedule, organize, and track all your campaign activities in one place for smoother, on-time execution with ZMA's built-in Marketing Calendar. 6. Automate ecommerce tasks like abandoned cart reminders and confirmations, sync your store data using integration platforms, and leverage these workflows to increase sales, cut costs, and improve customer experience. Zoho Marketing Automation helps businesses manage and automate their entire marketing journeys from lead generation to revenue. It unifies data, supports multichannel engagement across email, SMS, WhatsApp, social media, and webpages, and simplifies campaign creation with a drag-and-drop builder. With website analytics, lead scoring, attribution insights, and a built in marketing planner, teams can optimize performance. Ecommerce brands can also automate follow-ups, recover abandoned carts, and boost sales with AI-driven product recommendations. Experience unified marketing, automation, and analytics—all in one platform. Sign up today and turn your marketing automation investment into measurable growth. **Average Rating:** 4.2/5.0 **Total Reviews:** 109 **How Do G2 Users Rate Zoho Marketing Automation?** - **Has the product been a good partner in doing business?:** 7.9/10 (Category avg: 9.1/10) - **Reporting:** 8.3/10 (Category avg: 8.4/10) - **API Integration:** 10.0/10 (Category avg: 8.5/10) - **Automation:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Zoho Marketing Automation?** - **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) - **Year Founded:** 1996 - **HQ Location:** Austin, TX - **Twitter:** @Zoho (137,880 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/38373/ (30,766 employees on LinkedIn®) - **Phone:** +1 (888) 900-9646 **Who Uses This Product?** - **Who Uses This:** Marketing Manager - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 58% Small-Business, 34% Mid-Market #### What Are Zoho Marketing Automation's Pros and Cons? **Pros:** - Automation (19 reviews) - Ease of Use (18 reviews) - Automation Features (13 reviews) - Automation Efficiency (10 reviews) - Journey Management (10 reviews) **Cons:** - Learning Curve (10 reviews) - Poor Customer Support (8 reviews) - Not Intuitive (7 reviews) - Steep Learning Curve (7 reviews) - Complex Usability (5 reviews) ### What Do G2 Reviewers Say About Zoho Marketing Automation? *AI-generated summary from verified user reviews* **Pros:** - Users value the **automatic adjustments based on genuine user behavior** in Zoho Marketing Automation, enhancing targeted engagement. - Users commend Zoho Marketing Automation for its **ease of use** , enabling efficient configurations and user-friendly controls. - Users appreciate the **automation features** of Zoho Marketing Automation, enabling personalized engagement and seamless lead management. - Users appreciate the **automation efficiency** of Zoho Marketing Automation, enabling seamless customization and responsive campaigns for better engagement. - Users value the **customizable journey management** of Zoho Marketing Automation, enhancing targeted engagement and seamless lead tracking. **Cons:** - Users find the **learning curve steep** , making it challenging for beginners to navigate Zoho Marketing Automation effectively. - Users report **poor customer support** that impacts their overall experience and leads to frustration. - Users find Zoho Marketing Automation **not intuitive** , with a steep learning curve and clunky interface affecting usability. - Users find the **steep learning curve** of Zoho Marketing Automation challenging, especially for beginners and advanced features. - Users find the **complex usability** of Zoho Marketing Automation challenging due to its steep learning curve and clunky interface. #### What Are Recent G2 Reviews of Zoho Marketing Automation? **"[The best all in one marketing automation tool](https://www.g2.com/survey_responses/zoho-marketing-automation-review-12590231)"** **Rating:** 4.0/5.0 stars *— Akriti S.* [Read full review](https://www.g2.com/survey_responses/zoho-marketing-automation-review-12590231) --- **"[Intuitive All-in-One Platform for Email, Lead Nurturing, and Customer Journeys](https://www.g2.com/survey_responses/zoho-marketing-automation-review-13041898)"** **Rating:** 4.5/5.0 stars *— Dharamveer p.* [Read full review](https://www.g2.com/survey_responses/zoho-marketing-automation-review-13041898) --- #### What Are G2 Users Discussing About Zoho Marketing Automation? - [How do I use Zoho marketing automation?](https://www.g2.com/discussions/how-do-i-use-zoho-marketing-automation) - 1 comment - [Is Zoho a marketing automation tool?](https://www.g2.com/discussions/is-zoho-a-marketing-automation-tool) - 1 comment - [What are marketing automation features?](https://www.g2.com/discussions/zoho-marketing-automation-what-are-marketing-automation-features) - 1 comment, 1 upvote - [What are the four key features of marketing automation software?](https://www.g2.com/discussions/zoho-marketing-automation-what-are-the-four-key-features-of-marketing-automation-software) - 1 comment ### 23. [Ungapped](https://www.g2.com/products/ungapped/reviews) By integrating core marketing and sales tools, Ungapped aims to make the day-to-day running of a business less messy and more holistic so that growing businesses can create exceptional customer experiences to grow your business. A complete platform for growing businesses with tools for email marketing, surveys, invitations, signup forms and text messages. In addition to our platform, we also offer consulting services to help you create exceptional customer experiences. **Average Rating:** 4.3/5.0 **Total Reviews:** 18 **How Do G2 Users Rate Ungapped?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.1/10) - **Reporting:** 8.5/10 (Category avg: 8.4/10) - **API Integration:** 8.3/10 (Category avg: 8.5/10) - **Automation:** 9.1/10 (Category avg: 8.8/10) **Who Is the Company Behind Ungapped?** - **Seller:** [Ungapped](https://www.g2.com/sellers/ungapped) - **Year Founded:** 2006 - **HQ Location:** Stockholm, Sweden - **Twitter:** @ungapped (188 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/9327305/ (23 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 39% Mid-Market, 33% Enterprise #### What Are Recent G2 Reviews of Ungapped? **"[Bridging the marketing gaps with Ungapped!](https://www.g2.com/survey_responses/ungapped-review-6480994)"** **Rating:** 5.0/5.0 stars *— Verified User in Pharmaceuticals* [Read full review](https://www.g2.com/survey_responses/ungapped-review-6480994) --- **"[One of the best marketting solution](https://www.g2.com/survey_responses/ungapped-review-8861011)"** **Rating:** 5.0/5.0 stars *— Ganesh W.* [Read full review](https://www.g2.com/survey_responses/ungapped-review-8861011) --- #### What Are G2 Users Discussing About Ungapped? - [What is Ungapped used for?](https://www.g2.com/discussions/what-is-ungapped-used-for) ### 24. [Swell](https://www.g2.com/products/socialswell-inc-swell/reviews) Swell automatically gathers private and public feedback from patients and employees. With better feedback, practices can boost their online reputations, enhance the patient experience, and improve employee satisfaction. **Average Rating:** 4.5/5.0 **Total Reviews:** 341 **How Do G2 Users Rate Swell?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) - **Reporting:** 8.0/10 (Category avg: 8.4/10) - **API Integration:** 8.4/10 (Category avg: 8.5/10) - **Automation:** 8.2/10 (Category avg: 8.8/10) **Who Is the Company Behind Swell?** - **Seller:** [SocialSwell](https://www.g2.com/sellers/socialswell) - **Year Founded:** 2016 - **HQ Location:** Salt Lake City, Utah - **Twitter:** @Swell_Reviews (2 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/17937029/ (37 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Office Manager, Owner - **Top Industries:** Hospital & Health Care, Health, Wellness and Fitness - **Company Size:** 87% Small-Business, 12% Mid-Market #### What Are Recent G2 Reviews of Swell? **"[Modern developer workflow are impressive](https://www.g2.com/survey_responses/swell-review-9932552)"** **Rating:** 4.0/5.0 stars *— Khaloukhaev A.* [Read full review](https://www.g2.com/survey_responses/swell-review-9932552) --- **"[Awesome platform to contact our research participants. Private, easy to use... Great features](https://www.g2.com/survey_responses/swell-review-8879327)"** **Rating:** 4.5/5.0 stars *— Gina A.* [Read full review](https://www.g2.com/survey_responses/swell-review-8879327) --- ### 25. [SendHub](https://www.g2.com/products/sendhub/reviews) SendHub is a business SMS and voice platform that offers convenience, flexibility and all the features that today's modern businesses and organizations need to manage SMS marketing campaigns, customer support, dispatch and delivery and a wide range of other use cases, all within an easy-to-use web dashboard and mobile app. There's no hardware to install or configure - everything you need is included in your SendHub account. **Average Rating:** 4.6/5.0 **Total Reviews:** 12 **How Do G2 Users Rate SendHub?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10) **Who Is the Company Behind SendHub?** - **Seller:** [SendHub](https://www.g2.com/sellers/sendhub) - **Year Founded:** 2012 - **HQ Location:** Pleasanton, US - **Twitter:** @SendHub (1,486 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2529777/ (3 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 42% Mid-Market, 33% Small-Business #### What Are SendHub's Pros and Cons? **Pros:** - Messaging (4 reviews) - Ease of Use (2 reviews) - Easy Integrations (2 reviews) - Navigation Ease (2 reviews) - Analytics (1 reviews) **Cons:** - Limited Features (1 reviews) - Template Issues (1 reviews) - UX Improvement (1 reviews) ### What Do G2 Reviewers Say About SendHub? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of messaging** with SendHub, highlighting efficient navigation and quick text capabilities. - Users commend the **ease of use** of SendHub, highlighting its seamless integration and intuitive design. - Users value the **easy integrations** of SendHub, enhancing communication with multiple platforms and seamless setup. - Users appreciate the **navigation ease** of SendHub, making it simple to locate contacts and integrate smoothly. - Users praise the **effective analytics** of SendHub, highlighting its ease of use and design excellence for their needs. **Cons:** - Users are disappointed with the **limited communication options** , urging for more platforms like WhatsApp to be added. - Users find creating distribution lists to be **time-consuming** , suggesting that drag and drop functionality would improve efficiency. - Users feel the **UX could be improved** as it appears outdated and complicates quick decision-making. #### What Are Recent G2 Reviews of SendHub? **"[Easy to navigate and friendly user.](https://www.g2.com/survey_responses/sendhub-review-8273716)"** **Rating:** 5.0/5.0 stars *— Algene D.* [Read full review](https://www.g2.com/survey_responses/sendhub-review-8273716) --- **"[Seamless interface hits directly to the consumer expection](https://www.g2.com/survey_responses/sendhub-review-8302609)"** **Rating:** 5.0/5.0 stars *— Mugdha S.* [Read full review](https://www.g2.com/survey_responses/sendhub-review-8302609) --- #### What Are G2 Users Discussing About SendHub? - [What is SendHub used for?](https://www.g2.com/discussions/what-is-sendhub-used-for) ## What Is SMS Marketing Software? [Marketing Software](https://www.g2.com/categories/marketing) ## What Software Categories Are Similar to SMS Marketing Software? - [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) - [Mobile Marketing Software](https://www.g2.com/categories/mobile-marketing) - [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing) - [Push Notification Software](https://www.g2.com/categories/push-notification) - [Personalization Software](https://www.g2.com/categories/personalization) - [Email Template Builder Software](https://www.g2.com/categories/email-template-builder) - [WhatsApp Marketing Software](https://www.g2.com/categories/whatsapp-marketing) --- ## How Do You Choose the Right SMS Marketing Software? ### What You Should Know About SMS Marketing Software ### SMS Marketing Software buying insights at a glance [SMS marketing software](https://www.g2.com/categories/sms-marketing) enables businesses to reach customers directly through text messaging, making it one of the most immediate and high-engagement communication channels available today. As attention spans shrink and inboxes become more crowded, I’ve seen sms marketing platforms evolve into a critical part of modern marketing strategies. The best sms marketing software helps teams automate campaigns, segment audiences, and deliver timely, personalized messages that drive conversions and customer engagement. ([Source 1](https://www.g2.com/categories/sms-marketing)) In practice, businesses use sms marketing solutions for promotional campaigns, transactional alerts, appointment reminders, and customer support follow-ups. I consistently see companies adopt sms marketing software to increase response rates, improve customer communication, and create more direct engagement compared to email or social channels. As organizations scale, the best sms marketing software becomes less about sending messages and more about orchestrating multi-touch customer journeys across channels. Buyers evaluating sms marketing platforms tend to focus on deliverability, automation capabilities, and ease of campaign management. Across the category, usability and speed to launch are key differentiators. Pricing typically depends on message volume, contact lists, and feature access, with many sms marketing companies offering usage-based or tiered pricing models. Pricing for SMS marketing software is typically based on message volume or credits used, with many platforms offering usage-based or tiered pricing models. Costs tend to increase as businesses adopt more advanced features like automation workflows, audience segmentation, and integrations with other systems. As a result, buyers often evaluate scalability carefully, especially as contact lists expand and campaign frequency increases over time. #### Top 5 FAQs from software buyers: - What is the best sms marketing software for high-volume campaigns? - How do sms marketing platforms handle compliance and opt-in management? - Which sms marketing solutions integrate with CRM and ecommerce tools? - How quickly can I launch campaigns using sms marketing software? - What features define the best sms marketing software for personalization? G2’s top-rated SMS marketing software, based on verified reviews, includes [Attentive](https://www.g2.com/products/attentive/reviews), [Klaviyo SMS](https://www.g2.com/products/klaviyo/reviews), [EZ Texting](https://www.g2.com/products/ez-texting/reviews), and [BirdEye](https://www.g2.com/products/birdeye/reviews). ### What are the top-reviewed SMS Marketing Software on G2? These are 5 of the top-reviewed sms marketing software: - [**Attentive**](https://www.g2.com/products/attentive/reviews) - Number of Reviews: 1,275 - Satisfaction: 99 - Market Presence: 95 - G2 Score: 97 - [**Klaviyo**](https://www.g2.com/products/klaviyo/reviews) - Number of Reviews: 1,298 - Satisfaction: 50 - Market Presence: 94 - G2 Score: 72 - [**EZ Texting**](https://www.g2.com/products/ez-texting/reviews) - Number of Reviews: 725 - Satisfaction: 77 - Market Presence: 67 - G2 Score: 72 - [**BirdEye**](https://www.g2.com/products/birdeye/reviews) - Number of Reviews: 3,900 - Satisfaction: 82 - Market Presence: 88 - G2 Score: 85 - [**Podium**](https://www.g2.com/products/podium/reviews) - Number of Reviews: 2,066 - Satisfaction: 79 - Market Presence: 95 - G2 Score: 87 Satisfaction score reflects how happy users are with a product, based on multiple experience factors beyond star ratings. ([Source 2](https://www.g2.com/reports)) Market Presence score reflects a product’s reach and scale in the market using a combination of adoption and company data. ([Source 2](https://www.g2.com/reports)) G2 Score is the overall score used to rank products within the category, calculated from Satisfaction and Market Presence. ([Source 2](https://www.g2.com/reports)) ### What I Often See in SMS Marketing Software **Feedback Pros: What Users Consistently Appreciate** **Easy campaign setup with intuitive dashboards and message scheduling workflows** - _“What’s not to love? The ease of use in the drag-and-drop editor makes my weekly newsletters super easy to build. We use Klaviyo multiple times a week to check our revenue attribution and tweak our flows.Its also was easy to implement it with our current workflow. It integrates well with everything from our Shopify store to even Canva! I was worried the number of features would be overwhelming, but the UI is clean enough that you don't get lost. Plus, whenever I’ve hit a snag, customer support has been quick to point me in the right direction. Worth every penny for a growing brand.” -_ [_Angela W_](https://www.g2.com/products/klaviyo/reviews/klaviyo-review-12466313)_. Klaviyo Review_ **High message delivery rates with reliable real time customer engagement tracking** - _“Working alongside our Customer Success Manager is an absolute pleasure. The team is extremely knowledgeable, helpful, and supportive, and they’re willing to do whatever it takes to help ensure our SMS Marketing program is successful. We also have clear, transparent conversations about product development and enhancements, including platform features as well as improvements that are specific to our program. They are a leader in the SMS industry and have provided great insight as it pertains to iOS26 privacy updates; leading to sustainable delivery and engagement rates. We also will begin using RCS Business Messaging thanks to the team's innovative updates.” -_ [_Isabella C_](https://www.g2.com/products/attentive/reviews/attentive-review-11207229)_. Attentive Review_ **Seamless integrations with crm ecommerce platforms streamline marketing automation processes** - _“What I like most about Klaviyo is how well it connects with the rest of an e-commerce stack, especially Shopify. The integration is seamless, and it pulls in customer behavior, purchase history, and engagement data automatically. That consolidated data makes it much easier to build meaningful segments and customer journeys. The platform itself is also very intuitive. Building campaigns and automated flows is straightforward, and the flow library gives you frameworks to work with so you can quickly customize for your brand. On top of that, Klaviyo’s revenue attribution and analytics make it very clear what your emails and flows are generating, which helps you understand exactly how email is impacting store revenue.” -_ [_Dorothy N_](https://www.g2.com/products/klaviyo/reviews/klaviyo-review-12464160)_. Klaviyo Review_ **Cons: Where Many Platforms Fall Short** **Limited message customization options restrict advanced segmentation and personalization capabilities** - _“...Entry-level plans may have strict bulk messaging limits (such as 250 per month) with no rollover for unused credits, which can be frustrating for businesses running monthly marketing campaigns. Many reviews highlight a significant drop in support quality after the initial onboarding phase, citing long wait times to reach a human and a lack of accountability when technical issues arise. Some users were disappointed to find a lack of Yelp integration or that certain promised CRM integrations were slower or more difficult to set up than expected.” -_ [_Murgan_](https://www.g2.com/products/podium/reviews/podium-review-12192861)_. Podium Review_ **Pricing structures become expensive quickly with high volume messaging campaigns** - _“One downside of Klaviyo is the pricing structure. You’re typically paying based on the number of active profiles in your account and your email sending volume, which can add up quickly as your list grows.”_ - [Dorothy N](https://www.g2.com/products/klaviyo/reviews/klaviyo-review-12464160). Klaviyo Review **Occasional delays or delivery inconsistencies impact time sensitive campaign performance** - _“What I haven't figured out how to fix yet is to send a text to known good numbers that keep bouncing (5-7x) I was once one of the bounced #s that came up when I sent out a campaign text. Somehow, about 30% of the 124 contacts I sent a text to bounced. Sent a ticket and still havent heard back.” -_ [_Lloyd A_](https://www.g2.com/products/ez-texting/reviews/ez-texting-review-11839305)_. EZ Texting Review_ ### My Expert Takeaway on SMS Marketing Software in 2026 What stands out to me is how sms marketing software is increasingly being used as a core engagement channel, not just a supplemental tool. High-performing teams treat sms marketing platforms as part of a broader customer communication strategy, integrating them with email, CRM systems, and ecommerce platforms to create cohesive customer journeys. The teams that get the most value from sms marketing solutions are those that lean into automation and segmentation. Instead of sending one-off campaigns, they build triggered workflows based on customer behavior, lifecycle stage, or purchase history. This is where the best sms marketing software clearly separates itself from more basic tools. I also see strong adoption in industries like ecommerce, retail, and local services, where real-time communication drives immediate action. These teams prioritize fast campaign execution, reliable delivery, and clear performance tracking. The best sms marketing software stands out when it combines speed, automation, and personalization. It is not just about sending messages. It is about creating timely, relevant interactions that drive engagement and revenue at scale. ### SMS Marketing Software FAQs #### What is the best SMS marketing software for small businesses? Small businesses typically prioritize ease of use, affordability, and quick setup. These platforms are commonly favored: - [EZ Texting](https://www.g2.com/products/ez-texting/reviews) – Simple interface with fast campaign setup and strong core features. - [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) – Easy-to-use platform with solid customer support and scalability. - [TextMagic](https://www.g2.com/products/textmagic/reviews) – Flexible pay-as-you-go pricing ideal for smaller teams. #### What is the most reliable SMS marketing platform for retailers? Retailers need high deliverability, segmentation, and real-time engagement. These platforms are often used in retail environments: - [Attentive](https://www.g2.com/products/attentive/reviews) – Built for ecommerce with strong personalization and campaign performance. - [Klaviyo SMS](https://www.g2.com/products/klaviyo/reviews) – Deep integration with ecommerce platforms and customer data. - [Postscript](https://www.g2.com/products/postscript/reviews) – Designed specifically for Shopify stores with strong automation flows. #### What is the best SMS marketing service with automation features? Automation is key for scaling campaigns and customer journeys. These tools are known for strong automation capabilities: - [Klaviyo SMS](https://www.g2.com/products/klaviyo/reviews) – Advanced segmentation and automated lifecycle messaging. - [Attentive](https://www.g2.com/products/attentive/reviews) – Behavioral triggers and personalized messaging at scale. - [Postscript](https://www.g2.com/products/postscript/reviews) – Automated flows tailored for ecommerce use cases. #### What are the benefits of SMS marketing software? SMS marketing software allows businesses to communicate directly with customers in real time, often resulting in higher open and response rates compared to other channels. It helps teams automate campaigns, send time-sensitive alerts, and personalize messaging based on customer behavior. SMS marketing platforms also improve engagement by reaching customers on devices they check frequently, making it an effective channel for promotions, reminders, and transactional updates. #### Which software combines email and SMS marketing? Some platforms combine both email and SMS to support multi-channel campaigns. These tools are commonly used for that purpose: - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) – Strong combined email and SMS marketing with unified customer data. - [HubSpot](https://www.g2.com/products/hubspot-marketing-hub/reviews) – Offers integrated marketing automation across email, SMS, and CRM. - [Omnisend](https://www.g2.com/products/omnisend/reviews) – Built for ecommerce with combined email and SMS workflows. ### Sources 1. [G2 category](https://www.g2.com/categories/sms-marketing) definition and inclusion criteria for SMS Marketing Software 2. [G2 Research Scoring Methodologies](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*rm4vvy*_gcl_au*Mzc5OTIzMzA5LjE3NzEyNDk4ODQuODE3MDU4MTE5LjE3NzE3OTA0MzAuMTc3MTc5MDQyOQ..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NzI0ODg3NTckbzE2MSRnMSR0MTc3MjQ5MDQ3MCRqNjAkbDAkaDA.)(Satisfaction, Market Presence, and G2 Score definitions). **Researched by:** [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh?_gl=1*nvv7gy*_gcl_au*Mzc5OTIzMzA5LjE3NzEyNDk4ODQuNzU1ODM0NTYzLjE3NzM4NDEyNzQuMTc3Mzg0MTI3Mw..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NzM4NTI0NjYkbzE5NCRnMSR0MTc3Mzg1NDE0MyRqNTgkbDAkaDA.) **Last Updated on:** March 19, 2026 --- ## What Are the Most Common Questions About SMS Marketing Software? *AI-generated · Last updated: June 3, 2026* ### Which SMS marketing service integrates with my CRM Based on G2 reviews, these products are commonly used when buyers want SMS tools that connect customer data, campaigns, and follow-up workflows. - [Attentive](https://www.g2.com/products/attentive) — Shopify-focused SMS with app integrations. - [Insider One](https://www.g2.com/products/insider-one) — trigger-based journeys across multiple channels. - [HighLevel](https://www.g2.com/products/highlevel) — built-in CRM for calls and texts. - [Birdeye](https://www.g2.com/products/birdeye) — two-way chat with integrated tools. ### What's the best service for SMS marketing Based on G2 reviews, these products are frequently highlighted for usability, campaign management, and customer communication workflows in SMS marketing. - [Attentive](https://www.g2.com/products/attentive) — segmented campaigns and journey automation. - [SlickText](https://www.g2.com/products/slicktext) — simple bulk texting and workflows. - [Textedly](https://www.g2.com/products/textedly) — mass messaging with scheduling features. - [Podium](https://www.g2.com/products/podium) — texting, reviews, and customer engagement. ### Most reliable SMS marketing platform for retailers Based on G2 reviews, these products are often associated with dependable campaign execution, audience targeting, and retail-focused customer messaging. - [Attentive](https://www.g2.com/products/attentive) — product launches, sales, and back-in-stock. - [Insider One](https://www.g2.com/products/insider-one) — multichannel retail journeys and segmentation. - [Birdeye](https://www.g2.com/products/birdeye) — text campaigns with client outreach. - [Podium](https://www.g2.com/products/podium) — customer texting and review capture. ### What should buyers look for in sms marketing companies According to verified users, buyers often look first at how easy the platform is to launch and manage. Across recent reviews, common evaluation points include campaign setup, audience segmentation, automation for recurring messages, reporting visibility, and support responsiveness. Integration strength also shows up repeatedly, especially for ecommerce stores, CRM tools, and email platforms. Buyers also pay close attention to whether messaging can be managed in one place across channels, and whether the product supports targeted outreach like reminders, promotions, or lifecycle campaigns. Review themes also suggest checking how well the platform handles workflows without requiring constant manual intervention. ### What features define modern SMS marketing According to verified users, modern SMS marketing is defined by a mix of speed, targeting, and automation. Recent reviews repeatedly mention segmentation, campaign scheduling, triggered journeys, analytics dashboards, and real-time messaging as core expectations. Buyers also seem to value AI assistance for copy creation, testing, or workflow setup, along with the ability to manage email and SMS together. Integration support is another recurring theme, especially with ecommerce platforms, customer data tools, and CRM systems. Many reviewers also highlight reporting, audience management, and the ability to personalize messages based on behavior or lifecycle stage as important features in current SMS marketing platforms.