---
title: KBPublisher Reviews
meta_title: 'KBPublisher Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how KBPublisher works for a business like yours.
aggregate_rating:
  rating_value: 2.5
  review_count: 4
  scale: '5'
date_modified: '2026-06-04'
parent_category:
  name: Knowledge Management
  url: https://www.g2.com/categories/knowledge-management
---


# KBPublisher Reviews
**Vendor:** KBPublisher  
**Category:** [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software)  
**Average Rating:** 2.5/5.0  
**Total Reviews:** 4
## About KBPublisher
KBPublisher is a knowledge management software which allows to share information with customers, employees or partners.




## KBPublisher Reviews
  ### 1. Made our business more efficient

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 20, 2018

**What do you like best about KBPublisher?**

My company really appreciated the streamlined process of KBPublisher. Employees were able to use it to resolve issues in less time which is always the goal. It took our website to a new level. 

**What do you dislike about KBPublisher?**

The cost is a little much for my small organization. If money were not a problem, this would have been an ideal solution for us. 

**Recommendations to others considering KBPublisher:**

You can customize KBPublisher to best suit your needs, so make sure to do this before bringing the software to your business. 

**What problems is KBPublisher solving and how is that benefiting you?**

We really saved time and energy when resolving issues and freed up support staff for other projects. Any tool that can help a business be more efficient is a winner. 


## KBPublisher Discussions
  - [What is KBPublisher used for?](https://www.g2.com/discussions/what-is-kbpublisher-used-for)

- [View KBPublisher pricing details and edition comparison](https://www.g2.com/products/kbpublisher/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-14+08%3A19%3A55+-0500&secure%5Bsession_id%5D=2c31e741-dcff-4b93-8e98-1b0c04053db3&secure%5Btoken%5D=9d15e9b9de0918ac9ca522e496c1a7cf468f34426f131f43bf6ff5c9d22182e4&format=llm_user)

## KBPublisher Features
**Knowledge Pages**
- Templates
- In-Content Feedback
- Versioning and Version History
- Decision Trees
- Duplicate Detection
- Content Editor
- WYSIWYG Editor
- Rich Text Editor
- Drag & Drop Editor
- Customizable Templates
- Surveys & Feedback
- Pre-built Templates

**Generative AI**
- AI Text Summarization

**Self-Service Experience**
- Knowledge Base
- Searchable Articles
- Community Forums
- Mobile Optimization
- Personalization

**Knowledge Base**
- Q & A
- Link Sharing
- Searchable

**Knowledge Dissemination**
- Page Analytics
- Permissions
- Knowledge Sharing
- Notifications
- Advanced Search
- Browser Extension
- Organization
- Other Integrations
- Knowledge Integrations
- Full Text Search
- Web Notifications
- Alerts/Notifications
- Website Integration
- Social Media Integration
- Reporting/Analytics

**Self-Service Platform**
- Branding
- Automation
- Artificial Intelligence
- Integrations

**Security**
- Verification
- Role-Based Permission
- Public vs Private

**Agentic AI - Knowledge Base**
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Multi-Language

**Additional Functionality**
- Search/Filter
- AI Copilot
- Commenting/Notes
- Content Publishing Options
- Reporting & Statistics
- Content Library
- Document Classification
- Drag & Drop
- API
- Customizable Branding
- SEO Management
- Real-Time Reporting
- Generative AI
- Self Service Portal
- Widgets
- Mobile Interface
- Catalog Management
- Online Forums
- Email Alerts
- Collaboration Tools
- Mobile Alerts
- Dashboard
- Feedback Management
- Document Storage
- User Management
- Live Chat
- Chatbot
- Knowledge Management
- Wiki
- Text Editing
- SSL Security
- Customizable Reports
- Customizable Fields
- Data Import/Export
- Single Sign On
- Content Management
- Workflow Management
- Knowledge Base Management
- Activity Tracking
- Discussions/Forums
- Activity Dashboard
- Calendar Management
- Communication Management
- Document Management

**Content**
- Trackable Analytics
- Import
- File Viewing
- Update Notifications

**Agentic AI - Customer Self-Service**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Communication**
- Social Features
- Tagging 
- Upload 
- Comments

**Additional Functionality**
- Collaboration Tools
- SSL Security
- Reporting & Statistics
- Customizable Reports
- Customizable Fields
- Customizable Branding
- Data Import/Export
- Single Sign On
- Content Management
- Content Library
- Workflow Management
- Text Editing
- Widgets
- Generative AI
- Knowledge Base Management
- Activity Tracking
- Discussions/Forums
- API
- Live Chat
- Activity Dashboard
- AI Copilot
- Calendar Management
- Drag & Drop
- Self Service Portal
- Communication Management
- Commenting/Notes
- Catalog Management
- Document Management

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