1. [Home](https://www.g2.com/) 2. ... 3. [Help Desk Software](https://www.g2.com/categories/help-desk) 4. [Kayako Discussions](https://www.g2.com/products/kayako/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c8ceebfb7dfba488808b2306a0b9d207/kayako.jpg "Product Avatar Image") ](/products/kayako/reviews) [ Kayako ](/products/kayako/reviews) (227)4.1/5 Kayako is effortless customer service software that helps teams be more productive and build customer loyalty. Unlike legacy support tools, Kayako brings together your multi-channel conversations and customer information, so you can support customers as a team and keep the personal touch, even as you grow. Show More * * * ### 36.0 Nps Score Already have Kayako? ### All Kayako Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 2 years ago More Options - [ # What is Kayako used for? ](/discussions/kayako-what-is-kayako-used-for) What is Kayako used for? * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Kayako+questions+and+get+answers+from+expert+users+in+our+Kayako+Discussions+section.&title=Kayako+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkayako%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Kayako+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkayako%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkayako%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Kayako+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkayako%2Fdiscuss%0aAsk+Kayako+questions+and+get+answers+from+expert+users+in+our+Kayako+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Kayako+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkayako%2Fdiscuss%0aAsk+Kayako+questions+and+get+answers+from+expert+users+in+our+Kayako+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 2 years ago More Options - [ # What is Kayako used for? ](/discussions/what-is-kayako-used-for) What is Kayako used for? * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Kayako+questions+and+get+answers+from+expert+users+in+our+Kayako+Discussions+section.&title=Kayako+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkayako%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Kayako+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkayako%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkayako%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Kayako+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkayako%2Fdiscuss%0aAsk+Kayako+questions+and+get+answers+from+expert+users+in+our+Kayako+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Kayako+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkayako%2Fdiscuss%0aAsk+Kayako+questions+and+get+answers+from+expert+users+in+our+Kayako+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 3 years ago More Options - [ # What is help support? ](/discussions/what-is-help-support) What is help support? [ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ help desk software ](https://www.g2.com/tags/help-desk-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ Shared Inbox Software ](https://www.g2.com/tags/shared-inbox-software) [ Digital Customer Service Platforms ](https://www.g2.com/tags/digital-customer-service-platforms) Show More * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Kayako+questions+and+get+answers+from+expert+users+in+our+Kayako+Discussions+section.&title=Kayako+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkayako%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Kayako+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkayako%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkayako%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Kayako+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkayako%2Fdiscuss%0aAsk+Kayako+questions+and+get+answers+from+expert+users+in+our+Kayako+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Kayako+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkayako%2Fdiscuss%0aAsk+Kayako+questions+and+get+answers+from+expert+users+in+our+Kayako+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 3 years ago More Options - [ # What is Kayako com? ](/discussions/what-is-kayako-com) What is Kayako com? [ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ help desk software ](https://www.g2.com/tags/help-desk-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ Shared Inbox Software ](https://www.g2.com/tags/shared-inbox-software) [ Digital Customer Service Platforms ](https://www.g2.com/tags/digital-customer-service-platforms) Show More * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Kayako+questions+and+get+answers+from+expert+users+in+our+Kayako+Discussions+section.&title=Kayako+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkayako%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Kayako+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkayako%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkayako%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Kayako+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkayako%2Fdiscuss%0aAsk+Kayako+questions+and+get+answers+from+expert+users+in+our+Kayako+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Kayako+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkayako%2Fdiscuss%0aAsk+Kayako+questions+and+get+answers+from+expert+users+in+our+Kayako+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 4 years ago More Options - [ # What is Kayako ticketing system? ](/discussions/what-is-kayako-ticketing-system) What is Kayako ticketing system? [ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ help desk software ](https://www.g2.com/tags/help-desk-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ Shared Inbox Software ](https://www.g2.com/tags/shared-inbox-software) [ Digital Customer Service Platforms ](https://www.g2.com/tags/digital-customer-service-platforms) Show More * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Kayako+questions+and+get+answers+from+expert+users+in+our+Kayako+Discussions+section.&title=Kayako+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkayako%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Kayako+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkayako%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkayako%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Kayako+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkayako%2Fdiscuss%0aAsk+Kayako+questions+and+get+answers+from+expert+users+in+our+Kayako+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Kayako+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkayako%2Fdiscuss%0aAsk+Kayako+questions+and+get+answers+from+expert+users+in+our+Kayako+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 4 years ago More Options - [ # How do you use Kayako? ](/discussions/how-do-you-use-kayako) How do you use Kayako? [ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ help desk software ](https://www.g2.com/tags/help-desk-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ Shared Inbox Software ](https://www.g2.com/tags/shared-inbox-software) [ Digital Customer Service Platforms Software ](https://www.g2.com/tags/digital-customer-service-platforms-software) Show More * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Kayako+questions+and+get+answers+from+expert+users+in+our+Kayako+Discussions+section.&title=Kayako+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkayako%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Kayako+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkayako%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkayako%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Kayako+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkayako%2Fdiscuss%0aAsk+Kayako+questions+and+get+answers+from+expert+users+in+our+Kayako+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Kayako+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkayako%2Fdiscuss%0aAsk+Kayako+questions+and+get+answers+from+expert+users+in+our+Kayako+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • over 7 years ago More Options - [ # Does Kayako offer an API? ](/discussions/api-4f1ac902-927c-441b-92b7-02522a208f31) API [ Shared Inbox Software ](https://www.g2.com/tags/shared-inbox-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ help desk software ](https://www.g2.com/tags/help-desk-software)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software) * * * \<0\>0\>Upvotes * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Kayako+questions+and+get+answers+from+expert+users+in+our+Kayako+Discussions+section.&title=Kayako+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkayako%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Kayako+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkayako%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkayako%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Kayako+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkayako%2Fdiscuss%0aAsk+Kayako+questions+and+get+answers+from+expert+users+in+our+Kayako+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Kayako+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkayako%2Fdiscuss%0aAsk+Kayako+questions+and+get+answers+from+expert+users+in+our+Kayako+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • over 7 years ago More Options - [ # What integrations does Kayako support? ](/discussions/integrations-274e8967-7d4f-4b09-9ee5-3805488ac273) Integrations [ Shared Inbox Software ](https://www.g2.com/tags/shared-inbox-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ help desk software ](https://www.g2.com/tags/help-desk-software)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software) * * * \<0\>0\>Upvotes * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Kayako+questions+and+get+answers+from+expert+users+in+our+Kayako+Discussions+section.&title=Kayako+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkayako%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Kayako+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkayako%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkayako%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Kayako+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkayako%2Fdiscuss%0aAsk+Kayako+questions+and+get+answers+from+expert+users+in+our+Kayako+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Kayako+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkayako%2Fdiscuss%0aAsk+Kayako+questions+and+get+answers+from+expert+users+in+our+Kayako+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • over 7 years ago More Options - [ # What features does Kayako offer? ](/discussions/features-functionality) Features & Functionality [ Shared Inbox Software ](https://www.g2.com/tags/shared-inbox-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ help desk software ](https://www.g2.com/tags/help-desk-software)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Kayako+questions+and+get+answers+from+expert+users+in+our+Kayako+Discussions+section.&title=Kayako+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkayako%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Kayako+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkayako%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkayako%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Kayako+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkayako%2Fdiscuss%0aAsk+Kayako+questions+and+get+answers+from+expert+users+in+our+Kayako+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Kayako+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkayako%2Fdiscuss%0aAsk+Kayako+questions+and+get+answers+from+expert+users+in+our+Kayako+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • over 7 years ago More Options - [ # Can I use Messenger in multiple languages? ](/discussions/language-support-1cf604fd-3ad7-4e3a-bc54-e2251822fc4e) Language Support [ Shared Inbox Software ](https://www.g2.com/tags/shared-inbox-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ help desk software ](https://www.g2.com/tags/help-desk-software)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software) * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Kayako+questions+and+get+answers+from+expert+users+in+our+Kayako+Discussions+section.&title=Kayako+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkayako%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Kayako+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkayako%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkayako%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Kayako+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkayako%2Fdiscuss%0aAsk+Kayako+questions+and+get+answers+from+expert+users+in+our+Kayako+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Kayako+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkayako%2Fdiscuss%0aAsk+Kayako+questions+and+get+answers+from+expert+users+in+our+Kayako+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") - ‹ Prev‹ Prev - 1 - [2](/products/kayako/discuss?page=2) - [Next ›Next ›](/products/kayako/discuss?page=2) ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/kayako/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/1487565618/kayako. "Product Avatar Image") ### Have you used Kayako before? Answer a few questions to help the Kayako community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fkayako%2Fdiscuss%3Fsmall_ask%3Dkayako) No ## Top Contributors in Kayako 1 ![Hamzah T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hamzah T.") HT Loading... ### [Hamzah T.](https://www.g2.com/users/8af40642-03b3-489a-bf35-0684f85cbcc8 "Hamzah T.") 4 pts 2 ![Edwin W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Edwin W.") EW Loading... ### [Edwin W.](https://www.g2.com/users/4c606f19-412c-4f75-87e2-aa8a16f42cfa "Edwin W.") Customer Success Manager 2 pts 3 ![Jamie E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jamie E.") JE Loading... ### [Jamie E.](https://www.g2.com/users/66a77d2f-0205-469b-81ee-7cac7250b530 "Jamie E.") Director Talent Acquisition 1 pt 4 ![Yehuda K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yehuda K.") YK Loading... ### [Yehuda K.](https://www.g2.com/users/3f19d5dd-cb0e-48cc-9ecc-a02fd75b65e0 "Yehuda K.") Research and Teaching Assistant 1 pt 5 ![Walter W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Walter W.") WW Loading... ### [Walter W.](https://www.g2.com/users/c21cd0ce-31eb-47eb-b67d-50ded33f4079 "Walter W.") 1 pt