I appreciate the visibility that Katana gives us as managers and their API alows us to build custom automations that simplify some repetetive tasks. Review collected by and hosted on G2.com.

Katana was great when we were smaller and had fewer orders but we have encountered some growing pains as order volume and our size has grown. Some tasks that are unable to be automated have required lengthy and tedious tasks to be performed manually. Review collected by and hosted on G2.com.

Very easy to navigate and user friendly. The configuration and modules are very easy to navigate. They are quick to respond to inquiries and accept feedback and feature request readily Review collected by and hosted on G2.com.

Provide more features, such as being able to consume serial numbers in a manufacturing order. There needs to be more control on permissions such as the ability to set permissions based on roles. It'll be great to have statuses on products so we can differentiate between a product in development and a product that is in store and ready to be sold Review collected by and hosted on G2.com.

For us at www.musheez.eu we have to track batches of premium organic mushroom extracts. traceability is a key requirement for our clients. The simple interface and funtionalities (once you learn how to use them) means we have been able to scale our business without adding xtra personnel and worrying if we missed something.

Client support is very good. Integartion with Qb, Shopify and Woocomerce is simple and works. Review collected by and hosted on G2.com.

It's expensive for a small company like ours but not much we can do about that. Review collected by and hosted on G2.com.

Easy to use, fast responding support, easy access to informations, a lot of new features. Easy way to implement new things, daily use. Review collected by and hosted on G2.com.

Anyone from the team can make changes (creating/removing MO's,SO's...) without mark who did it. Review collected by and hosted on G2.com.

Materials Recipes. Shopify integration. Relatively easy to use. Review collected by and hosted on G2.com.

There should be more user defined usage of program updates based on need. Review collected by and hosted on G2.com.

The ability to track every part, large or small, that goes into our products is extremely valuable to us. The user interface is simple but straightforward, and their documentation is written very well. Review collected by and hosted on G2.com.

We wish the onboarding process allowed for more experimentation as we learned the system. For example, we wanted to start from scratch by deleting/re-importing our Shopify orders but were unable to do so. We later learned that once orders are deleted, there is no way of recovering them, even after re-importing UNLESS you completely wipe the entire account and start from complete scratch. Fortunately, however, Katana allows us to export data into spreadsheets, which we then used to populate templates. It would be nice if we could directly export/import all data for a backup type of scenario without having to restructure spreadsheets, but we're happy the option was there nonetheless. Review collected by and hosted on G2.com.

We reviewed multiple MRP/ERP systems and very quickly concluded that Katana was by far the easiest to use, which was a number 1 priority. If a system is overcomplicated or difficult to use, then the users and management won't see the benefit of it. Katana ticked all the boxes for us, and we were delighted. Review collected by and hosted on G2.com.

A dedicated Pipedrive integration would be the cherry on the cake for us. Plus an ability to have 'unlimited' stock products for raw materials/bulk items that we have a direct supply of. Review collected by and hosted on G2.com.

Katana is versatile and you can easily adapt each segment to your business. Review collected by and hosted on G2.com.

I have nothing special to suggest in this field, no program is perfect, so it is always necessary to improve it. Review collected by and hosted on G2.com.

The system is intuitive and user-friendly - I like the logical steps to build the initial material, product and BOM data sets (and the tutorial videos to provide easy to follow step-by-step guidance). Katana provides functionality to deal with highly customised products (without the need to create product SKUs for every possible variant combination) - given the majority of my products are customised, this feature is extremely important to me. Easy integration with Shopify and Xero are also important features. And finally, the technical support and sales teams are super helpful and easily accessible. Review collected by and hosted on G2.com.

Additional functionality / features that would be helpful to me include: (a) the ability to integrate Katana and Shopify at the material level as well as the product level [so that material availability could be reflected via Shopify and the front-end website], (b) the ability for Katana to identify a product as being 'out of stock' if one of the materials in the BOM is out of stock - and for this information to be reflected back in Shopify (once the systems are integrated). Review collected by and hosted on G2.com.

The visual queueing of manufacturing jobs is a brilliant feature. It is easy to schedule work and plan for materials to arrive as they become needed. The ability to generate manufacturing orders from the sales order page is super easy to use also. Stock adjustments are simple also. Review collected by and hosted on G2.com.

Katana is LAGGY. The lag is acceptable at first but becomes frustrating when you are in it for hours per day.

It also lacks some capabilities, like multiple sales price levels for each stock item and the ability to make various items within the same manufacturing job. Review collected by and hosted on G2.com.