Ryan S.
RS
Ryan S.
OWNER
Small-Business (50 or fewer emp.)
"Katana increased my ability to succeed significantly."
5/5
What do you like best about Katana Cloud Inventory?

Our inventory numbers have never been more accurate, and our shipping times have never been better. Katana integrates wonderfully with many platforms that help increase throughput decrease time to completion. Integrating with shipping platforms like Shiptheory or Shipstation was a huge benefit for us. I highly recommend that you figure out how to use the API/Webhook feature as well - once this is mastered the sky is the limit! Review collected by and hosted on G2.com.

What do you dislike about Katana Cloud Inventory?

It could definitely be cheaper. I'm not a fan of the pricing structure, specifically the gap in pricing between the $899 package and the $1999 package. The fact that it puts you in the higher bracket based on the amount of sales orders (2000+/monthly) should be rethought - potentially add an in between bracket. It was very unsettling to start at $899/month when i was doing 1500 orders monthly just to have the price more than doubled to $2000/month within the first few months. Review collected by and hosted on G2.com.

Response from Andreia Mendes of Katana Cloud Inventory

Hey Ryan,

How great to read this - thank you for sharing your experience.

We're glad to know your team is seeing the benefits of our integrations and multi-location inventory control.

We're excited to keep working together and seeing your business grow - the sky is the limit!

Tomas B.
TB
Tomas B.
Small-Business (50 or fewer emp.)
"User-Friendly Interface with Real-Time Visibility"
4.5/5
What do you like best about Katana Cloud Inventory?

I really like the simple-to-use interface of Katana Cloud Inventory, which accommodates to our business needs well. It seems like it was a good solution for how our business operates. I also appreciate that it allows us to track what happens on the floor to have complete, almost real-time visibility. The initial setup was easy since we had the data prepared. Review collected by and hosted on G2.com.

What do you dislike about Katana Cloud Inventory?

Some rigid features. Review collected by and hosted on G2.com.

Response from Andreia Mendes of Katana Cloud Inventory

Hey, Tomas!

Thank you for your review.

We're happy to see your transition has been smooth and your team is making the most of Katana across tracking, outsourcing, and accounting.

We're continuously improving current features and adding new ones. Keep an eye on our product updates!

See how Katana Cloud Inventory improved
Karen S.
KS
Karen S.
Production Manager
Small-Business (50 or fewer emp.)
"User-Friendly and Easy to Navigate"
5/5
What do you like best about Katana Cloud Inventory?

I like that it is user-friendly, and everything is easy to see. Review collected by and hosted on G2.com.

What do you dislike about Katana Cloud Inventory?

I don't like that it gives an average cost of products. Review collected by and hosted on G2.com.

Response from Andreia Mendes of Katana Cloud Inventory

Hey Karen,

Thank you for taking the time to leave a review.

We're happy to know Katana fits your team - and your customers!

David S.
DS
David S.
Chief Operations Officer
Small-Business (50 or fewer emp.)
"Intuitive and Powerful Inventory Management for Manufacturing"
5/5
What do you like best about Katana Cloud Inventory?

Katana is simple and intuitive. At the same time, it is a pretty powerful inventory system that allows you to get a lot of insight into your manufacturing processes and costs associated with them. Review collected by and hosted on G2.com.

What do you dislike about Katana Cloud Inventory?

I wish it had a few additional things for my specific industry, such as the ability to create COAs, the ability to have SOPs saved in the program, and a better way to assign production steps after an item is completed. Review collected by and hosted on G2.com.

Response from Andreia Mendes of Katana Cloud Inventory

Hi David,

Simple and powerful is exactly the balance we aim for. Glad that's coming through!

Thanks for taking the time to share your feedback, we really appreciate it.

JE M.
JM
JE M.
President/Owner
Small-Business (50 or fewer emp.)
"The simplest MRP to use by far"
5/5
What do you like best about Katana Cloud Inventory?

Kanata MRP has been a pleasant surprise. It’s incredibly simple to use and the setup is lightning fast — we were able to get the whole system running in less than a day. Integration with our existing workflow was seamless, and the ability to collect shop floor time directly from the operators has made managing operations a lot easier. The interface is clean and intuitive, so even non-technical staff were comfortable after just a short introduction. I also appreciate how lightweight it is — it gives you what you need without all the clutter of big enterprise systems.

We like that it's not a rigid type of system. For other MRP, you can't even supress a product or a recipe if you have once manufactured it. Same with the flexibility to add or remove opration, add or remove materiel for a workorder. Review collected by and hosted on G2.com.

What do you dislike about Katana Cloud Inventory?

There are still a few things that could be improved. It would be nice to have the option to set a maximum output per resource or machine to help with more accurate capacity planning. One of the most difficult thing to do in our business is to set the delivery date four or orders. This feature could be a game changer for us.

The time collection feature works well overall, but I wish the system allowed you to see notes and punches for individual employees instead of just a total summary — that would make traceability a lot clearer. Review collected by and hosted on G2.com.

Response from Andreia Mendes of Katana Cloud Inventory

Up and running in under a day, the whole team comfortable almost immediately - this was really great to read.

Flexibility is something we're genuinely proud of - we want Katana to adapt to your business, not the other way around - so it's good to know it's making a tangible difference for your team.

Thank you for taking the time to write such a detailed review and we hope you keep enjoying Katana!

Tessa B.
TB
Tessa B.
Operations Manager
Small-Business (50 or fewer emp.)
"Intuitive and Flexible—A Smooth Experience Overall"
4.5/5
What do you like best about Katana Cloud Inventory?

Intuitive, flexible - super simple to follow, and to correct if need to make changes. Review collected by and hosted on G2.com.

What do you dislike about Katana Cloud Inventory?

Can't create a Manufacturing Order with more than one SKU. Review collected by and hosted on G2.com.

Response from Andreia Mendes of Katana Cloud Inventory

Hey Tessa,

We're happy that you're finding Katana flexible and easy to understand - and most of all that it has helped you take some weight off the team.

Thank you for taking the time to leave a review.

Ash M.
AM
Ash M.
Director of Technical Services
Small-Business (50 or fewer emp.)
"Well supported MRP option"
4/5
What do you like best about Katana Cloud Inventory?

I use Katana daily to manage my manufacturing and fulfillment channels for a single location. I came from tracking everything in spreadsheets so the features have been great and I find it pretty intuitive to use.

Love being able to track serial numbers and batches to know exactly what my customers are receiving and to have peace of mind in the event of a recall.

Having API access allowed my team to build custom integrations.

Customer service has been extremely attentive any time I've had an issue. Response times are usually in a matter of minutes, not hours. Review collected by and hosted on G2.com.

What do you dislike about Katana Cloud Inventory?

Some features are released before they are fully working. There are some limitations on serial tracking, for example, you cannot include serialized items in a bundle.

Not for historical order management! There is no way to merge customers or quickly pull a list of a customer's previous orders. Review collected by and hosted on G2.com.

Response from Andreia Mendes of Katana Cloud Inventory

Hey Ash, 

This is exactly the kind of control and peace of mind we want to give our customers. It's great to know the upgrade from spreadsheets is going smoothly. 

We'll make sure to pass along the kind words to the support team too!

Thank you for taking the time to share your experience.

Verified User in Medical Devices
AM
Verified User in Medical Devices
Mid-Market (51-1000 emp.)
"Easy to implement, great value for money"
3.5/5
What do you like best about Katana Cloud Inventory?

Katana is very easy and quick to implement which means translates to driving value from the system quickly. The integration with quickbooks is easy to setup and works well. The system pricing is competitive and a 3rd party consultant was not required for implementation. Customer support is good, and the Katana product team is actively engaging customers to improve the system. Review collected by and hosted on G2.com.

What do you dislike about Katana Cloud Inventory?

Katana could improve it's usability, specifically as it relates to traceability. It would be helpful if it could assign unique internal part numbering scheme automatically. It would also be helpful if some data fields could be made immutable, specifically sales and manufacturing order numbers. It would also say that SN and lot number traceability could be significantly improved. Being only able to use a SN on a "finished" product is limiting. We often receive materials already serialized and with the current system we have we can't use that for treacability. Lastly it would helpful it some standard analytics like First pass yield and total yield would be available under the insights tab. Computing these metrics manually seems like a lot of unnecessary work. Review collected by and hosted on G2.com.

Mauricio  D.
MD
Mauricio D.
Manager
Small-Business (50 or fewer emp.)
"Simple, Cost-Effective, and Effortless to Use"
5/5
What do you like best about Katana Cloud Inventory?

It's simple, cost effective, easy to use Review collected by and hosted on G2.com.

What do you dislike about Katana Cloud Inventory?

There are some good features that need extra budget if you want to use it Review collected by and hosted on G2.com.

Response from Andreia Mendes of Katana Cloud Inventory

Hi Mauricio,

"Simple, cost-effective, easy to use" is the experience we're working for.

We hear you on the sales pricing limitation and we're taking note.

Thanks for taking the time to leave a review.

Dave R.
DR
Dave R.
Executive Vice President of Operations
Small-Business (50 or fewer emp.)
"Very Easy to Understand and Use"
5/5
What do you like best about Katana Cloud Inventory?

Very easy and intuitive to understand and use. Review collected by and hosted on G2.com.

What do you dislike about Katana Cloud Inventory?

Not being able to add information to invoices before it goes to quickbooks. Review collected by and hosted on G2.com.

Response from Andreia Mendes of Katana Cloud Inventory

Hi Dave,

Thank you for taking the time to leave a review.

We’ve worked hard to make Katana easy to understand, so teams can pick it right up and start seeing the benefits fast. We’re glad you’re enjoying it!