Natalie R.
NR
Natalie R.
Small-Business (50 or fewer emp.)
"Great for Manufacturing, Needs Better PO Features"
3.5/5
What do you like best about Katana Cloud Inventory?

I really like that Katana Cloud Inventory works well for manufacturing, which is essential for our needs. The multi-level BOMs are very helpful to us because we have complex manufacturing processes. I also appreciate the insights feature, which is quite useful for analyzing past data and making forecasts for future ordering and production. Review collected by and hosted on G2.com.

What do you dislike about Katana Cloud Inventory?

I would like there to be a better system for auto-assembly products. Currently, auto-assembly is only available for kits, not for individual products. The purchase orders (POs) could be improved in multiple ways: you should be able to select the tax code for all items at once, instead of going through them one by one; when ordering cases, it should show the case size and the total amount, rather than just the number of cases, requiring a click into the UoM field; most importantly, you should be able to apply a discount to the total PO and have it be distributed, similarly to applying shipping costs to the whole PO. Review collected by and hosted on G2.com.

Kelsey Z.
KZ
Kelsey Z.
Small-Business (50 or fewer emp.)
"Detailed Production Insights, Needs Better Sales Integration"
3/5
What do you like best about Katana Cloud Inventory?

I like how detailed Katana Cloud Inventory is when it comes to product recipes and inventory tracking. It's nice having everything in one place, from materials to packaging to the final product, which has automated our system and helped prevent us from running out of materials during projects. This prevents us from having to stop production unexpectedly and saves us money. After using Katana Cloud Inventory for about a month, our process is much smoother. Review collected by and hosted on G2.com.

What do you dislike about Katana Cloud Inventory?

There are many things that could be improved. While the production side of Katana is fairly seamless, the sales side has many issues that slow our team down and make it difficult to stay organized. Sorting products is a big problem that we run into with the limited fields Katana provides. In Shopify, we can sort products by type, vendor, category, name, etc., and have a clearer picture of inventory. In Katana, we are limited to sorting by name or SKU, and it's hard to filter out external vendor products or products that we're out of stock for. Additionally, it's hard to create transfers since we're not able to have advanced filters. We have to scroll and scroll through hundreds of products to be able to find and select what we need. Even if we are sorting by SKU, there are other products that show up, creating clutter in the list. Another issue is not having product sync with Shopify until an item is sold. We frequently move product between locations, and this makes our inventory show as out of stock until it's sold. It would be nice to have a more streamlined inventory sync with Shopify, especially since if the inventory doesn't immediately show up, it may appear as out of stock on our online store, keeping customers from purchasing it. Another issue is not being able to bulk edit within Katana. I understand that there are many data export options, but this creates many additional steps to download, edit, and import, all while making sure not to accidentally edit something I didn't mean to. It would be easier and more streamlined to edit within Katana directly and not have many excel sheets to sort through. Overall, user experience could be greatly improved for easier and quicker workflows. Using similar workflows to Shopify would make the integration a lot smoother and reduce the learning curve for our sales teams. Review collected by and hosted on G2.com.

Response from Brendan of Katana Cloud Inventory

Hi there! We're glad Katana has made a real difference on the production side, preventing unexpected stops and keeping materials in stock.

On the pain points: we're aware that sorting/filtering and bulk editing have room to improve, and these are areas we're looking to improve in the future. On the Shopify inventory sync, this is a known gap specifically for the initial sync when adding a newly created location, not an ongoing sync issue. It's something we want to address, and your feedback helps us prioritize.

We're looking forward to making the experience better for you.

Tristan S.
TS
Tristan S.
Small-Business (50 or fewer emp.)
"Simplified Inventory Management with QuickBooks Integration"
4.5/5
What do you like best about Katana Cloud Inventory?

I like the simplicity of using Katana Cloud Inventory. It's very well thought out. The PO system is very nice, and I appreciate that we can use inventory and quotes all in one place, which makes it a lot easier. It keeps everything organized and integrates with QuickBooks so our inventory is managed correctly. The initial setup was extremely easy, albeit time-consuming. Review collected by and hosted on G2.com.

What do you dislike about Katana Cloud Inventory?

The customer relations portion of the platform. There is no way to send those quotes through Katana making it harder to track. I also do not like that there are so many add ons that are not included and cost significant amounts. For instance, scanning the items and having to pay for the feature. If we need extra material we have to change that in Katana manually, would be nice to pull what we need in real time. I feel like add ons should not cost the same as the entire subscription. Review collected by and hosted on G2.com.

Response from Andreia Mendes of Katana Cloud Inventory

Hey, Tristan!

That's how we want Katana to feel: simple to use and highly effective.

Glad the QuickBooks integration and having POs, inventory, and quotes in one place is making life easier.

We hear you on the add-on pricing and the quote-sending limitation. We're always looking for ways to improve, so this kind of feedback is genuinely useful.

Thank you for taking the time to leave a review.

Amanda K.
AK
Amanda K.
Small-Business (50 or fewer emp.)
"Essential Inventory Tool with Integration Hiccups"
3.5/5
What do you like best about Katana Cloud Inventory?

I like that Katana Cloud Inventory syncs between Shopify and our QuickBooks. It's helpful for us because it gives us one place that's the point of truth for our inventory, so we don't have to keep multiple systems updated. Review collected by and hosted on G2.com.

What do you dislike about Katana Cloud Inventory?

The syncing between QuickBooks doesn't quite work as well as we'd like it to. It would also be great if it could sync between Gusto to better track our labor costs. We do have a pretty manual step where we have to reconcile our payroll with the manufacturing orders that actually came through in that period. Honestly, it was pretty challenging, and I'm glad I have a pretty technical background because there was a lot of uploading spreadsheets and maneuvering the data around to get it how Katana wanted it to be. So it took a few months, but we had an excellent experience with our onboarding adviser. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Small-Business (50 or fewer emp.)
"Katana Cut Our Spreadsheet Workload in Half with Time-Saving Integrations and Support"
5/5
What do you like best about Katana Cloud Inventory?

Primary focus for our team was to get off spreadsheets - and while we still use them (hard not to in business) Katana has reduced the number by more than half, significantly saving time and allowing us to redirect energy to growth. The built in native integrations, and support team are key to best performance and ensuring reasonable pricing. Review collected by and hosted on G2.com.

What do you dislike about Katana Cloud Inventory?

The one downside I would mention about Katana is the lack of a 'at a glance' dashboard - to see what is and isn't in stock at the moment. Though, to date, the team has been very responsive, and are quick to develop API apps to assist when needed. Review collected by and hosted on G2.com.

Response from Andreia Mendes of Katana Cloud Inventory

Hi,

We really apreciate you taking the time to share your results.

Cutting spreadsheets by half is no small feat - we're excited to witness your growth!

Thank you for trusting us with this transition.

Dan K.
DK
Dan K.
Warehouse Operations Manager
Mid-Market (51-1000 emp.)
"Modern, Straightforward Cloud UI That Makes Updates Easy"
4.5/5
What do you like best about Katana Cloud Inventory?

The user interface is modern and pretty straightforward. Cloud based system makes it easy to access from anywhere. Edits and updates of product information is typically simple. Review collected by and hosted on G2.com.

What do you dislike about Katana Cloud Inventory?

Minor flaws in functionality. It can be hard to navigate when searching for specific info. Doesn't always give me what I need. Not great visibility within the PO portion and other spaces. Review collected by and hosted on G2.com.

Response from Andreia Mendes of Katana Cloud Inventory

Hey, Dan!

That's what we're going for: modern inventory management for modern businesses. Happy to see that's your experience.

We're taking notes on the navigation and PO visibility.

Thanks for the feedback and for taking the time to leave a review.

Ryan B.
RB
Ryan B.
Warehouse Associate
Small-Business (50 or fewer emp.)
"Easy Sales Orders and POs in One Place"
4.5/5
What do you like best about Katana Cloud Inventory?

Being able to not only make Sales orders but POs as well. Review collected by and hosted on G2.com.

What do you dislike about Katana Cloud Inventory?

Not being able to sort by delivery date. Review collected by and hosted on G2.com.

Colton M.
CM
Colton M.
Inventory Assistant
Small-Business (50 or fewer emp.)
"User-Friendly MRP with Efficient Inventory Planning"
4/5
What do you like best about Katana Cloud Inventory?

I really like the ease of use, which is a huge benefit for our team, making it easy to understand and maintain for new users. I also appreciate Katana Cloud Inventory's inventory planning, especially the expected and calculated stock features, which make inventory planning easier and allow our whole team to see when materials are expected to arrive. The initial setup was fairly easy, which was a plus for us. Review collected by and hosted on G2.com.

What do you dislike about Katana Cloud Inventory?

We would like to see better location and bin management, or at least the ability to sync with our WMS for better location tracking. Review collected by and hosted on G2.com.

Response from Andreia Mendes of Katana Cloud Inventory

Hey Colton,

We're all about uncomplicating inventory management. We're happy to know your team is finding Katana easy to learn and work with.

Looking forward to seeing you grow with us.

Thank you for taking the time to share your feedback.

Amy K.
AK
Amy K.
Supply Chain Manager
Small-Business (50 or fewer emp.)
"Glenn Food Company Katana Review"
5/5
What do you like best about Katana Cloud Inventory?

I like that all info can be automatically transferred from other platforms so I don't have to do a lot of manual entry and that the platform is easy to learn and understand. Review collected by and hosted on G2.com.

What do you dislike about Katana Cloud Inventory?

I wish it was a little more user friendly in terms of being able to navigate, but mostly the biggest issue I have is when a sales order is packed with inventory from more than one lot/batch number, it doesn't seem to be able to pack that correctly and will get stuck after the first lot is assigned and then get stuck being able to pack all the products. I also wish I could adjust things without having to adjust the inventory period after it's closed. I think an inventory period should be an option and not automatic. Review collected by and hosted on G2.com.

Response from Andreia Mendes of Katana Cloud Inventory

Hi Amy,

Thank you for your thoughtful review.

We're happy to hear manual entry is no longer a problem for your team and you can now easily see all of your inventory data in Katana.

We're always working on improving and answering our customers needs even better. Keep an eye on our roadmap and reach out to our team whenever you need.

Jake S.
JS
Jake S.
Small-Business (50 or fewer emp.)
"Effortless Inventory Management with Reliable Integration"
4.5/5
What do you like best about Katana Cloud Inventory?

I like Katana Cloud Inventory because it's easy to use and reliable. The system tracks the consumption of ingredients, which helps take the guesswork out of reorder points. It also integrates with Shopify to automatically decrement stock when a sale is made, solving the largest issue I had. Review collected by and hosted on G2.com.

What do you dislike about Katana Cloud Inventory?

The traceability functionality can leave something to be desired. I'm unable to click through nested manufacturing orders; moving up or down the production process requires opening new window(s) to move through the process. Review collected by and hosted on G2.com.

Response from Andreia Mendes of Katana Cloud Inventory

Hey, Jake!

It's great to know you appreciate our traceability and integration capabilities and that Katana is making your daily work easier to manage.

Thank you for taking the time to leave a review, we really appreciate it! We're excited to be with you as you work (and achieve) the certifications you're working towards.