--- title: Katalon Reviews meta\_title: 'Katalon Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 225 reviews by the users' company size, role or industry to find out how Katalon works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 225 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Generative AI url: https://www.g2.com/categories/generative-ai --- ### Katalon Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **user-friendly interface** of Katalon True Platform, simplifying test creation and execution effectively. [(58 mentions)](https://www.g2.com/products/katalon/reviews?filters%5Bsentiment_snippet%5D=1149680&qs=pros-and-cons#reviews) Users value Katalon True Platform's **low code automation** , enabling accessible and efficient test creation for all skill levels. [(53 mentions)](https://www.g2.com/products/katalon/reviews?filters%5Bsentiment_snippet%5D=1149342&qs=pros-and-cons#reviews) Users value the **comprehensive automation support** of Katalon True Platform, simplifying testing across various applications effectively. [(22 mentions)](https://www.g2.com/products/katalon/reviews?filters%5Bsentiment_snippet%5D=1149510&qs=pros-and-cons#reviews) Users find **implementation easy** with Katalon, enabling quick test automation even for non-technical QA staff. [(21 mentions)](https://www.g2.com/products/katalon/reviews?filters%5Bsentiment_snippet%5D=1149097&qs=pros-and-cons#reviews) Users value the **time-saving** capabilities of Katalon True Platform, significantly reducing maintenance and setup efforts. [(20 mentions)](https://www.g2.com/products/katalon/reviews?filters%5Bsentiment_snippet%5D=1149790&qs=pros-and-cons#reviews) Users experience **slow performance** with Katalon, facing freezing and lag issues during extensive testing processes. [(22 mentions)](https://www.g2.com/products/katalon/reviews?filters%5Bsentiment_snippet%5D=1149664&qs=pros-and-cons#reviews) Users find Katalon True Platform to be **expensive** , especially for freelancers with limited budgets and features locked behind paywalls. [(11 mentions)](https://www.g2.com/products/katalon/reviews?filters%5Bsentiment_snippet%5D=1148053&qs=pros-and-cons#reviews) Users experience **system delays** with Katalon True Platform, particularly during large test executions, affecting performance and efficiency. [(9 mentions)](https://www.g2.com/products/katalon/reviews?filters%5Bsentiment_snippet%5D=1149178&qs=pros-and-cons#reviews) Users often experience **bug issues** with Katalon True Platform, including crashes, glitches, and disappearing project features. [(8 mentions)](https://www.g2.com/products/katalon/reviews?filters%5Bsentiment_snippet%5D=1149636&qs=pros-and-cons#reviews) Users find the **learning curve steep** , with challenges in training and managing variables during use. [(8 mentions)](https://www.g2.com/products/katalon/reviews?filters%5Bsentiment_snippet%5D=1149736&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Katalon ##### 1. Ease of Use Users value the **user-friendly interface** of Katalon True Platform, simplifying test creation and execution effectively. [ See 58 mentions ](https://www.g2.com/products/katalon/reviews?filters%5Bsentiment_snippet%5D=1149680&qs=pros-and-cons#reviews) See Related User Reviews ![Monty B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Monty B.") MB Monty B. Enterprise (\> 1000 emp.) 5.0/5 "Katalon the best automation platform" What do you like about Katalon? Simplicity, ease and convinence bundled with a plethora of features that has made testing and test orchestraion a cake walk. Scaling up is also pretty ![Osama Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Osama Z.") OZ Osama Z. 4.5/5 "Low-Code Test Automation with Room for Improvement" What do you like about Katalon? I like Katalon Platform's low code automation because I don't need to be a full programmer to create test cases, which speeds up test creation. The in ##### 2. Automation Users value Katalon True Platform's **low code automation** , enabling accessible and efficient test creation for all skill levels. [ See 53 mentions ](https://www.g2.com/products/katalon/reviews?filters%5Bsentiment_snippet%5D=1149342&qs=pros-and-cons#reviews) See Related User Reviews ![Osama Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Osama Z.") OZ Osama Z. 4.5/5 "Low-Code Test Automation with Room for Improvement" What do you like about Katalon? I like Katalon Platform's low code automation because I don't need to be a full programmer to create test cases, which speeds up test creation. The in ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Enterprise (\> 1000 emp.) 4.5/5 "Reliable Automation Tool for Agile Teams" What do you like about Katalon? Easy-to-use interface Built-in integrations with CI/CD tools Support for multiple scripting languages AI-powered test generation ##### 3. Automation Support Users value the **comprehensive automation support** of Katalon True Platform, simplifying testing across various applications effectively. [ See 22 mentions ](https://www.g2.com/products/katalon/reviews?filters%5Bsentiment_snippet%5D=1149510&qs=pros-and-cons#reviews) See Related User Reviews ![Suman S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suman S.") SS Suman S. Mid-Market (51-1000 emp.) 5.0/5 "Katalon platform for quick and easy automation solutions" What do you like about Katalon? Before Katalon, testing different things like websites or apps required different tools. Katalon changes that by combining everything into one platfor ![Balaji K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Balaji K.") BK Balaji K. 4.5/5 "AI-Powered Automation, Room for Browser Compatibility" What do you like about Katalon? I appreciate Katalon Platform's AI capabilities, which streamline the automation process and reduce the need for extensive coding skills. The auto-hea ##### 4. Implementation Ease Users find **implementation easy** with Katalon, enabling quick test automation even for non-technical QA staff. [ See 21 mentions ](https://www.g2.com/products/katalon/reviews?filters%5Bsentiment_snippet%5D=1149097&qs=pros-and-cons#reviews) See Related User Reviews ![Shivam D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shivam D.") SD Shivam D. Enterprise (\> 1000 emp.) 5.0/5 "Katalon for end to end automation solution" What do you like about Katalon? Katalon is a great testing tool nowadays because it has everything a quality engineers need for complete automation projects, even the free version is ![Suman S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suman S.") SS Suman S. Mid-Market (51-1000 emp.) 5.0/5 "Katalon platform for quick and easy automation solutions" What do you like about Katalon? Before Katalon, testing different things like websites or apps required different tools. Katalon changes that by combining everything into one platfor ##### 5. Time-saving Users value the **time-saving** capabilities of Katalon True Platform, significantly reducing maintenance and setup efforts. [ See 20 mentions ](https://www.g2.com/products/katalon/reviews?filters%5Bsentiment_snippet%5D=1149790&qs=pros-and-cons#reviews) See Related User Reviews ![Monty B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Monty B.") MB Monty B. Enterprise (\> 1000 emp.) 5.0/5 "Katalon the best automation platform" What do you like about Katalon? Simplicity, ease and convinence bundled with a plethora of features that has made testing and test orchestraion a cake walk. Scaling up is also pretty ![Osama Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Osama Z.") OZ Osama Z. 4.5/5 "Low-Code Test Automation with Room for Improvement" What do you like about Katalon? I like Katalon Platform's low code automation because I don't need to be a full programmer to create test cases, which speeds up test creation. The in ### 5 Cons or Disadvantages of Katalon ##### 1. Slow Performance Users experience **slow performance** with Katalon, facing freezing and lag issues during extensive testing processes. [ See 22 mentions ](https://www.g2.com/products/katalon/reviews?filters%5Bsentiment_snippet%5D=1149664&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Enterprise (\> 1000 emp.) 4.5/5 "Reliable Automation Tool for Agile Teams" What do you dislike about Katalon? Limited free version features Occasional performance lag with large test suites Learning curve for advanced features ![Suresh K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suresh K.") SK Suresh K. Enterprise (\> 1000 emp.) 5.0/5 "Katalon platform making automation testing interesting" What do you dislike about Katalon? While Katalon offers great features, it does have a few feature which still need to improve. The self-healing capability is useful, but sometimes it f ##### 2. Expensive Users find Katalon True Platform to be **expensive** , especially for freelancers with limited budgets and features locked behind paywalls. [ See 11 mentions ](https://www.g2.com/products/katalon/reviews?filters%5Bsentiment_snippet%5D=1148053&qs=pros-and-cons#reviews) See Related User Reviews ![Suman S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suman S.") SS Suman S. Mid-Market (51-1000 emp.) 5.0/5 "Katalon platform for quick and easy automation solutions" What do you dislike about Katalon? Honestly no negative point I have observed as of now. Only pricing is factor if you look for advance features. YK Yogesh K. Small-Business (50 or fewer emp.) 5.0/5 "The best automation tool for automation testers which also support low code no code." What do you dislike about Katalon? Some features are only accessible in paid version. ##### 3. System Delays Users experience **system delays** with Katalon True Platform, particularly during large test executions, affecting performance and efficiency. [ See 9 mentions ](https://www.g2.com/products/katalon/reviews?filters%5Bsentiment_snippet%5D=1149178&qs=pros-and-cons#reviews) See Related User Reviews AN 5.0/5 "It is great experience working with Katalon Studio Framework which help handling multiple libraries" What do you dislike about Katalon? Observed slowness during compilation and while deleting any test cases or dependencies JH Jotheeswaran H. Small-Business (50 or fewer emp.) 4.0/5 "Katalon automation tool is very easy to understand and use" What do you dislike about Katalon? It sometimes crashes the code and loading issues occurs ##### 4. Bug Issues Users often experience **bug issues** with Katalon True Platform, including crashes, glitches, and disappearing project features. [ See 8 mentions ](https://www.g2.com/products/katalon/reviews?filters%5Bsentiment_snippet%5D=1149636&qs=pros-and-cons#reviews) See Related User Reviews ![Dat N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dat N.") DN Dat N. Small-Business (50 or fewer emp.) 4.0/5 "Record Playback Makes It Easy to Review Sessions" What do you dislike about Katalon? The UI is still not very user-friendly, and sometimes it crashes when I open my project. ![Preeti S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Preeti S.") PS Preeti S. Enterprise (\> 1000 emp.) 5.0/5 "All-in-One Testing Solutions" What do you dislike about Katalon? Katalon platform free version is useful to start with, however, has limited features. Self healing capability is really helpful but sometime it does n ##### 5. Learning Curve Users find the **learning curve steep** , with challenges in training and managing variables during use. [ See 8 mentions ](https://www.g2.com/products/katalon/reviews?filters%5Bsentiment_snippet%5D=1149736&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Enterprise (\> 1000 emp.) 4.5/5 "Reliable Automation Tool for Agile Teams" What do you dislike about Katalon? Limited free version features Occasional performance lag with large test suites Learning curve for advanced features ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User 5.0/5 "Very user Friendly tool" What do you dislike about Katalon? One of the challenges I find with Katalon Platform is that while it's very user-friendly for basic automation, some advanced customizations (like hand ![Shivam D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shivam D.") SD Shivam D. Automation Engineer Enterprise (\> 1000 emp.) 12/6/2025 "Katalon for end to end automation solution" 5/5 What do you like best about Katalon? Katalon is a great testing tool nowadays because it has everything a quality engineers need for complete automation projects, even the free version is having very useful features. It's super easy to pick up, you can start using it quickly without a deep learning curve. The community support is excellent, so getting help with any problem is fast and simple. It works seamlessly with our existing continuous integration and delivery (CI/CD) pipelines. Review collected by and hosted on G2.com. What do you dislike about Katalon? I am hoping that a few more key features would be included in the free version. Review collected by and hosted on G2.com. What problems is Katalon solving and how is that benefiting you? Katalon is a comprehensive tool that handles every kind of testing need web, mobile, API, and even desktop applications. It’s an all-in-one package, which means you don't have to use and maintain different software solutions just to test different platforms. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite SJ Saurabh J. Software Engineer Enterprise (\> 1000 emp.) 3/10/2026 "Auto-Captures Test Data and XPaths Effortlessly" 5/5 What do you like best about Katalon? I liked that it automatically captures the data we enter in the testing window. It auto-captures everything required, including the XPaths and the input data. Review collected by and hosted on G2.com. What do you dislike about Katalon? It becomes difficult to check results when I have to go through each test case one by one, and I disliked this about Katalon, especially when there is a very high number of test cases. Review collected by and hosted on G2.com. What problems is Katalon solving and how is that benefiting you? It lets you quickly automate test cases: after you record them once, it automatically captures the steps for future runs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Santhoshi K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Santhoshi K.") SK Santhoshi K. Software Test Engineer Mid-Market (51-1000 emp.) 10/19/2025 "Best All-in-One Automation Tool for Web, API, and Regression Testing" 5/5 What do you like best about Katalon? Katalon Studio provides everything I need for automation testing in one platform. I use it mainly for web automation and regression testing, and I really like how easy it is to create, maintain, and reuse test cases. It integrates well with Git/Bitbucket, BrowserStack, and Jenkins, which helps in managing CI/CD pipelines smoothly. The UI is simple to understand, even for someone transitioning from manual to automation testing. The built-in keywords, reports, and object repository save a lot of effort. Review collected by and hosted on G2.com. What do you dislike about Katalon? Sometimes the IDE becomes a bit slow when opening large projects or when too many browser drivers are configured. The documentation could be improved for advanced configurations, and the new releases sometimes require plugin re-installation. But overall, the product remains stable and reliable. Review collected by and hosted on G2.com. What problems is Katalon solving and how is that benefiting you? Katalon Platform is solving the challenges of automating both web and API testing in a unified, easy-to-use environment. It reduces the complexity of writing scripts from scratch, provides built-in keywords, and supports multiple testing types (UI, API, mobile, and desktop). This has benefited me by saving time, improving test coverage, and enabling faster identification of issues, which ultimately helps deliver more reliable software. Its reporting and integration features with tools like Jira and CI/CD pipelines also make collaboration with my team smoother and more efficient. Review collected by and hosted on G2.com. Show More Response from Joe Sturgess of Katalon [Editedit](https://www.g2.com/survey_responses/katalon-review-11834693/official_response/edit) It's great to hear that Katalon Platform has helped streamline your testing processes and improve collaboration within your team. We appreciate your feedback and will continue to focus on delivering a reliable and efficient testing solution. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Suresh D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Suresh D.") SD Suresh D. Manager - Quality Engineering Insurance Mid-Market (51-1000 emp.) 10/11/2025 "Katalon platform - Test Automation Made Even Simpler" 5/5 What do you like best about Katalon? I was a Selenium user since a long time. While exploring the Katalon features, I found it very easy to use with almost no maintenance effort. Below are few benefits which I have noticed while using Katalan so far. 1. It provides complete ecosystem (Web, API, Mobile, Desktop) for having automation solutions for complex enterprise application. 2. Unlike other automation solutions, with Katalon, we don’t need to integrate multiple other tools for automation. 3. Having codeless feature in place, it makes easy for new comers to start with automation. At the same time it also accommodates teams with mixed skill levels. Even I started exploring this with codeless feature :) 4. With Katalon we design less flaky script as it has build-in smart waits. 5. Minimal setup time and lower maintenance overhead compare to any other automation tool. 6. Seemless integration with CI/CD pileline 7. Free training program are there along with global community which makes it easy to start with Katalon platform & easy of implementation. Review collected by and hosted on G2.com. What do you dislike about Katalon? It has many important benefits compare to any other automation tool available in the market. However, Free versions has limited features, and it’s not free for enterprise uses. So, team find it difficult to switch from other free tool to Katalon. So may be more features can be included in free version for more effective use for small teams. Review collected by and hosted on G2.com. What problems is Katalon solving and how is that benefiting you? Over the time any automation script require a maintenance effort due to change in the application feature or change in the environment and base infrastructure etc. With any other automation tool available, its big efforts actually. With Katalon, I find it easy to maintain and do the changes in less time in case there are update in the application or need to add a new script. And in the era of AI, definitely AI feature like self-healing is something that every project is looking for. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 4/6/2026 "Katalon Makes Test Automation Easy Across Web, Mobile, and API" 5/5 What do you like best about Katalon? Katalon is very easy to get started with and significantly reduces the ramp-up time for test automation. I like that it supports web, mobile, and API testing in one platform. The combination of keyword-driven testing and scripting with Groovy makes it accessible for both non-technical testers and more advanced automation engineers. Review collected by and hosted on G2.com. What do you dislike about Katalon? Performance can sometimes be an issue in large or complex projects. Dependency management and upgrades could be smoother, and advanced use cases are not always well covered in the documentation. Review collected by and hosted on G2.com. What problems is Katalon solving and how is that benefiting you? Katalon helps reduce manual testing effort, especially for regression testing, and speeds up test execution cycles. It enables teams with different skill levels to contribute to automation and improves overall test coverage for web applications and APIs. Review collected by and hosted on G2.com. Show More Response from Joe Sturgess of Katalon [Editedit](https://www.g2.com/survey_responses/katalon-review-12589745/official_response/edit) Thank you for sharing your positive experience with Katalon. We understand the importance of reducing manual testing effort and improving test coverage which will be largely addressed with the launch of True Platform, we're also committed to addressing the performance and documentation concerns you've raised. Validated ReviewerSource: Organic ![Rajkumar I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rajkumar I.") RI Rajkumar I. Software Test Engineer Mid-Market (51-1000 emp.) 10/25/2025 "Great automation tool for both beginners and experienced testers" 4.5/5 What do you like best about Katalon? Katalon offers a good balance between manual and automation testing. It’s easy to learn, even for beginners, and has powerful options for advanced users. I like how it supports different types of testing (Web, API, Mobile) in one platform. The test recorder and object spy make creating test cases much faster. Review collected by and hosted on G2.com. What do you dislike about Katalon? The performance could be improved for complex test suites, and sometimes browser drivers or version mismatches cause issues. The execution logs could also be more detailed to make troubleshooting easier. Review collected by and hosted on G2.com. What problems is Katalon solving and how is that benefiting you? Katalon helps automate end-to-end testing across web and API applications, reducing manual testing time. It also makes integration with CI/CD pipelines smoother, allowing faster releases. The built-in reporting helps quickly identify failed test areas, which improves overall efficiency. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Dominick T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dominick T.") DT Dominick T. Quality Assurance Engineer Mid-Market (51-1000 emp.) 7/22/2025 "We made Katalon the Standard Automated QA Testing Platform" 5/5 What do you like best about Katalon? Katalon is the easiest and fastest Test Automation platform to onboard new QA Engineers. It also doesn't require backend engineering experience. Most Front-End Developers can be introduced to Katalon and be writing well written tests within 2 - 4 weeks. Because of this, we have adopted Katalon as our standard automation QA testing platform accross all our family of companies, which includes 7 companies to date. The Katalon managed selenium libraries allow for QA Engineers to focus on expanding test coverage, and not the backend QA code. You can also expand the Katalon code base with your own "Custom Keywords", which allows you to continue to grow as a QA Engineer. Review collected by and hosted on G2.com. What do you dislike about Katalon? The Record feature is basically useless. It's just a gimick to get non-developers interested. But soon as you use this on slightly dynamic AUT, this feature writes bad test objects. Using an AI coding tool like Cursor is much better when wanting easy object creation. Review collected by and hosted on G2.com. What problems is Katalon solving and how is that benefiting you? It makes our testing faster, higher quality, and more reliable than a Human alone can do. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Balaji K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Balaji K.") BK Balaji K. 11/19/2025 "AI-Powered Automation, Room for Browser Compatibility" 4.5/5 What do you like best about Katalon? I appreciate Katalon Platform's AI capabilities, which streamline the automation process and reduce the need for extensive coding skills. The auto-healing feature particularly stands out as it redefines and enhances the reliability of automated tests by compensating for changes in the application under test, ensuring minimal disruption. Additionally, the initial setup is very easy and the software is lightweight, which made the transition smooth when switching from Visual Studio to Katalon Platform. This ease of use has been incredibly beneficial in making automation accessible for those with less technical expertise. Review collected by and hosted on G2.com. What do you dislike about Katalon? I experience issues with the record and play feature not working in the latest Chrome browser. Review collected by and hosted on G2.com. What problems is Katalon solving and how is that benefiting you? I use Katalon Platform to automate tests with minimal coding skills, leveraging AI capabilities like auto-healing and predefined steps for efficiency. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Dat N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dat N.") DN Dat N. Test Engineer Small-Business (50 or fewer emp.) 2/7/2026 "Record Playback Makes It Easy to Review Sessions" 4/5 What do you like best about Katalon? Record playback, and there’s also a community where I can search and find answers. Review collected by and hosted on G2.com. What do you dislike about Katalon? The UI is still not very user-friendly, and sometimes it crashes when I open my project. Review collected by and hosted on G2.com. What problems is Katalon solving and how is that benefiting you? when I have issues, I try to search in community page and sometimes get the answers i want Review collected by and hosted on G2.com. Show More Response from Joe Sturgess of Katalon [Editedit](https://www.g2.com/survey_responses/katalon-review-12327329/official_response/edit) Thank you for sharing your feedback! We're glad to hear you find the record playback feature and community support helpful. We apologize for any inconvenience caused by the UI and project crashes. Our team is continuously working to enhance user experience and stability. If you encounter any issues, please reach out to our support team for assistance. Your input helps us improve, and we appreciate your support! Current UserValidated ReviewerSource: Organic ![Rahul B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rahul B.") RB Rahul B. QA Engineer Mid-Market (51-1000 emp.) 5/21/2026 "Best Tool for Automating UI and API Test Cases" 5/5 What do you like best about Katalon? Best tool for automating UI and API test cases. Review collected by and hosted on G2.com. What do you dislike about Katalon? Katalon doest not support Performance Testing Review collected by and hosted on G2.com. What problems is Katalon solving and how is that benefiting you? Elimination of flaky tests and blind spots, with significantly reduced test creation time: Review collected by and hosted on G2.com. 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