---
title: Katalon Reviews
meta_title: 'Katalon Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 226 reviews by the users' company size, role or industry
  to find out how Katalon works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 226
  scale: '5'
date_modified: '2026-08-14'
parent_category:
  name: Generative AI
  url: https://www.g2.com/categories/generative-ai
---


# Katalon Reviews
**Vendor:** Katalon LLC  
**Category:** [AI Software Testing Tools](https://www.g2.com/categories/ai-software-testing-tools)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 226
## About Katalon
Katalon True Platform is an AI-driven software quality solution designed to unify the software testing lifecycle, enabling Quality Assurance (QA) teams to deliver high-quality software more efficiently. By integrating multiple essential capabilities into a single platform, it addresses the challenges of fragmented testing environments that often hinder productivity and inflate costs. The True Platform encompasses six core functionalities: Manual Testing, Test Automation, Test Management, Test Execution Environment, Reporting &amp; Analytics, and Production Insights, all coordinated by the Katalon AI Assistant. The fragmentation of software quality tools has historically created inefficiencies, with separate tools for each aspect of testing leading to delays and increased costs. Katalon True Platform seeks to eliminate these barriers by automating the entire testing lifecycle, not just the execution phase. This holistic approach allows QA teams to accelerate their delivery timelines, identify defects earlier in the process, and scale their quality efforts without the need for additional personnel. By streamlining the testing process, teams can focus on enhancing software quality and meeting project deadlines more effectively. A standout feature of the True Platform is the Katalon AI Assistant, which enhances productivity at every stage of the testing lifecycle. This embedded AI assistant employs six specialized agents that facilitate various tasks, from analyzing requirements and generating test cases to autonomously executing tests and reporting defects. For instance, the Requirement Analyzer identifies ambiguities in specifications, while the Bug Reporter automates the generation of detailed defect reports, integrating seamlessly with tools like Jira or Azure DevOps. This conversational AI experience keeps users in control while significantly reducing the time spent on routine tasks. Katalon Studio, a well-established test automation tool, remains an integral part of the True Platform. It provides a robust environment for teams seeking in-depth coded test automation, including custom frameworks and complex scripting. The key enhancement is that Katalon Studio now operates in conjunction with the broader platform, ensuring that all outputs are connected to the same test management and reporting infrastructure. This integration allows for a cohesive workflow across the QA team, enhancing collaboration and visibility. Designed to cater to the diverse needs of the entire QA organization, Katalon True Platform accommodates manual testers through intuitive, zero-code workflows, while providing automation engineers with the familiar scripting environment of Katalon Studio. QA managers benefit from real-time dashboards and predictable execution, and QA leaders gain consolidated visibility and cost efficiency by replacing multiple vendor solutions with a single, unified system. This comprehensive approach ensures that all team members can contribute effectively to the software quality process, ultimately leading to improved outcomes and faster delivery times.



## Katalon Pros & Cons
**What users like:**

- Users value the **user-friendly interface** of Katalon True Platform, simplifying test creation and execution effectively. (58 reviews)
- Users value Katalon True Platform&#39;s **low code automation** , enabling accessible and efficient test creation for all skill levels. (53 reviews)
- Users value the **comprehensive automation support** of Katalon True Platform, simplifying testing across various applications effectively. (22 reviews)
- Users find **implementation easy** with Katalon, enabling quick test automation even for non-technical QA staff. (21 reviews)
- Users value the **time-saving** capabilities of Katalon True Platform, significantly reducing maintenance and setup efforts. (20 reviews)
- Easy Setup (18 reviews)
- Helpful (17 reviews)
- Users value the **seamless integrations** of Katalon Platform, enhancing their learning and implementation experience effectively. (17 reviews)
- Users appreciate Katalon&#39;s **user-friendly interface** , making it easy for everyone to navigate and utilize effectively. (17 reviews)
- Ease of Learning (15 reviews)

**What users dislike:**

- Users experience **slow performance** with Katalon, facing freezing and lag issues during extensive testing processes. (22 reviews)
- Users find Katalon True Platform to be **expensive** , especially for freelancers with limited budgets and features locked behind paywalls. (11 reviews)
- Users experience **system delays** with Katalon True Platform, particularly during large test executions, affecting performance and efficiency. (9 reviews)
- Users often experience **bug issues** with Katalon True Platform, including crashes, glitches, and disappearing project features. (8 reviews)
- Users find the **learning curve steep** , with challenges in training and managing variables during use. (8 reviews)
- Poor Reporting (7 reviews)
- Browser Compatibility (6 reviews)
- Difficult Learning (6 reviews)
- Missing Features (6 reviews)
- Users experience **slow loading** times and lags, especially with large test cases and on lower-end machines. (6 reviews)

## Katalon Reviews
  ### 1. Katalon platform for quick and easy automation solutions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Suman S. | QA engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 20, 2025

**What do you like best about Katalon?**

Before Katalon, testing different things like websites or apps required different tools. Katalon changes that by combining everything into one platform for all your automation needs, including web, desktop, and API. It is easy to integrate and set up a connection with other tools like CI tool. Katalon comes with a free version that has all the necessary features to start with automation. New users can get started easily with help from its large online community & customer support. Katalon is leader in testing industry for automation due to its ease of use, ease of implementation  of new automation design.

**What do you dislike about Katalon?**

Honestly no negative point I have observed as of now. Only pricing is factor if you look for advance features.

**What problems is Katalon solving and how is that benefiting you?**

Using Katalon simplifies things by providing one single platform for all automation testing, rather than having to manage multiple separate tools. This reduces unnecessary complexity because all web, desktop, and API automation happens in one place, making it easier to manage.

**Official Response from Joe Sturgess:**

> Thank you for sharing your positive experience with Katalon True Platform! We're thrilled to hear that you find it easy to use and appreciate its all-in-one automation solutions. We're glad to hear that you haven't encountered any negative points so far.

With the launch of True you are about to unlock a host of new advanced features, feel free to reach out to our support team for more info!

  ### 2. All-in-One Testing Solutions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Preeti S. | Sr. Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** November 01, 2025

**What do you like best about Katalon?**

• It provides an solution to test websites, APIs, and desktop programs all using Katalon platform.
• Everything you need for automation testing is included in this single platform, no need to buy or learn different softwares. Easy to integrate with other tools in CI-CD.
• Easy to implement the tests, even for QA who are not tech savvy. We can convert manual test steps into automated scripts quickly and easily.
• During the execution,it ensure to wait for the page load completely, before going to the next action. This is a really useful feature that many other tools don't have.
• There are core automation features accessible even in the free version of Katalon platform.
• Free training courses and documentation are available to get started with this platform. We get quick answers and support in the active community forums.

**What do you dislike about Katalon?**

Katalon platform free version is useful to start with, however, has limited features. Self healing capability is really helpful but sometime it does not work properly

**What problems is Katalon solving and how is that benefiting you?**

It is a platform that offers a complete solution for all automation needs across different types like web, API, etc. With this tool, I don't have to search for multiple different separate solutions.

  ### 3. Low-Code Test Automation with Room for Improvement

**Rating:** 4.5/5.0 stars

**Reviewed by:** Osama Z.

**Reviewed Date:** January 13, 2026

**What do you like best about Katalon?**

I like Katalon Platform's low code automation because I don't need to be a full programmer to create test cases, which speeds up test creation. The interface is easy to use, making it more accessible. Setting it up is also easy compared to other tools, as we can run a setup file or download the release from Git. Katalon Platform supports mobile automation and API testing, which was a key reason for switching from Playwright and Cypress.

**What do you dislike about Katalon?**

I think Katalon should let you open multiple projects, just like developers do with different windows. The code merge feature should work perfectly, and the Git integration could use some improvement.

**What problems is Katalon solving and how is that benefiting you?**

Katalon Platform solves regression testing issues in mobile apps and supports mobile, API, and web testing. I like that it doesn't require full programming skills, speeds up test creation, and has an easy-to-use interface with a simpler setup compared to other tools.

  ### 4. Katalon platform making automation testing interesting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Suresh K. | Lead -  Quality Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** October 19, 2025

**What do you like best about Katalon?**

There are many benefits that Katalon platform provides to automation engineers

- The setup process is straightforward and user-friendly.
- Easy of use and integration with CI CD tool is available.
- Converting manual test cases into automated scripts is simple.
- There are no restrictions on executing test cases across TestOps, Katalon Studio, and TestCloud.
- Many core automation features are accessible in the free version, making it suitable for test case automation for testing community
- The Katalon customer support provides great assistance when contacted.

**What do you dislike about Katalon?**

While Katalon offers great features, it does have a few feature which still need to improve. The self-healing capability is useful, but sometimes it fails to handle elements accurately. Handling large test suites may lead to slower execution speeds sometimes.

**What problems is Katalon solving and how is that benefiting you?**

The platform is mainly utilized to conduct different types of web-based tests, such as validating core functionalities and performing regression checks. Katalon platform provide a great solution in automated testing by removing the need of various libraries and frameworks.

  ### 5. Katalon for end to end automation solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shivam D. | Automation Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** December 06, 2025

**What do you like best about Katalon?**

Katalon is a great testing tool nowadays because it has everything a quality engineers need for complete automation projects, even the free version is having very useful features.
It's super easy to pick up, you can start using it quickly without a deep learning curve. The community support is excellent, so getting help with any problem is fast and simple. It works seamlessly with our existing continuous integration and delivery (CI/CD) pipelines.

**What do you dislike about Katalon?**

I am hoping that a few more key features would be included in the free version.

**What problems is Katalon solving and how is that benefiting you?**

Katalon is a comprehensive tool that handles every kind of testing need web, mobile, API, and even desktop applications. It’s an all-in-one package, which means you don't have to use and maintain different software solutions just to test different platforms.

  ### 6. Best All-in-One Automation Tool for Web, API, and Regression Testing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Santhoshi K. | Software Test Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 19, 2025

**What do you like best about Katalon?**

Katalon Studio provides everything I need for automation testing in one platform. I use it mainly for web automation and regression testing, and I really like how easy it is to create, maintain, and reuse test cases. It integrates well with Git/Bitbucket, BrowserStack, and Jenkins, which helps in managing CI/CD pipelines smoothly. The UI is simple to understand, even for someone transitioning from manual to automation testing. The built-in keywords, reports, and object repository save a lot of effort.

**What do you dislike about Katalon?**

Sometimes the IDE becomes a bit slow when opening large projects or when too many browser drivers are configured. The documentation could be improved for advanced configurations, and the new releases sometimes require plugin re-installation. But overall, the product remains stable and reliable.

**What problems is Katalon solving and how is that benefiting you?**

Katalon Platform is solving the challenges of automating both web and API testing in a unified, easy-to-use environment. It reduces the complexity of writing scripts from scratch, provides built-in keywords, and supports multiple testing types (UI, API, mobile, and desktop). This has benefited me by saving time, improving test coverage, and enabling faster identification of issues, which ultimately helps deliver more reliable software. Its reporting and integration features with tools like Jira and CI/CD pipelines also make collaboration with my team smoother and more efficient.

**Official Response from Joe Sturgess:**

> It's great to hear that Katalon Platform has helped streamline your testing processes and improve collaboration within your team. We appreciate your feedback and will continue to focus on delivering a reliable and efficient testing solution.

  ### 7. Katalon platform - Test Automation Made Even Simpler

**Rating:** 5.0/5.0 stars

**Reviewed by:** Suresh D. | Manager - Quality Engineering, Insurance, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 11, 2025

**What do you like best about Katalon?**

I was a Selenium user since a long time. While exploring the Katalon features, I found it very easy to use with almost no maintenance effort. Below are few benefits which I have noticed while using Katalan so far.

1. It provides complete ecosystem (Web, API, Mobile, Desktop) for having automation solutions for complex enterprise application. 
2. Unlike other automation solutions, with Katalon, we don’t need to integrate multiple other tools for automation. 
3. Having codeless feature in place, it makes easy for new comers to start with automation. At the same time it also accommodates teams with mixed skill levels. Even I started exploring this with codeless feature :)
4. With Katalon we design less flaky script as it has build-in smart waits.
5. Minimal setup time and lower maintenance overhead compare to any other automation tool.
6. Seemless integration with CI/CD pileline
7. Free training program are there along with global community which makes it easy to start with Katalon platform & easy of implementation.

**What do you dislike about Katalon?**

It has many important benefits compare to any other automation tool available in the market. However, Free versions has limited features, and it’s not free for enterprise uses. So, team find it difficult to switch from other free tool to Katalon. So may be more features can be included in free version for more effective use for small teams.

**What problems is Katalon solving and how is that benefiting you?**

Over the time any automation script require a maintenance effort due to change in the application feature or change in the environment and base infrastructure etc. With any other automation tool available, its big efforts actually. With Katalon, I find it easy to maintain and do the changes in less time in case there are update in the application or need to add a new script. And in the era of AI, definitely AI feature like self-healing is something that every project is looking for.

  ### 8. Great automation tool for both beginners and experienced testers

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rajkumar I. | Software Test Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 25, 2025

**What do you like best about Katalon?**

Katalon offers a good balance between manual and automation testing. It’s easy to learn, even for beginners, and has powerful options for advanced users. I like how it supports different types of testing (Web, API, Mobile) in one platform. The test recorder and object spy make creating test cases much faster.

**What do you dislike about Katalon?**

The performance could be improved for complex test suites, and sometimes browser drivers or version mismatches cause issues. The execution logs could also be more detailed to make troubleshooting easier.

**What problems is Katalon solving and how is that benefiting you?**

Katalon helps automate end-to-end testing across web and API applications, reducing manual testing time. It also makes integration with CI/CD pipelines smoother, allowing faster releases. The built-in reporting helps quickly identify failed test areas, which improves overall efficiency.

  ### 9. AI-Powered Automation, Room for Browser Compatibility

**Rating:** 4.5/5.0 stars

**Reviewed by:** Balaji K.

**Reviewed Date:** November 19, 2025

**What do you like best about Katalon?**

I appreciate Katalon Platform's AI capabilities, which streamline the automation process and reduce the need for extensive coding skills. The auto-healing feature particularly stands out as it redefines and enhances the reliability of automated tests by compensating for changes in the application under test, ensuring minimal disruption. Additionally, the initial setup is very easy and the software is lightweight, which made the transition smooth when switching from Visual Studio to Katalon Platform. This ease of use has been incredibly beneficial in making automation accessible for those with less technical expertise.

**What do you dislike about Katalon?**

I experience issues with the record and play feature not working in the latest Chrome browser.

**What problems is Katalon solving and how is that benefiting you?**

I use Katalon Platform to automate tests with minimal coding skills, leveraging AI capabilities like auto-healing and predefined steps for efficiency.

  ### 10. Easy to create a automation test cases for Novices

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Building Materials

**Reviewed Date:** October 07, 2025

**What do you like best about Katalon?**

We transitioned from another product and i was looking for the same functionality but at a more competitive price point. Our previous vendor wanted to charge a lot for a license that could be installed on a server environment this isn't the case with Katalon Studio. I am in charge of all the automated testing activities within my organization within a small web development team

**What do you dislike about Katalon?**

i don't like it that i need a runtime license to be able to run scheduled tests when only running small test suites. i would like to be able to just have the option to do this within enterprise even if this was limited to 1 test suite.

**What problems is Katalon solving and how is that benefiting you?**

making it easy to test our web site and ecommerce functionality

  ### 11. One Tool, Zero Hassle – Start Automating Instantly

**Rating:** 4.0/5.0 stars

**Reviewed by:** Suman Y. | Senior Software QA Automation Engineer, Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 28, 2025

**What do you like best about Katalon?**

Katalon is an all-in-one platform that eliminates the need for users to search for platform-specific automation solutions (Web, API, Desktop, Mobile). It's also quite easy to link up multiple platforms' test steps when needed, like fetching data from an API and verifying it with UI data, then switching to a desktop app or vice versa on the same flow. It is a ready-to-use automation solution that cuts out the need for a hectic framework and dependency setup process. Simply create a project and start automating your test cases.

**What do you dislike about Katalon?**

Parallel execution is not permitted for test cases under a single test suite, even though Katalon employs frameworks like JUnit and TestNG, which readily provide parallel execution of tests regardless of any category, tags, or suite. This extends the duration of execution while executing the Test Suite Collection.
Although TestOps' centralized reporting is fairly good, users cannot view real-time reports for completed test cases and must wait for the entire execution to finish before viewing the report. Furthermore, users are unable to determine which test cases are running in the instance, what has been completed, and what is still to start from the session log for an execution of a Test Suite Collection.

**What problems is Katalon solving and how is that benefiting you?**

Katalon significantly cuts down the time required on creating TestObjects with the Record and Play feature.
Easy integration of TestOps with remote machines and the cloud for test execution.
Centralized reporting on TestOps eliminates the need for sharing physical report files, which can now be done just with a link.

  ### 12. Easy to automate and run testcase.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hemali G. | Team Lead, Enterprise (> 1000 emp.)

**Reviewed Date:** March 27, 2025

**What do you like best about Katalon?**

Easy to install and use
Easy to implement manual testcase to automate
Integrate katalon with github repo
Quick reply from support when you drop message on Katalon community.
There is no limits to run testcases on Testops,  Katalon Studio, TestCloud etc.
The free version of Katalon Studio allows 5 users and 2000 tests per month.
Free version of it give supports to many features of it that we can use for TC automation.

**What do you dislike about Katalon?**

Self healing is good feature in it.. sometimes Self healing is not working properly with captcha or Re-captcha.

Need to have groovy knowledge for creating custom keywords

There should be support for other language or Scripts supports while writing custom keywords

**What problems is Katalon solving and how is that benefiting you?**

Easy to develop and maintain  testcase automation, 
Easy to create tand maintain est suit and testsuit collection
Run test case on TestOps, Kataloan studio
Run testcase cross OS, cross platform, cross broswer with different version using TestCloud With / without tunnel, TestOps agent (local/docker), 
Integrate with Jenkin and Jira

  ### 13. Katalon is a very easy to use yet powerful automation tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christ John A. | Senior Quality Assurance Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 20, 2025

**What do you like best about Katalon?**

In my opinion, Katalon Platform is one of the most user-friendly and effective automation solutions available. Even people without years of coding experience can set up test cases in a matter of minutes due to its low-code approach. However, its full-code option adds even more flexibility by allowing skilled users to write complex and versatile automation routines. This is especially useful when dealing with sophisticated test scenarios that require custom scripting beyond the simple record-and-playback methods. The integrated features are great, especially the object repository management and the seamless CI/CD integration.

Another aspect I appreciate about Katalon is its supportive community. While using the free version of Katalon Studio, I didn’t have access to 24/7 customer support, but the Katalon forum became a valuable resource. The community members and Katalon admins are incredibly helpful, always willing to provide guidance and assurance. Even though responses take time, they are insightful and genuinely supportive. Special shoutout to @Elly_Tran for offering great assistance! That's why I believe that Katalon is a must have for companies as an automation tool and I personally will use it forever.

**What do you dislike about Katalon?**

Even though Katalon is an amazing tool, there are some limitations. Performance can be a bit slow when dealing with very large test suites. Also, while trying to see test results in real time, it can be quite troublesome when reporting in Katalon TestOps sometimes vanishes or is severely lagged. The experience would also be improved with more vigorous reporting and community driven customization options.

**What problems is Katalon solving and how is that benefiting you?**

Its the regression testing which we all know is tedious and Katalon take cares of that.

  ### 14. Katalon Platform is my choice for all our automation needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joe B. | QA Team Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 06, 2025

**What do you like best about Katalon?**

Ability to execute large test suites remotely on TestCloud, leaving Studio free for scripting & running individual test cases.
Katalon Studio is easy to learn and gives beginner to advanced automation testers an arena to execute basic to complex test scenarios.
Katalon TestOps offers the reporting and analysis we need to identify issues on our products and manage our automation setup.

**What do you dislike about Katalon?**

The Visual Testing part of the platform could use some improvements - such as being able to manage baseline collections a bit easier and making the screenshot mechanism a bit more stable.
We cannot currently use the API offerings of the tool as we store our projects in Gitlab and there is no way to encrypt API tokens as variables so this isn't good from a security perspective.

**What problems is Katalon solving and how is that benefiting you?**

Our regression and smoke testing collections are extensive and take a long time to execute manually - which historically created a bottleneck in our delivery cycles and also kept QA's focus not on new enhancements and fixes but on existing functionality.
We have automated all of our regression and smoke tests using Katalon and now we don't have this issue anymore - which now means we have faster release cycles, improved QA focus on new enhancements and fixes and overall better quality.

  ### 15. Katalon Studio Review Based on My 3 Years of Professional Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 17, 2025

**What do you like best about Katalon?**

What I like about Katalon is the ease of use when it comes to automation.
I didn’t find it difficult to follow courses provided by Katalon or tutorials on YouTube. Even though I don’t come from an IT background and have limited coding knowledge, Katalon has been very helpful throughout my three years of work. It also played a big role in helping me transition from a manual tester to an automation tester.

**What do you dislike about Katalon?**

What I don’t like about Katalon is the mobile integration.
I’ve found it quite difficult to use Katalon for mobile automation, whether it's for Android or iOS, especially when it's assigned by my supervisor. I’ve faced many challenges working with mobile testing. On top of that, since I’m based in Indonesia, most local tutorials are focused on web automation, not mobile. Even when I do find mobile-related learning resources, I often struggle to follow them.

**What problems is Katalon solving and how is that benefiting you?**

With automation, I’m definitely helped when it comes to repetitive testing tasks. I don’t need to do a lot of coding—so far, I’ve mostly relied on drag-and-drop features, which makes the process easier. However, there are some features I wish were available in the free version, like the "Start from here" feature, which is unfortunately only included in the Enterprise edition.

  ### 16. A new dimension to simplifying test automation while maximising output

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sumir T. | Lead Quality Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** March 26, 2025

**What do you like best about Katalon?**

Throughout my experience with Katalon, the one thing that stood out to me was the low code nature of it where its record and capture feature made it simple to capture page objects without the need to specifically write xpaths or other web locators for it. The amount of time that is essentially saved by being able to capture page objects with a simple click followed by replicating a users actions through the record button and then convert that into a test case is remarkable. Katalon essentially enables you to focus on the bigger picture while reducing the efforts taken in setting up complex page classes and validating plus writing up page objects.

**What do you dislike about Katalon?**

Although the benefits outweigh the negatives, if any, I would say a useful addition to Katalon Studio would be making the the Studio Assist AI provide suggestions to the code on its own instead of the user having to specifically highlight a section of the code and have it provide the output. Much like Amazons code whisperer.

**What problems is Katalon solving and how is that benefiting you?**

I have primarily used Katalon for learning purposes while also exploring the possibility of its benefits in my project. But from my time using Katalon’s it’s greatly sped up the time taken in automating a web application without the tedious and time consuming of setting up a project structure, page class files, page objects and complicated methods.

  ### 17. All in one Test Automation tools

**Rating:** 4.0/5.0 stars

**Reviewed by:** Depa P. | Senior Software Quality Assurance Engineer, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 04, 2025

**What do you like best about Katalon?**

Katalon simplifies test automation, making it accessible even for those just starting out. It provides comprehensive support for Web, API, Mobile, and Desktop testing, all within a single platform. With an intuitive interface and advanced features such as BDD and seamless CI/CD integration, it streamlines testing workflows effectively.

**What do you dislike about Katalon?**

It may experience some delays when handling complex tests, and the cost of accessing advanced features can be on the higher side. Additionally, there’s room for improvement in areas like report customization and debugging capabilities.

**What problems is Katalon solving and how is that benefiting you?**

Reducing the repetitive task to test features, help QA team to do regression test on every release phase

  ### 18. I have one year of experience in Katalon Studio Platform.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pragatheeshwaran R. | Automation Test Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 02, 2025

**What do you like best about Katalon?**

Katalon Studio is more flexible and easy to understand Automation Platform.
And I am working in both Application programming Interface (API) and User Interface (UI).Compare to Selenium Katalon is less time consuming , that is the reason to automate more Scripts and Productive is more high

**What do you dislike about Katalon?**

Most of the times I'm facing Hangs and bugs. Sometime project doesn't show in Katalon then Run button also does not work correctly and disappear from the their Navigation. Dear Katalon team kindly please look into the issues, It would be more helpful to the users.

**What problems is Katalon solving and how is that benefiting you?**

Low Productivity is the Business's Main reason. When I using Katalon I can Achieve my Automation Scripts count Quickly

  ### 19. Using Katalon for testing web applications is easy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Khac Hieu N. | Automation Tester, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 26, 2025

**What do you like best about Katalon?**

It is easy for me - with limited knowledge about automation test - to start working as a automation tester with the help of Katalon.  The record-and-playback is straightforward, allow me to quickly set up test cases. Also, I can find myself answers to unclear things in community forums.

**What do you dislike about Katalon?**

While the record-and-playback is easy to use, sometimes debugging can be challenging. Error messages are sometimes unclear, making it difficult to identify and fix issues quickly.

**What problems is Katalon solving and how is that benefiting you?**

I think Katalon TestOps provides central management hub for better team collaboration.

  ### 20. One of the best tools in the current industry

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vishnu M. | Head of Automation, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 05, 2025

**What do you like best about Katalon?**

Its easiness to use. Even a test engineer without any prior coding knowledge can even confidently say about the automation testing possibilities simply going with the tool. 

A tool have all of the features for web, mobile and api testing.

**What do you dislike about Katalon?**

The report generated from Katalon studio. It should be enhanced to in a form of presentable to clients.

**What problems is Katalon solving and how is that benefiting you?**

Simply the effort that we need to put for freshers in automation to scale up to automation expert. Even the Katalon academy also seems pretty good enough to understand different type of testing vs Katalon capability.

  ### 21. Katalon Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pranav N. | Lead Software Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** March 27, 2025

**What do you like best about Katalon?**

Very easy to understand as compared to the other automation platforms out there. Has a wide array of options to choose from in terms to automation operations. Hardly had to look out for help guides in order to walk through my certification program. Was really a breeze!

**What do you dislike about Katalon?**

None that I can point out. Had a great experience overall.

**What problems is Katalon solving and how is that benefiting you?**

Helping me automate with just the UI and no-code approach, Katalon would be my go to tool going forward as a preferred choice.

  ### 22. It is great experience working with Katalon Studio Framework which help handling multiple libraries

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting

**Reviewed Date:** September 19, 2025

**What do you like best about Katalon?**

User Friendly and Keyword driven framework, accessability

**What do you dislike about Katalon?**

Observed slowness during compilation and while deleting any test cases or dependencies

**What problems is Katalon solving and how is that benefiting you?**

Removing Dependencies between multiple libraries and the frameworks needed to automated tests solutions

  ### 23. Best tool in the market for Automation testing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sivaramakrishnan S. | Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 21, 2025

**What do you like best about Katalon?**

Very easy to create and integrate tests with different CICD tools. Simple instructions to set up the different tools of Katalon platform. Quick response to tickets logged in Katalon support for any issues encountered. Parallel exectuion is one of the cool features that helps reducing the test execution timeline. Easily Integrates with various different testing/version control/CICD tools.

**What do you dislike about Katalon?**

Studio load time and Git hub integration is bit slow.

**What problems is Katalon solving and how is that benefiting you?**

Using primarily for web testing for different testing needs like Smoke testing, Regression testing.

  ### 24. Katalon...Test Automation made easy?

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 21, 2025

**What do you like best about Katalon?**

The thing I like best when working with Katalon is the ability to pick up right where I left off. The ability to create custom keywords is a huge plus. Couldn't do this job without them

**What do you dislike about Katalon?**

From the get go there is little in the way of formalized training in this platform. Its kind of a learn as you go product and many hours on forums figuring out what you want to do and how to do it. Switching between projects can prove interesting as well from both the studio side and the Test Ops side.

**What problems is Katalon solving and how is that benefiting you?**

It provides for continual regression testing without human involvement. Provides valuable insight into application reliability on a continual basis.

  ### 25. All in One tool for automation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 11, 2025

**What do you like best about Katalon?**

Katalon Studio is an all-in-one automation testing solution designed for web, API, mobile, and desktop applications.It offers a codeless automation option,Setting up Katalon Studio is quick and straightforward. It does not require extensive configurations like Selenium or Appium.it also offers good customer support.Katalon is suitable for daily use across multiple types of automation. Katalon integrates well with popular tools like:Selenium, Appium and Jira

**What do you dislike about Katalon?**

Many organizations need separate tools for web, mobile, and API testing, leading to increased complexity and maintenance efforts.

**What problems is Katalon solving and how is that benefiting you?**

Traditional automation tools like Selenium require extensive coding knowledge, making it difficult for manual testers to transition into automation. Katalon provides codeless automation with built-in keywords and a record & playback

  ### 26. My Experience with Katalon

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shoaib W. | Associate Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 07, 2025

**What do you like best about Katalon?**

Katalon’s use of Custom Keywords, Object Repositories, and Data-Driven Testing simplifies maintenance and allows for highly reusable test components.

**What do you dislike about Katalon?**

When you scale up with lots of test cases, test suites, and large object repositories, the IDE can get slow or laggy, especially on lower-end machines.

**What problems is Katalon solving and how is that benefiting you?**

Problem Solved: Writing automation scripts from scratch takes time and skills in coding frameworks.
Benefit: With its low-code UI, record & playback, and object spy, even manual testers or new QA engineers can quickly build automated test cases.

This has helped reduce testing cycles and increased coverage — especially for repetitive regression tests.

  ### 27. Katalon Platform: A Powerful All-in-One Test Automation Tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Moath  A. | Automation Team Lead, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 27, 2025

**What do you like best about Katalon?**

All-in-One Solution, Low-Code & No-Code Automation, Pre-Built Test Framework, Rich Built-in Reports & Analytics, Easy CI/CD Integration, Built-in AI & Self-Healing Tests and Data-Driven Testing

**What do you dislike about Katalon?**

Performance Issues – Katalon Studio can be resource-intensive, leading to slow performance, especially with large test suites.
Also Limited Flexibility Compared to Open-Source Tools – While it provides a codeless option, customization and complex scripting can sometimes be more restrictive than Selenium or Appium.

**What problems is Katalon solving and how is that benefiting you?**

Visual & AI-based Testing, Validating UI changes visually is difficult with traditional automation tools, Katalon provides visual testing features and integrates with AI-powered testing tools to detect visual regressions automatically.

  ### 28. Verify Nice

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness

**Reviewed Date:** May 14, 2025

**What do you like best about Katalon?**

I like how Katalon Platform combines powerful test automation features with a user-friendly interface, making it easy to create, manage, and execute tests efficiently

**What do you dislike about Katalon?**

I dislike that Katalon can be resource-intensive at times and occasionally lacks flexibility compared to fully code-based framework

**What problems is Katalon solving and how is that benefiting you?**

Katalon Platform simplifies end-to-end test automation by providing an all-in-one solution for web, API, desktop, and mobile testing. This saves time, reduces the need for multiple tools, and helps deliver higher-quality software faster

  ### 29. What great journey it has been for 4 years

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yann S. | Test Architect, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 27, 2024

**What do you like best about Katalon?**

The ease of starting automation with Katalon is amazing: during an internal course we were able to quickly make it work and have 10 users internally split worldwide script their first Web UI automated scenario with no technical issue or limitation like third party software install / library install / machine configuration... 

The fact that a Docker image is provided for remote run with ease and all the capabilities which come with katalon Platform are great comapred to other tools: TestOps website to upload / centralize all tests results with screenshots and video records, visual testing simplified, etc... 

Also Katalon does not stand idle and keeps innovating, bringing new features or product, and has both a very active and professional support in addition of a supportive forum community.

Last but not least Katalon still provides a free unlimited version of their studio, with less feature than paying version of course, but it's a clear advantage comapred to competition where often only full version 30 days trial are proposed which can be complicated for demo / training / PoC etc...

**What do you dislike about Katalon?**

Perfect for Web UI clearly, whereas not so great for Desktop App test automation... 

I guess all this hard work to make Katalon such a great tool comes with a price, explaining why license prices increased significantly over the years and are now close to competition. Yet it is somthing to keep in mind that Katalon is not as affordable as it used to be.

**What problems is Katalon solving and how is that benefiting you?**

Allows us to hide selenium complexity and make test automation scripting very easy, close to no code but keeping some dev like abilities when needed.

  ### 30. katalon is easy automation tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bhuvanesh A. | Test engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 20, 2025

**What do you like best about Katalon?**

katalon is an good automation tool it's very easy to learn and achieve the test cases. initial stage only will struggle after learning this a one of the essayist automation tool in world

**What do you dislike about Katalon?**

coding is recording at the time its will slow

**What problems is Katalon solving and how is that benefiting you?**

i can able to create the lot of data's for my software testing at the time so its very usefull

  ### 31. It is a userfriendly software and easy for behiners

**Rating:** 4.5/5.0 stars

**Reviewed by:** Koushick Kumar K. | Test engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 08, 2025

**What do you like best about Katalon?**

Very easy to fetch the xpath of the variable to from the web application and provide suggession for the writing code.

**What do you dislike about Katalon?**

Some of the feature are not able use as free and use large amount of memory

**What problems is Katalon solving and how is that benefiting you?**

It is very usefull in automation testing compare to other sofware testing tool and have a userfriendly menus and interface, helps user to fetch data in a easy manner

  ### 32. A Powerful Test Automation Solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ajith K. | TEST ENGINEER, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 11, 2025

**What do you like best about Katalon?**

Katalon Platform is great because it simplifies test automation while still being powerful enough for advanced users

**What do you dislike about Katalon?**

While there’s a free version, many advanced features (like TestCloud, Smart Wait, and advanced reporting) require a paid subscription.

**What problems is Katalon solving and how is that benefiting you?**

The low-code/no-code test creation allows non-developers to automate tests, reducing reliance on highly technical engineers.

  ### 33. Easy to use but can be slow at times.

**Rating:** 4.0/5.0 stars

**Reviewed by:** FAJAR I. | Quality Assurance, Enterprise (> 1000 emp.)

**Reviewed Date:** March 19, 2025

**What do you like best about Katalon?**

Powerful automation, easy-to-use interface!

**What do you dislike about Katalon?**

Limited debugging options and slow execution.

**What problems is Katalon solving and how is that benefiting you?**

Katalon Platform simplifies test automation by providing an all-in-one solution for web, mobile, API, and desktop testing. It saves time with built-in features like record-and-playback, scriptless automation, and integrations with CI/CD tools, improving efficiency and reducing manual effort.

  ### 34. Exceptional tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kotha S. | Associate Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 10, 2025

**What do you like best about Katalon?**

What I like best about Katalon Platform is its all-in-one ecosystem that simplifies test automation across Web, API, Mobile, and Desktop in a single environment.

**What do you dislike about Katalon?**

Limited debugging flexibility compared to traditional IDEs like IntelliJ or Eclipse — especially when dealing with complex Groovy scripting or third-party libraries. Also, while the object repository is helpful, it can get cluttered quickly, and managing large numbers of test objects sometimes feels less intuitive.

**What problems is Katalon solving and how is that benefiting you?**

Reducing lot of manual efforts

  ### 35. Very friendly and compatible tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** SREERAG P. | Automation Testing, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 15, 2025

**What do you like best about Katalon?**

Record and playback,Self healing Option,Inbuild framework, Easy Report,User Keyword option ,Data driven testing

**What do you dislike about Katalon?**

Colour Theme,Smart wait takes more time for particular application eg CBS systems.

**What problems is Katalon solving and how is that benefiting you?**

Easy understanding framework ,folder structure,reports,easy maintenence,Testops options,

  ### 36. why katalon

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Facilities Services

**Reviewed Date:** August 29, 2025

**What do you like best about Katalon?**

automation testing , api testing, AI feature

**What do you dislike about Katalon?**

updates are to be educated for the users

**What problems is Katalon solving and how is that benefiting you?**

issue with automation, cross platform , ai perspective

  ### 37. Katalon automation tool is very easy to understand and use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jotheeswaran H. | Software tester and Automation tester, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 20, 2025

**What do you like best about Katalon?**

Katalon automation tool is very easy to understand and use

**What do you dislike about Katalon?**

It sometimes crashes the code and loading issues occurs

**What problems is Katalon solving and how is that benefiting you?**

Easy to create a workflow for modules and its saving times of lots of tester

  ### 38. Magical SuperApps for QA-ing any kind of software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 26, 2025

**What do you like best about Katalon?**

The environment itself. Katalon Platform is supported by a cloud environment, AI, and an easy-to-use user experience. So the QA team could easily implement automation system for their pipeline to guard the quality of the products.

**What do you dislike about Katalon?**

Seems katalon should be separate the license: e.g. for API testing, for Mobile, etc.

**What problems is Katalon solving and how is that benefiting you?**

Regression testing is sooooo effortful, so katalon could help with seamlessly!

  ### 39. Katalon is the best Automation Software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 20, 2025

**What do you like best about Katalon?**

One of the best user friendly automation software

**What do you dislike about Katalon?**

Currently I haven't faced any downsides from the Katalon.

**What problems is Katalon solving and how is that benefiting you?**

Katalon is used to test the software more easily compared to other automation software.

  ### 40. Easy to learn and very useful

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Research

**Reviewed Date:** May 13, 2025

**What do you like best about Katalon?**

Multiple browser run 
Automatic generated code

**What do you dislike about Katalon?**

Font size is so small. 
Everything else is OK

**What problems is Katalon solving and how is that benefiting you?**

I need to try more, But quickly do a regression testing

  ### 41. Best Test Automation Tool Ever!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Graham E. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 13, 2024

**What do you like best about Katalon?**

One tool does it all!  WebUI, API (SOAP/REST), Native, Mobile, parallel executions, multi-browser, Git interoperability, Eclipse IDE etc.  Support is great too.  I love that it supports all levels of users, from quick record/playback and keywords, to experienced developers that need everything.  I've used Katalon every day for the past three years and it's head and shoulders over its competition... and I've been developing test automation for 33 years, so I know what I'm saying here!

**What do you dislike about Katalon?**

Price and inability to have some users with the free license to start with, because we have paid license usage.

**What problems is Katalon solving and how is that benefiting you?**

Test automation of (mostly) web applications.  Having a tool that I can depend upon at the heart of our test automation framework makes my job as QA Automation Architect much easier.

  ### 42. Well perform for new users

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Mining & Metals | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 02, 2025

**What do you like best about Katalon?**

Useful in report and katalon studio for regression testing

**What do you dislike about Katalon?**

Katalon Run Engine not include in platform KSE

**What problems is Katalon solving and how is that benefiting you?**

Report and katalon ops

  ### 43. Katalon Studio: The Best Choice for Test Automation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Akanshu K. | Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 23, 2024

**What do you like best about Katalon?**

Katalon Studio combination of its user-friendliness, comprehensive features, and robust support make Katalon a highly efficient and effective test automation solution

**What do you dislike about Katalon?**

Although it is user-friendly for basic tasks, mastering advanced features and customizations can be challenging for new users.

**What problems is Katalon solving and how is that benefiting you?**

Katalon automates regression testing, ensuring that new code changes do not introduce new bugs and saving significant time and effort for the testing team.

  ### 44. mis some features

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 03, 2025

**What do you like best about Katalon?**

i can make tests that other ppl can use that don't knkow how to write them

**What do you dislike about Katalon?**

we have lots of stale elements problem with apache wicket

**What problems is Katalon solving and how is that benefiting you?**

end to end testing

  ### 45. User friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** January 17, 2025

**What do you like best about Katalon?**

In-built features and components are very helpful for scriptless automation.

**What do you dislike about Katalon?**

Add more flexibility to use other open source components

**What problems is Katalon solving and how is that benefiting you?**

Monitoring

  ### 46. Feedback_Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 10, 2025

**What do you like best about Katalon?**

its a User-friendly tool for Automation testing with no technical background

**What do you dislike about Katalon?**

Nothing. to dislike about the katalon platform

**What problems is Katalon solving and how is that benefiting you?**

In learning stage

  ### 47. Best testing platform to automate test cases

**Rating:** 4.5/5.0 stars

**Reviewed by:** Abhishek A. | Quality Analyst L2, Enterprise (> 1000 emp.)

**Reviewed Date:** May 12, 2024

**What do you like best about Katalon?**

Katalon studios is the best platform available for automating the test cases and writing scripts. User friendly UI and ease of working really enables the user to be more efficient when automating scripts.

**What do you dislike about Katalon?**

Selenium provided better script writing UI than Katalon, but Katalon does have more features than selenium.

**What problems is Katalon solving and how is that benefiting you?**

Helps to automate test scripts and execute them.

  ### 48. It’s was very great experience while using this software.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Er. Shiv Prakash P. | Full Stack Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 23, 2024

**What do you like best about Katalon?**

Its is easy to use UI, significant test automation features, cross-browser platform testing and connecting with popular framework.

**What do you dislike about Katalon?**

There is nothing about katalon to dislike.

**What problems is Katalon solving and how is that benefiting you?**

Katalon supports  cross browser testing across major browsers and cross platform testing for software and automation testing.

**Official Response from Harold Hoang:**

> Thank you for your positive feedback! We're pleased to know that you appreciate the easy-to-use UI, significant test automation features, and cross-browser platform testing. We're committed to providing a seamless experience for our users.

  ### 49. Katalon Studio in my Automation Testing Journey

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bharathi A. | Technology Specialist QA, Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 28, 2023

**What do you like best about Katalon?**

I started my career as an automation Tester. Most organizations prefer to use Open-source test automation tools for their testing needs and to reduce the cost to the company and prefer to use selenium with Eclipse. I worked in the same for 3.5 years and when I joined my current organization they already implemented Katalon Studio in 2020 and Katalon Studio was a free tool for testing. My first hands-on experience at Katalon studio was exciting In Eclipse we used to write reusable methods and save them to be used for upcoming projects we need to maintain them in order to reuse them. katalon simplifies that by providing those Keywords that reduce our time and effort by 25% and for reporting we used to design our test scripts in a way to capture the application Snapshot on each step when there is a failure in test katalon in its project settings and added the feature to capture the snapshots of the failures to this reduced another 25% of our time and effort and we have Record and Object spy future and frame handling feature etc.. in Katalon studio this eliminates the half of our effort in maintaining and  allows us to concentrate in designing effective test automation

**What do you dislike about Katalon?**

A separate license for the Products. It will be great if we get a bundled katalon package

**What problems is Katalon solving and how is that benefiting you?**

Katalon solved the 
implementation
Maintenance
Organizing Tests
Reporting
Test Ops
Parallel Execution
Cloud Execution
Parallel Cloud Execution
Parallel Mobile Cloud Execution
Cloud Tunnelling to execute private network-based Application

  ### 50. Great Automation with Katalon Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dean D. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 31, 2023

**What do you like best about Katalon?**

Katalon is a very useful and  intuitive application. it enables me to easily record various types of automated test cases such as Web, Mobile, API and Desktop. I have been mostly creating test cases for Web UI applications in our Telecoms environment. We have been heavily testing our customer Service Management tool (Which is web based) using Katalon.

**What do you dislike about Katalon?**

We have an older Java based Customer service managaement and payments tool that we need to automate testing for. However so far we have been unable to use Katalon for this. We have to be searching for other applications to be used for this automated testing.
It would be so great if Katalon would also support legacy Java User interface testing.

**What problems is Katalon solving and how is that benefiting you?**

Katalon has so far helped us very efficiently in the automation of our Web UI Testing.

Katalon is a very useful and  intuitive application. it enables me to easily record various types of automated test cases such as Web, Mobile, API and Desktop. I have been mostly creating test cases for Web UI applications in our Telecoms environment. We have been heavily testing our customer Service Management tool (Which is web based) using Katalon.

We have an older Java based Customer service managaement and payments tool that we need to automate testing for. However so far we have been unable to use Katalon for this. We have to be searching for other applications to be used for this automated testing.
It would be so great if Katalon would also support legacy Java User interface testing.


## Katalon Discussions
  - [Can I share my test cases or installation files with my teammates/clients to run the scripts?](https://www.g2.com/discussions/can-i-share-my-test-cases-or-installation-files-with-my-teammates-clients-to-run-the-scripts) - 1 comment, 1 upvote
  - [What is the policy for Katalon Studio business use? Can I use Katalon Studio to perform automation testing for my clients?](https://www.g2.com/discussions/what-is-the-policy-for-katalon-studio-business-use-can-i-use-katalon-studio-to-perform-automation-testing-for-my-clients) - 1 comment, 1 upvote
  - [Why Katalon Studio is free? How do you fund the tool development?](https://www.g2.com/discussions/why-katalon-studio-is-free-how-do-you-fund-the-tool-development) - 1 comment, 1 upvote
  - [Is Katalon Studio open-source, how can I download the source code?](https://www.g2.com/discussions/is-katalon-studio-open-source-how-can-i-download-the-source-code) - 1 comment, 1 upvote
  - [Is Katalon studio still free?](https://www.g2.com/discussions/is-katalon-studio-still-free) - 3 comments

- [View Katalon pricing details and edition comparison](https://www.g2.com/products/katalon/reviews?filters%5Bsentiment_snippet%5D=1149342&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-14+17%3A58%3A47+-0500&secure%5Bsession_id%5D=a8f9c1a1-160f-41b8-a655-18b2c67071d9&secure%5Btoken%5D=2e07c660bd4d879b9562e5fc8f10779c1be09e93f3d6da2ea6bac2513e451506&format=llm_user)
## Katalon Integrations
  - [Applitools](https://www.g2.com/products/applitools/reviews)
  - [AWS CodeBuild](https://www.g2.com/products/aws-codebuild/reviews)
  - [Azure DevOps Labs](https://www.g2.com/products/azure-devops-labs/reviews)
  - [Azure DevOps Server](https://www.g2.com/products/azure-devops-server/reviews)
  - [BrowserStack](https://www.g2.com/products/browserstack/reviews)
  - [Ceeview](https://www.g2.com/products/ceeview/reviews)
  - [CircleCI](https://www.g2.com/products/circleci/reviews)
  - [Cucumber](https://www.g2.com/products/cucumber/reviews)
  - [Curiosity](https://www.g2.com/products/curiosity-gmbh/reviews)
  - [Cypress](https://www.g2.com/products/cypress/reviews)
  - [Dv TDM](https://www.g2.com/products/dv-tdm/reviews)
  - [Dynatrace](https://www.g2.com/products/dynatrace/reviews)
  - [GenRocket](https://www.g2.com/products/genrocket/reviews)
  - [GitLab](https://www.g2.com/products/gitlab/reviews)
  - [Jenkins](https://www.g2.com/products/jenkins/reviews)
  - [Mocha](https://www.g2.com/products/axilla-mocha/reviews)
  - [Octoperf](https://www.g2.com/products/octoperf/reviews)
  - [Pcloudy](https://www.g2.com/products/pcloudy/reviews)
  - [Playwright](https://www.g2.com/products/playwright/reviews)
  - [Postman](https://www.g2.com/products/postman/reviews)
  - [QTest](https://www.g2.com/products/quotium-technologies-qtest/reviews)
  - [SeaLights](https://www.g2.com/products/sealights/reviews)
  - [Selenium](https://www.g2.com/products/selenium/reviews)
  - [Selenium Grid on Windows](https://www.g2.com/products/selenium-grid-on-windows/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [SOAPUI](https://www.g2.com/products/soapui/reviews)
  - [TestRail](https://www.g2.com/products/testrail/reviews)
  - [Xray Test Management](https://www.g2.com/products/xray-test-management/reviews)
  - [Zephyr](https://www.g2.com/products/zephyr-effects-zephyr/reviews)

## Katalon Features
**Additional Functionality**
- Tagging
- Natural Language Processing
- Data Extraction
- Multi-Language
- Predictive Analytics
- Drag & Drop
- Speech Recognition
- Reporting/Analytics
- Data Storage Management
- Virtual Personal Assistant (VPA)
- AI Copilot
- Customer Segmentation
- Collaboration Tools
- Data Import/Export
- Generative AI
- For eCommerce
- Role-Based Permissions
- Customizable Branding
- Search/Filter
- Monitoring
- Document Management
- API
- Data Visualization
- Trend Analysis
- Machine Learning
- Access Controls/Permissions
- Alerts/Escalation
- Performance Metrics
- Real-Time Data
- Third-Party Integrations
- Mobile App
- Multiple Data Sources
- For Sales Teams/Organizations
- Sentiment Analysis
- Activity Dashboard
- Chatbot
- Workflow Automation

**Additional Functionality**
- Code Generation
- Text to Image
- Generative AI
- API
- Natural Language Processing
- Virtual Characters and Avatars
- Content Generation
- Personalization and Recommendation
- Conditional Generation
- Transformer Model
- Automated Image & Video Editing
- Interactive and Co-Creative Systems
- Text Summarization
- Data Augmentation
- Variation Autoencoder Models
- Adversarial Training
- Transfer Learning and Fine-tuning
- Simulation and Scenario Generation
- Creative Design
- AI Copilot
- Prompt Engineering
- Foundation Model

**Functionality**
- Test Repository
- Integration
- Test Diversity

**Functionality **
- Test Feedback
- Test History
- Customization
- Test Variety

**Agentic AI - Software Testing**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**AI Test Generation & Authoring**
- UI-Based Test Generation
- Natural Language Test Creation
- Test Coverage Suggestions

**Management**
- Reporting
- Version Control
- Scaling

**Automation**
- Organization
- Reliability
- Thoroughness

**Test Maintenance & Resilience **
- Self-healing
- Dynamic Element Locators
- AI-Powered Test Maintenance

**Additional Functionality**
- Commenting/Notes
- Approval Workflow
- Drag & Drop
- Task Management
- Generative AI
- Test Case Management
- Quality Assurance
- Risk Management
- Access Controls/Permissions
- Testing Scripts
- Templates
- Customizable Fields
- Data Import/Export
- Collaboration Tools
- Audit Trail
- Issue Tracking
- Automated Testing
- Traceability
- Prioritization
- Alerts/Notifications
- Single Sign On
- Milestone Tracking
- Activity Dashboard
- AI Copilot
- Reporting/Analytics
- Repository Management
- Multiple Test Types
- Requirements Management
- Parameterized Testing
- Test Run Tracking
- Defect Tracking
- Screen Capture

**Agentic AI - Automation Testing**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance
- Supports Parallel Execution

**Execution & Analytics**
- Intelligent Reporting
- Visual Anomaly Detection
- Root Cause Analysis

**Additional Functionality**
- Assessment Management
- Reporting & Statistics
- Security Testing
- Parameterized Testing
- Data Visualization
- Data Import/Export
- AI Copilot
- API
- Unicode Compliance
- Monitoring
- Performance Management
- Real-Time Reporting
- Issue Tracking
- Performance Testing
- Bug Tracking
- Compliance Management
- Move & Copy
- Requirements Management
- Hierarchical View
- User Management
- Software Testing Management
- Model-Based Testing
- Activity Dashboard
- Issue Management
- Quality Assurance
- Version Control
- Activity Tracking
- Data Extraction
- Static Analysis
- Requirements-Based Testing
- Real-Time Monitoring
- Customizable Reports
- A/B Testing
- Alerts/Notifications
- Action-Word Testing
- Test Script Reviews
- Data Storage Management
- Workflow Management
- Generative AI
- Collaboration Tools
- Drag & Drop

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