I really appreciate the ability to call my rep anytime. Review collected by and hosted on G2.com.

Sometimes I just don't understand the functionality of our fob locks on our doors and how they can become unconfigured and just randomly no longer work. Review collected by and hosted on G2.com.

They’re always friendly, available, and on top of things whenever I need them to be. Review collected by and hosted on G2.com.

Nothing to add at the moment, as they’re always available. Review collected by and hosted on G2.com.

I like that we can customize it to match the fields we need to search, and that we can link it to a primary list so it’s easy to add or remove employees and contractors as needed. Review collected by and hosted on G2.com.

The costs feel highly repetitive, and managing multiple sites is difficult—especially when different teams aren’t aligned on the type of service we’re used to and I’m expecting. Review collected by and hosted on G2.com.

I really appreciate how easy the access systems are to use, while still offering strong functionality. Setting schedules is straightforward as well. Our rep has been great—always responsive and quick to provide solutions whenever any issues come up. Review collected by and hosted on G2.com.

Our tenants sometimes run into Bluetooth issues when using the phone app, although it seems to vary depending on the operating system. Review collected by and hosted on G2.com.

I love our rep, Chandler McAlister, because he is always available and ready to help in the nicest, most informative way. I also appreciate how easy the website is to use, and we never have reader errors. Kastle solves the problem of always trying to find a key and unlocking doors hassle-free. We truly have no complaints about Kastle and love it. Review collected by and hosted on G2.com.

WE have no dislikes Review collected by and hosted on G2.com.

Kastle's quick responses when we have questions or issues Review collected by and hosted on G2.com.

There isnt much I can think of. I feel the systems are very reliable Review collected by and hosted on G2.com.

easy to manage remotely, I can easily use mobile devices to unlock doors enter to my office through the app. very connivance. Review collected by and hosted on G2.com.

Tends to be more expensive than many other security providers Review collected by and hosted on G2.com.

The Kastle Client Services Support Team is simply amazing! I appreciate their responsiveness in resolving issues. Their team is professional, courteous and extremely helpful. Review collected by and hosted on G2.com.

My main concern is the slow response time to reported issues. Kastle does send an acknowledgement email once a report is received, and they typically reply within the same day. However, there have been several instances where I had to wait more than 30 minutes for a response after reaching out to support. Review collected by and hosted on G2.com.

They are quick to respond to issues that arise. Review collected by and hosted on G2.com.

Sometimes the tech is not clear on how to resolve issues, but they eventually figure it out. Review collected by and hosted on G2.com.

I like Kastle's prompt response to issues and good customer service. The Kastle App is helpful because I no longer need to deal with cards, and it allows me to give limited access to visitors. Also, the initial setup of Kastle was seamless. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.