I appreciate their quick response to my concerns. Review collected by and hosted on G2.com.

That there are times when the response is so quick that they have yet to actually understand the issue. Review collected by and hosted on G2.com.

They are reliable and consistant. Thank you Review collected by and hosted on G2.com.

I don't have any issues with Kastle.Thank you Review collected by and hosted on G2.com.

Good Costumer Service especiallly when you call. Review collected by and hosted on G2.com.

Nothing really, alway very helpfull any time of the day and night. Review collected by and hosted on G2.com.

We use Kastle for our access control systems in our HOA. The products are versatile and easy to use and the staff is incredibly friendly. Review collected by and hosted on G2.com.

When we have a lightning strike it can take time to get a service person out. Review collected by and hosted on G2.com.

I like how Kastle Security offers a seamless and reliable way to monitor and manage security systems. Their tech tends to focus on ease of use with things like mobile apps, keyless entry, and 24/7 monitoring, which could be really appealing if you're into streamlined, high-tech solutions. And how their user-friendly approach or the sense of security that stands out the most Review collected by and hosted on G2.com.

The potential for technical issues, like connectivity problems or glitches with the mobile app. The pricing can be a bit high for certain features or service plans. If you’re looking for something more customizable, their packages might feel a bit rigid too. Review collected by and hosted on G2.com.

The people at Kastle are very easy to work with. The call center is always extremely helpful, and on top of every situation, and the customer service center is the best I've worked with. The techs that come out to resove problems are very experienced in the systems they are working on. We are currently working with them to install a Safetrust moble platform for one of my tenents, and it is going smoothly. We also use the Kastle Insites to gauge the number of people returning to work. This system is very user friendly and I am on either the camera monitor site or checking the occupancy of the building a few time a month. Review collected by and hosted on G2.com.

I have not found any down side in working with Kastle. They are local, and fast to respond to problems, no complaints. Review collected by and hosted on G2.com.

Communication, Customer Service, Tech Service, Responsive. Review collected by and hosted on G2.com.

Mixed, I like it, I don't have any issue with it personally.

Security says - Cameras lag and disconnect from time to time.

Cusomers - Something about the app that gives them issues sometimes, they say it's a hit or miss. There is an apple watch option that customers really like. Review collected by and hosted on G2.com.

uptime, lack of true issues, interface is simple enough to use. Customer Service helpful and solutions oriented. I use it all the time and integrate into my daily routine flawlessly as IT Coordinator. Review collected by and hosted on G2.com.

The reports sections is a bit confusing at first. better explanations of each report would help. Review collected by and hosted on G2.com.

I like working with my rep! Customer service is great and very responsive. Review collected by and hosted on G2.com.

n/a - no complaints yet - i have had a good experience this far. Review collected by and hosted on G2.com.

Reliable, trustworthy, and responsive. Exactly what a security system should be. Review collected by and hosted on G2.com.

We have never encountered any issues with your service. Review collected by and hosted on G2.com.