--- title: Kastle Reviews meta_title: 'Kastle Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 189 reviews by the users' company size, role or industry to find out how Kastle works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 189 scale: '5' date_modified: '2026-07-30' parent_category: name: Artificial Intelligence url: https://www.g2.com/categories/artificial-intelligence --- # Kastle Reviews **Vendor:** Kastle Systems **Category:** [Video Surveillance Software](https://www.g2.com/categories/video-surveillance) **Average Rating:** 4.6/5.0 **Total Reviews:** 189 ## About Kastle Kastle offers unparalleled property technology solutions, safeguarding premier commercial real estate, multifamily communities, enterprise clients, and school and government facilities. Integrating advanced access control, video surveillance, and visitor management technologies, we ensure enhanced security and superior performance. As tens of thousands trust our services daily, we stand out as a partner dedicated to innovation, leadership, and comprehensive managed security services. Discover the Kastle difference at kastle.com. ## Kastle Pros & Cons **What users like:** - Users appreciate the **user-friendly design** of Kastle, making access management straightforward and efficient. (42 reviews) - Users highlight the **friendly and reliable customer support** of Kastle, enhancing their overall experience with the software. (40 reviews) - Users commend the **helpful customer service** and friendly tech support, enhancing their Kastle experience. (35 reviews) - Users appreciate the **flexibility and reliability** of Kastle's access control, enhancing their office entry experience. (23 reviews) - Users value the **reliability** of Kastle, praising its consistent performance and effective integration into various infrastructures. (15 reviews) - Security (15 reviews) - Access (14 reviews) - Users enjoy the **easy access** provided by Kastle's key-less system and exceptional customer support experience. (14 reviews) - Users value the **easy-to-use interface** of Kastle, complemented by excellent customer service and reliable equipment. (13 reviews) - Convenience (11 reviews) **What users dislike:** - Users experience **access issues** with Kastle, facing complications in managing staff access across different locations. (15 reviews) - Users express frustration with **poor customer support** , citing slow response times and inadequate communication from representatives. (15 reviews) - Users find the **pricing to be high** compared to similar products, considering lower-cost alternatives. (8 reviews) - Users experience **inaccurate detection** issues, with the scanner often failing to recognize the card reader properly. (8 reviews) - Users experience **inconsistent communication** with Kastle, leading to delays in response and follow-up challenges. (8 reviews) - App Instability (7 reviews) - Users experience **communication issues** with Kastle, noting delays in responses and premature call disconnections. (7 reviews) - Users find Kastle's system **complex and sluggish** , making tasks challenging and leading to frustrating experiences. (7 reviews) - Users experience **connectivity issues** with Kastle, causing inefficiencies and concerns regarding access management and door security. (5 reviews) - Insufficient Information (5 reviews) ## Kastle Reviews ### 1. Review of Office Building **Rating:** 5.0/5.0 stars **Reviewed by:** Shawn O. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2024 **What do you like best about Kastle?** They have been extremely responsive and helpful to whatever case I bring to their attention. **What do you dislike about Kastle?** There really isn't anything I am not happy with. **What problems is Kastle solving and how is that benefiting you?** Right now they are simply reconfiguring our entrance/exit to our doors. ### 2. Paralegal **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2025 **What do you like best about Kastle?** The extra layer of security with calls and emails. **What do you dislike about Kastle?** Sometimes the sensor is too sensative when standing by a door. **What problems is Kastle solving and how is that benefiting you?** Helps during remote working ### 3. Decent Customer Service **Rating:** 3.5/5.0 stars **Reviewed by:** Jennifer M. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Kastle?** Customer Service is friendly - most of the time. The service they provide are very good. Products are easy to use and the application is intuitive. **What do you dislike about Kastle?** Response time from Customer Service is lacking; I have waited for a few days for a response. Recently, I placed an order with Customer Service for key cards and then immediately had to cancel (through email) - because I found more in our stock. I contacted Customer Service via email a week later because my AMEX card hadn't been updated. I have yet to receive a response. **What problems is Kastle solving and how is that benefiting you?** Installation of new camera - allows reception to see clients as they step-off the elevator and monitor whether they should gain access to the office or not. ### 4. quick to respond, always helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2024 **What do you like best about Kastle?** Their product is seemless and reliable. The Kastle team is also wonderful **What do you dislike about Kastle?** Kastle is costly, that is the one downside I would say **What problems is Kastle solving and how is that benefiting you?** Capturing exterior damage to our properties. ### 5. Fantastic Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2024 **What do you like best about Kastle?** The service itself is great and user friendly, but it is the team behind the service that makes it amazing. Anytime I need assitance or have a questions, the team is quick to answer and make any changes requested. **What do you dislike about Kastle?** I do not dislike anything about Kastle!! **What problems is Kastle solving and how is that benefiting you?** We are a coworking floor and have a revolving door of new clients. Kastle makes it super easy to assign and as needed. ### 6. Professional and extremely helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2024 **What do you like best about Kastle?** Very thorough and easy to use. When needed, I can call and get immediate help. **What do you dislike about Kastle?** I have difficulty when needing to add or update employees but can call and get it taken care of pretty quickly. **What problems is Kastle solving and how is that benefiting you?** No physical keys! The app has made things much easier for everyone. ### 7. Committed, customer service focused, innovative service partner. **Rating:** 5.0/5.0 stars **Reviewed by:** Linda C. | Sr. Vice President, Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Kastle?** A forward-thinking group that focuses on the customer experience. Kastle drives value by understanding what Owners need to make decisions. **What do you dislike about Kastle?** Sometimes there seems to be a disconnect between the sales team and scheduling work. There is too much of a time commitment and follow-through that must occur with the property management teams on proposals and scheduling. This can lead to frustration at times. **What problems is Kastle solving and how is that benefiting you?** Access control with our App integration is huge. Touchless visitor management is an exceptional platform but unfortunately underutilized at the properties. This is more the industry standard for our assets. I wish it was utilized and valued more by our customers. ### 8. Kastle Experience **Rating:** 3.0/5.0 stars **Reviewed by:** Victoria C. | Project Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2024 **What do you like best about Kastle?** I like that we are able to access buildings with our phones. You are able to see and authorize access to other employees. It is very user friendly and has many neat functions. **What do you dislike about Kastle?** There isnt much to dislike, however, there have been a few times where the servers will go down in a door, or they are very sensitive to movemet. A bit of wind will throw off the sensor or leaving the door propped open for a tad too long will throwi it off. This can cause a lot of issues when dealing with different locations. **What problems is Kastle solving and how is that benefiting you?** We have had a lot of issues with several readers recently. We have had camera's go down with no notifications as well. This is not a benefit. **Official Response from Team Kastle:** > Thank you for sharing your experience with Kastle. We're glad to hear that you find the mobile access and authorization features user-friendly. We understand that sensitivity to movement and occasional server issues can be frustrating. We appreciate your feedback and are working to improve these aspects for a smoother experience. If you encounter any further issues with readers or cameras, please reach out to your dedicated support team so we can assist you promptly. Your satisfaction is important to us, and we're here to ensure that your experience with Kastle is seamless. ### 9. Great customer service and easy to use solutions. **Rating:** 5.0/5.0 stars **Reviewed by:** Alan Y. | Real Estate Agent, Enterprise (> 1000 emp.) **Reviewed Date:** August 26, 2024 **What do you like best about Kastle?** Their helpful agents. Diedra Locascio is very responsive and professional. **What do you dislike about Kastle?** Sometimes there are glitches with the readers **What problems is Kastle solving and how is that benefiting you?** Solves security access to building and helps with an easy to use mobile app ### 10. Great experience with the Kastle system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2024 **What do you like best about Kastle?** Great customer service, and easy to use platform. **What do you dislike about Kastle?** Some features like the unlock door only works on the website and not in the app. **What problems is Kastle solving and how is that benefiting you?** Keep office secured ### 11. Kastle Presence has been a game changer! **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon H. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Kastle?** I love Kastle Presence and I love how simply the process is to create keycards, manage door controls, and user access settings by groups. **What do you dislike about Kastle?** I dislike the frequency of call regarding alarms during business hours. **What problems is Kastle solving and how is that benefiting you?** Communicating directly with security seamlessly. ### 12. Kastle Review **Rating:** 3.5/5.0 stars **Reviewed by:** William N. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Kastle?** Kastle remote acces help is very good at solving my issue. **What do you dislike about Kastle?** Kastle call back times can be lenghty at times. **What problems is Kastle solving and how is that benefiting you?** Kastle has implemented a cellphone app which is eliminating the cost of ordering access cards ### 13. Kastle is effective and gets the job done quick. **Rating:** 4.5/5.0 stars **Reviewed by:** Nayeli O. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Kastle?** Communication with my reps are fast, they make sure whatever I need gets done in a timely manner. The app is easy to use and the guide provided on how to navigate Kastle is simple **What do you dislike about Kastle?** what I dislike would be that sometimes with android users it is more difficult to get access. **What problems is Kastle solving and how is that benefiting you?** Problems that Kaslte is solving is having a more effective turnaround time which is great whenever I need something done quick. ### 14. ease of use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2024 **What do you like best about Kastle?** ability to update keycard access rights remotely **What do you dislike about Kastle?** sometimes there are delays in the web interface **What problems is Kastle solving and how is that benefiting you?** access control ### 15. Office Version of the Ring Doorbell **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2024 **What do you like best about Kastle?** I really like the ability to see who is at the door before I answer and to address the caller via speaker. I can also be away from the office and allow visitors and delivery personnel into the suite. **What do you dislike about Kastle?** The office is located in an urban area with a busy nightlife and there doesn't seem to be a provision to disable the doorbell between certain hours to avoid late night drunk ringers. **What problems is Kastle solving and how is that benefiting you?** Kastle is solving the issue of being without a receptionist as a result of Covid cutbacks. I am able to be in my office and answer the door without having to sit in the lobby. ### 16. Manager of Operations **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Public Policy | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Kastle?** It is very easy to use the portal and I like that we can manage suite access and parking from one place. I have also received prompt and helpful responses from customer service when I've needed to reach out to them. **What do you dislike about Kastle?** In the facilities section of the portal, the contacts & procedures is a little hard to understand and I wish there was an easier way to edit the contacts on this screen as it appears we have to contact customer support to make edits. It also isn't clear what the fields/contacts refers to. **What problems is Kastle solving and how is that benefiting you?** Keeping the office physically secure and ensuring that only staff can access our suite. ### 17. Automation and configuration felt seemless and satisfying to use. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 04, 2024 **What do you like best about Kastle?** The most insightful tool I've used is the myKastle site, with numerous functional tools that provide accurate and satisfying results. The most often function I utilize is the creation and termination of user accounts and fob assignment. **What do you dislike about Kastle?** Only small downside is the times where the site itself crashes without warning, even when clearing internet cache files to resolve the issue, if possible. **What problems is Kastle solving and how is that benefiting you?** Kastle is solving the issue of automation functions being more accurate as well as deliverance of said results easy to manage. ### 18. The software is easy to use and it isn’t daunting to make new key fobs **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2024 **What do you like best about Kastle?** I like how I can see the list of people who have registered key fobs pretty easily. **What do you dislike about Kastle?** I don't like how I have to input the key fob number (which is at the bottom of the screen) and then I have to add which suite access afterwards. I think it's just the order on the screen, it would be more helpful if the section to enter key fob number was placed before suite access. **What problems is Kastle solving and how is that benefiting you?** Just visitor management and gauging who was in the office at what time. ### 19. Pleasant **Rating:** 3.5/5.0 stars **Reviewed by:** Christie R. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2024 **What do you like best about Kastle?** Ease of use and Kastle insight report has been helpful **What do you dislike about Kastle?** Sometimes, the techs onsite blame the Landlord instead of investigating the issue. In the past, a Tenant had an issue with Kastle tech blaming the Landlord, which resulted in a Kastle issue. **What problems is Kastle solving and how is that benefiting you?** actual stats and reports. **Official Response from Team Kastle:** > We're glad to hear that you find Kastle's ease of use and the Kastle Insight report helpful. We apologize for any inconvenience caused by our techs onsite and we are addressing this issue to ensure better service in the future. ### 20. A great product and so easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Denise G. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Kastle?** The application is so user friendly, even someone with limited computer experience can start using it right away, with very little instruction. And any changes/edits are immediate. I can walk down to the entrance of our suite, within a minute, and the badge is in the system, ready to use! **What do you dislike about Kastle?** Sometimes adding a new card to the same employee, after they've lost one, is a little combersome. **What problems is Kastle solving and how is that benefiting you?** We don't have a recptionist, so the Kastle system allows us to monitor visitors and staff, without one. ### 21. Secure but could be better **Rating:** 4.0/5.0 stars **Reviewed by:** Serena G. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2024 **What do you like best about Kastle?** I like how you can have multiple cameras to see consistent movement and also ease of using website portal to run reports, controllables, are also very efficient. **What do you dislike about Kastle?** I wish you could remotely unlock from your phone without having to log online through a desktop computer. **What problems is Kastle solving and how is that benefiting you?** NA ### 22. Wonderful User Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2024 **What do you like best about Kastle?** Great user interface in the app that allows for seamless accessibility of our locations. The customer suppotr has always been wonderful to work with from integration to billing. **What do you dislike about Kastle?** The only issue we experience is that the Bluetooth range is a little too sensitive and our mobile app users inside the premises (closest to the sensor) will inadvertently unlock our door. **What problems is Kastle solving and how is that benefiting you?** It simplified user access and management. The remote control function has also saved us a few times during lock outs. ### 23. Review submission **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2024 **What do you like best about Kastle?** I believe this Kastle provides good and useful security systems and quilck and easy access to our door. **What do you dislike about Kastle?** The one thing I have noticed is that I get constant calls from My Kastle letting me know about an entrance of our suite and I let them know to disregard or don't call us unless it is after hours. But I will still get multiple calls. That is the only thing that I can say I do not like. **What problems is Kastle solving and how is that benefiting you?** They are pretty quick in getting the issue solved when I have a complaint or problem about a Key Card or accessing surveillance. they always are good about taking care of us with anything. ### 24. Very practical if not want to carry the ID badge **Rating:** 5.0/5.0 stars **Reviewed by:** Joy C. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 29, 2024 **What do you like best about Kastle?** Easy to use. Do not need to use badge. It is unviversal with another locations just added access. **What do you dislike about Kastle?** Sometime forgot to bring phone to bathroom. **What problems is Kastle solving and how is that benefiting you?** With the badge and not universal locations. ### 25. Kastle is great for business **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle A. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Kastle?** THE USE OF THE BADGES AND THE EXCELLENT PORTAL! CUSTOMER SERVICE IS SUPER HELPFUL **What do you dislike about Kastle?** I DONT HAVE ANYTHING TO ADD THAT IS NEEDED **What problems is Kastle solving and how is that benefiting you?** NO KEYS FOR DOOR ENTRY, SECURES THE BUILDING AND STAFF ### 26. long time customer **Rating:** 5.0/5.0 stars **Reviewed by:** Sara H. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Kastle?** The user interface of their website is easy to use and understand **What do you dislike about Kastle?** I sometimes struggle with understanding the technicians that come out **What problems is Kastle solving and how is that benefiting you?** keeps our building secure and unwanted visitors out ### 27. Easy and fast installation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Media Production | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2024 **What do you like best about Kastle?** 24 hour customer service and representatives that are available when needed **What do you dislike about Kastle?** Coordination with onsite service could be better, although not required often **What problems is Kastle solving and how is that benefiting you?** Access control ### 28. Excellent Customer Service, hardware, and security services. **Rating:** 5.0/5.0 stars **Reviewed by:** Jason B. | Manager of Information Technology, Enterprise (> 1000 emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Kastle?** Quick support for issues that may arise with hardware or software. **What do you dislike about Kastle?** It is expensive, but well worth it in my opinion. **What problems is Kastle solving and how is that benefiting you?** Employee in office tracking, administration, and security **Official Response from Team Kastle:** > Thank you for your positive feedback! We're committed to providing quick support for any hardware or software issues that may arise. While we understand that our services may come at a premium, we believe our managed service approach offers significant value. We're pleased to hear that our solutions for employee tracking, administration, and security are making a positive impact in your office. ### 29. Kastle Is Great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Kastle?** THey are very responsive. Immediate assistance. **What do you dislike about Kastle?** When the system is down. I need my reports every day. **What problems is Kastle solving and how is that benefiting you?** Monitoring cameras and visitor management ### 30. Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** February 29, 2024 **What do you like best about Kastle?** All of our requests are responded to quickly. **What do you dislike about Kastle?** There is nothing that I sidlike about Kastle. **What problems is Kastle solving and how is that benefiting you?** Kastle video surveillance is extremely helpful in seeing who is at the property after hours and on weekends. This helps us keep track of our vendors that are going to the site. ### 31. Great for workplace access! **Rating:** 5.0/5.0 stars **Reviewed by:** Scott K. | Recruiting Manager / Lead Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2023 **What do you like best about Kastle?** It's super easy to implement - I was able to access the office while traveling on business **What do you dislike about Kastle?** I can't think of anything negative! I had a great experience using it **What problems is Kastle solving and how is that benefiting you?** Whenever visiting a new office, I can use Kastle to enter the building without being physically let in ### 32. Review Kastle **Rating:** 4.0/5.0 stars **Reviewed by:** Michelle M. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2024 **What do you like best about Kastle?** Home page setup allows you to navagate easily to needed resource. **What do you dislike about Kastle?** Figuring out how to run reports can be confusing. I sometimes have to make multiple attempts before I produce the report I need. **What problems is Kastle solving and how is that benefiting you?** Maintaining secured access to our suite and control rooms. ### 33. Kastle is a great partner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Kastle?** I like that Kastle is very communicative and if I have any issues or questions, I am always able to get a quick response. **What do you dislike about Kastle?** The only downside is the alarm has gone off occasionaly during regular business hours for seemingly no reason. **What problems is Kastle solving and how is that benefiting you?** No issues ### 34. Satisfied Customer **Rating:** 4.0/5.0 stars **Reviewed by:** Antoinette w. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 29, 2024 **What do you like best about Kastle?** The system is user-friendly and for the most part reliable. **What do you dislike about Kastle?** They can sometime take too long to adress issues **What problems is Kastle solving and how is that benefiting you?** they are giving us the ability to monitor and secure our offices ### 35. Great security service and products **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2024 **What do you like best about Kastle?** Great customer service and responsiveness. **What do you dislike about Kastle?** Have not been able to fix app for doorbell camera on a mobile device **What problems is Kastle solving and how is that benefiting you?** Monitoring our doors and alarms helps keep me concentrate on other aspects of our business. ### 36. Security you can depend on **Rating:** 3.5/5.0 stars **Reviewed by:** Christian L. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Kastle?** Ease of use and multiple applications for office security **What do you dislike about Kastle?** Network downtimes and unreliable customer support **What problems is Kastle solving and how is that benefiting you?** Kastle is keeping our offices secure, allowing us to monitor activity, and keeping staff safe with visitor management **Official Response from Team Kastle:** > We appreciate your positive comments about Kastle's ease of use and its various applications for office security. We apologize for any issues you have experienced. We understand the importance of reliable network uptime and customer support, and we are actively addressing these concerns. ### 37. Please with the system **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Kastle?** The ease of use & ease of implementation. **What do you dislike about Kastle?** Kastle don't reward it's customers. They don't give back. Leaves an unappreciative vibe. **What problems is Kastle solving and how is that benefiting you?** Access issues & surveillance ### 38. Great customer service! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2024 **What do you like best about Kastle?** They keep you in the loop and give you a time frame whenever techs are headed to your location. They are professional and courteous. They are very helpful in addressing your concerns and needs. **What do you dislike about Kastle?** I wish their website included floor maps, and an easier way to pull reports (more options). **What problems is Kastle solving and how is that benefiting you?** They help make sure the office space is secure. ### 39. It works good enough most the time **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2024 **What do you like best about Kastle?** IT works good enough most of the time. There are not too many complaints about the badging not working. **What do you dislike about Kastle?** it's complex and can be hard to find specific items on the website. The sticker reader at the parking lot fails too frequently. **What problems is Kastle solving and how is that benefiting you?** Kastle does our badge systems into the building. ## Kastle Discussions - [How has Kastle’s customer service helped you make access changes quickly?](https://www.g2.com/discussions/how-has-kastle-s-customer-service-helped-you-make-access-changes-quickly) - 1 upvote - [View Kastle pricing details and edition comparison](https://www.g2.com/products/kastle/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-03+20%3A13%3A20+-0500&secure%5Bsession_id%5D=20d596cb-e6c6-4076-a0bc-59d1f67c4473&secure%5Btoken%5D=9c9d59fba8783e642955279fa7d8c5b407f1516e20c1d4c744504168c899b099&format=llm_user) ## Kastle Integrations - [Cove](https://www.g2.com/products/cove-2025-04-28/reviews) ## Kastle Features **Platform Basics** - Visitor Check-In - Visitor Database - Reports & Analytics - Blacklist Screenings - Badge Issuance - Automation **Setup** - Turnkey - Compatibility - Integrations - Load Balancing **Platform Data** - Automation - Analytics - Visitor Logs - Dashboard **Access** - Storage - Alerts - Video Access - Security - Dashboard - Analytics - Collaboration **Platform Interoperability** - Notifications - Hardware **Video Intelligence** - AI-Based Search - Object Detection - Workflow **Platform Additional Functionality** - Integration **Additional Functionality - Visitor Management** - NDA & Contract Signing - Integrations with Relevant Software - Hardware Integration - Multi-lingual Support **Agentic AI - Visitor Management** - Decision Making ## Top Kastle Alternatives - [Rhombus](https://www.g2.com/products/rhombus-systems/reviews) - 4.6/5.0 (605 reviews) - [Envoy Visitors](https://www.g2.com/products/envoy-visitors/reviews) - 4.7/5.0 (426 reviews) - [The Receptionist](https://www.g2.com/products/the-receptionist/reviews) - 4.8/5.0 (425 reviews)