BK
Bilal K.
Senior Systems Analyst
Mental Health Care
Mid-Market (51-1000 emp.)
"Easy to use RMM platform"
5/5
What do you like best about Kaseya VSA?

Very fast and stable connections to remote computers Review collected by and hosted on G2.com.

What do you dislike about Kaseya VSA?

On very rare occasions the UI lags, does not offer simple view of computers that are offline for x amount of days Review collected by and hosted on G2.com.

Saracen .
S
Saracen .
Manager IT
Small-Business (50 or fewer emp.)
"VSA as a PowerTool"
5/5
What do you like best about Kaseya VSA?

VSA has been amazing as a power tool for me, I think the way the scripts run seamlessly for me be it CMD or PowerShell, I just love it. Review collected by and hosted on G2.com.

What do you dislike about Kaseya VSA?

Sometimes the website is down, one in a month. Review collected by and hosted on G2.com.

Nick S.
NS
Nick S.
CEO
Small-Business (50 or fewer emp.)
"Exactly the tool I needed!"
3.5/5
What do you like best about Kaseya VSA?

The remote control functionality is especially useful for me. The Workflows are also easy to use. Review collected by and hosted on G2.com.

What do you dislike about Kaseya VSA?

I wish it was a little easier to do the device registration on a Mac. Review collected by and hosted on G2.com.

shamnas p.
SP
shamnas p.
Senior IT support
Mid-Market (51-1000 emp.)
"so far nice software with number of handy tools like terminal and see end point information easily"
4/5
What do you like best about Kaseya VSA?

powerful remote scripts and PowerShell command can be automated or manully push Review collected by and hosted on G2.com.

What do you dislike about Kaseya VSA?

Remote desk is not fast and smooth,

patch management tool is good but not accurate, some users can install updates manually Review collected by and hosted on G2.com.

Martel M.
MM
Martel M.
System Engineer
Small-Business (50 or fewer emp.)
"Everything works as expected"
5/5
What do you like best about Kaseya VSA?

We really like the new Advance Reporting module, which allows us to better shape customer relationships Review collected by and hosted on G2.com.

What do you dislike about Kaseya VSA?

Nothing. It is simple working an there are no disadvantages Review collected by and hosted on G2.com.

Rob D.
RD
Rob D.
Director
Small-Business (50 or fewer emp.)
"Great start, can only get better as the product is developed more"
5/5
What do you like best about Kaseya VSA?

Very responsive UI and RMM, easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Kaseya VSA?

Still needs further development and features added such as O365 management to make it the best on the market Review collected by and hosted on G2.com.

JL
Jamee L.
Network Engineer/ MSP manager
Small-Business (50 or fewer emp.)
"Love the product and the results."
4.5/5
What do you like best about Kaseya VSA?

The product does what it says it will do. Review collected by and hosted on G2.com.

What do you dislike about Kaseya VSA?

Documentation is sometimes hard to track down due to the number of changes in short time. Review collected by and hosted on G2.com.

sean s.
SS
sean s.
IT Director
Mid-Market (51-1000 emp.)
"I have no issues and that is the most important thing. it works!"
5/5
What do you like best about Kaseya VSA?

The remote and info displayed without digging into the device Review collected by and hosted on G2.com.

What do you dislike about Kaseya VSA?

The integration with email notification. Review collected by and hosted on G2.com.

SJ
Steven J.
Operations Director
Small-Business (50 or fewer emp.)
"Easy to configure and deploy. VSA is a great solution for IT Management"
5/5
What do you like best about Kaseya VSA?

Very easy to configure and use. Excellent support. Review collected by and hosted on G2.com.

What do you dislike about Kaseya VSA?

Would like Bitdefender to be intgrated to VSA. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"It is a great program. It makes managing programs a lot easier."
5/5
What do you like best about Kaseya VSA?

I like that it updates the OSs and will update 3rd party programs as well. I also like that we can see what programs are installed on the computers and also that we can see snapshots of the computers as well. That way we know if someone is working or if their logged out and we need to do maintenace on their pc. Review collected by and hosted on G2.com.

What do you dislike about Kaseya VSA?

I wish we could install a 3 party software that is not on VSAX. I also don't like that we can't remote into end users PCs without them having to authorize it. A lot of times the end user is not there and we have to remote into their PC to fix stuff while they are in a meeting. Review collected by and hosted on G2.com.