We have been using Datto BCDR for some time now, and it has proven to be a dependable and robust solution. Our backups run smoothly and require minimal maintenance, while the recovery process has always been straightforward whenever we've needed it. The cloud replication feature offers real peace of mind, as it ensures that even if our local hardware fails, we can quickly virtualise from the cloud within minutes. The dashboard is intuitive and makes it easy to manage multiple clients, and whenever we've encountered issues, support has been prompt and helpful. Although it is not the most affordable option available, the reliability and fast recovery times make it a worthwhile investment. Review collected by and hosted on G2.com.

The only drawback we've noticed is that local storage can become full rather quickly if retention policies are not managed properly. This means it requires some ongoing monitoring to prevent any space-related problems. Review collected by and hosted on G2.com.

It’s reliable when it comes to having a plan for business continuity and disaster recovery as a service. Review collected by and hosted on G2.com.

Some features may take a bit of time to get used to. Also, you need to be aware of your firewall and antivirus settings, and make sure the ports are whitelisted beforehand. Review collected by and hosted on G2.com.

So the best way to put it is that we barely need to use the functionality of this form of Datto

everything has been running so smoothly that we havent needed to often use the backup restores on this product

we only check our backups daily to ensure everything is still working optimally and even if there is a small discrepency Datto would alert us about anything even if it is a storage space issue which we can immediately remedy since everything gets detailed and sent to our autotask as a ticket

its so easy to setup as long as you have made sure your RMM agent is configured correctly

and it works on everything that you can think of Mac Linux Windows all of it works even from mobile platforms

Customer support is a pinnacle as they are just an email or a call away its Kaseya they are amazing Review collected by and hosted on G2.com.

there arent any but it does take abit of knowledge to know how to configure define and setup though Review collected by and hosted on G2.com.

One feature I really like about Datto SIRIS is its reliable instant virtualization, which allows quick recovery of systems directly from the appliance, minimizing downtime during incidents. Review collected by and hosted on G2.com.

One area Datto SIRIS could improve is providing more granular reporting and alerting, allowing administrators to gain deeper insights into backup health and respond more proactively to potential issues Review collected by and hosted on G2.com.

great backup and recovery software, but the UI is clunky and has not changed since we started to use it, which is fine, but there have also been some features removed for regular users (so now I have to go through my reseller and get charged to complete tasks I used to be able to do on my own) Review collected by and hosted on G2.com.

I am guessing the permissions were removed for a reason, but maybe another tier of "super-user"? Review collected by and hosted on G2.com.

Cloud-based with an easy-to-use portal, and it’s straightforward to deploy. Review collected by and hosted on G2.com.

I sometimes get unknown errors, and it’s not clear how to fix them because there aren’t any details or explanations provided. Review collected by and hosted on G2.com.

There have been a few times (at least two) that I have needed help from support and those guys were amazing and helped solve my problem quickly which as you know when there is missing data is important. Review collected by and hosted on G2.com.

The price for one of my backup solutions has decreased quite a bit but Datto pricing have not. They may decrease at my next renewal but that's several months away. Review collected by and hosted on G2.com.

I use Datto BCDR to ensure our company's data is protected and our systems can be restored quickly when issues arise. The platform provides reliable backups, fast recovery options, and strong ransomware protection. It's easy to manage and has significantly improved our overall business continuity. Datto BCDR gives me confidence that our operations are safeguarded. I appreciate the platform's user-friendly nature, with reliable backups and quick recovery times being standout elements for me. The automated backup verification assures me that backups are not just completed but bootable, saving me from the tedious task of manual testing. The ability to quickly virtualize a backup and restore systems reduces downtime, which is crucial for us. The centralized dashboard and alerts simplify the monitoring of backup health, while the combination of local and cloud backups ensures extra protection and flexibility for recovery. The platform's screenshot verification feature instills confidence that backups are indeed bootable. Additionally, Datto BCDR's streamlined disaster recovery process, paired with its integration capabilities with other tools like RMM/PSA platforms and monitoring software, enhances my system's health analysis and continuity. This reliable, efficient solution makes managing our backups straightforward and gives me peace of mind. Review collected by and hosted on G2.com.

I find that Datto BCDR could improve in several areas. The interface can initially feel overwhelming and there is a learning curve for new users. Tasks such as managing multiple devices or tweaking advanced settings could be more streamlined. While reports and logs are detailed, navigating them sometimes requires too many clicks to find specific information. Furthermore, the pricing can feel a bit high for smaller environments. Overall, though it's a strong platform, a cleaner user interface and more intuitive workflows would enhance its usability. Review collected by and hosted on G2.com.

I really like that Datto BCDR ensures fast and reliable recovery, which is crucial for minimizing downtime. The speedy recovery process significantly reduces wait times during critical moments. Additionally, the simple and intuitive interface of Datto BCDR enhances the management of backups, allowing me to easily check the status of each device, verify backup points, and ensure data recovery processes are successful. The overall reliability of the service was a key factor for my team to switch from our previous local backup solution. I found the initial setup process to be very easy and therefore seamless, which is a major plus. The fast performance, reliability, and user-friendly interface all contribute to a service that is dependable and efficient. Review collected by and hosted on G2.com.

I find that pulling up detailed reports feels clunky. Improvements could be made by offering customizable dashboards to streamline this experience. Review collected by and hosted on G2.com.

I use Datto BCDR primarily for its remarkable reliability in ensuring business continuity and protecting critical servers. The ability to perform image-based backups and support fast local virtualization gives me the assurance of quick recovery, which is vital for minimizing downtime. The off-site backups offer an added layer of protection, serving as a safety net should the local device become unstable. What I like most about Datto BCDR is its fast recovery, especially the instant virtualization, which, along with clear backup verification, instills confidence that systems can be restored rapidly with minimal downtime. Additionally, I truly appreciate how easy the platform is to manage. The web dashboard is intuitive, alerts are dependable, and screenshot verification simplifies the process of confirming backup health without extra work. I find that it runs smoothly in the background, requiring very little daily maintenance. The initial setup was straightforward, making it easy to deploy the appliance, install agents, and configure backup schedules. The user-friendly web portal made it simple to manage and monitor all devices from the start. Datto BCDR also efficiently integrates with other tools I use, like remote monitoring and management platforms, ticketing systems, and endpoint security solutions, which streamlines alerts, documentation, and overall incident response. Review collected by and hosted on G2.com.

One area that could be improved is the cost, as pricing can scale quickly depending on storage needs. Support response times can also vary during busy periods. Additionally, some advanced features have a slight learning curve, so new admins may need time to get fully comfortable with the platform. Review collected by and hosted on G2.com.