GB

Gavin B.

Small-Business (50 or fewer emp.)

10/4/2023

"Missing features"

3.5/5

What do you like best about Datto Networking?

Remote management. Out of band remote management. Review collected by and hosted on G2.com.

What do you dislike about Datto Networking?

No static ip for failover. Limited advanced features. Review collected by and hosted on G2.com.

AI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

11/22/2022

"Finally Wireless That is Manageable!"

5/5

What do you like best about Datto Networking?

Datto WiFi is a solution that makes managing multiple groups of access points across various clients seamless and simple.

Gone are the days of shifting in and out of different portals, logging into on-site controllers and worrying about keeping a headless PC up and running to administer your access points.

Datto wireless products are easy to setup, and all communicate to the cloud. Design is as easy as connecting to power or POE and registering the MAC address (which pre-populates) into the portal, and you're off to the races.

You can set up templates for access point types to make deployment even faster. Review collected by and hosted on G2.com.

What do you dislike about Datto Networking?

Managing the PoE budget for the new AP6 hardware can be tricky.

However, this is due more in part to issues with the hardware supply chain, than it is with Datto Networking.

Due to those supply chain issues, it can be difficult to get the hardware you need when you need it. Review collected by and hosted on G2.com.

What problems is Datto Networking solving and how is that benefiting you?

We needed a WiFi solution that was easy to set up and manage and did not cost our clients an arm and a leg.

Datto's pricing falls right beneath some of its direct competition while providing significantly more options for setup and configuration than some of the cheaper options on the market. Review collected by and hosted on G2.com.

ZW

Zackary W.

President

Enterprise (> 1000 emp.)

11/10/2022

"The Datto DNA is the Most User-Friendly Firewall on the Market"

5/5

What do you like best about Datto Networking?

The Datto DNA is easy to install, easy to configure and simple to manage.

Everything about its form and function provides ease of use.

From setting up VLANS or VPNs to routing inbound traffic, the Datto DNA does it all from a single pane of glass without the need to complex object generation. Review collected by and hosted on G2.com.

What do you dislike about Datto Networking?

It would be nice to have more control over the OpenVPN configuration by being able to add custom ports, etc on the DNA without support's backend assistance.

Other than that, it just works. Review collected by and hosted on G2.com.

What problems is Datto Networking solving and how is that benefiting you?

We needed an easy to manage security appliance.

The DNA provides all of the needed security settings of a normal firewall, while also providing advanced offerings that you typically see on some of the other big name units. However, unlike Cisco, Dell, Sophos, and the other big name brands, setup and configuration is painless. Review collected by and hosted on G2.com.

AI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

8/23/2023

"Simple WiFi Management"

4.5/5

What do you like best about Datto Networking?

Ease of use despite having a robust number of features. Review collected by and hosted on G2.com.

What do you dislike about Datto Networking?

Could be more intuitive in access of managign devices. Review collected by and hosted on G2.com.

AW

Aaron W.

Small-Business (50 or fewer emp.)

4/24/2023

"Easy to manage network equipment"

3/5

What do you like best about Datto Networking?

Datto switch's are already connected to their management portal so all that is required is to boot and connect to network. Review collected by and hosted on G2.com.

What do you dislike about Datto Networking?

Pricing have increase making them a difficult recommendation for smaller clients. Review collected by and hosted on G2.com.

G

Verified User

11/15/2022

"The Datto DNA is a must have for MSPs."

5/5

What do you like best about Datto Networking?

The Datto DNA allows us to remotely configure a brand-new firewall without needing to go onsite.

With the built-in LTE connectivity, you can access the device from the Datto Partner Portal and configure everything to get the customer up and running.

Also, as an added benefit of having the built-in LTE, it can be used as a failover if the customer's primary internet connection ever goes offline. So gone are the days of having a business coming to a complete standstill if their ISP is down. Review collected by and hosted on G2.com.

What do you dislike about Datto Networking?

Troubleshooting on DNAs can only be done with the tools provided to you in the GUI Datto provides in their partner portal. If you need to do any advanced troubleshooting or would like a more detailed log list of events, you have to call Datto support to assist you further. They have access to more advanced tools that you would usually be allowed to utilize by other networking appliances. Review collected by and hosted on G2.com.

What problems is Datto Networking solving and how is that benefiting you?

Being able to easily deploy new firewalls and teaching engineers who have little networking experience though but are fast.

Since we are an MSP, having a standardized Firewall for all of our customers makes training new employees simple. This allows us to log into the Datto partner portal that is 2FA secured and manage all of our clients without having to open up WAN or connect to a VPN. This means we no longer have to worry about WAN attacks since the DNA is only accessed from the portal. When going with a DNA, you are not compromising, however, getting a firewall that is simple to use, is secure and is back with dedicated 24/7/ support. Review collected by and hosted on G2.com.

MR

Mark R.

Level 2 Support Engineer

11/15/2022

"The DNA's ease of setup and features make it just what we need."

5/5

What do you like best about Datto Networking?

Device installation and configuration is extremely easy. The ease of the physical installation is excellent, and all your configurations are done through a single easy-to-use UI, from setting up DHCP scopes, VPN, and Wi-Fi. Review collected by and hosted on G2.com.

What do you dislike about Datto Networking?

It would be nice if we could create new ports without having to call backend support. Other than that, everything else we need is provided with ease of use. Review collected by and hosted on G2.com.

RC

Ron C.

Mid-Market (51-1000 emp.)

4/27/2023

"Great, but getting better"

4/5

What do you like best about Datto Networking?

Ease of configuration and ease of deployment Review collected by and hosted on G2.com.

What do you dislike about Datto Networking?

Drops too often and connects quickly, but shouldn't happen Review collected by and hosted on G2.com.

VR

Vincent R.

President

Small-Business (50 or fewer emp.)

2/9/2022

"Datto Networking Mesh Wifi solutions work well"

5/5

What do you like best about Datto Networking?

Datto Networking devices are reliable and fast, with good coverage. I have experience with their DNA routers as well as the access points, and like the solution. The willingness of Datto to work with MSP's and help them with system layout/design as well as with sales incentives and technical support is excellent. Review collected by and hosted on G2.com.

What do you dislike about Datto Networking?

The only real downside is the monthly recurring fees for the hardware. However, this buys the previously mentioned excellent level of support that you won't get from many other vendors. Review collected by and hosted on G2.com.

What problems is Datto Networking solving and how is that benefiting you?

We are using the Datto DNA routers in applications where Internet downtime is costly. They switch over to cellular data seamlessly when needed and keep clients operational. The mesh access points are great for a seamless wireless experience which is even more important in larger facilities or where crowds gather, such as in meeting halls. Review collected by and hosted on G2.com.

G

Verified User

Small-Business (50 or fewer emp.)

1/27/2023

"Robust and simple to manage"

5/5

What do you like best about Datto Networking?

The web interface accessible from anywhere. Review collected by and hosted on G2.com.

What do you dislike about Datto Networking?

The interface can be a little confusing. Review collected by and hosted on G2.com.