Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Good entry level automation"
3.5/5
What do you like best about Kartra?

Analytics for such a basic program are pretty good and sequencing emails is straightforward Review collected by and hosted on G2.com.

What do you dislike about Kartra?

Could go a bit more in depth for personalization and report/dashboard creation Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Not intuitive for email, but powerful for courses"
3/5
What do you like best about Kartra?

The memberships and pages are just what we need for our course set-up. Review collected by and hosted on G2.com.

What do you dislike about Kartra?

Trying to send emails, find customer lists, etc. is not intuitive. Review collected by and hosted on G2.com.

FF
Fabio F.
Small-Business (50 or fewer emp.)
"Kartra is a very powerful platform with many tools."
3.5/5
What do you like best about Kartra?

Have a good user interface, which makes our lives easier. Review collected by and hosted on G2.com.

What do you dislike about Kartra?

- Kartra branding on emails should be removed and should be able to reduce the size of the information on the bottom (Unsubscribe and Address)

- Should have an easier way to monitor links clicked on broadcast sent. (Right now it’s very complicated, specially if have more the one link on a single email)

- Unpublish a page

- Should have “Undo” on broadcasts (if by accident delete something, have to do it all again - “Confirm Delete" popup )

- Coupon for “Extra Month”, "Extra week" or specific time period

- On “Sales” at Dashboard homepage, should have the option to see monthly sales (not only the last 7 days)

- For no reason, many users have been blacklisted (should have a way to fix it) Review collected by and hosted on G2.com.

Michele P.
MP
Michele P.
Founder and CEO
Small-Business (50 or fewer emp.)
"The easiest software out there to get your business online"
5/5
What do you like best about Kartra?

Everything is easy to learn and straightforward to use. Review collected by and hosted on G2.com.

What do you dislike about Kartra?

Because we use it so much, we get really random problems with it. When we reach out for customer support, the answer is YUP, that's a problem.

Also, the billing and recurring payments system is poorly thought out. You don't get notified when someone misses a payment, which seems pretty odd. Review collected by and hosted on G2.com.

Tony S.
TS
Tony S.
Test Consultant
Small-Business (50 or fewer emp.)
"Kartra is so much more thanit says on the tin"
5/5
What do you like best about Kartra?

I think I like the 'Done For You' campaigns, and pages best. I love the training videos that go with each and they certainly help me move forward much quicker than if I was trying to work this all out myself from scratch. Review collected by and hosted on G2.com.

What do you dislike about Kartra?

I tend to end up with many started but not finished campaigns and that can get confusing Review collected by and hosted on G2.com.

BE
Bevan James E.
Small-Business (50 or fewer emp.)
"Everything you need for your online presence"
5/5
What do you like best about Kartra?

Kartra has everything you need for your online marketing in one place. While there are other products that do this the beauty of Kartra is that it all works together in a simple and easy to apply system. Review collected by and hosted on G2.com.

What do you dislike about Kartra?

Not a huge amount. There's a couple little minor things but they are always evolving the product so these things seem to get fixed. Review collected by and hosted on G2.com.

Bryant J.
BJ
Bryant J.
Internet Marketing Consultant PPC | SEO | SEM | Lead Generation
Small-Business (50 or fewer emp.)
"Great software for online marketers"
5/5
What do you like best about Kartra?

All-in-one solution for online businesses Review collected by and hosted on G2.com.

What do you dislike about Kartra?

Not much to dislike, they have a lot to love though Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Kartra is not there yet. Many features, little mastery."
2/5
What do you like best about Kartra?

Kartra is an all-in-one solution that will potentially take the place of many separate providers.

The email marketing system is simple to use and an email blast can be sent out rapidly and efficiently compared to my experience with Mailchimp. Review collected by and hosted on G2.com.

What do you dislike about Kartra?

The calendar system, in particular, is repetitive and cannot be cloned to create additional classes. Rescheduling classes is difficult, adding text in certain areas for instruction while booking is not intuitive and if you add these instructions where it allows space, those instructions are also used on a second page, after the reservation is made, where it looks like an error because it's completely inappropriate placement after booking. There are so many little issues like this throughout the system.

With customising the content, some areas us RGB color scheme, others use HEX and yet others cannot be customised at all and you need to select one of the colors in the array given.

The membership areas are not nearly as customisable as the pages, which is a disappointment because the flashy sales pages may bring in the customers, but the membership area is what the audience pays for.

Importing an email list that was collected from Mailchimp or other source can be difficult to impossible and I have had several lists not approved.

I understand that Kartra is a very complex system, but it is far from ideal and the requested upgrades are painfully slow. I've been using Kartra for 10 months now and I have two memberships built, numerous pages, and over 10 classes on two calendars. It's been a frustrating system and difficult company to work with. Review collected by and hosted on G2.com.

SL
Scott L.
Small-Business (50 or fewer emp.)
"Gives me all I need and more and They are dedicated to continuous improvement."
5/5
What do you like best about Kartra?

Like any platform, it may take a bit to learn everything. Kartra's training is great, and I went through the beginning. Once I started using it, it became so easy because they are consistent in their presentation of functionality across different functional areas.

I like Kartra the most because I can tie all my business components together. I used to have 4 different autoresponders, 2 different funnel builders and was going to have to pay to add on a calendar and helpdesk and other functionality that is standard in Kartra. Review collected by and hosted on G2.com.

What do you dislike about Kartra?

I have a problem because I cannot export the reports. The reporting is very good but I like to see keep track of things in my spreadsheets and I cannot export the data from my reports to excel or a CSV. Review collected by and hosted on G2.com.

Verified User in Alternative Medicine
UA
Verified User in Alternative Medicine
Small-Business (50 or fewer emp.)
"Okay all-in-one internet marketing software, but extremely slow UI and terrible customer support"
1.5/5
What do you like best about Kartra?

It's convenient to have page builder, membership site, automations, affiliates, autoresponders, video content all in one place and be able to tag people based on behaviors. Review collected by and hosted on G2.com.

What do you dislike about Kartra?

The UI takes forever to build anything, their pop-up checkout form is so slow it doesn't even work. We have screen recordings of customers waiting over 7 minutes for checkout form to load. It cost us alot of money in lost sales. Customer support was absolutely awful and incompetent, when I tried to get help from the Facebook community they deleted my post and directed me to customer support who was useless. Found out later they know it's an issue and were hiding it. Knowing what we know now, we would not have signed up for Kartra; it's a pain to leave once things are built there though. We will eventually migrate away, all of our new campaigns are being built outside of Kartra Review collected by and hosted on G2.com.