--- title: karmaCRM Reviews meta_title: 'karmaCRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 11 reviews by the users' company size, role or industry to find out how karmaCRM works for a business like yours. aggregate_rating: rating_value: 3.8 review_count: 11 scale: '5' date_modified: '2026-08-07' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # karmaCRM Reviews **Vendor:** karmaCRM **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 3.8/5.0 **Total Reviews:** 11 ## About karmaCRM karmaCRM is the fully customizable solution for building better customer relationships through clarity and efficiency ## karmaCRM Reviews ### 1. I use Karma on a regular basis for a client. **Rating:** 2.0/5.0 stars **Reviewed by:** Candace C. | Independent Media Design Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** December 10, 2016 **What do you like best about karmaCRM?** What I like best about KarmaCRM is that I can remotely edit my clients CRM data base from my own home very easily. I also like the ease of adding CSV contacts and information. When I integrated my clients Excel data base it was easy as anything can get. Their Email support is the best as well. They were very prompt with a response to my bug reporting and my inquiries on how to do things. **What do you dislike about karmaCRM?** I dislike the menu navigation. My client is constantly calling me asking how to do/find a certain place on the application. It's not very user friendly in that aspect and I even find myself getting lost navigating certain parts of the website, like the help center. I remember having a difficult time finding out how to do something just in the FAQ pages alone and broke down and ended up just emailing support. **Recommendations to others considering karmaCRM:** I recommend this to anyone with a small business looking for a cheap way to manage your clients and documents related to them. **What problems is karmaCRM solving and how is that benefiting you?** I'm solving my client's problems of keeping her clients in line. My boss owns and operates extremely client based business and we rely on having their personal information on hand at anytime they may call for consultations. We use it to send out emails campaigns as well. KarmaCRM works wonderful for both of these things making it an all in one. We were using both constant contact and KarmaCRM until they rolled out with email campaign features. ## karmaCRM Discussions - [What is karmaCRM used for?](https://www.g2.com/discussions/what-is-karmacrm-used-for) - [There are tutorials on how to use some of the more complicated tools ?](https://www.g2.com/discussions/there-are-tutorials-on-how-to-use-some-of-the-more-complicated-tools) - 1 upvote - [View karmaCRM pricing details and edition comparison](https://www.g2.com/products/karmacrm/reviews?filters%5Bnps_score%5D%5B%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+21%3A15%3A12+-0500&secure%5Bsession_id%5D=1c68e1de-6702-447f-b42e-b5829c657e37&secure%5Btoken%5D=9fdda8d504f2f0a0908096b39e6064d0f6f705240b9ec819fcffd7eb3e231d21&format=llm_user) ## karmaCRM Features **Sales Force Automation** - Contact & Account Management - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Lead Management - Email Management - File Management - Deal Management **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top karmaCRM Alternatives - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - 4.1/5.0 (2,841 reviews) - [Insightly CRM](https://www.g2.com/products/insightly-crm/reviews) - 4.2/5.0 (926 reviews) - [Copper](https://www.g2.com/products/copper/reviews) - 4.5/5.0 (1,126 reviews)