"Kapiche is extremely easy to use. You simply upload your data and it goes to work for you. Kapiche is able to develop themes and you can easily assign rules to your groupings right away. Then you get a dashboard where you can filter easily. Far superior to any other Text AI platforms - I have used most of them and they all fall way short of Kapiche. You also get amazing service."

"The wide range of tools available for me to deep dive and look at the data thorugh different angle is my favourite thing about Kapiche. I like the implementation of scores within the survey alongside the actual verbatim, for example attaching the NPS score in a verbatim or even relating a verbatim back to another metric in the same survey. I also enjoy the incredibly friendly and modern UI..."

"The kapiche platform really helps with analysing data more efficiently and insightfully. Dashboard visuals, (specifically the impact to NPS and quadrant) and the storyboard feature are great and allow me to analyse data and produce quality insights quickly and easily. The program is fairly simple to use once you get the hang of it and the onboarding and ongoing support is fantastic!"

"Ability to view related terms within the context network is extremely useful. By doing so, it is then possible to understand how the terms are related to one another as compared to how we think thevare related to one another. In addition to that having visualisations and metrics automatically calvulated after making the relevant queries greatly eases and speeds up analysis."

"I really like the way the platform can generate great sentiment from a lot of data whilst being flexible enough to overlay our local context making this highly relevant. What has been excellent is the way we can overlay key demographics, meaning we can draw out much richer insights by the demographics that matter to us, like location, department, and others. Super insightful."

"Kapiche enables us to create essential themes from a business perspective. Easy to develop a new theme from the storyboard showing significant keywords in different volumes and surrounding terms. Once set up a set of themes, it provides ongoing trends of negative/positive impact of each theme on the overall NPS. Especially, I would recommend their professional assistance in many ways, from..."

"The team have been extremely helpful during the onboarding process and beyond - shoutout to Tami who answers all of my silly questions in less than a minute each time! The query building feature is very easy to use and applying them on the dashboard gives me the ability to drill as deep as I need to go. I also like that the files you upload can include both data and text insights, giving me..."

"The storyboard feature allows us to analyse and interpret data and gain valuable insights quickly. The ability to query the data allowed us to get answers in seconds."

"The team is amazing & the platform really delivers in broadening capability around understanding and driving insights out of unstructured data. The platform is super intuitive and very easy to use."

"Being able to have control over how we categorise our data. Having the ability to do quick ad hoc analysis. Really like being able to copy themes across data sets so we can start with a framework and build off it and then seeing if theres a story behind the comments that we couldn't easily identify earlier."

"Easy importing data/dashboard manipulation"

"I love how easy Kapiche is to use. You create an excel sheet with all your customer data and the survey response text, upload it, let Kapiche run its magic, and you have instant insights into what your customers are saying. The visuals help anyone quickly understand what is important to your customers. There is a quadrant chart that is alone worth paying for Kapiche. I also greatly appreciate..."

"There are actually two features of Kapiche that I like best: 1. The "storyboard" tool for discovering associated concepts. 2. Their wonderfully simple query tool which makes it extremely simple to create complicated queries."

"The tool is brilliant as it allows the user to quickly and impartially understand key concepts and themes residing within large open-ended data sets. Time saved can be better utilised performing analysis of key themes and sharing insights with stakeholders through the custom dashboarding tool. To top it off, Kapiche is fantastic to work with and is committed to seeking client feedback and..."

"Speed and accuracy coupled with ease of use."

"I like how Kapiche takes the thousands of messages that we receive and creates a story that we can see at a glance with the ability to delve deeper and see the nuances of the story."

"- Easy to use - Great resources for understanding how to use the product - Support teams are always on hand to assist -Has saved our team time in analyzing sentiment data and obtaining insights more efficiently - Improvements are still being made to the product"

"Monumentally fast upload Ability to upload massive data sets Verbatims are turned into a story in minutes with no need to code responses No human bias in finding the key concepts, automatically groups key words and into a concept Storyboard easy for an analyst to interpret Can custom create themes which are relevant topics for the business Dashboards enable mapping of themes relative to..."