Verified User in Consulting
AC
Verified User in Consulting
Mid-Market (51-1000 emp.)
"Straightforward Timesheets, But Speed and Confusing Vacation Behavior Need Work"
2.5/5
What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?

Being able to edit others' timesheets is very useful, and the interface is pretty straightforward.

Also, being able to approve a whole batch of timesheets or vacation requests with just a couple of clicks saves me a lot of time.

The support center is very reactive and the follow ups frequent and informative. Review collected by and hosted on G2.com.

What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?

The speed could be better. There are also behaviors that are hard to understand (such as vacation disappearing). The explanation given by the support team doesn't always make sense Review collected by and hosted on G2.com.

What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?

We recently had a lot of issues with identification (when MFA was implemented). We escalated it to our Customer Success representative, who investigated. She explained the exact problem, and we then referred it to the Support team.

Their answer was quick and clear, and we managed to solve the problem quite rapidly. Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Verified User in Consulting
Mid-Market (51-1000 emp.)
"Massively improves business efficiency"
5/5
What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?

It’s the only system I’m aware of that covers both resourcing and revenue functions to the level it does. Having these housed in one place is extremely beneficial to our organisation. The benefits it offers for our internal reporting are significant. Review collected by and hosted on G2.com.

What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?

For me, the biggest issue is the interaction with the customer service team. A lot of things that initially seem like simple system issues often end up costing us, even when the underlying problem is with the system itself. Because of that, the model can sometimes feel unfair. I’d like more support to be included in what we already pay, without feeling like we’re being upsold whenever we need help. Review collected by and hosted on G2.com.

What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?

We’re starting to do a lot more work around granular project management, and it’s already making the overall process much more efficient. Review collected by and hosted on G2.com.

Bethany S.
BS
Bethany S.
Executive Assistant to CEO
Mid-Market (51-1000 emp.)
"Kantata Keeps Timekeeping and Projects on Track with a User-Friendly Experience"
5/5
What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?

I think Kantata is very user friendly and has a very wide array of services to help keep our timekeeping and projects on track. Review collected by and hosted on G2.com.

What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?

The only think I dislike is the assigning people to projects and tasks and them not showing up in the timekeeping section all the time. Makes it difficult to put time to projects sometimes. However this might be a user issue versus a Kantata issue. Review collected by and hosted on G2.com.

What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?

Really helps us with time logging and project tracking. We can clearly see how much we are spending on every project within the agency. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Unified Dashboard Promise, But Limited Visibility and Lagging Real-Time Insights"
2/5
What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?

It (theoretically) consolidates our time tracking, project tracking, and finances into one unified dashboard, giving leaders like me the visibility I need to keep projects and teams on track. Review collected by and hosted on G2.com.

What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?

The visibility it promises is not the experience I have had. It should create more seamless visibility across scoping, tracking, budgets, and project progress. However, I have found it difficult to create dashboards, my team does not have the visibility they need, and the integration between functions does not perform in a way that actually equips me with real-time insights. I think there's a lag between how the platform COULD be used and how our organization actually uses it. Review collected by and hosted on G2.com.

What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?

That's a great question - isn't that on Kantata to tell me? I have no idea. Also, I have never heard of Kimble or Mavenlink. Review collected by and hosted on G2.com.

EL
Erwan L.
Directeur Intégration & Transformation
Enterprise (> 1000 emp.)
"Kimble, a robust tool that covers most of our activities"
5/5
What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?

Kimble is a robust tool that covers most of our activities. Review collected by and hosted on G2.com.

What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?

The UI/UX is sometimes limited, we would like to be able to customize certain screens to display some key information. The integration capabilities are limited, particularly the ability to control objects via API (necessary to automate our processes with AI agents). The overall performance is decent for an ERP, except during the closing period where some jobs take too long. Review collected by and hosted on G2.com.

What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?

for Talan, a single tool for the different subsidiaries that facilitates client contracts delivered with resources from multiple entities Review collected by and hosted on G2.com.

Verified User in Research
AR
Verified User in Research
Enterprise (> 1000 emp.)
"Kantata - the single source of truth"
5/5
What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?

Kantata has removed the need for using multiple other documents to capture information so that there is a single knowledge source for capacity. It is easy to use and training new members of staff is not time consuming. Insights reports provide valuable information and are easily customizable. I have used the “chat” feature which has always been really useful if I cannot find information on Knowledge base. Review collected by and hosted on G2.com.

What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?

There are some features that are less intuitive than others, e.g. if you change a timeline on a task, you would assume that the scheduling would automatically reflect this but this does not always occur and needs to be checked. Review collected by and hosted on G2.com.

What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?

Previously had no measure of capacity, now utilize this feature multiple times per week. Custom reports provide us with valued and detailed information. Review collected by and hosted on G2.com.

Response from Olivia Patton of Kantata Professional...
Edit edit

Thank you for sharing your experience with Kantata! We’re glad to hear that having a single source of truth, customizable Insights reports, and responsive chat support have been valuable for your team. We also appreciate your feedback on task scheduling, and we’re continually refining functionality to make workflows more intuitive.

BW
Beth W.
Scientist II - Project Leader
Mid-Market (51-1000 emp.)
"Great Project Visibility, But Project Health Updates Feel Too Click-Heavy"
3.5/5
What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?

We have quite a high project load on upcoming and ongoing, so it is useful to have all of the information for routings, project health etc. in one place. Review collected by and hosted on G2.com.

What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?

For filling out project health, it would be helpful to be able to have the list of projects and be able to work through this in one sheet rather than opening each individual project. We have a high project load at one time so takes a while to go in and out of each project. Review collected by and hosted on G2.com.

What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?

Reducing the need for meetings about project status/progress. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"An easy to use platform for managing all aspects of projects"
4/5
What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?

I've seen regular release announcements when I log into the application but none of the features I use have been updated. Review collected by and hosted on G2.com.

What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?

It does a poor job of email management. Some of our clients don't join on the application so we add the custom email address as a CC. Throughout a project there can be hundreds of emails and it pastes all of them in the main feed with the full chain each time. This makes it near impossible to find older posts. Review collected by and hosted on G2.com.

What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?

The core thing Mavenlink does for us is record communications. It's inevitable that resources will change during the course of a project and instead of asking someone to forward an email chain, all the communications and attachments are on the Activities tab. Review collected by and hosted on G2.com.

Response from Michelle Della Rocco of Kantata Professional...
Edit edit

Thank you for taking the time to submit your feedback! We're thrilled to hear that Kantata Cloud for Professional Services has simplified your regular time logging. Thank you for being a Kantata customer!

Mike R.
MR
Mike R.
Small-Business (50 or fewer emp.)
"User-Friendly Tool with Room for Forecasting Improvements"
4/5
What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?

I really appreciate the ease of use of Kantata Professional Services Automation (formerly Mavenlink+ Kimble). The time and expense tracking feature is particularly valuable as it provides clarity for our budget and burn reporting. Review collected by and hosted on G2.com.

What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?

I find forecasting with Kantata Professional Services Automation lacking. It would be a great improvement to have the ability to add projects for better forecasting of our resources and hard costs. Also, more flexibility in retainer billing would be beneficial. The initial setup process was extremely challenging as RSM, who managed it, lacked knowledge of the tool. We ended up needing Kantata to come in and restart the process. Review collected by and hosted on G2.com.

What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?

I use Kantata for reporting, resource management, and budget oversight. The time and expense tracking provide clarity for our budget and burn reporting. Review collected by and hosted on G2.com.

Alma M.
AM
Alma M.
Accounting Assistant
Small-Business (50 or fewer emp.)
"Integration and Data Migration Options Need Work"
3/5
What do you like best about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?

it is more intuitive/user friendly for non-accounting/finance teams to view financials Review collected by and hosted on G2.com.

What do you dislike about Kantata Professional Services Automation (formerly Mavenlink+ Kimble)?

there are a lot of integration/mapping limitations and there are no helpful data import options to mass migrate data. Review collected by and hosted on G2.com.

What problems is Kantata Professional Services Automation (formerly Mavenlink+ Kimble) solving and how is that benefiting you?

it is solving having expenses (from Expensify), vendor payments (from Sage), and time (direct Kantata entries) all in one place to allocate to projects and review profitability all in one place with audit trail of changes and comments. Benefits us in not having to do manual consolidations of this data outside of Kantata to visualize Review collected by and hosted on G2.com.