Verified User in Retail
UR
Verified User in Retail
Enterprise (> 1000 emp.)
"A great experience overall"
5/5
What do you like best about Kangaroo Rewards?

Kangaroo Account provides a seamless, efficient, secure, and user-friendly experience for every customer. Review collected by and hosted on G2.com.

What do you dislike about Kangaroo Rewards?

i genuinely do not dislike this program at all Review collected by and hosted on G2.com.

RA
Rawad A.
Marketing Manager
Small-Business (50 or fewer emp.)
"Kangaroo Rewards: A Loyalty Program That Delivers"
4.5/5
What do you like best about Kangaroo Rewards?

We've been using Kangaroo Rewards for our brands, and it’s been a great addition to our customer experience. The program is easy to use, both for us and our customers, and it’s helped drive repeat purchases and engagement. The flexibility to customize rewards and track customer insights has been super valuable. Plus, their support team is always helpful when needed. Definitely a solid choice for any business looking to build customer loyalty! Review collected by and hosted on G2.com.

What do you dislike about Kangaroo Rewards?

Absolutely nothing... finally, something I don’t completely dislike! Review collected by and hosted on G2.com.

Verified User in Luxury Goods & Jewelry
UL
Verified User in Luxury Goods & Jewelry
Small-Business (50 or fewer emp.)
"Kangaroo Review"
5/5
What do you like best about Kangaroo Rewards?

It's a very nice incentive for customers reward loyal customers. It's very easy to use and the support is very helpful, I've been working closely with Charbel and he has always been available and ready to find solutions for anything I come across. Review collected by and hosted on G2.com.

What do you dislike about Kangaroo Rewards?

I havent come across anything that has annoyed me Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Consistently great customer service at Kangaroo Rewards"
5/5
What do you like best about Kangaroo Rewards?

The customer service. They are attentive and alwasy have a solution to any challenge. Review collected by and hosted on G2.com.

What do you dislike about Kangaroo Rewards?

Sometimes the interface can be a little difficult to navigate. I also wish there were the ability to run reports on certain offers and promotions I run. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Easy to Use Platform with Friendly, Helpful Support"
5/5
What do you like best about Kangaroo Rewards?

Ease of use of the platform + friendly support Review collected by and hosted on G2.com.

What do you dislike about Kangaroo Rewards?

With several integrations, Kangaroo might have few limitations Review collected by and hosted on G2.com.

soraya m.
SM
soraya m.
Brand coordinator
Mid-Market (51-1000 emp.)
"Efficient and effective"
5/5
What do you like best about Kangaroo Rewards?

Kangaroo Rewards is a easy and efficient platform and user friendy making the experience smooth and nice Review collected by and hosted on G2.com.

What do you dislike about Kangaroo Rewards?

Sometimes it takes a bit of time to load Review collected by and hosted on G2.com.

EF
Esperanza F.
manager
Small-Business (50 or fewer emp.)
"Kangaroo Rewards is easy to use"
4.5/5
What do you like best about Kangaroo Rewards?

The advantage is that Kangaroo Rewards is easy to use with the integration of Lightspeed. Review collected by and hosted on G2.com.

What do you dislike about Kangaroo Rewards?

The registration for clients when they receive the email Review collected by and hosted on G2.com.

Verified User in Food Production
UF
Verified User in Food Production
Small-Business (50 or fewer emp.)
"good and friendly assistance"
4/5
What do you like best about Kangaroo Rewards?

I like the fast support that the team of kangaroo rewards provides Review collected by and hosted on G2.com.

What do you dislike about Kangaroo Rewards?

The dashboard does not have much/or easy options when it comes to tracking the performance Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Easy and affordable reward app"
5/5
What do you like best about Kangaroo Rewards?

It is very easy to get on a chat with Customer Service and get help for any issue or question we have. They are responsive and knowledgable and go above and beyond to make sure we are taken care of. Review collected by and hosted on G2.com.

What do you dislike about Kangaroo Rewards?

Some of the marketing features are bit awkward to use at first but after you get used to them they work well. Review collected by and hosted on G2.com.

Hiba F.
HF
Hiba F.
Marketing Manager
Small-Business (50 or fewer emp.)
"Great Customer Support"
5/5
What do you like best about Kangaroo Rewards?

The dashboard is easy to use and the customer support is very fast and proactive. Review collected by and hosted on G2.com.

What do you dislike about Kangaroo Rewards?

Not Available - Not Available - Not Available - Review collected by and hosted on G2.com.