I like that Kangaroo Rewards is very user-friendly and the customer service is good. The initial setup was seamless and very easy. Review collected by and hosted on G2.com.

Customization of discounts (ie not having loyalty points accrue on discounted items) Review collected by and hosted on G2.com.

Kangaroo Rewards is really easy to use, and it is perfect for building a loyal community. Review collected by and hosted on G2.com.

There is nothing that I dislike about the program. Review collected by and hosted on G2.com.

I like Kangaroo Rewards overall, particularly the customer support and the staff. My adventure with them was good. The initial setup was pretty easy and straightforward. Review collected by and hosted on G2.com.

Nothing specific. All was smooth Review collected by and hosted on G2.com.

The customer service. Mario, our account manager, is always present to help and support. Review collected by and hosted on G2.com.

Nothing noted. So far everything is running smoothly. Review collected by and hosted on G2.com.

Helpful team to support requests, questions, and needs Review collected by and hosted on G2.com.

UX/UI can be improved to enhance the customer experience. Can be a bit clunky in the setup/integrations Review collected by and hosted on G2.com.

It’s helpful for the business because it encourages customers to engage more. I also like the customer support; it’s very helpful and responsive. Review collected by and hosted on G2.com.

I didn’t notice any disadvantages when using Kangaroo. Review collected by and hosted on G2.com.

The entire experience from start to finish was amazing! At first I was not entirely sure how everything is going to work out, but with [sensitive content hidden] help everything became so easy and she managed to help me create exactly what I want! Review collected by and hosted on G2.com.

Nothing at all! My entire experience from start to actually launching the widget (and even after) was more than great! I have no complaints Review collected by and hosted on G2.com.

I enjoy the simplicity of the interface, the cross-platform integration, and access to my account specialist, Mario, to answer my questions. Once everything is in place, it's very easy to maintain and add new campaigns throughout the year. Creating our rewards program was a great addition to our sales tools not only to create excitement at our stores, but also as a lead generation tool to create lists within our email management system to keep our customers updated on their current points totals and when our next sales opportunities will be. Our team really loves the entire program. Review collected by and hosted on G2.com.

If I had to choose a recommendation to improve, it would be the reports dashboard. Specifically, to include granular data for each store within the dashboard without needing to download reports to Excel to filter. Review collected by and hosted on G2.com.

I like everything about kanogroo, like customer service, etc.. Review collected by and hosted on G2.com.

I like everything on this platform. So I don't dislike anything Review collected by and hosted on G2.com.

The App we have recently installed allows to connect with our customers Review collected by and hosted on G2.com.

There wasn't anything I disliked about Kangaroo Review collected by and hosted on G2.com.