Kaizo is an all-in-one AI management platform for large support teams. It helps you evaluate and improve your team's performance with real-time insights, Auto QA, coaching, and gamification. Exclusive for Zendesk & Salesforce users. Here are some of the things you can enjoy with our platform: 1. Auto QA: pair your QA workflow with Agent coaching to achieve the most meaningful results — guide your agents towards improved performance 2. Agent and Team Scorecards: keep all the right data at your fingertips and stay on top of Agent and team performance with more than 50 real-time metrics to analyze and compare. 3. Alerts: get real-time notifications of Agent and team performance 4. Missions: set clear time-bound goals for your Agents to improve their performance 5. Automated reporting: forget about Excel and manual data updates — with Kaizo you will always have real-time data and reports a few clicks away Why Kaizo? 1. You can feel safe with us — we don’t store your customers’ Personal Identifiable Information (PII). 2. No setup required — Kaizo is an out-of-the-box solution with a 2-min install & full Zendesk & Salesforce integration.