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JR

Jo R.

Chief Executive Officer and Co-Founder

Mid-Market (51-1000 emp.)

5/17/2022

"They've really thought it through"

5/5

What do you like best about Kadence?

The app is super easy to use and makes planning diaries and space straightforward. I'm not sure how we would manage the coordination otherwise. Review collected by and hosted on G2.com.

What do you dislike about Kadence?

Nothing I dislike. The fact that it integrates with existing systems is a huge bonus. Review collected by and hosted on G2.com.

Recommendations to others considering Kadence:

If looking for solutions for hybrid working make sure your solution serves the team not just the facilities management team. This is Kadence's USP. Review collected by and hosted on G2.com.

What problems is Kadence solving and how is that benefiting you?

Kadence is the only solution I've seen that addresses current tension of being desperate to get face to face time and the strong preference to have the flexibility to work from home. It's so much more than a facilities management system; it makes sure the people who need to be in the same room are there while allowing them flexibility we are all now used to. Review collected by and hosted on G2.com.

VS

Vinay S.

Customer Support Advisor

Mid-Market (51-1000 emp.)

9/30/2022

"Ease of bookings"

4/5

What do you like best about Kadence?

How easy it was to book desks in advance. Could also see who has booked a desk for what day etc. It was very smooth to use. Review collected by and hosted on G2.com.

What do you dislike about Kadence?

Sometimes it was a bit slow but other than that not much else to say Review collected by and hosted on G2.com.

SW

sonia w.

Senior Test Analyst

Small-Business (50 or fewer emp.)

10/3/2022

"Great Desk Booking"

5/5

What do you like best about Kadence?

Great tool for booking our desks in the work office. It provides a desk view and door and windows to ensure you have secured the space you need. Review collected by and hosted on G2.com.

What do you dislike about Kadence?

There is not anything I can think of that needs improving. Review collected by and hosted on G2.com.

AS

Verified User in Staffing and Recruiting

Mid-Market (51-1000 emp.)

6/29/2022

"Simple to use, effective desk booking solution which continually improves and evolves"

5/5

What do you like best about Kadence?

Very intuitive, no training required so extremely user friendly. The support team respond really quickly to any queries and the team are always encouraging feedback on how they can develop the platform. Review collected by and hosted on G2.com.

What do you dislike about Kadence?

The only change i would recommend is that the insights are based on total employee numbers rather than number of desks. We have more employees than desks in the office which is the only reason this is an issue for our buisness Review collected by and hosted on G2.com.

Recommendations to others considering Kadence:

Consider the settings you want to use at the outset of the project as whilst it is very easy to change at a later date, it would be seen as a change process to end users Review collected by and hosted on G2.com.

What problems is Kadence solving and how is that benefiting you?

Enables hot desking and flexible working to ensure we aren't over our occupancy levels on any particular day. Review collected by and hosted on G2.com.

WD

Wayne D.

Office & Facilities Manager

Mid-Market (51-1000 emp.)

10/19/2022

"A good desk booking platform which is making constant improvements."

4/5

What do you like best about Kadence?

Ease of booking, which can be made online or on the app. Review collected by and hosted on G2.com.

What do you dislike about Kadence?

Check in's still present an obstacle which means our occupancy data isn't reliable Review collected by and hosted on G2.com.

MW

Maggie W.

QA software engineer

Small-Business (50 or fewer emp.)

9/30/2022

"Very easy tool to use"

4/5

What do you like best about Kadence?

It's a very user-friendly product and makes booking a desk very easy Review collected by and hosted on G2.com.

What do you dislike about Kadence?

I have never found anything that i didnt like Review collected by and hosted on G2.com.

Response from Jared Olschewski of Kadence

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Maggie, thank you for taking the time to provide this feedback.

We’re glad you haven't found anything to dislike, but we are excited for things that are coming we think will make you want to give us the full 5 stars 😀. If something does come to mind you wish was a bit better, please contact your Customer Success Manager and let them know.

Again, thank you for the feedback!

Jared Olschewski - VP of Customer Experience

ME

Michael E.

Web Developer

Small-Business (50 or fewer emp.)

9/29/2022

"Easy to use booking system"

4/5

What do you like best about Kadence?

Simple interface, easy to use and quick. Review collected by and hosted on G2.com.

What do you dislike about Kadence?

Sometimes difficult to see who else has booked in on the day I choose Review collected by and hosted on G2.com.

Response from Jared Olschewski of Kadence

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Michael, thank you for taking the time to provide this feedback.

We’ve heard this feedback about improving the visibility for future booking, and we will be releasing enhanced capabilities to do just that in the not too distant future. I’ll circle back when it is available, but keep an eye out for the product update emails that let you know all about the new stuff to make your experience better.

Also, if you have additional feedback, please contact your Customer Success Manager to make sure we get that to the right people/team.

Thanks again for taking the time to share your feedback.

Jared Olschewski - VP of Customer Experience

SC

Sophie C.

Senior Sales Executive

Small-Business (50 or fewer emp.)

9/29/2022

"Very easy and convenient to use"

4/5

What do you like best about Kadence?

How easy it is to use, very straight forward and user friendly Review collected by and hosted on G2.com.

What do you dislike about Kadence?

I can't think of anything! It does what I need it to do! Review collected by and hosted on G2.com.

Response from Jared Olschewski of Kadence

edit

Sophie, thank you for taking the time to provide this feedback.

We’re happy you can't think of anything to dislike, but we are excited for things that are coming we think will make you want to give us the full 5 stars 😀. If something does come to mind you wish was a bit better, please contact your Customer Success Manager and let them know.

Again, thank you for the feedback!

Jared Olschewski - VP of Customer Experience

GA

Gabriel A.

Manager - HR Reporting and Systems

Mid-Market (51-1000 emp.)

10/13/2022

"Awesome"

4.5/5

What do you like best about Kadence?

The smooth process of booking a desk/room Review collected by and hosted on G2.com.

What do you dislike about Kadence?

Long timeline to update plans on platform Review collected by and hosted on G2.com.

Response from Jared Olschewski of Kadence

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Gabriel, thank you so much for taking the time to provide this feedback! I'm interested to know more about your concerns with the "Long timeline to update plans on platform." Could you please elaborate on that point, and let me know what would be your expected timeline? Or, you can reach out to me at jared@kadence.co and we could arrange a call to discuss further.

Thanks again for the feedback and taking time out of your busy schedule to share it!

Jared Olschewski - VP of Customer Experience

VB

Victoria B.

Facilities Manager

Mid-Market (51-1000 emp.)

4/20/2022

"Amazing easy to use product!! 10/10"

5/5

What do you like best about Kadence?

It's just so easy to use! Both the app and the web page are so intuitive that you don't need to train staff and it can be rolled out in a matter of weeks!

Their customer service is second to none and they are constantly improving with user feedback. I love the new staff directory that allows you to find out where your collegues are seated plus there their working pattern in order to link up. Brilliant feature that supports hybrid working. Review collected by and hosted on G2.com.

What do you dislike about Kadence?

Checking in but I know enhancements to support this feature and coming very soon. Review collected by and hosted on G2.com.

Recommendations to others considering Kadence:

Book a demo with Helen, you won't be disappointed. Also if you need speacial features to support your business just ask, they will do their best to support you business needs. Review collected by and hosted on G2.com.

What problems is Kadence solving and how is that benefiting you?

Book meetings in the office more easily as you can see collegues working patterns

It's enables you to find your collegues in the office (and specialist roles eg. First aiders) and sit near those that you need to collaborate with.

Hugely supports hot-desking with an easy to use app

Supports fix desks fo workplace adjustment

Maximise space via auto release if not checked in

Seamless process for visitor management. Review collected by and hosted on G2.com.