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AE

Verified User in E-Learning

Mid-Market (51-1000 emp.)

8/19/2022

"After a learning curve, Kadence is easy to use."

3.5/5

What do you like best about Kadence?

It's helpful to see who is currently in the building e.g in the event of fire, or to save travelling between floors to visit a colleague who is working remotely. Review collected by and hosted on G2.com.

What do you dislike about Kadence?

I feel that there is little obvious difference between the tabs (Building/Directory etc). I wish there was a way to search the Bookings tab by name. More integration of these tabs would be helpful, for example being able to book/cancel a desk by searching the Directory. Review collected by and hosted on G2.com.

What problems is Kadence solving and how is that benefiting you?

It helps us see the usage of the office day-to-day which helps us when reviewing the effectiveness of our new hybrid working model. As we move forward with hybrid working, it helps us see what capacity we actually need in the physical office space. We can downsize the physical office if necessary. Review collected by and hosted on G2.com.

KW

Kalia W.

Sales Executive

Small-Business (50 or fewer emp.)

9/29/2022

"Easy to use"

4.5/5

What do you like best about Kadence?

Easy to use to make bookings and manage who is in the office Review collected by and hosted on G2.com.

What do you dislike about Kadence?

Nothing comes to mind. The system is straightforward to use. Review collected by and hosted on G2.com.

Response from Jared Olschewski of Kadence

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Kalia, thank you for taking the time to provide this feedback.

We’re glad nothing comes to mind to dislike, but we are excited for things that are coming we think will make you want to give us the full 5 stars 😀. If something does come to mind you wish was a bit better, please contact your Customer Success Manager and let them know.

Again, thank you for the feedback!

Jared Olschewski - VP of Customer Experience

NP

Nick P.

Senior UX/UI Designer

Small-Business (50 or fewer emp.)

9/30/2022

"SImple way to book desk space"

4/5

What do you like best about Kadence?

Simple design and easy to navigate around Review collected by and hosted on G2.com.

What do you dislike about Kadence?

Haven't worked out how to book multiple days Review collected by and hosted on G2.com.

Response from Jared Olschewski of Kadence

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Nick, thank you for taking the time to provide this feedback.

I’ve attached a link here to the Knowledge Base article that will show you have to book multiple days, and recurring days with the web app, mobile app, or MS Teams app.

Please contact your Customer Success Manager, or Support, if you run into any difficulties, or if the process does not provide what you need. We are happy to pass that feedback to the product team for consideration.

Thanks again for taking the time to share your feedback.

Jared Olschewski - VP of Customer Experience

See how Kadence improved

US

Verified User in Staffing and Recruiting

Small-Business (50 or fewer emp.)

10/3/2022

"Easy booking system"

4.5/5

What do you like best about Kadence?

It is an easy system to use if set up correctly. All you need to do is follow a few clicks of the button to view what seats or rooms are free and click to confirm. Review collected by and hosted on G2.com.

What do you dislike about Kadence?

Having to check in each and every time you book. It is quite a pain and if you don't do it on time your booking is taken away. Review collected by and hosted on G2.com.

Response from Jared Olschewski of Kadence

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Thank you for taking the time to provide this feedback.

We are about to release more options for checking in to hopefully assist in not losing your desk. You might also encourage your company’s Kadence Admin to discuss these options with your Customer Success Manager.

Thanks again for taking the time to share your feedback.

Jared Olschewski - VP of Customer Experience

AH

Alex H.

Head of People and Assets

Mid-Market (51-1000 emp.)

4/13/2022

"Great experience with Kadence"

5/5

What do you like best about Kadence?

Really professional implementation of product, the team were helpful and communicative throughout the process, and the hybrid working tool is incredibly easy to use. We only implemented the tool a month ago, but we're already feeling the benefits and staff find it intuitive to use. Review collected by and hosted on G2.com.

What do you dislike about Kadence?

So far, we've not found anything that we dislike - we have asked for some additional features to be included, and Kadence has responded positively to these requests and is making some tweaks to the system to further improve it. Review collected by and hosted on G2.com.

What problems is Kadence solving and how is that benefiting you?

No problems.

In terms of benefits - we are moving towards a hybrid working model where we need to manage the space in the office to ensure that everyone that wants to come in has a desk and can book the necessary work space that suits their requirements for that day. We also want to make sure that teams can book multiple spaces, and that we can make recurring bookings. Kadence does this and more - we're really hoping to benefit from the reporting capability. Review collected by and hosted on G2.com.

AF

Verified User in Financial Services

Small-Business (50 or fewer emp.)

6/1/2022

"Efficient desk booking app"

3.5/5

What do you like best about Kadence?

Kadence is an efficient desk booking system, the floor plan is great for choosing where you want to sit and it is really easy to use. Review collected by and hosted on G2.com.

What do you dislike about Kadence?

Integration to room bookings hasn't happened yet which is a shame but if this is like desk booking then it will be a welcome addtion. Review collected by and hosted on G2.com.

Recommendations to others considering Kadence:

Great for desk booking but the lack of room booking integration to the web portal is a real shame. If they get this sorted it will be a top notch product but as they haven't, it feels like it is half complete. Review collected by and hosted on G2.com.

What problems is Kadence solving and how is that benefiting you?

Since return to offcie we have reduced the number of desks on the office so we have limited space, Kadence has been great for managing our new way of working Review collected by and hosted on G2.com.

UD

Verified User in Design

Small-Business (50 or fewer emp.)

9/30/2022

"It's very easy to use and I love the fact that I can see who else will be in the office!"

5/5

What do you like best about Kadence?

Definitely the fact that I'm able to see my team, I also like the UI as it's very clear altough I have to say it sometime confuses me when I set a different office the date changes to today's date but I have already selected that so if that stay the same it would be fabulous. Review collected by and hosted on G2.com.

What do you dislike about Kadence?

I mentioned it in the what I like section Review collected by and hosted on G2.com.

DC

Daniela C.

IT Project Manager

Mid-Market (51-1000 emp.)

8/31/2022

"Amazing experience"

5/5

What do you like best about Kadence?

People. Their work team is very diligent and cooperative with what is required, they are always willing to help and make our life easier. Review collected by and hosted on G2.com.

What do you dislike about Kadence?

I wish they had more configuration options Review collected by and hosted on G2.com.

Response from Jared Olschewski of Kadence

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Daniela, thank you for taking the time to provide this feedback.

We’d love to learn more about the configurations you would hope to see in Kadence. I would recommend connecting with your Customer Success Manager so we can get the specific details and pass them along to our product team for consideration, or to see if there is a current configuration that could help you right now.

Again, thank you for the feedback!

Jared Olschewski - VP of Customer Experience

PG

Paul G.

CEO

Small-Business (50 or fewer emp.)

1/24/2022

"Great product for a flexible workforce!"

4.5/5

What do you like best about Kadence?

The design of the system is very appealing. Kadence is a very intuitive app and has an easy workflow for booking desks, and knowing when co-workers are using the space. Very helpful features such as desk amenities, neighborhoods, and others. I also love dealing with their team; they are very friendly and are open to new ideas and suggestions. Recently, they have been pushing more and more features at a consistent pace. Review collected by and hosted on G2.com.

What do you dislike about Kadence?

Because it is a relatively new product, some features are lacking, although many are already in development. Review collected by and hosted on G2.com.

What problems is Kadence solving and how is that benefiting you?

Since our company went to a flexible, remote work model, we needed to decrease out office footprint and part with the concept of assigned desks. To make this work, we had to introduce a desk reservation system that would allow employees to book a desk anytime they wanted to work from the office. Review collected by and hosted on G2.com.

GM

Gordon M.

Head Of Digital and IT

Mid-Market (51-1000 emp.)

1/31/2022

"Excellent solution for space management requirements"

5/5

What do you like best about Kadence?

The design of the application for the end user encourages compliance with new post=pandemic procedures. The reporting and insights are powerful, and easy to create. We're receiving excellent feedback on the system, and looking to extend across our estates in the short-term. Review collected by and hosted on G2.com.

What do you dislike about Kadence?

Some of the integrations for meeting rooms were challenging, and the design process for the floor plan could have been smoother - the team needs a good lead time to deliver this, and when office design is fluid, it can mean you're sometimes a week or two behind. Review collected by and hosted on G2.com.