---
title: Kadence Reviews
meta_title: 'Kadence Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 143 reviews by the users' company size, role or industry
  to find out how Kadence works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 143
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Office Management Software
  url: https://www.g2.com/categories/office-management-software
---


# Kadence Reviews
**Vendor:** Kadence  
**Category:** [Space Management Software](https://www.g2.com/categories/space-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 143
## About Kadence
Kadence is a comprehensive workplace operations platform designed to optimize the management of people and spaces within modern enterprises. This innovative solution integrates various functionalities, including space management, team scheduling, occupancy insights, and AI-powered coordination, into a single, cohesive platform. By leveraging Kadence, organizations can effectively reduce real estate costs, enhance employee engagement, and achieve improved business outcomes, making it a valuable tool for companies navigating the complexities of today’s flexible work environment. Targeted at organizations of all sizes, Kadence caters to a diverse audience that includes facility managers, HR professionals, and team leaders. The platform is particularly beneficial for businesses that require efficient space utilization and effective scheduling to support hybrid or remote work models. With the increasing need for flexible work arrangements, Kadence addresses the challenges of managing physical spaces and coordinating teams, ensuring that employees can work effectively regardless of their location. One of the standout features of Kadence is its advanced space management capabilities, which enable organizations to visualize and manage their physical environments in real-time. This functionality allows businesses to gain valuable insights into how spaces are being utilized, facilitating data-driven decisions regarding layout and resource allocation. By understanding occupancy patterns, organizations can optimize their spaces, ensuring that they meet the needs of their workforce while minimizing unnecessary costs. Additionally, Kadence&#39;s AI-powered coordination tools streamline the scheduling process, significantly reducing the time and effort required to organize meetings and collaborative sessions. This automation not only enhances operational efficiency but also fosters a more engaged and productive workforce. By simplifying the logistics of team interactions, Kadence empowers employees to focus on their core responsibilities, ultimately driving better business performance. In summary, Kadence stands out as a leader in the workplace operations category by providing a unified platform that integrates essential functionalities for managing people and spaces. Its advanced features and data-driven insights equip organizations with the tools needed to adapt to the evolving demands of the modern workplace, ensuring that teams can work with purpose and operate at peak performance.



## Kadence Pros & Cons
**What users like:**

- Users commend the **ease of use** of Kadence, enhancing productivity and facilitating smooth office management. (40 reviews)
- Users praise the **outstanding customer support** of Kadence, noting their accessibility and helpfulness during the setup process. (21 reviews)
- Users value the **easy setup** of Kadence, enhancing productivity with a straightforward, user-friendly interface. (19 reviews)
- Users commend the **ease of use** of Kadence, appreciating its simplicity and helpful support team. (18 reviews)
- Users appreciate the **intuitive design** of Kadence, making desk booking and layout management seamless and straightforward. (18 reviews)
- Users value the **easy integrations** of Kadence, enhancing functionality and streamlining office management seamlessly. (14 reviews)
- Simple (13 reviews)
- User Interface (13 reviews)
- Desk Management (12 reviews)
- Integrations (12 reviews)

**What users dislike:**

- Users face **booking issues** , struggling to manage cancellations and encountering software glitches during their reservations. (5 reviews)
- Users express dissatisfaction with the **limited features** of Kadence, particularly the lack of a report writer and helpful insights. (5 reviews)
- Users lament the **missing features** in Kadence, particularly regarding user adoption and the Insights section&#39;s usefulness. (5 reviews)
- Users find the **inadequate reporting** features of Kadence overwhelming and lacking in customization options. (4 reviews)
- Users find the **inconvenience of needing support for updates** frustrating, impacting their overall experience with Kadence. (4 reviews)
- Insufficient Information (4 reviews)
- Users experience **poor customer support** , resulting in slow solutions and challenges in editing software effectively. (4 reviews)
- Poor Usability (4 reviews)
- Reservation Issues (4 reviews)
- Software Bugs (4 reviews)

## Kadence Reviews
  ### 1. Great Work Tool to enable Hybrid Working in a dynamic Environment

**Rating:** 5.0/5.0 stars

**Reviewed by:** Peter C. | Retail Director UK, Germany & Eurotunnel France, Enterprise (> 1000 emp.)

**Reviewed Date:** August 15, 2023

**What do you like best about Kadence?**

Simplicity, ease of use, very intuitive. The ability to sync across Teams, Outllook and also on IOS and Android devices. The tools to allow you to see who is in the office and enable collaborative working. Great admin tools to see who is in the office and what is being used.
The team, Tanneke and Kaja have been very supportive and enabled a successful execution and implementation.

**What do you dislike about Kadence?**

When booking rooms that are actual offices - your diary appears busy with can confuse people (although this maybe an internal challenge due to our set up)
The images of the desks are areas appear very small on the app - an improvement would be a larger image for people to view but the list of amenities enable you to see what is available.

**What problems is Kadence solving and how is that benefiting you?**

We have reduced the size of our Office by half and this is enabling effective management of space in a Hybrid fashion.
Having created dynamic working spaces that is very different from a fixed desk structure, the Kadence tool enables a much more dynamic environment.
Feedback from the teams are that they like being able to see who is working and meet up with colleagues.

  ### 2. Great!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sabrina N. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 11, 2023

**What do you like best about Kadence?**

The simplicity of the platform is truly its strength. It's rare to find a tool that's so easy to navigate while still delivering excellent results, making it user-friendly, and it genuinely enhances the overall experience.

**What do you dislike about Kadence?**

We find Insights section not very helpful, not as comprehensive as we wish for it to be. 

 We would prefer "Live" mode in Office section to be set by default (or given an choice to be set by default), as well as to be available for other days to be viewed in "Live" mode. 

Neighborhoods/Teams connection is not very straightforward to understand, if that could be simplified - that would be better for us.

**What problems is Kadence solving and how is that benefiting you?**

Improving space utilization, ensuring that the available workspace is efficiently utilized, preventing overcrowding and ensuring that there are enough desks and resources for those who need them; allowing to oversee who is coming to the office on what day and making it easier to get team members have in-person interaction.

  ### 3. Kadence Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aidan H. | Enterprise (> 1000 emp.)

**Reviewed Date:** August 21, 2023

**What do you like best about Kadence?**

Very intuitive UI and booking wizard for users. Insights allow the business to review the how much the office is being utilised in our hybrid arrangement etc. 
Recently introduced API Keys allows for integration with BMS or other systems.
Quick responses from support and account manager allow for good communication.

**What do you dislike about Kadence?**

Integration can be fairly clunky, for example integrating with O365 meeting room calendars requires access to all user calendars by default. One has to set-up access limits on the exchange side.

**What problems is Kadence solving and how is that benefiting you?**

During covid the company switched to Hybrid working and hot-desking. Kadence was a great price and easy to set-up and use. At first we used it simply for desk booking for hybrid days, but it has grown for use for meeting rooms, visitor management etc. Kadence has grown alot since we started using it.

  ### 4. Easy to use platform with lots of features

**Rating:** 4.0/5.0 stars

**Reviewed by:** Regina T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 11, 2023

**What do you like best about Kadence?**

User friendly interface, easy to use and learn. Setting up the back end was quick and easy and the support from the Kadence team was very hepful.

**What do you dislike about Kadence?**

The features i'd like more of is vacation tracking or something similar to show the entire team when others are away.

**What problems is Kadence solving and how is that benefiting you?**

Kadence is helping our team find a seamless experience when managing their hybrid work style. it also allows for efficiency and utilization of the office space.

  ### 5. The most accessible customer success team experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maria K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 06, 2023

**What do you like best about Kadence?**

I love the professional floorplan build out. I love the intuitiveness and ease ofuse and how accessible their customer service is.

**What do you dislike about Kadence?**

Some things are hard to edit without the help of the customer service team but their response time has made this mostly a moot point.

**What problems is Kadence solving and how is that benefiting you?**

Hot desk and Meeting Room booking in one easy to use map.

  ### 6. Kadence adoption review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 02, 2022

**What do you like best about Kadence?**

Ease of use. It is very easy to book a seat in the office.
A lot of new features are added based on user feed back. Staff find it easy to use and it gives very good reporting. New feature like allocating (locking) desks on particular days make it even easier for staff.

**What do you dislike about Kadence?**

A couple of minor things that could help. We change our office layout alot so being able to change the seating plans without having to go back to Kadence would be a great feature.

**What problems is Kadence solving and how is that benefiting you?**

It is helping our transition from an office-based, to a hybrid working organisation. (for the in-office element). It means we can have a smaller office and be sure that everyone can be cetain that they will have a desk when arriving for the day.

  ### 7. Just what we needed

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rodney R. | Senior Office Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 15, 2023

**What do you like best about Kadence?**

The Team at Kadence has been great is helping us see how their product would be of help to our organization and aiding us in streamlining it to our specific needs of our global offices their words throughout the design & implementiaton process!

**What do you dislike about Kadence?**

Have not dicovered anything yet that I have disliked about Kadence yet. In fact, their product model takes into account feedback from their clients when making updates to the efficiency of the software.

**What problems is Kadence solving and how is that benefiting you?**

As we have started out return to the officein a hybrid model, Kadence has been instrumental in helping us manage all the issues that we foresaw and solve probles we didn't expect.

  ### 8. An easy to manage solution that is very straightforward for the end user.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Publishing | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 11, 2023

**What do you like best about Kadence?**

Kadance allowed us to halve our active office space and move to a post covid, fully hybrid work model with a shared desk office space. The platform is very straightforward to manage and easy to use for employees no matter if they are using the web app or the mobile application. Account management and support has been excellent throughout the sales, setup and BAU phases.

**What do you dislike about Kadence?**

There is really very little to dislike. There are some features that could give additional value to the platform and the team are very responsive in taking ideas on board. A better SSO integration with Azure AD would be valuable, taking over additional information into the system such as job title, profile picture etc.

**What problems is Kadence solving and how is that benefiting you?**

Kadance allowed us to move from a fixed desk environment to a fully shared desk office space (with significant reduction), supporting our fully hybrid work model.

  ### 9. A user friendly product with excellent customer support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dita B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 21, 2023

**What do you like best about Kadence?**

Our organisation has been working with Kadence for nearly 3 years now and it is amazing to see the progress made to date. Kadence maintain a regular and close relationship with us through monthly meetings. They listen to and act on their customers' feedback which is reflected in the continuously improved functionalities. The app itself is very intuitive, user friendly and was well received by our staff.

**What do you dislike about Kadence?**

Not all functionalities are relevant to us or can be accessed by our organisation due to security reasons. However, it is to be expected as the app is designed to work for various customers from a variety of industries.

**What problems is Kadence solving and how is that benefiting you?**

Kadence is enabling us to use our estates in a more organised manner and supports our collaborative working. In addition to this, it helps us with establishing our longer term estates needs.

  ### 10. Kaja was super helpful!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Natasha B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 28, 2023

**What do you like best about Kadence?**

So simple and clear to book on. The app is super helpful to have on the phone when you're on the go or on the way in  from work.

**What do you dislike about Kadence?**

I'd like to be able to book desks on a repeat basis, for example I know I'm going to be reserving the same desk for the next 3 days.

**What problems is Kadence solving and how is that benefiting you?**

Kaja was super helpful in changing the desk layout design. We recently moved a few desks around and had to modify. Would be great if this could be modified manually by us instead of reaching out.

  ### 11. Great design and service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 07, 2023

**What do you like best about Kadence?**

It was easy to set up the layout of our office space, quick responses from the service & set up team, and integration with Google calendars is very helpful.

**What do you dislike about Kadence?**

I haven't found anything I haven't liked.

**What problems is Kadence solving and how is that benefiting you?**

We work in a hybrid environment and recently consolidated office space.  Kanence helps visualize the space and allows employees to plan where they'll be working.

  ### 12. Excellent Experience with this Hotel Software, very helpful with setup and running the software!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Randall P. | Director Of Information Technology, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 14, 2023

**What do you like best about Kadence?**

They are awesome with setup and getting everything ready to setup your office with Hotelling Software.  The software is easy to use and very intuitive!

**What do you dislike about Kadence?**

overall its a great product nothing really to complain about just maybe some things are a bit harder to find as an admin but for the users its simple and easy!

**What problems is Kadence solving and how is that benefiting you?**

We are running out of room for employees to actually be able to go to the office, we also have issues with not enough private space for managers to have meetings in a private space, and lastly we are using it for conference rooms to make booking a conference room easier which we have some issues using just what microsoft provides.

  ### 13. Powerful and easy solution to set-up and roll out to all staff

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dominic B. | Head of IT, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 27, 2022

**What do you like best about Kadence?**

The Whole office overview so you can see who is in the office and the seemless Teams integration

**What do you dislike about Kadence?**

I would love to be able to have the 'office' view that you get each day on a weekly basis so you can view who is in easily for the week

**What problems is Kadence solving and how is that benefiting you?**

making desk booking independent and users self managing their own and their teams bookings saves a huge amount of admin time

  ### 14. Very good, well thought out software for desk booking and hybrid work management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Matthew S. | Chief Technology Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 14, 2023

**What do you like best about Kadence?**

Integration with Teams, ease of use, M365 Integration for Single Sign on

**What do you dislike about Kadence?**

I dont have the ability to modify a reservation.  I have to cancle it first and make a new one.

**What problems is Kadence solving and how is that benefiting you?**

Desk booking and allowing colleagues to see when their co-workers are goinbg to be in theoffice

  ### 15. It has been a very positively  accepted tool in our company  and easy to use.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Anthony M. | Client Delivery Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 14, 2022

**What do you like best about Kadence?**

Good UI and is easy to use and access. Web-based or mobile.

**What do you dislike about Kadence?**

don't have any complaints it does what we need.

**What problems is Kadence solving and how is that benefiting you?**

we have a limited amount of desk space and it allows people to confirm desks, rooms prior to arrival. It also allows medical certification prior to attending the office.

  ### 16. Easy to use platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 14, 2023

**What do you like best about Kadence?**

Automations, simpliciy in booking, mobile apps and integration functionality

**What do you dislike about Kadence?**

Some challenges with initial setup, could do with some further work on existing integrations

**What problems is Kadence solving and how is that benefiting you?**

With a limited number of desks within our office compared to the number of staff this helps us utilise our space and provides lots of flexibility for our team to book and organise their time in the office.

  ### 17. Kadence Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Anthony M. | IT Support & Education Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 10, 2023

**What do you like best about Kadence?**

Easy to use, simple but intuitive UI, great customer support, regular product and feature updates

**What do you dislike about Kadence?**

Lacking APAC support at the moment. Although the team is fast to reply overnight, sometimes we would like to get an answer right away.

**What problems is Kadence solving and how is that benefiting you?**

Desk and room booking capacity - having a visual aid to see who is booked in where and what is available

  ### 18. It's pretty good...does the job

**Rating:** 4.0/5.0 stars

**Reviewed by:** Matthew J. | Web Applications Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 03, 2022

**What do you like best about Kadence?**

I like that I can book a desk at work and then everyone knows that I have booked a desk and nobody will take my desk. It is a very good way to ensure I get a desk when going in to work.

**What do you dislike about Kadence?**

The fact that chargifi is still in the url and google results...sometimes I find this very confusing and forget which site I need to actually go to. We have a new office that hasnt had the floor map added to it which is not as convenient although I think this is more of an admin problem on our side than a chargifi problem.

**What problems is Kadence solving and how is that benefiting you?**

We have hot desks at work and this allows us to book desks at work.

  ### 19. Very user friendly and easy to use.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Courtney  D. | Junior Software Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 29, 2022

**What do you like best about Kadence?**

It is very easy to make a booking, and the map to see the desks is very helpful for that visual experience. It is very easy to see who is checked in on the live office view, and easy to find your teams and collegues.

**What do you dislike about Kadence?**

When I go into the live office section, all the accordions of the teams are open, so if I am looking for a specific team, I have to go through and close all of them while I look, or I have to scroll a lot. I also would like to be able to search for a team in the directory section; you can search for colleagues but not teams when you go to that tab in the directory.

**What problems is Kadence solving and how is that benefiting you?**

The live office view - where you can look at future days and not just at the current day. As an admin view - assigning people to desks instead of making a neighborhood, then the team for that person for that desk, the restricting the team to the person, the neighborhood to that team and that neighborhood to that desk.

  ### 20. Easy to use system to manage hot desking environment

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jonathan W. | Sales Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 29, 2022

**What do you like best about Kadence?**

As a manager it is useful to see when staff are coming into the office. Our arrangement means that staff must be in 2 days per week. Without Kadence this is difficult to keep on top of.

**What do you dislike about Kadence?**

It would be good if we had the ability to draw and manage room layouts ourselves without having to pay to get these uploaded. This would be helpful for a company like ourselves that are constantly growing and switching offices quite frequently.

**What problems is Kadence solving and how is that benefiting you?**

Kadence is allowing us to provide flexibility to our staff so that we can operate a hybrid home/office working model. It has also saved us on office space costs.

**Official Response from Jared Olschewski:**

> Jonathan, thank you for taking the time to provide this feedback.
 
We are looking for ways to make the floorplan creation and updating process easier and faster. In the meantime, you might consider speaking to your Customer Success Manager about the options we have to make frequent changes more economical. 
 
Again, thank you for the feedback!
 
Jared Olschewski - VP of Customer Experience

  ### 21. Brilliant desk booking platform!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 07, 2022

**What do you like best about Kadence?**

It has a great app that is very user-friendly! It is liked by all members of staff, admins and end users and is easy to use, looks good, and the support team are fantastic if you ever need to reach out to them. I would highly recommend Kadence.

**What do you dislike about Kadence?**

Nothing, everything is well thought out, and if we have had any issues, they have been resolved very quickly by very efficient, friendly staff. They have also taken any suggestions on board and have implemented them or given us a roadmap of when we can expect changes to take place.

**What problems is Kadence solving and how is that benefiting you?**

Kadence allows our staff members to book desks themselves and enables us to have rules in place to control different parts of the system. It's customisable, and all of our staff really like it.

  ### 22. Great desk booking software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mitesh P. | Financial Controller, Legal Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 19, 2022

**What do you like best about Kadence?**

Kadence is useful for firms which operate a hot desk policy as you can easily see which desks are available on any given day and book one.

**What do you dislike about Kadence?**

We don't require our staff to check in their desks whereas Insights is based on checked in desks. This means we're unfortunately missing out on some of the reports and analysis within Insights. In particular, we really liked the heat map but are unable to use this. It would be great if they could change Insights for us to be based on booked desks, not checked in desks.

**What problems is Kadence solving and how is that benefiting you?**

Kadence has helped with our firm's agile working policy, where we have made a significant number of our desks "hot desks". It's very easy to see which desks are available on a particular day and book one. You can also use the Directory to see when your colleagues are going to be in the office which is helpful.

When all of our staff start using Kadence properly, it will be really helpful to analyse how many of our desks are being used on a daily basis and how much free desk space we have. This information will help inform decisions concerning our floorspace, eg as the firm grows do we need to take on additional floorspace or do we have sufficient space already?

**Official Response from Jared Olschewski:**

> Mitesh, thank you for taking the time to provide this feedback.
 
We are constantly looking for ways to enhance the insights so they provide the data in a way that is easy to interpret and action. 
 
I would recommend connecting with your Customer Success Manager to see if there is a way to get you this information now, and to provide more specific feedback that can be given to the analytics and products teams.
 
Again, thank you for the feedback!
 
Jared Olschewski - VP of Customer Experience

  ### 23. Great!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jessica O. | Executive Assistant To Chief Executive Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 03, 2022

**What do you like best about Kadence?**

We have a small office so the software helps us to see how busy the office is going to be on a particular day. It's also allowing us to monitor usage so that we can factor this into our decision making when the time comes to upgrade our office space.

**What do you dislike about Kadence?**

It's quite hard to get everyone on board with using the software regularly.

**What problems is Kadence solving and how is that benefiting you?**

Small office with limited desks - the software is allowing us to monitor usage and make better decisions about coming into the office when it's busy.

**Official Response from Jared Olschewski:**

> Jessica, thank you for taking the time to provide this feedback.

We understand the frustration of people not using Kadence, and we want to make such an amazing experience everyone wants to use it daily. I would ask you to please contact your Customer Success Manager to share your experiences so we can help with change management, and understand what hesitations might be keeping users from engaging with Kadence. 

Again, thank you for the feedback!

Jared Olschewski - VP of Customer Experience

  ### 24. After demoing multiple platforms, Kadence had the most features & licensing plans that worked for us

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** September 29, 2022

**What do you like best about Kadence?**

Our rep, Stephen Gowdy is very responsive and sets up weekly calls to help us understand and get the most out of the platform.

**What do you dislike about Kadence?**

The only negative is the lack of some capabilities, but working with Stephen and the dev team, they are implementing changes to make it a better experience for our users.

**What problems is Kadence solving and how is that benefiting you?**

We stood up a new corporate headquarters in San Diego, but downsized our facility due to more remote workers.  With a smaller office, we needed a way to allow our employees to come into the office, but share desks as we don't typically have a full house.  Kadence was the perfect solution to allow our employees to schedule which days they would be coming in and which desks they would be sitting at.

**Official Response from Jared Olschewski:**

> Thank you for taking the time to provide this feedback.
 
Stephen is the best, and I’m glad he is taking good care of you (I would expect nothing less). 😀
 
Please keep providing him with your feedback so we can continue to improve the experience for you and your team. 
 
Jared Olschewski - VP of Customer Experience

  ### 25. Kadence is simple to implement, operate, and our users love it!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris P. | Workplace Technology Lead, Enterprise (> 1000 emp.)

**Reviewed Date:** May 23, 2022

**What do you like best about Kadence?**

This was our first experience operating in a hybrid environment. We decided to give Kadence a try and we are very happy with the app. The initial setup and implementation were relatively simple. We have deployed the app across 15 offices in the US and Canada. It is very intuitive and was easily adopted by our employees. The admin portal is easy to use and requires very little training.

**What do you dislike about Kadence?**

No real downsides to mention since it does everything we need it to. They have done several feature upgrades since we originally purchased the app. As it evolves we continue to find new ways to use it.

**What problems is Kadence solving and how is that benefiting you?**

The self-certification feature was very helpful for operating during Covid. The recent addition of the visitor management feature was a major benefit for us. We are beginning to incorporate the room booking feature into our operations as well.

  ### 26. Extremely easy to use tool

**Rating:** 3.5/5.0 stars

**Reviewed by:** Maud S. | Workplace Experience Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 13, 2022

**What do you like best about Kadence?**

Very user friendly tool. Our account manager is always happy to take back our suggestions to the roadmap!
Extremely good value for money. Great reporting and easy to read too.

**What do you dislike about Kadence?**

Few innovations to be upgraded like Slack integration and Check in QR code or more Check in options which we know is coming like the meeting room screen to book on the spot!

**What problems is Kadence solving and how is that benefiting you?**

We need to have occupancy data for the office in order to plan office expansion

  ### 27. Great little desk booking app

**Rating:** 5.0/5.0 stars

**Reviewed by:** Felix T. | Mobile Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 30, 2022

**What do you like best about Kadence?**

Kadence makes it easy to book a desk for the office, see when my colleagues are in and book extra amenities like parking.

**What do you dislike about Kadence?**

When there's no floor plan it's quite hard to see who else is in the office. Would be great to see an alternative view to allow me to see who else is in.

**What problems is Kadence solving and how is that benefiting you?**

Provides a hybrid working solution to allow colleagues to meet at our locations and to track who has been in on what day.

  ### 28. User Friendly and Super Helpful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 06, 2022

**What do you like best about Kadence?**

One of the most useful features is being able to not only the members of your office, but being able to split them into the office teams so it is easy to find out where everyone will be.

**What do you dislike about Kadence?**

The only thing i dislike about Kadence is when you open it you have to select the building constantly. I can see this feature is practical if more than one office space is used, but it would be good to disable this feature.

**What problems is Kadence solving and how is that benefiting you?**

Kadence eliminates any issues with hot desking. Our office is not big enough to hold all staff members to work on the same day in house, so this eliminates any issues of not having a desk. If you see no one to book, you work from home.

**Official Response from Jared Olschewski:**

> Thank you for taking the time to provide this feedback.
 
Depending on whether you are using the web app or mobile app, and if you are simply viewing the live Office view or making a booking, there are ways to set it to default to the building you want. You can view instructions in our Knowledge Base with article link attached, or please contact your Customer Success Manager if you have questions, or if the capability isn’t what you are expecting and they can pass along that information to our product team for consideration.
 
Again, thank you for the feedback!
 
Jared Olschewski - VP of Customer Experience

  ### 29. Kadence

**Rating:** 4.0/5.0 stars

**Reviewed by:** Hazel J. | Customer Services Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 19, 2022

**What do you like best about Kadence?**

The simple and clean interface makes it really easy for staff to book spaces either via the web or their mobile app.  Google integration was quick and easy, and the support from Kadence during the implementation phase was great. Their customer support is excellent, they are very responsive, and friendly - and, they are constantly developing new features and improvements.

**What do you dislike about Kadence?**

We've found it difficult being unable to browse bookings for future dates (eg a calendar view of availability), but, I believe this is a feature improvement that is being worked on.

**What problems is Kadence solving and how is that benefiting you?**

Kadence helped us to manage staffing levels in a hybrid working environment.  It shows how the office space is being used, highlighting crowded and unused spaces.  It also allows staff who do not have regular office days to secure a desk when they want to visit.

  ### 30. Great app for hoteling your office space!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kanessa P. | Office and HR Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 29, 2022

**What do you like best about Kadence?**

Kadence is very easy to manage from an administrative point of view.  Coworkers are able to follow very few steps to book any office or cubicle.  Pretty easy to manage.

**What do you dislike about Kadence?**

The emails for booking come in so dark that they are hard to read.

**What problems is Kadence solving and how is that benefiting you?**

We needed an app for booking office/cubicle space that also allowed us to add a COVID pre-screening before checking in and that has been a great, stand-out feature.

  ### 31. They've really thought it through

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jo R. | Chief Executive Officer and Co-Founder, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 17, 2022

**What do you like best about Kadence?**

The app is super easy to use and makes planning diaries and space straightforward. I'm not sure how we would manage the coordination otherwise.

**What do you dislike about Kadence?**

Nothing I dislike. The fact that it integrates with existing systems is a huge bonus.

**Recommendations to others considering Kadence:**

If looking for solutions for hybrid working make sure your solution serves the team not just the facilities management team. This is Kadence's USP.

**What problems is Kadence solving and how is that benefiting you?**

Kadence is the only solution I've seen that addresses current tension of being desperate to get face to face time and the strong preference to have the flexibility to work from home. It's so much more than a facilities management system; it makes sure the people who need to be in the same room are there while allowing them flexibility we are all now used to.

  ### 32. Ease of bookings

**Rating:** 4.0/5.0 stars

**Reviewed by:** Vinay S. | Customer Support Advisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 30, 2022

**What do you like best about Kadence?**

How easy it was to book desks in advance. Could also see who has booked a desk for what day etc. It was very smooth to use.

**What do you dislike about Kadence?**

Sometimes it was a bit slow but other than that not much else to say

**What problems is Kadence solving and how is that benefiting you?**

Has benefitted me when I go to work in the office I can book a desk with ease and not rush around trying to find one

  ### 33. Great Desk Booking

**Rating:** 5.0/5.0 stars

**Reviewed by:** sonia w. | Senior Test Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 03, 2022

**What do you like best about Kadence?**

Great tool for booking our desks in the work office. It provides a desk view and door and windows to ensure you have secured the space you need.

**What do you dislike about Kadence?**

There is not anything I can think of that needs improving.

**What problems is Kadence solving and how is that benefiting you?**

We have a small office and need to ensure there is enough working space for people who wish to use it.

  ### 34. Simple to use, effective desk booking solution which continually improves and evolves

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 29, 2022

**What do you like best about Kadence?**

Very intuitive, no training required so extremely user friendly. The support team respond really quickly to any queries and the team are always encouraging feedback on how they can develop the platform.

**What do you dislike about Kadence?**

The only change i would recommend is that the insights are based on total employee numbers rather than number of desks. We have more employees than desks in the office which is the only reason this is an issue for our buisness

**Recommendations to others considering Kadence:**

Consider the settings you want to use at the outset of the project as whilst it is very easy to change at a later date, it would be seen as a change process to end users

**What problems is Kadence solving and how is that benefiting you?**

Enables hot desking and flexible working to ensure we aren't over our occupancy levels on any particular day.

  ### 35. A good desk booking platform which is making constant improvements.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Wayne D. | Office & Facilities Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 19, 2022

**What do you like best about Kadence?**

Ease of booking, which can be made online or on the app.

**What do you dislike about Kadence?**

Check in's still present an obstacle which means our occupancy data isn't reliable

**What problems is Kadence solving and how is that benefiting you?**

Kadence is definitely helping in managing our hybrid working solution

  ### 36. Very easy tool to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Maggie W. | QA software engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 30, 2022

**What do you like best about Kadence?**

It's a very user-friendly product and makes booking a desk very easy

**What do you dislike about Kadence?**

I have never found anything that i didnt like

**What problems is Kadence solving and how is that benefiting you?**

It means i know i can book a desk and when i arrive in bristol I am guaranteed a desk to work at

**Official Response from Jared Olschewski:**

> Maggie, thank you for taking the time to provide this feedback.

We’re glad you haven't found anything to dislike, but we are excited for things that are coming we think will make you want to give us the full 5 stars 😀. If something does come to mind you wish was a bit better, please contact your Customer Success Manager and let them know.

Again, thank you for the feedback!

Jared Olschewski - VP of Customer Experience

  ### 37. Easy to use booking system

**Rating:** 4.0/5.0 stars

**Reviewed by:** Michael E. | Web Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 29, 2022

**What do you like best about Kadence?**

Simple interface, easy to use and quick.

**What do you dislike about Kadence?**

Sometimes difficult to see who else has booked in on the day I choose

**What problems is Kadence solving and how is that benefiting you?**

Ability to book a desk to make sure I know that it will be available when I get to my office.

**Official Response from Jared Olschewski:**

> Michael, thank you for taking the time to provide this feedback.
 
We’ve heard this feedback about improving the visibility for future booking, and we will be releasing enhanced capabilities to do just that in the not too distant future. I’ll circle back when it is available, but keep an eye out for the product update emails that let you know all about the new stuff to make your experience better. 
 
Also, if you have additional feedback, please contact your Customer Success Manager to make sure we get that to the right people/team.
 
Thanks again for taking the time to share your feedback.
 
Jared Olschewski - VP of Customer Experience

  ### 38. Very easy and convenient to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sophie C. | Senior Sales Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 29, 2022

**What do you like best about Kadence?**

How easy it is to use, very straight forward and user friendly

**What do you dislike about Kadence?**

I can't think of anything! It does what I need it to do!

**What problems is Kadence solving and how is that benefiting you?**

Being able to book in advance and organise my days

**Official Response from Jared Olschewski:**

> Sophie, thank you for taking the time to provide this feedback.

We’re happy you can't think of anything to dislike, but we are excited for things that are coming we think will make you want to give us the full 5 stars 😀. If something does come to mind you wish was a bit better, please contact your Customer Success Manager and let them know.

Again, thank you for the feedback!

Jared Olschewski - VP of Customer Experience

  ### 39. Awesome

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gabriel A. | Manager - HR Reporting and Systems, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 13, 2022

**What do you like best about Kadence?**

The smooth process of booking a desk/room

**What do you dislike about Kadence?**

Long timeline to update plans on platform

**What problems is Kadence solving and how is that benefiting you?**

Analytics on office space - beneficial to compare rent cost vs space being used

**Official Response from Jared Olschewski:**

> Gabriel, thank you so much for taking the time to provide this feedback! I'm interested to know more about your concerns with the "Long timeline to update plans on platform." Could you please elaborate on that point, and let me know what would be your expected timeline? Or, you can reach out to me at jared@kadence.co and we could arrange a call to discuss further.

Thanks again for the feedback and taking time out of your busy schedule to share it!

Jared Olschewski - VP of Customer Experience

  ### 40. Amazing easy to use product!! 10/10

**Rating:** 5.0/5.0 stars

**Reviewed by:** Victoria B. | Facilities Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 20, 2022

**What do you like best about Kadence?**

It's just so easy to use! Both the app and the web page are so intuitive that you don't need to train staff and it can be rolled out in a matter of weeks!

Their customer service is second to none and they are constantly improving with user feedback. I love the new staff directory that allows you to find out where your collegues are seated plus there their working pattern in order to link up. Brilliant feature that supports hybrid working.

**What do you dislike about Kadence?**

Checking in but I know enhancements to support this feature and coming very soon.

**Recommendations to others considering Kadence:**

Book a demo with Helen, you won't be disappointed. Also if you need speacial features to support your business just ask, they will do their best to support you business needs.

**What problems is Kadence solving and how is that benefiting you?**

Book meetings in the office more easily as you can see collegues working patterns 

It's enables you to find your collegues  in the office (and specialist roles eg. First aiders)  and sit near those that you need to collaborate with. 

Hugely supports hot-desking with an easy to use app

Supports fix desks fo workplace adjustment 

Maximise space via auto release if not checked in 

Seamless process for visitor management.

  ### 41. After a learning curve, Kadence is easy to use.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 19, 2022

**What do you like best about Kadence?**

It's helpful to see who is currently in the building e.g in the event of fire, or to save travelling between floors to visit a colleague who is working remotely.

**What do you dislike about Kadence?**

I feel that there is little obvious difference between the tabs (Building/Directory etc). I wish there was a way to search the Bookings tab by name. More integration of these tabs would be helpful, for example being able to book/cancel a desk by searching the Directory.

**What problems is Kadence solving and how is that benefiting you?**

It helps us see the usage of the office day-to-day which helps us when reviewing the effectiveness of our new hybrid working model. As we move forward with hybrid working, it helps us see what capacity we actually need in the physical office space. We can downsize the physical office if necessary.

  ### 42. Easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kalia W. | Sales Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 29, 2022

**What do you like best about Kadence?**

Easy to use to make bookings and manage who is in the office

**What do you dislike about Kadence?**

Nothing comes to mind. The system is straightforward to use.

**What problems is Kadence solving and how is that benefiting you?**

Ensures we don't double-book desk spaces in the office

**Official Response from Jared Olschewski:**

> Kalia, thank you for taking the time to provide this feedback.
 
We’re glad nothing comes to mind to dislike, but we are excited for things that are coming we think will make you want to give us the full 5 stars 😀. If something does come to mind you wish was a bit better, please contact your Customer Success Manager and let them know.
 
Again, thank you for the feedback!
 
Jared Olschewski - VP of Customer Experience

  ### 43. SImple way to book desk space

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nick P. | Senior UX/UI Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 30, 2022

**What do you like best about Kadence?**

Simple design and easy to navigate around

**What do you dislike about Kadence?**

Haven't worked out how to book multiple days

**What problems is Kadence solving and how is that benefiting you?**

Make sure there is a desk in our shared office that has less desks than people

**Official Response from Jared Olschewski:**

> Nick, thank you for taking the time to provide this feedback.
 
I’ve attached a link here to the Knowledge Base article that will show you have to book multiple days, and recurring days with the web app, mobile app, or MS Teams app.
 
Please contact your Customer Success Manager, or Support, if you run into any difficulties, or if the process does not provide what you need. We are happy to pass that feedback to the product team for consideration.
 
Thanks again for taking the time to share your feedback.
 
Jared Olschewski - VP of Customer Experience

  ### 44. Easy booking system

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 03, 2022

**What do you like best about Kadence?**

It is an easy system to use if set up correctly. All you need to do is follow a few clicks of the button to view what seats or rooms are free and click to confirm.

**What do you dislike about Kadence?**

Having to check in each and every time you book. It is quite a pain and if you don't do it on time your booking is taken away.

**What problems is Kadence solving and how is that benefiting you?**

N/A

**Official Response from Jared Olschewski:**

> Thank you for taking the time to provide this feedback.
 
We are about to release more options for checking in to hopefully assist in not losing your desk. You might also encourage your company’s Kadence Admin to discuss these options with your Customer Success Manager. 
 
Thanks again for taking the time to share your feedback.
 
Jared Olschewski - VP of Customer Experience

  ### 45. Great experience with Kadence

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alex H. | Head of People and Assets, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 13, 2022

**What do you like best about Kadence?**

Really professional implementation of product, the team were helpful and communicative throughout the process, and the hybrid working tool is incredibly easy to use. We only implemented the tool a month ago, but we're already feeling the benefits and staff find it intuitive to use.

**What do you dislike about Kadence?**

So far, we've not found anything that we dislike - we have asked for some additional features to be included, and Kadence has responded positively to these requests and is making some tweaks to the system to further improve it.

**What problems is Kadence solving and how is that benefiting you?**

No problems. 

In terms of benefits - we are moving towards a hybrid working model where we need to manage the space in the office to ensure that everyone that wants to come in has a desk and can book the necessary work space that suits their requirements for that day. We also want to make sure that teams can book multiple spaces, and that we can make recurring bookings. Kadence does this and more - we're really hoping to benefit from the reporting capability.

  ### 46. Efficient desk booking app

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 01, 2022

**What do you like best about Kadence?**

Kadence is an efficient desk booking system, the floor plan is great for choosing where you want to sit and it is really easy to use.

**What do you dislike about Kadence?**

Integration to room bookings hasn't happened yet which is a shame but if this is like desk booking then it will be a welcome addtion.

**Recommendations to others considering Kadence:**

Great for desk booking but the lack of room booking integration to the web portal is a real shame. If they get this sorted it will be a top notch product but as they haven't, it feels like it is half complete.

**What problems is Kadence solving and how is that benefiting you?**

Since return to offcie we have reduced the number of desks on the office so we have limited space, Kadence has been great for managing our new way of working

  ### 47. It's very easy to use and I love the fact that I can see who else will be in the office!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 30, 2022

**What do you like best about Kadence?**

Definitely the fact that I'm able to see my team, I also like the UI as it's very clear altough I have to say it sometime confuses me when I set a different office the date changes to today's date but I have already selected that so if that stay the same it would be fabulous.

**What do you dislike about Kadence?**

I mentioned it in the what I like section

**What problems is Kadence solving and how is that benefiting you?**

It helps us to book out hot-desks for the day without having to have 100 conversation on who is planning going to the officer and how many spaces we got left for the day.

  ### 48. Amazing experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniela C. | IT Project Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 31, 2022

**What do you like best about Kadence?**

People. Their work team is very diligent and cooperative with what is required, they are always willing to help and make our life easier.

**What do you dislike about Kadence?**

I wish they had more configuration options

**What problems is Kadence solving and how is that benefiting you?**

The integration with MS Teams

**Official Response from Jared Olschewski:**

> Daniela, thank you for taking the time to provide this feedback.
 
We’d love to learn more about the configurations you would hope to see in Kadence. I would recommend connecting with your Customer Success Manager so we can get the specific details and pass them along to our product team for consideration, or to see if there is a current configuration that could help you right now.
 
Again, thank you for the feedback!
 
Jared Olschewski - VP of Customer Experience

  ### 49. Great product for a flexible workforce!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Paul G. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 24, 2022

**What do you like best about Kadence?**

The design of the system is very appealing. Kadence is a very intuitive app and has an easy workflow for booking desks, and knowing when co-workers are using the space. Very helpful features such as desk amenities, neighborhoods, and others. I also love dealing with their team; they are very friendly and are open to new ideas and suggestions. Recently, they have been pushing more and more features at a consistent pace.

**What do you dislike about Kadence?**

Because it is a relatively new product, some features are lacking, although many are already in development.

**What problems is Kadence solving and how is that benefiting you?**

Since our company went to a flexible, remote work model, we needed to decrease out office footprint and part with the concept of assigned desks. To make this work, we had to introduce a desk reservation system that would allow employees to book a desk anytime they wanted to work from the office.

  ### 50. Excellent solution for space management requirements

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gordon M. | Head Of Digital and IT, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 31, 2022

**What do you like best about Kadence?**

The design of the application for the end user encourages compliance with new post=pandemic procedures. The reporting and insights are powerful, and easy to create. We're receiving excellent feedback on the system, and looking to extend across our estates in the short-term.

**What do you dislike about Kadence?**

Some of the integrations for meeting rooms were challenging, and the design process for the floor plan could have been smoother - the team needs  a good lead time to deliver this, and when office design is fluid, it can mean you're sometimes a week or two behind.

**What problems is Kadence solving and how is that benefiting you?**

The ability to safely run our offices, protect our staff and have better data on the use of our spaces. It's the most user-friendly of the applications we found on the market, ensuring user buy-in was at its highest level.



- [View Kadence pricing details and edition comparison](https://www.g2.com/products/kadence-kadence/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-08+18%3A08%3A19+-0500&secure%5Bsession_id%5D=0c8f2a15-c153-43fb-b785-abbb647a3d5a&secure%5Btoken%5D=59651b4fb42323ec1d3ae840b4d525c9793d47b22d9b0b06d01fcc9d2263adc5&format=llm_user)
## Kadence Integrations
  - [BambooHR](https://www.g2.com/products/bamboohr/reviews)
  - [Bob](https://www.g2.com/products/buildonme-llc-bob/reviews)
  - [Freshdesk](https://www.g2.com/products/freshdesk/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Gusto](https://www.g2.com/products/gusto/reviews)
  - [HappyFox Workflows](https://www.g2.com/products/happyfox-workflows/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews)
  - [Kayako](https://www.g2.com/products/kayako/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Azure Services](https://www.g2.com/products/microsoft-azure-services/reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [OneLogin](https://www.g2.com/products/onelogin/reviews)
  - [Rippling](https://www.g2.com/products/rippling/reviews)
  - [SAML Single Sign-On](https://www.g2.com/products/saml-single-sign-on/reviews)
  - [ServiceNow Integration Hub](https://www.g2.com/products/servicenow-integration-hub/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Spiceworks Connectivity Dashboard](https://www.g2.com/products/spiceworks-connectivity-dashboard/reviews)
  - [SysAid](https://www.g2.com/products/sysaid/reviews)
  - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews)
  - [Workday Platform](https://www.g2.com/products/workday-platform/reviews)
  - [Zendesk for Employee Service](https://www.g2.com/products/zendesk-for-employee-service/reviews)
  - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews)

## Kadence Features
**Booking**
- Calendar Scheduling
- Room Booking
- Room Information
- Desk Booking
- Automated Scheduling
- Event Calendar
- Event Scheduling
- Facility Scheduling
- Third Party Booking
- Single Sign On

**Platform Basics**
- Visitor Check-In
- Visitor Database
- Reports & Analytics
- Blacklist Screenings
- Badge Issuance
- Automation
- Workflow Management
- Document Management
- Registration Management
- Contact Management
- Compliance Management
- Parking Management
- Badge Management
- Email Management
- Access Management

**Facility Booking**
- Desk Booking
- Meeting Room Booking
- Common Space Booking
- AI Copilot
- Real-Time Availability

**Seating Options**
- Amenities
- Automatic Grouping
- Predefined Neighborhoods
- Recurring Reservations
- Space Reservation
- Desk Reservation

**Notifications**
- Reminders
- Custom Notifications
- Summaries

**Generative AI**
- Generative AI

**Agentic AI - Meeting Room Booking Systems**
- Proactive Assistance

**Platform tools**
- Room Search
- Room Usage Insights
- Meeting Management
- Availability Management
- Reservations Management
- Internal Meetings
- Email Management
- Space Management
- Resource Management
- Visitor Management
- Booking Management
- Calendar Management
- Vendor Management
- User Management

**Platform Data**
- Automation
- Analytics
- Visitor Logs
- Dashboard

**Office Maps**
- Interactive Office Maps
- Employee Locator
- Team Neighborhoods
- For Offices

**Tech Stack**
- Moble App Offering
- Employee Communications Integrations
- Calendar Integrations
- SSO Compatible
- Third-Party Integrations

**Administration**
- Hardware
- Wayfinding
- Mobile Booking
- Online Booking

**Platform Interoperability**
- Notifications
- Hardware
- Emergency Notification

**Workplace Analytics**
- Space Usage
- Trends & Preferences
- Forecasting

**Collaborative Features**
- Org View
- Team Chats
- Tea

**Generative AI**
- AI Text-to-Speech
- Generative AI

**Additional Functionality**
- AI Copilot
- Access Controls/Permissions
- User Management
- Email Reminders
- Visitor Management
- Contact Tracing
- Reporting/Analytics
- Email Management
- Wayfinding
- Surveys & Feedback
- QR Codes
- Desk Availability Schedule
- Floor Plans & Maps
- Online Booking
- Booking Management
- Hot Desking
- Meeting Room Booking
- Occupancy Management
- Utilization Reporting
- Drag & Drop
- Single Sign On
- API
- Employee Self Service
- Calendar Management
- Payment Processing
- Availability Indicator
- Employee Directory
- Scheduling
- Calendar Sync
- Search/Filter

**Additional Functionality**
- Customizable Reports
- Access Controls/Permissions
- Utilization Reporting
- AI Copilot
- Room Availability Schedule
- Third-Party Integrations
- Alerts/Notifications
- Resource Allocation & Planning
- Calendar Sync
- Activity Tracking
- Usage Tracking/Analytics
- Real-Time Updates
- Approval Process Control
- Categorization/Grouping
- Payment Processing
- Reminders
- Availability Indicator
- API
- Drag & Drop
- Microsoft Outlook Integration
- iCalendar Support
- Real-Time Data
- SSL Security
- Search/Filter
- Data Import/Export
- Digital Signage
- Activity Dashboard
- Multi-Location
- Customizable Branding
- Email Reminders
- Reporting & Statistics

**Platform Additional Functionality**
- Integration

**Administrative Tools**
- Compacity Planning
- Meeting Cancellation Protection
- Amenity Labels
- Shelf Planning
- Resource Allocation & Planning

**Agentic AI - Hybrid Enablement**
- Autonomous Task Execution
- Cross-system Integration
- Decision Making

**Generative AI**
- Generative AI

**Additional Functionality - Visitor Management**
- NDA & Contract Signing
- Integrations with Relevant Software
- Hardware Integration
- Multi-lingual Support
- Generative AI
- Employee Directory
- Security Gate Access Control
- Biometric Recognition
- Access Controls/Permissions
- ID Scanning
- Customizable Forms
- SMS Messaging
- Pre-Registration
- Time Tracking
- Reporting & Statistics
- Facial Recognition
- Multi-Language
- Digital Signature
- Authentication
- Visitor Tracking
- Multi-Location
- Mobile Access
- Watch List
- Photo Capture
- Wireless Internet Access Control
- AI Copilot
- User Profiles

**Agentic AI - Visitor Management**
- Decision Making

**Agentic AI - Space Management**
- Autonomous Task Execution
- Cross-system Integration
- Third-Party Integrations

**Additional Functionality**
- Work Order Management
- Workflow Management
- User Management
- API
- Activity Dashboard
- Email Management
- For Retail
- Visual Analytics
- Occupancy Management
- Space Reservation
- Asset Lifecycle Management
- Planogramming
- Inventory Management
- Fixed Asset Management
- Drag & Drop
- Multi-Location
- Customizable Reports
- Data Import/Export
- Calendar Management
- Access Controls/Permissions
- Usage Tracking/Analytics
- Real-Time Updates
- Alerts/Notifications
- Reporting & Statistics
- Maintenance Scheduling
- Customizable Branding
- Resource Management
- Real-Time Data
- Facility Scheduling

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