Verified User in Telecommunications
AT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"Great product for organizational computer use."
4/5
What do you like best about KACE Unified Endpoint Manager?

Pushing software and scripts in KACE SMA is an excellent feature that we use daily. Review collected by and hosted on G2.com.

What do you dislike about KACE Unified Endpoint Manager?

KACE Cloud MDM needs a lot of work to get it to function properly in lots of areas. It seems as though it doesn't have the same amount of attention as the SMA. Review collected by and hosted on G2.com.

Verified User in Government Administration
UG
Verified User in Government Administration
Enterprise (> 1000 emp.)
"Long time KACE Customer - Local Government"
5/5
What do you like best about KACE Unified Endpoint Manager?

The KACE SMA is completely customizable. Quest has built a platform and user community that encourages customization and creativity. Review collected by and hosted on G2.com.

What do you dislike about KACE Unified Endpoint Manager?

The security scanning ability within KACE has not been updated in the past few versions. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Great for help desk tracking issues and friendly with end user as well as service desk team."
4.5/5
What do you like best about KACE Unified Endpoint Manager?

I like the ability to link related tickets as parent or child tickets. Aside from that, you can add the resolution to a knowledge base or get the solution for similar cases. Review collected by and hosted on G2.com.

What do you dislike about KACE Unified Endpoint Manager?

It is slow when querying data or searching between tickets based on keywords. Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Verified User in Government Administration
Enterprise (> 1000 emp.)
"A must have"
5/5
What do you like best about KACE Unified Endpoint Manager?

Inventory with its all implications, script, service desk, patch management, k2000, reports and notifications. Review collected by and hosted on G2.com.

What do you dislike about KACE Unified Endpoint Manager?

Agents break sometimes. I need 17 more characters so I can press next. Are you serious? Review collected by and hosted on G2.com.

Mary B.
MB
Mary B.
Data Research Analyst
Mid-Market (51-1000 emp.)
"Excellent software for managing computer systems"
3.5/5
What do you like best about KACE Unified Endpoint Manager?

I like using Kace it has made my work much easier, it has been a vital tool for our company in supporting our customers, we also use it to make an inventory of all our laptops, it also includes a technical assistance ticket system, it is a great asset for managing systems, it also allows us to see at the touch of a button what kind of machines we have, it has allowed us to manage updates for all our users, it also offers an excellent user interface to manage. Review collected by and hosted on G2.com.

What do you dislike about KACE Unified Endpoint Manager?

KACE has been an ideal complement for all of us, I have nothing bad to say about this platform. Review collected by and hosted on G2.com.

JK
josh k.
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Kace Honest Review"
5/5
What do you like best about KACE Unified Endpoint Manager?

It is a very well organized application for the IT department. Easy to use, very user friendly and has many features. Review collected by and hosted on G2.com.

What do you dislike about KACE Unified Endpoint Manager?

Sometimes it can get a little strange with updating the inventory. The reporting does get very specific so unless you know exactly what you want, you will have to do some testing. Review collected by and hosted on G2.com.

DB
Donald B.
Consultant
Mid-Market (51-1000 emp.)
"Save on infrastructure with KACE"
4.5/5
What do you like best about KACE Unified Endpoint Manager?

The fact that systems management is demystified by this software is everything to like about it and thus with the whole array of services offered by this software, everyone and anyone in the computing or developing world but also generally in business like ourselves, this software comes in handy depending on your specific needs provided they have to do with systems management and thus offers the team a bearing to freely soar with their ideas with this software as the firm stone of the systems management. Review collected by and hosted on G2.com.

What do you dislike about KACE Unified Endpoint Manager?

It is well thought and adequately maintained and thus currently no dislikes as yet. Review collected by and hosted on G2.com.

Erin O.
EO
Erin O.
Assistant General Manager
Marketing and Advertising
Mid-Market (51-1000 emp.)
"Crucial in our line of work"
5/5
What do you like best about KACE Unified Endpoint Manager?

With several requests going back and forth between the corporate office and site teams, it is crucial to have an organized system in place. Kace helps us efficiently ask/request things from our colleagues and it keeps a detailed record of tasks. Review collected by and hosted on G2.com.

What do you dislike about KACE Unified Endpoint Manager?

The login process can be a little slow at times. I got locked out because of a password issue and it was not easy for my corporate office to get customer support. Review collected by and hosted on G2.com.

RC
Robert C.
IT Operations Manager
Mid-Market (51-1000 emp.)
"Kace K1000"
4.5/5
What do you like best about KACE Unified Endpoint Manager?

The ability to manage a network of computers can be tedious. The k1000 gives me a great user interface to manage software deployments and updates. Review collected by and hosted on G2.com.

What do you dislike about KACE Unified Endpoint Manager?

The scripting section can take some time to learn but the support articles and groups are very helpful with managing this. You can use Kace to manage anything you need on your pcs. Review collected by and hosted on G2.com.

Verified User in Consumer Services
AC
Verified User in Consumer Services
Mid-Market (51-1000 emp.)
"Reliable with room to grow"
3/5
What do you like best about KACE Unified Endpoint Manager?

All of our Dell products are easily integrated into the system so we are able to standardize them, push software to them, monitor them, and send needed hardware drivers. Review collected by and hosted on G2.com.

What do you dislike about KACE Unified Endpoint Manager?

It seems like everything is just one step away from being great. Adding ad groups to push out software to computers is a chore. There is no easy way to track when scheduled scripts are run, what was successful and what wasn't. Review collected by and hosted on G2.com.