Ritchie S.
RS
Ritchie S.
IT Manager
Philanthropy
Small-Business (50 or fewer emp.)
"Dell KACE K1000"
4/5
What do you like best about KACE Unified Endpoint Manager?

With the latest updates the system is easier to use to maintain patch management and asset management. The service desk is very useful also. Review collected by and hosted on G2.com.

What do you dislike about KACE Unified Endpoint Manager?

The one issue I have is finding the time to learn how to deploy software using the system. It doesn't seem very intuitive at times. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Good product for certain things"
3.5/5
What do you like best about KACE Unified Endpoint Manager?

The service desk feature and inventory feature. Review collected by and hosted on G2.com.

What do you dislike about KACE Unified Endpoint Manager?

The patching side can be difficult and isn't always easy to know why it failed. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"gets the job done"
3/5
What do you like best about KACE Unified Endpoint Manager?

automatic updates to clients, managed software distribution Review collected by and hosted on G2.com.

What do you dislike about KACE Unified Endpoint Manager?

annoying popups, automatic reboots on clients Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Enterprise (> 1000 emp.)
"kace"
4/5
What do you like best about KACE Unified Endpoint Manager?

kace works really well with regards to helping us do our hardware inventory. it allows us to see at a touch of a button what kind of machines we have, how many we have of them, and how they are being used. it allows us to properly plan our years budget as well Review collected by and hosted on G2.com.

What do you dislike about KACE Unified Endpoint Manager?

the main thing that i dislike about dell lace is that sometimes to get some basic information out of the box a lot of steps are actually required. also when we want tpush out software to all the machines the process can take quite a while to finish and it doesnt allow us to move on to the next task. Review collected by and hosted on G2.com.

Steven D.
SD
Steven D.
Website Developer, SaaS Test Automation
Mid-Market (51-1000 emp.)
"Solid Service Desk Software"
4/5
What do you like best about KACE Unified Endpoint Manager?

User Interface

Help Desk Ticketing

Asset Managment Review collected by and hosted on G2.com.

What do you dislike about KACE Unified Endpoint Manager?

There is nothing about this product that I dislike. Review collected by and hosted on G2.com.