We are happy that the synchronization has remained stable, with very few hiccups since we installed it in 2015. Our B2B customers like the order express and frequently ordered items features. We have also depended on the multi-user module, which allows a single customer account to have a hierarchy of buyers that can have manager approval of each order when needed. Review collected by and hosted on G2.com.

It is still a proprietary platform, so any integration changes, 3rd party channels, or customization needs to be programmed by them. Their API was also rudimentary and didn't address user management when I initially attempted to use it to automate onboarding of our customers. So we were limited to using CSV import/export and the admin UI for updating content and user access. Review collected by and hosted on G2.com.

Implementation was straightforward and allowed our customers to see their balances owed, pay via ACH or Credit Card, and those payments sync directly with our accounting software. Review collected by and hosted on G2.com.

There are limited admin functions to monitor and review balances between accounting software and the online platform. We've only found a small number of instances where balances didn't agree. A manual sync trigger for an individual customer would be a good tool for easy reconciliation. Review collected by and hosted on G2.com.

Ease of use.

Self service feature

Real b2b solution pricing and product showcase.

Real time integration with our ERP. Review collected by and hosted on G2.com.

for the price range and features provided the solution works well.

a nice user dashboard would be nice to see sales easily on one screen. Review collected by and hosted on G2.com.

We really appreciate k-ecommerce's overall responsiveness to our specific account needs. Everything from listening to our customization ideas to responding to site challenges has been handled with care. Review collected by and hosted on G2.com.

K-ecommerce is lacking a HubSpot integration module!! Review collected by and hosted on G2.com.

The integration with Microsoft GP is seamless and updates continuously. Our customers love that the information is always up to date, and our team loves that they don't have to enter data manually. Our customers rave about the guest interface and frequently say that this is the best site of all their vendors. Review collected by and hosted on G2.com.

Customizations can take significant time depending on what you are looking for, but that is pretty typical for the industry. Review collected by and hosted on G2.com.

This platform is highly customizable for the requirements of most businesses. Their knowledge base is informative and it will guide you through most of the platform features. Do yourself a favor and contact a representative today! You won't regret it. Review collected by and hosted on G2.com.

I think someone on the product team should review standard, eCommerce functionality that is built into other platforms. It would be nice to have certain standard features out-of-the-box that do not require custom developments . (ex. a more robust coupon system) Review collected by and hosted on G2.com.

Knowledgebase is helpful. Sometimes it's hard to find the topic I'm looking for. Review collected by and hosted on G2.com.

I've been a customer of K eCommerce for many years and was fairly satisfied with the platform and customer service. The past 2 years have gotten bad with customer service response times. I've been trying to get a specific ticket 66701 : Long Building Technologies - PROBLEM AFTER THE UPDATE and referring to the TICKET 5847 fixed for a month. I requested a call with management. I then received an email saying the issue was working and the ticket was closed. It is not working properly. I've also found that K eCommerce is not keeping up with their competitors with built-in functionality. It also took about 6 months to get a site upgrade that was needed for the Mailchimp integration that I paid for at the beginning of the year. Review collected by and hosted on G2.com.

We had a really good team supporting us and maintaining the site. Review collected by and hosted on G2.com.

Occasionally when they were bombarded with requests from other companies the ticket response time was a little slow. Review collected by and hosted on G2.com.

Support has always been excellent about fixing any issues that came up in a reasonable amount of time. Review collected by and hosted on G2.com.

Initial responses can sometimes be delayed but once active they are quick with continued follow up. Review collected by and hosted on G2.com.

We saw proposals from several solutions on the market, but K-eCommerce best fit our needs. The B2C and B2B tools matched what we were looking for and integrated with our ERP System, Microsoft Dynamics NAV. K-eCommerce makes it simple to receive orders, and they sync quickly into our ERP.

We now have five websites with K-eCommerce and launched 3 in the previous year. The K-eCommerce platform allowed us to create functional sites linked in real time to our ERP system, in addition to offering easy-to-use marketing tools. Review collected by and hosted on G2.com.

From the beginning of the project until our first website was live, it took longer than expected. During the implementation, we had a few project managers, making it more challenging to keep the deadline. Review collected by and hosted on G2.com.