1. [Home](https://www.g2.com/)
2. ...
3. [Chargeback Management](https://www.g2.com/categories/chargeback-management-23feac78-f216-4861-8c72-5cc9f2cadac2)
4. [Justt Discussions](https://www.g2.com/products/justt/discuss)

[
 ![Justt](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9c7cb9df868be0af10e91cd47ce78c49/justt.png "Justt")
](/products/justt/reviews)

# Justt Discussions

Justt is an AI-powered chargeback management platform for enterprise merchants. It automates chargeback dispute handling, from collecting evidence and preparing responses to submission and outcome tracking. The platform helps payments, fraud, and finance teams manage disputes while monitoring recovery performance and reducing manual work. Justt supports merchants in sectors including retail, travel, gaming, and financial services. It combines dispute automation, financial decisioning, reporting, and pre-chargeback alerts in one platform. Key capabilities include: ● Automated, case-specific evidence: Justt gathers transaction and supporting data from merchant systems, payment providers, and third-party sources to build dispute responses tailored to the issuer, reason code, and individual case. Its Dynamic Arguments technology creates case-specific arguments rather than relying on fixed templates. ● ROI-based dispute decisions: Before submission, Justt estimates the likelihood of winning and evaluates dispute value and relevant fees. It can recommend or automate whether to fight or accept a chargeback, focusing on expected net recovery rather than win rates alone. ● Payment integrations and reporting: Justt integrates with payment service providers including Adyen and Nuvei. Centralized reporting brings dispute activity and recovery performance together, helping teams monitor results across processors rather than relying on separate reporting workflows. ● Continuous optimization: Justt tests different evidence and argument combinations across reason codes, issuers, and payment service providers. It analyzes dispute outcomes and updates its approach as payment requirements change. Testing can assess data points, argument content, and evidence presentation. ● Pre-chargeback alerts: Integrations with Ethoca and Verifi help merchants address eligible disputes before they become chargebacks. Alert handling and dispute management sit within the same workflow, supporting both prevention and revenue recovery.

## Be the first to start the conversation

Get answers from real professionals in the G2 community.