AS
Adrian S.
Small-Business (50 or fewer emp.)
"The software has been extremely beneficial to me and my colleagues."
5/5
What do you like best about Juniper Square?

I like how user friendly the software is. Review collected by and hosted on G2.com.

What do you dislike about Juniper Square?

Part of the onboard process was difficult, including uploading excel spreadsheets in a specific way to the platform. Review collected by and hosted on G2.com.

Carl V.
CV
Carl V.
Managing Partner ViceRoy Capital Management
Small-Business (50 or fewer emp.)
"Fantastic product, already recommened and purchased by competitor"
5/5
What do you like best about Juniper Square?

lay out, credibility, customer support during implementation; Taylor is awesome and ridiculously helpful Review collected by and hosted on G2.com.

What do you dislike about Juniper Square?

Initial layout/review how it works; way to brief and rushed Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Excellent customer support!"
5/5
What do you like best about Juniper Square?

System is fairly easy to navigate, always feel supported. Review collected by and hosted on G2.com.

What do you dislike about Juniper Square?

Would like it to merge with Zoho-we have been given support to merge our contacts from Zoho. Review collected by and hosted on G2.com.

Joe S.
JS
Joe S.
Founder
Real Estate
Small-Business (50 or fewer emp.)
"Best Real Estate Investor Relations Software on the Market! "
5/5
What do you like best about Juniper Square?

Juniper has allowed us to scale our investor base and continue to raise capital from HNW investors without building out a large operations or investment management team. It's intuitive to use which allows each of our team members to seamlessly log-in to utilize the software. From managing partners to the analysts, each team member has their own specific use-case.

The features we like best are the investor summaries (we send 1 to each investor every quarter), the ability to tie multiple contacts to an account (accountants, attorney's etc.), the efficient document upload process, secure document storage, robust investor dashboard, and seamless communication tools.

We're constantly receiving feedback from our HNW investors saying this is the best, and simplest, investment management tool they've ever used. This helps us deepen our relationship with our investor base, Review collected by and hosted on G2.com.

What do you dislike about Juniper Square?

The software isn't perfect, the Juniper team is constantly rolling out new features. One of the things we think can be improved is the document signature process. We find it a bit clunky, and many of our investors get tripped up in the process.

The other thing we'd like to see is a universal log-in for investors. If you invest with multiple operators who utilize Juniper Square, you have separate Juniper accounts. Review collected by and hosted on G2.com.

Kelsie D.
KD
Kelsie D.
Director, Capital Formation & Investor Relations
Real Estate
Mid-Market (51-1000 emp.)
"Juniper Square is the best investment management software for real estate!"
5/5
What do you like best about Juniper Square?

On the front-end, the investor interface looks professional and is very easy to use. Our investors definitely appreciated the switch to Juniper. The fact that I can have confidence in the accuracy of the information they’re seeing and the quality of the presentation is invaluable. I also can’t say enough about the Customer Support team. They’re always extremely helpful and ready with a creative solution to a problem or answer to my question. Review collected by and hosted on G2.com.

What do you dislike about Juniper Square?

There have been a few disconnects with regard to our internal processes and the software. However, the team at Juniper Square has almost always found a work-around. They are also very receptive to feedback and are always updating the software with new features. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Juniper Square was the perfect choice to help enhance our growing private real estate fund."
5/5
What do you like best about Juniper Square?

The software has greatly improved our efficiency as it relates to investor communication, distributions, and subscription agreements. Review collected by and hosted on G2.com.

What do you dislike about Juniper Square?

One area that is not strong in is downloading asset level summaries. But Juniper has advised us that they are working on this feature and should be released at some point early next year. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Excellent functionality and easy to use!"
5/5
What do you like best about Juniper Square?

Easy to learn/use

Amazing functionality

Customer Service/training is amazing! Review collected by and hosted on G2.com.

What do you dislike about Juniper Square?

Nothing! I have been very happy with every aspect of this software! Review collected by and hosted on G2.com.

NK
Natalie K.
Investment Team Manager
Mid-Market (51-1000 emp.)
"Life Changing Software!"
5/5
What do you like best about Juniper Square?

The transparency the investor portal provides our investors is priceless. They are able to login and see everything related to their account in one place. This saves our team so much time by the investor being able to access this information without contacting us for it. Review collected by and hosted on G2.com.

What do you dislike about Juniper Square?

Reconciling distribution statuses manually for each investor disbursement take a lot of time. Review collected by and hosted on G2.com.

Verified User in Commercial Real Estate
AC
Verified User in Commercial Real Estate
Small-Business (50 or fewer emp.)
"Excellent product and customer service"
5/5
What do you like best about Juniper Square?

Juniper Square is extremely user friendly for both investors and principals. We have also had a great experience working with Taylor at JS. She is extremely responsive. Review collected by and hosted on G2.com.

What do you dislike about Juniper Square?

The one downside I can think of is some documents ending up in client's junk folder. Review collected by and hosted on G2.com.

VA
Vanessa A.
Asset Manager
Small-Business (50 or fewer emp.)
"Easy to work with "
5/5
What do you like best about Juniper Square?

Juniper Square makes it so easy to manage our investors and any documents we need to get out to them. The platform is simple to work with and everything flows smoothly. Review collected by and hosted on G2.com.

What do you dislike about Juniper Square?

I think the system runs smoothly, I am sure they will come out with even more features over time. Review collected by and hosted on G2.com.