Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"App with great potential but horrible to cancel and delete personal information."
0/5
What do you like best about JumpStory?

The AI search engine is very powerful, easy to find pictures that are not found elsewhere. They have a couple of features that enrich the experience, such as collections according to trends and seasons, which reduces search times. Review collected by and hosted on G2.com.

What do you dislike about JumpStory?

I was hounded for months to sign up for a trial, then had issues unsubscribing. I tried unsubbing after a payment was processed, but my membership was kept active and the payment happened again the next month. When I noticed I cancelled again and tried to delete my CC information unsuccessfully. This is a big "no-no" for a consultant like me, because I cannot recommend this sort of product to new startup teams with a tight budget. Review collected by and hosted on G2.com.

Response from Viktoriya Stoyanova of JumpStory

Hi there,

Thank you for the insightful review, the JumpStory team appreciates it. I am really sorry to hear you have had a bad experience with your cancelation, we try to make the process as easy as possible and always assist you if there is an issue. The CC information can be always deleted along with all of your personal data, you just need to ask our wonderful support team to do that for you, as it is not possible to be done directly through your account.

I would love to hear anything else you would like to share with us about your experience, if you want you can write me personally at vs at jumpstory dot com.

Thank you and I hope you give us another chance in the future :)

Dakota B.
DB
Dakota B.
Writing Community
Mid-Market (51-1000 emp.)
"Invaluable tool for photo search"
5/5
What do you like best about JumpStory?

I like the Personal Assistant for when I don't have time to do an extensive search for a photo I need for my blog or other uses. When I do search on my own, I find a wide variety of creative photos. Review collected by and hosted on G2.com.

What do you dislike about JumpStory?

I haven't found anything to dislike about JumpStory. Review collected by and hosted on G2.com.

SB
Scarlett B.
Small-Business (50 or fewer emp.)
"Jump story raises the bar"
4.5/5
What do you like best about JumpStory?

Insurance the images are safe to use, search for images and background removal Review collected by and hosted on G2.com.

What do you dislike about JumpStory?

Jump story has a lot of images but more are needed. Particularly vectors for my particular needs. Review collected by and hosted on G2.com.

KV
Kimberlee V.
Small-Business (50 or fewer emp.)
"All-in-one image source with editing"
4.5/5
What do you like best about JumpStory?

The "search by text" feature has a ton of potential. It will probably take a little time to perfect -- BUT you can send a request to their team describing the type of image you are looking for, and they will send you curated suggestions!

I like being able to edit the images, including adding text, although it leaves a bit to be desired (see below). Review collected by and hosted on G2.com.

What do you dislike about JumpStory?

Their image editor has a lot of great features, however it's missing a few of the basics, including a gridline with tools to help center/align text and other elements you add.

The text input does not let you center-align text; if you want centered text, you have to add separate lines and the "eyeball" to see if they are properly lined up.

I would like to able to resize the image while keeping the overall frame the same - that way I can have a separate background area to add text. With this feature, you would completely replace Canva ;).

The images currently are very Eurocentric. I see a lot of the same people in business images (which are the bulk of what I use). Review collected by and hosted on G2.com.

KC
Konstantin C.
Small-Business (50 or fewer emp.)
"Long time journey has finished with this deal."
5/5
What do you like best about JumpStory?

I was looking for this kind of recourse for years, to have all in one (stock photos, footages, music, fonts, vector cliparts and other cool stuff) that come with license to use. Roadmap is impressive, also I boought lifetime deal that means a lof for me. Price is average, not too cheap, however, not so expensive for this kind of recourse. Including background removal and other thins like editor make the product evenr more sweeeeeeeeeet:) Review collected by and hosted on G2.com.

What do you dislike about JumpStory?

What I dislike.... the fact that someone can have a lifetime license as me:) Honestly, nothing bad I can say:) All good! Review collected by and hosted on G2.com.

SH
Sam H.
Small-Business (50 or fewer emp.)
"Quick and painless way to get licensed content"
4/5
What do you like best about JumpStory?

Not only is their selection of images and videos vast and varied, but they will actually help you find what you're looking for if you ask. It's a great value added service for those who don't have the time to search. I'm serious, their customer service is fantastic. Review collected by and hosted on G2.com.

What do you dislike about JumpStory?

Sometimes the quality of the videos aren't great. For example I was looking for a time lapse of the sunrise but the video had someone coming in and out of the frame to reset the camera. Review collected by and hosted on G2.com.

Mike L.
ML
Mike L.
Founder
Small-Business (50 or fewer emp.)
"Finally stock photos that don't look stock!"
5/5
What do you like best about JumpStory?

What I like most is the selection of so many non-stock looking photos as well as the ability to edit and crop the photos within the website before downloading. It also has an assistant tool that you can tell them what you are looking for and a human emails you back some curated selections. And I must say it works well!

The ability to search for photos by using a block of content is great as well! You can paste some of your blog article in and it will present you with photos that match your blog! Really amazing feature.

I had some tech related questions early on and I swear they responded within minutes. This is always great to see how support will be in the long term.

There is such a wide selection of photos and on top of that there is access to illustrations and videos as well. This makes it truly a one stop shop for all things stock. We can not wait to use it more and more for our projects and for our clients. Great work JumpStory. I do not know how this did not exist before now! Review collected by and hosted on G2.com.

What do you dislike about JumpStory?

I have not found anything that I dislike yet! There was a little bit of slowness in the photo optimizer options, but not enough to make it annoying. Review collected by and hosted on G2.com.

Verified User in Publishing
UP
Verified User in Publishing
Small-Business (50 or fewer emp.)
"Best stock service. Plus added features."
5/5
What do you like best about JumpStory?

I love the added services that JumpStory offers. I received (human) help finding the right image for my use twice, and I have used the clear background feature a few times as well. So far I haven't had the need to request a special photo but I appreciate having the option. JumpStory is by far the best stock photo service out there and the price is more than reasonable. Thanks. Review collected by and hosted on G2.com.

What do you dislike about JumpStory?

Nothing really. JumpStory delivers on its promises. Review collected by and hosted on G2.com.

Arun K.
AK
Arun K.
Assistant Manager - Advisory
Small-Business (50 or fewer emp.)
"Quality Stock Photos for Cheap"
5/5
What do you like best about JumpStory?

Removal of background in a stock picture is an awesome feature.

Better realistic stock images. Review collected by and hosted on G2.com.

What do you dislike about JumpStory?

The amount of stock images on a particular subject can be increased. Review collected by and hosted on G2.com.

Peter Bachmann D.
PD
Peter Bachmann D.
WordPress-udvikler
Small-Business (50 or fewer emp.)
"Images and more for your projects"
5/5
What do you like best about JumpStory?

I like how many of the images are natural looking and not all models and clearly staged. Review collected by and hosted on G2.com.

What do you dislike about JumpStory?

I is lacking images within some niches, one of them is coffee capsules. Review collected by and hosted on G2.com.