I appreciate JumpCloud's home dashboard, which is great for my helpdesk agents as it allows them to quickly locate and reset users with expired passwords and lockouts. I also find the software management and deployment valuable, although I wish there was an option for exe's as well as msi's. Additionally, having a single pane of glass for user management and device MDM is more reliable with macOS and iOS compared to Intune, which makes managing these devices easier. Review collected by and hosted on G2.com.

I wish there was an option for deploying .exe files as well as .msi's. There should be a self-service software portal for company-owned devices to bind VPP Apple iOS and Mac apps since federation locks the App Store. Currently, JumpCloud admins have to manually bind any software to company-owned iOS or Mac devices, meaning end users have to put in a ticket to a JumpCloud admin because there is no way for them to install apps themselves. Review collected by and hosted on G2.com.

JumpCloud is very clear at what it does. It's clear where things are, changes are deploted very quickly, and we can connect almost anything we need to. We get a lot of help whenever we need something from the team. Review collected by and hosted on G2.com.

Sometimes specific things need a bit much of a workaround, like endpoint certificates for JumpCloud Go where you need a second browser to deploy and install it locally properly. That was really the only issue I experienced, Review collected by and hosted on G2.com.

It’s very good software, and I’ve been using it for a long time now. The main thing I love about it is the passwordless login. Whatever I open, I never need to enter a password or get an OTP or anything—just one click and I’m logged in. Review collected by and hosted on G2.com.

Nothing—everything works well for me. Just keep doing the same good work. Review collected by and hosted on G2.com.

I use JumpCloud for its flexibility in the command execution engine, which allows me to push custom PowerShell scripts for deep system tweaks and zero touch provisioning for macOS. It bridges the gap between standard settings and the complex needs of our IT environment by allowing task scheduling to run on registration, ensuring every new PC is automatically tailored without manual intervention. The initial setup was fairly easy and straightforward. Review collected by and hosted on G2.com.

The built-in app catalog can be restrictive for non-standard software. Sometimes it requires a private repository, but only for JumpCloud MDM enrolled PCs. Review collected by and hosted on G2.com.

We mainly use JumpCloud for SSO and identity management, and it’s one of the best features available in the market. It’s easy to integrate with major platforms like AWS, Google Cloud, Workspace, etc., so it fits well into our setup. Review collected by and hosted on G2.com.

If you don’t have prior IT knowledge or a dedicated team, you may feel a bit stuck at the beginning because you need to draft the policy, define the features, and map out a roadmap for how you’ll use it. That said, it’s not something critical. They provide good support during setup, so after a while it becomes a cakewalk. Review collected by and hosted on G2.com.

Even though we might test Intune as a potential alternative, we are highly satisfied with JumpCloud. It fully delivers as an MDM for our entire fleet; it is secure, straightforward to configure, and has already prevented issues that would have otherwise escalated into critical security incidents without it.

The biggest advantage is its cross-platform capability, allowing us to seamlessly configure and manage both Windows devices and Apple endpoints, including both iPads and Mac computers, all from a single pane of glass. Review collected by and hosted on G2.com.

For our specific use case, it completely fulfills everything we need. If I had to mention something, I occasionally miss having a broader selection of software in their pre-configured installation whitelists (for instance, regarding ZIP file managers, I have only seen 7-Zip available). Review collected by and hosted on G2.com.

I like how JumpCloud allows me to create policies, run tests, and deploy them all on one platform. This really lessens the time-consuming process compared to the old way, where creating, testing, and deploying policies had to be done on different platforms. Review collected by and hosted on G2.com.

When it comes to bulk uploading data files for creating accounts, I still need to use PowerShell to upload the complete details. Even though there is a bulk option in JumpCloud, the details required are not complete, which means I have to manually input the details for each account. Also, while the initial setup was easy in the first step, there were difficulties on our end in discovering setup based on our office's configuration, particularly in discovering policy at data report since we are still figuring out the best setup for our company. Review collected by and hosted on G2.com.

I use JumpCloud to manage identity, access SSO, and devices, which solves the password mess where employees have too many passwords on different platforms by creating one identity with secure credentials. I really like JumpCloud Go and Conditional Access because they provide high security without making life difficult for users. They replace frustrating passwords with secure biometric logins like Touch ID. This automation of security by granting access only when using a verified company device keeps our data safe without slowing down our employees. The initial setup was straightforward since it's cloud-based and integrates easily with Google or Microsoft, although configuring device management policies requires a bit of a learning curve. Review collected by and hosted on G2.com.

I find the policy granularity a bit 'all or nothing.' It's difficult to apply a specific restriction to just one user on a machine without it affecting the local admin account as well. Configuring the device management policies for the first time requires a bit of a learning curve. Review collected by and hosted on G2.com.

It’s easy to use, free for small usage, and quite economical compared to other providers. The website design is intuitive and straightforward to set up, and the support process is very good. Best thing about Walkthrough wizard and simple navigation which help us in quick setup including emplloyee and SSO OIDC. Easily integrated voicegain App with Jumpcloud in quick span of time Review collected by and hosted on G2.com.

As of now, not much to say. Some of my accounts were decommissioned without any notification, so I’d appreciate it if they could inform users in advance when they’re doing a clean-up. Review collected by and hosted on G2.com.

I like how JumpCloud is accessible once set up; it's straightforward and easy. I appreciate being able to go straight from the dashboard to my platform of choice, whether it's GCP, AWS, or anything else. JumpCloud solves the basic issue of authentication and security. It's very beneficial, especially for areas needing various automated processes, which we weren't particularly willing to handle manually. The implementation is rather straightforward. We found good use with the agent in our different devices, allowing us to control them remotely. The company assets are well reported and accounted for. Review collected by and hosted on G2.com.

I was thinking perhaps some integrations with JumpCloud would be nice. Better implementation when it comes to integration with Atlassian, which gives some issues. Review collected by and hosted on G2.com.