--- title: JumpCloud Reviews meta\_title: 'JumpCloud Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 4063 reviews by the users' company size, role or industry to find out how JumpCloud works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 4063 scale: '5' date\_modified: '2026-08-12' parent\_category: name: Identity Management url: https://www.g2.com/categories/identity-management --- # JumpCloud Reviews & Product Details Visit Website JumpCloud® is the AI-powered identity infrastructure that unifies lifecycle management for humans, devices, and autonomous agents. JumpCloud gives IT teams complete visibility and control over every identity and every access point. JumpCloud helps organizations cut complexity, automate secure workflows, and put AI to work safely. Secure every identity. Human or not. Intelligent, secure IT for the agentic era. * * * Product Website JumpCloud Seller [JumpCloud Inc.](https://www.g2.com/sellers/jumpcloud-inc) Discussions [JumpCloud Community](https://www.g2.com/products/jumpcloud/discuss) Languages Supported English Solution Type All-in-One Overview by Josie Judy Show More ## Pricing Pricing provided by JumpCloud. ### Cloud Directory $3.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/jumpcloud/pricing) ## JumpCloud Integrations (116) What do users say about integrations? Verified by JumpCloud [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") 1Password ](https://www.g2.com/products/1password/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ActiveDirectory Domain Controller for Windows 2016 ](https://www.g2.com/products/activedirectory-domain-controller-for-windows-2016/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Activepieces ](https://www.g2.com/products/activepieces/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Sales (formerly Salesforce Sales Cloud) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Amazon EC2 ](https://www.g2.com/products/amazon-ec2/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Apple ](https://www.g2.com/products/apple/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Arctic Wolf ](https://www.g2.com/products/arctic-wolf/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Asana ](https://www.g2.com/products/asana/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Atlassian Atlas ](https://www.g2.com/products/atlassian-atlas/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Atlassian Enterprise Support ](https://www.g2.com/products/atlassian-enterprise-support/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") AWS Cloud Development Kit (AWS CDK) ](https://www.g2.com/products/aws-cloud-development-kit-aws-cdk/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") AWS Identity and Access Management (IAM) ](https://www.g2.com/products/aws-identity-and-access-management-iam/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") AWS Lambda ](https://www.g2.com/products/aws-lambda/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Azure Active Directory Domain Services ](https://www.g2.com/products/azure-active-directory-domain-services/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Azure Portal ](https://www.g2.com/products/azure-portal/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") BambooHR ](https://www.g2.com/products/bamboohr/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Bitwarden ](https://www.g2.com/products/bitwarden/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Blackbaud Enrollment Management System ](https://www.g2.com/products/blackbaud-enrollment-management-system/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Box ](https://www.g2.com/products/box/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") C1 ](https://www.g2.com/products/c1-c1/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Chrome Enterprise ](https://www.g2.com/products/chrome-enterprise/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Cisco Meraki ](https://www.g2.com/products/cisco-meraki/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Cisco Umbrella ](https://www.g2.com/products/cisco-umbrella/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Claude ](https://www.g2.com/products/claude-2025-12-11/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Cloudflare Application Security and Performance ](https://www.g2.com/products/cloudflare-application-security-and-performance/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Compt ](https://www.g2.com/products/compt/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Confluence ](https://www.g2.com/products/confluence/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Convenia ](https://www.g2.com/products/convenia/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Coro Cybersecurity ](https://www.g2.com/products/coro-cybersecurity/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") CrowdStrike Falcon Cloud Security ](https://www.g2.com/products/crowdstrike-falcon-cloud-security/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") CrowdStrike Falcon Endpoint Protection Platform ](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Databricks ](https://www.g2.com/products/databricks/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Datadog ](https://www.g2.com/products/datadog/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Datto RMM ](https://www.g2.com/products/datto-rmm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Decisions ](https://www.g2.com/products/decisions-decisions/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Dynamics 365 Sales ](https://www.g2.com/products/dynamics-365-sales/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Elasticsearch ](https://www.g2.com/products/elastic-elasticsearch/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Emburse Spend (formerly Abacus) ](https://www.g2.com/products/emburse-spend-formerly-abacus/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Expensify ](https://www.g2.com/products/expensify/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ExpressVPN ](https://www.g2.com/products/express-technologies-ltd-expressvpn/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Figma ](https://www.g2.com/products/figma/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") FortiClient ](https://www.g2.com/products/forticlient/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") FortiGate-VM NGFW ](https://www.g2.com/products/fortigate-vm-ngfw/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") GitHub ](https://www.g2.com/products/github/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") GitLab ](https://www.g2.com/products/gitlab/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Authenticator ](https://www.g2.com/products/google-authenticator/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Cloud Console ](https://www.g2.com/products/google-cloud-console/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Compute Engine ](https://www.g2.com/products/google-compute-engine/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") GoTo Connect ](https://www.g2.com/products/goto-connect/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Grafana Labs ](https://www.g2.com/products/grafana-labs/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HiBob HRIS ](https://www.g2.com/products/hibob-hris/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HRIS by Tesera ](https://www.g2.com/products/hris-by-tesera/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Sales Hub ](https://www.g2.com/products/hubspot-sales-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") IBM Terraform (formerly HashiCorp Terraform) ](https://www.g2.com/products/ibm-terraform-formerly-hashicorp-terraform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Iru ](https://www.g2.com/products/iru/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Jenkins ](https://www.g2.com/products/jenkins/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Jira ](https://www.g2.com/products/jira/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Kisi ](https://www.g2.com/products/kisi/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") KnowBe4 Security Awareness Training ](https://www.g2.com/products/knowbe4-security-awareness-training/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") LearnUpon ](https://www.g2.com/products/learnupon/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ManageEngine Endpoint Central ](https://www.g2.com/products/manageengine-endpoint-central/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Entra ID ](https://www.g2.com/products/microsoft-entra-id/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Sentinel ](https://www.g2.com/products/microsoft-sentinel/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Mindtickle ](https://www.g2.com/products/mindtickle/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") MongoDB Atlas ](https://www.g2.com/products/mongodb-atlas/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Nectar ](https://www.g2.com/products/nectar/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Netskope One Platform ](https://www.g2.com/products/netskope-one-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Okta ](https://www.g2.com/products/okta/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Omni HR ](https://www.g2.com/products/omni-hr/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") OpenVPN Access Server ](https://www.g2.com/products/openvpn-access-server/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") OpenVPN CloudConnexa ](https://www.g2.com/products/openvpn-cloudconnexa/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Opsgenie ](https://www.g2.com/products/opsgenie/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Oracle SSO ](https://www.g2.com/products/oracle-sso/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Outreach ](https://www.g2.com/products/outreach/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Palo Alto Networks GlobalProtect ](https://www.g2.com/products/palo-alto-networks-globalprotect/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Palo Alto Networks Next-Generation Firewalls ](https://www.g2.com/products/palo-alto-networks-next-generation-firewalls/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Paycom ](https://www.g2.com/products/paycom/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PureAuth ](https://www.g2.com/products/pureauth/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Ramp ](https://www.g2.com/products/ramp-financial-ramp/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Revenue Hub ](https://www.g2.com/products/revenue-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Agentforce ](https://www.g2.com/products/salesforce-agentforce/reviews)[ 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PL Paulo L. Information Security Specialist Mid-Market (51-1000 emp.) 5/14/2026 "Lightweight, Fast Windows Policy Management—But macOS & MDM Need Maturity" 3.5/5 What do you like best about JumpCloud? Local user management is straightforward, and deployment and removal are both quick. The agent is lightweight and doesn’t use many system resources. Applying Windows policies is also fast and easy, which makes day-to-day administration smoother. Review collected by and hosted on G2.com. What do you dislike about JumpCloud? The UI feels clunky. Selecting and binding devices, groups, and users is awkward in the interface, and management for macOS hasn’t been reliable for me. The MDM also doesn’t seem mature enough yet: it doesn’t include policies to enforce custom company compliance, so it ends up relying heavily on commands to attest compliance. It’s also not easy to create custom roles for specific users who need to handle user and workstation onboarding. Finally, I’d like to see more audit logs showing what’s performed in the console. Review collected by and hosted on G2.com. What problems is JumpCloud solving and how is that benefiting you? It provides identity management for workstations and helps with workstation compliance. I can also deploy other software such as VPN, EDR, and productivity tools, while enforcing compliance policies across devices. It supports importing users from the Google Workspace IDP, and it makes it straightforward to offboard them when needed. Review collected by and hosted on G2.com. Show More 8/5/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Aswin K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aswin K.") AK Aswin K. Full-Stack Developer Computer Software Small-Business (50 or fewer emp.) 7/19/2026 "Great for Lean Directory Management, but Support, Reporting, and Scaling Costs Need Work" 3.5/5 What do you like best about JumpCloud? For a small business that doesn't have the budget or the headcount to justify a full Active Directory setup or a heavyweight enterprise IAM stack, JumpCloud fills a real gap. The cloud-based directory just makes sense at our scale, there's no on-prem infrastructure to maintain, no domain controller to babysit, and new hires can be onboarded and given the right access within minutes of their account being created. User management is genuinely clean and intuitive once you're past the initial setup. Creating users, assigning them to groups, and controlling what they can access is straightforward enough that it doesn't require a dedicated IT person sitting on top of it full time, which for a lean startup team is exactly what you need. The fact that it works across Mac, Windows, and Linux without treating any OS as a second-class citizen is something I didn't fully appreciate until I'd used competing tools that clearly favoured one ecosystem over the others. The free tier for up to ten users is also worth calling out honestly, for very early stage teams it's a legitimately useful entry point, not just a crippled demo. We stayed on it longer than expected and it held up fine. Review collected by and hosted on G2.com. What do you dislike about JumpCloud? Here's where the mixed experience comes in. The further you push JumpCloud beyond basic directory management, the more you start to feel the rough edges. The admin console has improved over time but still has moments that feel inconsistent — certain settings are buried in places that don't feel intuitive, and some workflows require more clicks than they should for tasks you're doing repeatedly. It's not a dealbreaker but it adds up over time. Support quality is the most common frustration I've genuinely run into. Response times can be slow, and when issues are nuanced — like a sync problem between JumpCloud and a specific application, or a user state that just won't behave correctly — the back-and-forth to resolution takes longer than feels acceptable. Phone support is gated behind higher tier plans, which stings when something is actively broken. Reporting is thin. For a directory platform, the built-in audit logs and compliance reporting tools feel underdeveloped — you get the basics, but anything more detailed requires exporting and making sense of it yourself. For a startup that's moving toward its first security audit this becomes noticeable fast. Pricing scaling is also worth flagging. The jump from free to paid feels manageable at first, but as your headcount grows the per-user cost stacks up quickly, and at some point you start wondering whether the feature set justifies what you're paying versus alternatives like Azure AD or Okta. Review collected by and hosted on G2.com. What problems is JumpCloud solving and how is that benefiting you? For a small business the core problem it solves is having a centralised place to manage who has access to what — without the complexity and cost of enterprise directory tooling. Before JumpCloud, access management was a messy mix of shared credentials, manually maintained spreadsheets, and hoping people remembered to tell IT when someone left. JumpCloud replaced that chaos with a single source of truth for user identities and access. Offboarding especially became dramatically cleaner — deactivating an account in one place and knowing access is cut off across connected systems is the kind of thing that sounds obvious until you realise how many small businesses are still doing it manually and inconsistently. For our size and budget it was the right call at the right time. Whether it scales gracefully with us is the open question we're still figuring out. Bottom line: JumpCloud is a smart, cost-effective directory solution for small teams that need structure without enterprise-level complexity. Just go in with realistic expectations around support responsiveness and reporting depth — and have a plan for what happens when your team grows past the point where the pricing stays comfortable. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Mid-Market (51-1000 emp.) 2/22/2024 "Unified System with Powerful Cross-Platform Integration" 4/5 What do you like best about JumpCloud? I love that JumpCloud is an all-in-one system for managing users and devices, making the feature set fantastic. The JumpCloud web-console simplifies managing all the disparate aspects of the service, which I find very convenient. Additionally, the ability to push out fine-tuned settings for Macs, PCs, and Linux machines using various shell scripts, registry edits, and plist files is something I really like. JumpCloud has significantly streamlined advanced device management with features like pushing software updates and software installs. The integration with our Google Workspace account for single sign-on capabilities is seamless, which further enhances its usefulness for us. Review collected by and hosted on G2.com. What do you dislike about JumpCloud? The biggest thing that could use major improvements is the password manager. While the existing password manager works just fine, it is fairly rudimentary with a pretty basic interface. In addition, the browser extension can be buggy and doesn't always autofill user/pass for websites correctly. I would like an updated interface that follows platform-specific GUI guidelines, a better search experience, and a more robust and capable browser extension. Review collected by and hosted on G2.com. What problems is JumpCloud solving and how is that benefiting you? I use JumpCloud to consolidate disparate systems into a unified one, enabling advanced device management like software updates. I like its all-in-one feature set and easy web-console management. It's cross-platform and requires less maintenance. However, the password manager needs a better interface and browser extension. Review collected by and hosted on G2.com. Show More 8/5/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Vinod Kumar N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vinod Kumar N.") VN Vinod Kumar N. Senior IT infra Engineer Mid-Market (51-1000 emp.) 8/8/2026 "Centralized Management with Room for UI Improvement" 4/5 What do you like best about JumpCloud? I use JumpCloud primarily for centralized user and device management, which solves several day-to-day IT management challenges. I really appreciate the device management and access control feature, as combining these into a single platform makes it much easier for me to manage users and devices without switching between multiple tools. The centralized administration simplifies the onboarding and offboarding process significantly, allowing us to provision or revoke access quickly without having to manually configure every device or application. The ease of deploying the initial setup of JumpCloud is another positive aspect for me. Review collected by and hosted on G2.com. What do you dislike about JumpCloud? One area that could be improved is the overall user interface and ease of navigating some of the administrative settings. As the environment grows, I find it challenging to locate specific device policies. While the user interface is generally good, it could be made more intuitive for administrators managing a larger number of users and devices. A more streamlined navigation structure with commonly used actions and settings easier to access would be helpful. I would also benefit from a more customizable dashboard displaying device compliance, inactive devices, user status, pending actions, and synchronization issues all in one place. Review collected by and hosted on G2.com. What problems is JumpCloud solving and how is that benefiting you? I use JumpCloud for centralized user and device management, which solves IT challenges. It speeds up onboarding by allowing us to provision access without manual setup, making management easier and consolidating tools. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Philipp U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Philipp U.") PU Philipp U. Lead Engineer Small-Business (50 or fewer emp.) 5/14/2026 "Sleek Admin Dashboard and Solid Access Control, but a Buggy Password Manager" 3.5/5 What do you like best about JumpCloud? Jumpcloud is really great to consolidate identity providers and manage user access at an administrator level. The design of the admin dashboard is sleek and simple to use. The more complex aspects of the product are often the downfall. The password manager is clunky and poorly built. It is riddled with bugs and doesn't work nearly as smoothly as Dashlane. The AI functionality they offer just feels like bloat and there is no nice way to get them to stop pushing it in your face. The price is reasonable for this kind of a platform and there is support for lots of external connectors. The account management team is great and really responsive. Review collected by and hosted on G2.com. What do you dislike about JumpCloud? Jumpcloud Password Manager is really terribly built. It stands no chance against its competitors. It regularly fails for me, and produces annoying pop-ups about updating and logging in again even if I'm doing something else. Review collected by and hosted on G2.com. What problems is JumpCloud solving and how is that benefiting you? User management for employees, and access management to other software providers. Jumpcloud groups are easy to assign and manage. We can even do it through terraform, which is a big plus. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 10/19/2025 "Very solid platform, with the need for some refinement in areas" 4/5 What do you like best about JumpCloud? I find it easy to integrate a wide range of different resources, and managing users and devices is also relatively straightforward. A large amount of new features have been added since its inception within our org, which has helped consolidate and centralize our IT operations and asset management. Access and SSO integration has been largely very straight forward for the range of other services we have integrated with. Customer support has been helpful on the rare occasions we've needed assistance, but thanks to the platform's reliability, we've encountered very few issues that we couldn't resolve on our own. Review collected by and hosted on G2.com. What do you dislike about JumpCloud? To some extent, more focus is placed on adding and implementing new features instead of improving on existing more core features. The menus and navigation can be frustrating at times Review collected by and hosted on G2.com. What problems is JumpCloud solving and how is that benefiting you? Easy management of various platforms in the one spot, consolidation of access management to a range of external platforms. Review collected by and hosted on G2.com. Show More 7/30/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Mid-Market (51-1000 emp.) 10/26/2024 "Efficient Remote Management, Some Features Need Work" 3.5/5 What do you like best about JumpCloud? I really like how JumpCloud makes managing users across multiple devices easier. You can bind one user to multiple devices, and they can access their device from anywhere without needing to be connected to a local network. The feature to wipe, block, lock, or erase a device from anywhere in the world is great for security. JumpCloud works smoothly with multiple SSO tools, which is a big plus. Additionally, the interface is very easy to set up, and having support readily available is helpful. Review collected by and hosted on G2.com. What do you dislike about JumpCloud? The recent vault feature for password management isn't fully capable compared to other password managers like 1Password, LastPass, and Bitwarden. Features for sharing or sending passwords are missing. Also, there's no capability to block extensions in Google Chrome—it only allows them, and we don't see an option to block any extensions. Review collected by and hosted on G2.com. What problems is JumpCloud solving and how is that benefiting you? I find JumpCloud solves my remote device management challenges by allowing easy access, applying policies, and globally managing security commands. We manage user access across multiple devices, enhancing security and operational efficiency for remote teams. Review collected by and hosted on G2.com. Show More 7/22/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Siddhant V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Siddhant V.") SV Siddhant V. Project Manager Mid-Market (51-1000 emp.) 6/24/2026 "Centralized Identity Management That Saves Time and Effort" 4/5 What do you like best about JumpCloud? Its ability to manage users, devices, and access from a single platform. It simplifies identity and device management across different operating systems, which saves a lot of administrative effort.The parent user lifecycle management, efficient SSO integrations, and important security features such as MFA help improve both productivity and security. The platform is easy to use, reliable, and has significantly reduced the complexity of managing our distributed workforce. Review collected by and hosted on G2.com. What do you dislike about JumpCloud? The reporting and customization options could be more flexible, especially for organizations that need detailed audit and compliance insights. Additionally, occasional delays in policy synchronization across devices can occur. Review collected by and hosted on G2.com. What problems is JumpCloud solving and how is that benefiting you? It solve the challenge of managing user identities, device access, and security policies across a distributed workforce. It can centrally manage users, enforce security policies, enable secure single sign-on, and streamline onboarding and offboarding processes. It helps in improving operational efficiency, reduced administrative overhead, strengthened security, and provided a better experience for both IT teams and end users. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite PK Prathamesh K. Network Security Engineer Mid-Market (51-1000 emp.) 6/18/2026 "Simple Cloud Identity & Device Management with Strong, Easy Zero Trust Security" 4/5 What do you like best about JumpCloud? it combines identity and device management into one simple cloud platform. It works across Windows, macOS, and Linux, which makes it very flexible for mixed environments. Its Zero Trust security features, like MFA and device-based access, are strong but still easy to use. It also removes the need for traditional on-prem directories, making IT management much lighter. Review collected by and hosted on G2.com. What do you dislike about JumpCloud? its reporting and analytics features can feel limited compared to more enterprise-focused tools. Some advanced configurations and customizations aren’t as flexible as specialized identity platforms. It can also get expensive as you scale users and devices. Additionally, initial setup and policy tuning may take time for teams new to cloud directory systems. Review collected by and hosted on G2.com. What problems is JumpCloud solving and how is that benefiting you? olves the problem of managing users, devices, and access across different systems from a single platform. Instead of juggling multiple tools for identity, device management, and security, everything is centralized. It also removes the need for on-prem infrastructure like traditional directories, making IT operations more scalable and remote-friendly. This benefits me by saving time, reducing complexity, and improving security through features like MFA and device-based access control. It also makes onboarding and offboarding users much faster and more consistent. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite ![Timothy C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Timothy C.") TC Timothy C. Mid-Market (51-1000 emp.) 2/20/2026 "Efficient ID Management, Needs More App Deployment Options" 4/5 What do you like best about JumpCloud? I appreciate JumpCloud's home dashboard, which is great for my helpdesk agents as it allows them to quickly locate and reset users with expired passwords and lockouts. I also find the software management and deployment valuable, although I wish there was an option for exe's as well as msi's. Additionally, having a single pane of glass for user management and device MDM is more reliable with macOS and iOS compared to Intune, which makes managing these devices easier. Review collected by and hosted on G2.com. What do you dislike about JumpCloud? I wish there was an option for deploying .exe files as well as .msi's. There should be a self-service software portal for company-owned devices to bind VPP Apple iOS and Mac apps since federation locks the App Store. Currently, JumpCloud admins have to manually bind any software to company-owned iOS or Mac devices, meaning end users have to put in a ticket to a JumpCloud admin because there is no way for them to install apps themselves. Review collected by and hosted on G2.com. What problems is JumpCloud solving and how is that benefiting you? JumpCloud offers a single pane of glass for user management and reliable MDM for macOS and iOS, making it easier to manage local Active Directory and federated Entra ID. Review collected by and hosted on G2.com. Show More 6/9/2026 Validated ReviewerIncentivizedSource: Seller invite ## Questions about JumpCloud? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about JumpCloud ](https://www.g2.com/products/jumpcloud/discussions/new) GU Guest User • Last activity over 1 year ago What is JumpCloud used for? 4 Upvotes 3 [ Join the conversation ](https://www.g2.com/discussions/jumpcloud-what-is-jumpcloud-used-for) GU Guest User • Last activity over 1 year ago How is JumpCloud redefining identity and access management in hybrid IT environments for tech companies? 4 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/how-is-jumpcloud-redefining-identity-and-access-management-in-hybrid-it-environments-for-tech-companies) [ View all Discussions ](https://www.g2.com/products/jumpcloud/discuss) ## Pricing Options Pricing provided by JumpCloud. ### Cloud Directory $3.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/jumpcloud/pricing) JumpCloud Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6d0241f849d000763024744ff5901159/okta.png "Product Avatar Image") Okta 4.5/5(1,368) [ Compare Now ](https://www.g2.com/compare/jumpcloud-vs-okta) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ebfae2a9075850f9fa094c23484ef258/microsoft-entra-id.jpg "Product Avatar Image") Microsoft Entra ID 4.5/5(912) [ Compare Now ](https://www.g2.com/compare/jumpcloud-vs-microsoft-entra-id) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a7ca3d4fd0e3b8577bfb724d3ee78293/onelogin.png "Product Avatar Image") OneLogin 4.4/5(292) [ Compare Now ](https://www.g2.com/compare/jumpcloud-vs-onelogin) ##### ##### JumpCloud Features Authentication Options Authentication User experience Supports Required Authentication systems Multi-Factor Authentication Administration Password Policy Enforcement Administration Console Policy Management Access Control Directory Listing Management Functionality SSO User provisioning Single Sign-on [ View More Features ](https://www.g2.com/products/jumpcloud/features) ## Top-Rated Alternatives [ ![Okta](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Okta") Okta 4.5/5(1,368) ](https://www.g2.com/products/okta/reviews) [ ![Microsoft Entra ID](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Microsoft Entra ID") Microsoft Entra ID 4.5/5(912) ](https://www.g2.com/products/microsoft-entra-id/reviews) [ ![OneLogin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "OneLogin") OneLogin 4.4/5(292) ](https://www.g2.com/products/onelogin/reviews) [ View All Alternatives ](https://www.g2.com/products/jumpcloud/competitors/alternatives) ##### Categories on G2 [Remote Support](https://www.g2.com/categories/remote-support)[Identity and Access Management (IAM)](https://www.g2.com/categories/identity-and-access-management-iam)[Security Compliance](https://www.g2.com/categories/security-compliance) [Remote Support](https://www.g2.com/categories/remote-support)[Identity and Access Management (IAM)](https://www.g2.com/categories/identity-and-access-management-iam)[Security Compliance](https://www.g2.com/categories/security-compliance)[Mobile Device Management (MDM)](https://www.g2.com/categories/mobile-device-management-mdm)[Unified Endpoint Management (UEM)](https://www.g2.com/categories/unified-endpoint-management-uem)[Single Sign-On (SSO)](https://www.g2.com/categories/single-sign-on-sso)[User Provisioning and Governance Tools](https://www.g2.com/categories/user-provisioning-and-governance-tools)[Privileged Access Management (PAM)](https://www.g2.com/categories/privileged-access-management-pam)[AI Governance Tools](https://www.g2.com/categories/ai-governance-tools)[SaaS Spend Management](https://www.g2.com/categories/saas-spend-management)[Cloud Directory Services](https://www.g2.com/categories/cloud-directory-services)[Password Policy Enforcement](https://www.g2.com/categories/password-policy-enforcement)[Non-Human Identity Management (NHIM) Solutions](https://www.g2.com/categories/non-human-identity-management-nhim-solutions) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What are the best email marketing services with automation features?](https://www.g2.com/discussions/what-are-the-best-email-marketing-services-with-automation-features)[Best ABM ad targeting tools for sales-driven marketing teams](https://www.g2.com/discussions/best-abm-ad-targeting-tools-for-sales-driven-marketing-teams)[How does Trintech work with ERP software?](https://www.g2.com/discussions/how-does-trintech-work-with-erp-software) [Best restaurant management software](https://www.g2.com/discussions/best-restaurant-management-software)[What retail task management platform is actually adopted by hourly staff without becoming software overhead that managers end up maintaining instead of selling?](https://www.g2.com/discussions/what-retail-task-management-platform-is-actually-adopted-by-hourly-staff-without-becoming-software-overhead-that-managers-end-up-maintaining-instead-of-selling)[Pros and Cons Details](https://www.g2.com/products/jumpcloud/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)