--- title: JumpCloud Reviews meta\_title: 'JumpCloud Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 4063 reviews by the users' company size, role or industry to find out how JumpCloud works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 4063 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Identity Management url: https://www.g2.com/categories/identity-management --- # JumpCloud Reviews & Product Details Visit Website JumpCloud® is the AI-powered identity infrastructure that unifies lifecycle management for humans, devices, and autonomous agents. JumpCloud gives IT teams complete visibility and control over every identity and every access point. JumpCloud helps organizations cut complexity, automate secure workflows, and put AI to work safely. Secure every identity. Human or not. Intelligent, secure IT for the agentic era. * * * Product Website JumpCloud Seller [JumpCloud Inc.](https://www.g2.com/sellers/jumpcloud-inc) Discussions [JumpCloud Community](https://www.g2.com/products/jumpcloud/discuss) Languages Supported English Solution Type All-in-One Overview by Josie Judy Show More ## Pricing Pricing provided by JumpCloud. ### Cloud Directory $3.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/jumpcloud/pricing) ## JumpCloud Integrations (116) What do users say about integrations? Verified by JumpCloud [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") 1Password ](https://www.g2.com/products/1password/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ActiveDirectory Domain Controller for Windows 2016 ](https://www.g2.com/products/activedirectory-domain-controller-for-windows-2016/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Activepieces ](https://www.g2.com/products/activepieces/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Sales (formerly Salesforce Sales Cloud) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Amazon EC2 ](https://www.g2.com/products/amazon-ec2/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Apple ](https://www.g2.com/products/apple/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Arctic Wolf ](https://www.g2.com/products/arctic-wolf/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Asana ](https://www.g2.com/products/asana/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Atlassian Atlas ](https://www.g2.com/products/atlassian-atlas/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Atlassian Enterprise Support ](https://www.g2.com/products/atlassian-enterprise-support/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") AWS Cloud Development Kit (AWS CDK) ](https://www.g2.com/products/aws-cloud-development-kit-aws-cdk/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") AWS Identity and Access Management (IAM) ](https://www.g2.com/products/aws-identity-and-access-management-iam/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") AWS Lambda ](https://www.g2.com/products/aws-lambda/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Azure Active Directory Domain Services ](https://www.g2.com/products/azure-active-directory-domain-services/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Azure Portal ](https://www.g2.com/products/azure-portal/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") BambooHR ](https://www.g2.com/products/bamboohr/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Bitwarden ](https://www.g2.com/products/bitwarden/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Blackbaud Enrollment Management System ](https://www.g2.com/products/blackbaud-enrollment-management-system/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Box ](https://www.g2.com/products/box/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") C1 ](https://www.g2.com/products/c1-c1/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Chrome Enterprise ](https://www.g2.com/products/chrome-enterprise/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Cisco Meraki ](https://www.g2.com/products/cisco-meraki/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Cisco Umbrella ](https://www.g2.com/products/cisco-umbrella/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Claude ](https://www.g2.com/products/claude-2025-12-11/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Cloudflare Application Security and Performance ](https://www.g2.com/products/cloudflare-application-security-and-performance/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Compt ](https://www.g2.com/products/compt/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Confluence ](https://www.g2.com/products/confluence/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Convenia ](https://www.g2.com/products/convenia/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Coro Cybersecurity ](https://www.g2.com/products/coro-cybersecurity/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") CrowdStrike Falcon Cloud Security ](https://www.g2.com/products/crowdstrike-falcon-cloud-security/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") CrowdStrike Falcon Endpoint Protection Platform ](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Databricks ](https://www.g2.com/products/databricks/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Datadog ](https://www.g2.com/products/datadog/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Datto RMM ](https://www.g2.com/products/datto-rmm/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Decisions ](https://www.g2.com/products/decisions-decisions/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Dynamics 365 Sales ](https://www.g2.com/products/dynamics-365-sales/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Elasticsearch ](https://www.g2.com/products/elastic-elasticsearch/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Emburse Spend (formerly Abacus) ](https://www.g2.com/products/emburse-spend-formerly-abacus/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Expensify ](https://www.g2.com/products/expensify/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ExpressVPN ](https://www.g2.com/products/express-technologies-ltd-expressvpn/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Figma ](https://www.g2.com/products/figma/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") FortiClient ](https://www.g2.com/products/forticlient/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") FortiGate-VM NGFW ](https://www.g2.com/products/fortigate-vm-ngfw/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") GitHub ](https://www.g2.com/products/github/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") GitLab ](https://www.g2.com/products/gitlab/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Authenticator ](https://www.g2.com/products/google-authenticator/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Cloud Console ](https://www.g2.com/products/google-cloud-console/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Compute Engine ](https://www.g2.com/products/google-compute-engine/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") GoTo Connect ](https://www.g2.com/products/goto-connect/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Grafana Labs ](https://www.g2.com/products/grafana-labs/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HiBob HRIS ](https://www.g2.com/products/hibob-hris/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HRIS by Tesera ](https://www.g2.com/products/hris-by-tesera/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Sales Hub ](https://www.g2.com/products/hubspot-sales-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") IBM Terraform (formerly HashiCorp Terraform) ](https://www.g2.com/products/ibm-terraform-formerly-hashicorp-terraform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Iru ](https://www.g2.com/products/iru/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Jenkins ](https://www.g2.com/products/jenkins/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Jira ](https://www.g2.com/products/jira/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Kisi ](https://www.g2.com/products/kisi/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") KnowBe4 Security Awareness Training ](https://www.g2.com/products/knowbe4-security-awareness-training/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") LearnUpon ](https://www.g2.com/products/learnupon/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ManageEngine Endpoint Central ](https://www.g2.com/products/manageengine-endpoint-central/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Entra ID ](https://www.g2.com/products/microsoft-entra-id/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Sentinel ](https://www.g2.com/products/microsoft-sentinel/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Mindtickle ](https://www.g2.com/products/mindtickle/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") MongoDB Atlas ](https://www.g2.com/products/mongodb-atlas/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Nectar ](https://www.g2.com/products/nectar/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Netskope One Platform ](https://www.g2.com/products/netskope-one-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Okta ](https://www.g2.com/products/okta/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Omni HR ](https://www.g2.com/products/omni-hr/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") OpenVPN Access Server ](https://www.g2.com/products/openvpn-access-server/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") OpenVPN CloudConnexa ](https://www.g2.com/products/openvpn-cloudconnexa/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Opsgenie ](https://www.g2.com/products/opsgenie/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Oracle SSO ](https://www.g2.com/products/oracle-sso/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Outreach ](https://www.g2.com/products/outreach/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Palo Alto Networks GlobalProtect ](https://www.g2.com/products/palo-alto-networks-globalprotect/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Palo Alto Networks Next-Generation Firewalls ](https://www.g2.com/products/palo-alto-networks-next-generation-firewalls/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Paycom ](https://www.g2.com/products/paycom/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PureAuth ](https://www.g2.com/products/pureauth/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Ramp ](https://www.g2.com/products/ramp-financial-ramp/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Revenue Hub ](https://www.g2.com/products/revenue-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Agentforce ](https://www.g2.com/products/salesforce-agentforce/reviews)[ 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Its easy to manage computers and accesses across multiple employees. JumpCloud is a powerful platform I use to centrally manage user identities, devices, and access across my organisation. It simplifies tasks like user provisioning, device management, and enforcing security policies, all from a single dashboard. I find it especially useful for managing both Windows and macOS systems without needing multiple tools. The cloud-based setup makes it easy to scale and manage remotely, which is great for distributed teams. Overall, it streamlines IT operations while maintaining strong security controls. Review collected by and hosted on G2.com. What do you dislike about JumpCloud? The pop up when you are logged out can be very disruptive Review collected by and hosted on G2.com. What problems is JumpCloud solving and how is that benefiting you? We use it to manage user identities, devices, and access to all our systems from one place. It helps control secure logins like SSO and MFA so my team can access the tools they need safely and easily. In a way, it replaces traditional IT setup with a single, centralised system to manage people, devices, and security. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite ![Brendon M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brendon M.") BM Brendon M. Bdr Mid-Market (51-1000 emp.) 6/18/2026 "Great if You Manage Multiple MDMs and Device Types" 1.5/5 What do you like best about JumpCloud? You only need to memorize 1 password to get access into anything. Review collected by and hosted on G2.com. What do you dislike about JumpCloud? The price isn’t worth it unless you’re using multiple MDMs to manage multiple device types. Review collected by and hosted on G2.com. What problems is JumpCloud solving and how is that benefiting you? Onboarding takes minutes instead of hours. And offboarding can be scheduled and remote wipe any device Review collected by and hosted on G2.com. Show More 7/14/2026 Current UserValidated ReviewerSource: G2 invite ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education") UP Verified User in Primary/Secondary Education Mid-Market (51-1000 emp.) 5/7/2026 "Single Portal Is Great, But Needs Improvement Overall" 2/5 What do you like best about JumpCloud? I like that I can manage all of the devices through a single portal. I also appreciate being able to create scripts to automate processes and streamline routine tasks. Review collected by and hosted on G2.com. What do you dislike about JumpCloud? Jumpcloud does not support managing Chromebooks. Review collected by and hosted on G2.com. What problems is JumpCloud solving and how is that benefiting you? It’s helping me address my asset management problem and makes the process easier to handle. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite BC Brett C. 2/12/2026 "Easy Setup but Remote Wipe Challenges" 1.5/5 What do you like best about JumpCloud? I liked JumpCloud because the install and setup were easy. I also appreciated the dashboard stats that let me see important details like space usage and OS versions for each phone. Review collected by and hosted on G2.com. What do you dislike about JumpCloud? I could not get the remote wipe feature to work. It just would not wipe phones remotely without their password. Review collected by and hosted on G2.com. What problems is JumpCloud solving and how is that benefiting you? I use JumpCloud for MDM on iPhones to remotely wipe phones. I like the easy install/setup and enjoy the dashboard stats showing device info like space and OS version. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Abhishek S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abhishek S.") AS Abhishek S. Senior Software Engineer Mid-Market (51-1000 emp.) 8/1/2025 "SSO Integration API Worked, But UI Experience Needs Improvement" 2/5 What do you like best about JumpCloud? JumpCloud provides a flexible and developer-friendly API for creating SSO applications. The documentation is clear, and the setup process for SSO integrations was relatively smooth from an API perspective. It integrates well with identity providers and simplifies federation configuration. Review collected by and hosted on G2.com. What do you dislike about JumpCloud? After successfully creating SSO applications using the API, the JumpCloud UI failed to list the newly created applications, which caused confusion and delayed testing. This mismatch between API functionality and UI behavior made it difficult to verify and manage configurations visually. Better alignment between backend changes and frontend visibility is needed. Review collected by and hosted on G2.com. What problems is JumpCloud solving and how is that benefiting you? JumpCloud centralizes identity and access management, helping us securely manage user access across multiple applications. By enabling SSO and federated authentication, it reduces the overhead of maintaining separate credentials, improves security, and streamlines onboarding and offboarding for internal engineers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Charles S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charles S.") CS Charles S. Head of Engineering Small-Business (50 or fewer emp.) 8/16/2024 "It's great until it isn't." 1.5/5 What do you like best about JumpCloud? Support is generally helpful. Product is easy to grasp. Roll out is fairly seamless/low friction. Controls are thoughtful and well explained. Review collected by and hosted on G2.com. What do you dislike about JumpCloud? I can only speak to a macOS centric environment here, but when things go wrong with JumpCloud they go really wrong. And often when they go wrong you'll find yourself or someone else heading to the Apple Store to go through the rigamarole to unlock a device because JumpCloud can't connect/doesn't work/caused some system problem. (Also, JC support will tell you themselves you need to go to the Apple Store.) Effectively, I think this is a great tool for a small to medium sized business - at most, but once we hit more users we'll be looking to shed this tool. Review collected by and hosted on G2.com. What problems is JumpCloud solving and how is that benefiting you? Provides an MDM and support solution. It's a benefit because it allows us to do this fairly quickly and keeps us in compliance. Review collected by and hosted on G2.com. Show More Response from Becky Scott of JumpCloud [Editedit](https://www.g2.com/survey_responses/jumpcloud-review-10014728/official_response/edit) Charles, thank you for the feedback. If you're experiencing frequent problems, maybe we could sit down and go over your configuration with someone to see if there's a better way to set things up OR see if something's amiss. If you're in our slack, you can reach out to me or any of the team that has JumpCloud after their name. If you aren't, you can reach us any time at community at jumpcloud. I'd much rather we try to figure this out than see you leave once you hit more users. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Cristian Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cristian Y.") CY Cristian Y. Tech Support Specialist Mid-Market (51-1000 emp.) 2/13/2025 "Good but needs improvement" 2/5 What do you like best about JumpCloud? Enrollment is really easy to do and seammless. Review collected by and hosted on G2.com. What do you dislike about JumpCloud? Reporting needs to be improved, deployment and app installation could be improved, lack of AI help on creating scripts is also something that could be implemented. Review collected by and hosted on G2.com. What problems is JumpCloud solving and how is that benefiting you? Helps me manage our devices and remote access them for support. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Mid-Market (51-1000 emp.) 2/13/2024 "JC Value vs. Worth" 2/5 What do you like best about JumpCloud? JumpCloud is great in theory - but, it's definitely not the easiest to maneuver around. Also, what's with all of the stark price increases?! It's a hard thing to sell and quite possibly looking at other routes for an MDM solution.. Review collected by and hosted on G2.com. What do you dislike about JumpCloud? Figuring out how to actually implement is left to be desired. I have the hardest time with the processes between the different OS's. I try it one way and it works. Then I try again the next day the same exact way and it breaks everything. I've had multiple meetings with our specialist and I think I can get a better grasp, and then I learn on my own or through the chat that the process is actually completely different. It's so frustrating. Like I said, I love the idea of JumpCloud, I just wish it was easier to operate. Review collected by and hosted on G2.com. What problems is JumpCloud solving and how is that benefiting you? MDM Review collected by and hosted on G2.com. Show More Response from Becky Scott of JumpCloud [Editedit](https://www.g2.com/survey_responses/jumpcloud-review-9229229/official_response/edit) Thanks for leaving your review. I would strongly encourage you to look at our free JumpCloud University (JCU) courses to look at ways to set up the different OS configs, along with reading through our documentation. JCU is free and you can take all the courses in the certification sequence. It's only the actual test that has a fee, so you can go through as many as you'd like. We also have some amazing, helpful users in our community and slack lounge. [See how JumpCloud improved](https://university.jumpcloud.com/) 5/9/2024 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 6/9/2023 "The Perfect Solution To Get Away From Traditional Active Directory" 1.5/5 What do you like best about JumpCloud? Overall, it's a decent alternative to other cloud directory services, and it supports Windows, MacOS, and Linux. Review collected by and hosted on G2.com. What do you dislike about JumpCloud? We put a lot of time into pushing this out to clients of ours only to later receive communication from JumpCloud that a 7% annual price increase is what they consider to be their standard practice. JumpCloud is already expensive, especially since half of the features are shoddily implemented and barely function as expected. A 7% annual price increase is nuts, and honestly rather insulting. Imagine getting entire clients onboarded with JumpCloud, changing how they are logging in or authenticating, and taking full advantage of the features that JumpCloud offers, only to have those features not actually work well, and then knowing that you now have to reverse course for your clients because of course you have to pass on this 7% increase to your customers, along with whatever increase you may need to provide just so you can legitimately keep up with the market and not sell yourself short. Imagine if food went up 7% every single year. Don't tell us it's because of inflation. Review collected by and hosted on G2.com. What problems is JumpCloud solving and how is that benefiting you? We mainly went with JumpCloud so that we could easily enforce MFA for our clients. Primarily for compliancy reasons. We've also used JumpCloud to determine which users have access to which devices. Review collected by and hosted on G2.com. Show More 2/13/2024 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Small-Business (50 or fewer emp.) 5/9/2024 "I've found it difficult to get users setup, and Jumpcloud promised became a less helpful." 2/5 What do you like best about JumpCloud? The actual product is great. I like how (when they're configured) I am able to use jumpcloud to control systems and maintain accounts. Review collected by and hosted on G2.com. What do you dislike about JumpCloud? I just think we need a larger team. But: 1. SSO was painful to setup. 2. Phones are a nightmare to setup 3. Computers were difficult to setup because they don't support Windows Home, or MS accounts. Review collected by and hosted on G2.com. What problems is JumpCloud solving and how is that benefiting you? It prevents a few phones from getting locked down due to account-locks. It gives us some control of employee systems and help troubleshoot them. Review collected by and hosted on G2.com. Show More Response from Becky Scott of JumpCloud [Editedit](https://www.g2.com/survey_responses/jumpcloud-review-9631627/official_response/edit) Hi there, thank you for leaving feedback. We do not manage things like Windows Home due to Microsoft's TOS. It's a violation of their terms to use home editions for business purposes. So yes, you would have difficulty because you would need Windows Pro. But we have courses at JumpCloud University and documentation to help with SSO and phones. In addition, we have our community forums and slack lounge where you can get help from peers right away (and our employees are generally available for quick questions that don't need more in depth help from support). If you'd like to reach out we are happy to help or provide additional links. Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about JumpCloud? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about JumpCloud ](https://www.g2.com/products/jumpcloud/discussions/new) GU Guest User • Last activity over 1 year ago What is JumpCloud used for? 4 Upvotes 3 [ Join the conversation ](https://www.g2.com/discussions/jumpcloud-what-is-jumpcloud-used-for) GU Guest User • Last activity over 1 year ago How is JumpCloud redefining identity and access management in hybrid IT environments for tech companies? 4 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/how-is-jumpcloud-redefining-identity-and-access-management-in-hybrid-it-environments-for-tech-companies) [ View all Discussions ](https://www.g2.com/products/jumpcloud/discuss) ## Pricing Options Pricing provided by JumpCloud. ### Cloud Directory $3.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/jumpcloud/pricing) JumpCloud Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6d0241f849d000763024744ff5901159/okta.png "Product Avatar Image") Okta 4.5/5(1,366) [ Compare Now ](https://www.g2.com/compare/jumpcloud-vs-okta) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ebfae2a9075850f9fa094c23484ef258/microsoft-entra-id.jpg "Product Avatar Image") Microsoft Entra ID 4.5/5(912) [ Compare Now ](https://www.g2.com/compare/jumpcloud-vs-microsoft-entra-id) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a7ca3d4fd0e3b8577bfb724d3ee78293/onelogin.png "Product Avatar Image") OneLogin 4.4/5(292) [ Compare Now ](https://www.g2.com/compare/jumpcloud-vs-onelogin) ##### ##### JumpCloud Features Authentication Options Authentication User experience Supports Required Authentication systems Multi-Factor Authentication Administration Password Policy Enforcement Administration Console Policy Management Access Control Directory Listing Management Functionality SSO User provisioning Single Sign-on [ View More Features ](https://www.g2.com/products/jumpcloud/features) ## 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