--- title: jrni Reviews meta\_title: 'jrni Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 23 reviews by the users' company size, role or industry to find out how jrni works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 23 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # jrni Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by jrni but has limited features. Are you part of the jrni team? [Upgrade your plan](https://my.g2.com/jrni-formerly-bookingbug-jrni/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! jrni is the in-person experience platform for enterprise brands. We help leading retailers, financial services providers, educational institutions, and more convert more of their foot traffic and digital traffic into revenue-driving interactions; through smart, scalable appointment scheduling, queue management, and event booking. Our platform replaces siloed tools with one unified solution for engaging customers in the moments that matter; whether it’s a one-to-one consultation, a one-to-many event, or an optimized walk-in experience. From storefront to branch, jrni helps organizations create seamless, personalized journeys that meet customer expectations and deliver measurable business impact. Appointments Turn interest into action with branded, conversion-optimized booking journeys. jrni Appointments makes it easy for customers to self-schedule with the right staff, at the right time, in the right channel; while your team gets the tools they need to manage, prep, and deliver consistent one-to-one experiences. Events Power large-scale engagement with flexible, scalable events infrastructure. From product launches to local workshops, jrni Events supports digital and in-person registration, attendee management, and post-event follow-up; all from a single dashboard. Virtual Queuing Eliminate the uncertainty of waiting. With jrni’s intelligent queue management, walk-in customers can join lines remotely, track their status in real-time, and even shift to a future appointment if needed; increasing satisfaction and reducing drop-off. Analytics Track the impact of every interaction. jrni Analytics gives you visibility into scheduling trends, attendance rates, wait times, revenue attribution, and staff utilization; so you can optimize performance across every channel and location. Connectors & Extensibility Built for enterprise IT teams, jrni integrates with your existing tech stack; from CRMs to calendars to workforce tools. With RESTful APIs, prebuilt connectors, and a flexible extensibility framework, jrni is ready to scale and adapt to your unique requirements. The result? Fewer missed opportunities. More booked moments. And a smarter, more profitable in-person experience every time. * * * Seller [JRNI](https://www.g2.com/sellers/jrni-699c47b0-60ec-4ec4-b8fc-115e1a03f184) Discussions [jrni Community](https://www.g2.com/products/jrni-formerly-bookingbug-jrni/discuss) Languages Supported German, English, French, Italian, Dutch, Portuguese, Spanish Overview by Alexander Bistran (B2B Marketing Leader | Demand Gen | Growth | Product) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 3 months [ View More Pricing Information ](https://www.g2.com/products/jrni-formerly-bookingbug-jrni/pricing) ## Top-Rated Alternatives [ ![Calendly](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Calendly") Calendly 4.7/5(2,646) ](https://www.g2.com/products/calendly/reviews) [ ![YouCanBookMe](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "YouCanBookMe") YouCanBookMe 4.7/5(1,934) ](https://www.g2.com/products/youcanbookme/reviews) [ ![Doodle](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Doodle") Doodle 4.4/5(2,071) ](https://www.g2.com/products/doodle/reviews) [ View All Alternatives ](https://www.g2.com/products/jrni-formerly-bookingbug-jrni/competitors/alternatives) ## User Insights Average based on 23 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## jrni Integrations (11) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Meet ](https://www.g2.com/products/google-meet/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Active Directory Certificate Services (AD CS) ](https://www.g2.com/products/microsoft-active-directory-certificate-services-ad-cs/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Dynamics 365 Connector ](https://www.g2.com/products/microsoft-dynamics-365-connector/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Exchange ](https://www.g2.com/products/microsoft-microsoft-exchange/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Okta ](https://www.g2.com/products/okta/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce CRM Connector ](https://www.g2.com/products/salesforce-crm-connector/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce CRM Dashboards ](https://www.g2.com/products/salesforce-crm-dashboards/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Webhooks.io ](https://www.g2.com/products/webhooks-io/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoom Workplace ](https://www.g2.com/products/zoom-workplace/reviews) Show More JH Jimmy H. Middle Management Automotive Mid-Market (51-1000 emp.) 3/21/2019 "Have a great costumer service" 4.5/5 What do you like best about jrni? Love how easy it is to setup and control the system, How flexible and powerful it is. Responsive and effective team based in London. Have a low cost for small business, The software helps a lot to us for online bookings and the best part is that it is updated and improving every time Review collected by and hosted on G2.com. What do you dislike about jrni? The reservation widget does not always respond in a great way, for that reason the guest system is not as good and precise as I would like it to be Review collected by and hosted on G2.com. Recommendations to others considering jrni: The software helps a lot in your needs and every time it keeps improving, if at any moment you have a problem they will be there to help you, I would totally recommend this software Review collected by and hosted on G2.com. What problems is jrni solving and how is that benefiting you? It has helped us a lot to improve our booking times, improving a lot our work and service much more quickly, we are satisfied with the service and every time it is improving much more Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite BS Bradley S. Manager Plastics Mid-Market (51-1000 emp.) 3/18/2019 "Awesome flexible and very useful booking system" 4.5/5 What do you like best about jrni? Customer service and support for the client is top notch! Versatile for a lot different fields of business, very fast to set up. The software has everything you ever need for your online bookings. And is still improving and developing. Worth your money Review collected by and hosted on G2.com. What do you dislike about jrni? Product is just little complicated to use, it has quite a steep learning curve at the beginning but is well worth it. The online booking widget is not responsive great and therefore the guest booking system is not as good as it could be Review collected by and hosted on G2.com. Recommendations to others considering jrni: It does not need a lot of recommendations, since it is easy to use and you can adapt to the software quickly. They have a great enterprise support and can build highly bespoke systems to customers demands, so although we are a small business, I think big business can benefit significantly from Bookingbug- they have had a lot of success in this department already Review collected by and hosted on G2.com. What problems is jrni solving and how is that benefiting you? It has helped a lot to improve our work and service, Now we are more quick than before. excellent software at a low monthly price, would like to see more regular updates for this software Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Pete B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pete B.") PB Pete B. Salesforce Administrator & Business Systems Analyst Small-Business (50 or fewer emp.) 4/29/2016 "Administrator" 4.5/5 What do you like best about jrni? The initial WOW of BookingBug as a powerful solution for scheduling purposes Review collected by and hosted on G2.com. What do you dislike about jrni? BookingBug wasn't the best experience for us. The way we were planning to integrate with Salesforce was more difficult than we had imagined. As one of the first US based companies to go live with BookingBug, the time zone difference between here and the UK made it difficult to arrange support. Review collected by and hosted on G2.com. Recommendations to others considering jrni: BookingBug was a cheaper solution than others that we looked at when we attended Dreamforce. The solution can be a powerful one for companies who are actively targeting their consumers. BookingBug is a great way to create consumer friendly channels for which to capture appointments with customers or businesses. Review collected by and hosted on G2.com. What problems is jrni solving and how is that benefiting you? Appointment scheduling and automation for a team of sales personnel. Calendar aggregation. Review collected by and hosted on G2.com. Show More 5/11/2016 Validated ReviewerIncentivizedSource: G2 invite ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 3 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/jrni-formerly-bookingbug-jrni/pricing) jrni Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_02962c0af840b9a89343b316ed9d3c5c/engageware.png "Product Avatar Image") Engageware 4.4/5(131) [ Compare Now ](https://www.g2.com/compare/engageware-vs-jrni-formerly-bookingbug-jrni) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9b95c3b92b1ef692b5f69baaec6579d5/calendly.png "Product Avatar Image") Calendly Sales 4.7/5(2,646) [ Compare Now ](https://www.g2.com/compare/calendly-vs-jrni-formerly-bookingbug-jrni) ##### ##### jrni Features Notifications Confirmations & Reminders Appointment Follow-Up Scheduling Notifications Settings Time Zone Detection Availability Settings Blocked Time Settings Personalization Branding Links Integrations Multi- Calendar Integration Website Integration Payment Acceptance [ View More Features ](https://www.g2.com/products/jrni-formerly-bookingbug-jrni/features) ##### Categories on G2 [Customer Journey Analytics](https://www.g2.com/categories/customer-journey-analytics)[Online Appointment Scheduling](https://www.g2.com/categories/online-appointment-scheduling)[Event Registration & Ticketing](https://www.g2.com/categories/event-registration-ticketing) [Customer Journey Analytics](https://www.g2.com/categories/customer-journey-analytics)[Online Appointment Scheduling](https://www.g2.com/categories/online-appointment-scheduling)[Event Registration & Ticketing](https://www.g2.com/categories/event-registration-ticketing)[Queue Management](https://www.g2.com/categories/queue-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Baker Tilly vs Vision33 vs Dean Dorton for Sage Intacct implementation: which channel partner do finance executives find most trusted for enterprise financial management based on user reviews?](https://www.g2.com/discussions/baker-tilly-vs-vision33-vs-dean-dorton-for-sage-intacct-implementation-which-channel-partner-do-finance-executives-find-most-trusted-for-enterprise-financial-management-based-on-user-reviews)[Best purchasing platforms for office supply management](https://www.g2.com/discussions/best-purchasing-platforms-for-office-supply-management)[Which project management app is rated highest by medium businesses](https://www.g2.com/discussions/which-project-management-app-is-rated-highest-by-medium-businesses) [Best-rated RPA service for IT consulting firms](https://www.g2.com/discussions/best-rated-rpa-service-for-it-consulting-firms)[Which financial consulting services clearly define scope and expected outcomes before engaging in long-term relationships?](https://www.g2.com/discussions/which-financial-consulting-services-clearly-define-scope-and-expected-outcomes-before-engaging-in-long-term-relationships)[Pros and Cons Details](https://www.g2.com/products/jrni-formerly-bookingbug-jrni/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)