Joyous enables companies to get fast feedback from the frontline at scale. Go from thousands of chats to one clear action plan - fast. Chat one-on-one with thousands. Surface critical thinking from people on the ground in real-time. No email, app or login required. From feedback to action. Fast. From thousands of responses to a clear prioritized plan - no manual work. Plan and launch in minutes. Plan, design and launch high impact campaigns via any channel quickly. AI made for frontline insights: AI Assistant - The assistant that helps you draft great questions. No more poorly worded questions to confuse people or put them off. - Identify and solve in one go. Helps get you both the problem and solution in one. - Easy for anyone to understand. Keeps it simple, short and focused on one thing at a time. - Make chats comfortable. Adds intro messages in friendly language and ensures questions don’t put people on the spot. AI Responder AI that chats back, but isn’t chatty. - Gets enough depth to act on without wasting time. - Asks an instant follow-up question - only if needed. - Knows to back off when sensitive topics are raised. - A human can review and moderate AI replies. - Can be configured to allow a human time to reply first. - Suggests replies for human facilitators. AI insight you can audit. - Identify actions: Instantly highlights the phrases you can act on. - Group and summarize: Themes and ranks related phrases. - One-click validation: Quickly jump from a theme to related conversations. - Human-in-the-loop: An analyst can easily review and adjust AI results. AI Action plan – A detailed action plan on a plate. - Suggests action items: Each theme has a related action item presented directly alongside it. - Drafts detailed tasks: Each action item includes detailed tasks based on the frontline phrases. - AI suggests. You decide: You can accept, ignore and modify all action items and tasks with just a few clicks. - Actions suggested for each theme: No more time wasted on sifting through feedback to identify the key action items and tasks.