Recommendations to others considering Journyx:
Newer versions of JournyX might be better, but having an old version that's completely paid for, I cannot get the support I need - simply because we're not paying the annual support fee. We've paid a lot already, and I'd expect a better show of support and loyalty for a customer that's used the software for over 10 years, and has paid a lot over the years. At 2-3k per year for support, the support isn't worth that cost. $300-$500 per year for support on the older versions is what I'd expect. Review collected by and hosted on G2.com.
What problems is Journyx solving and how is that benefiting you?
Tracking people's time spent while providing professional services. As an administrator, maintenance of JournyX seems excessive, and difficult to navigate. Review collected by and hosted on G2.com.