Matthew H.
MH
Matthew H.
CIO
Staffing and Recruiting
Enterprise (> 1000 emp.)
"We use Journyx for recording time of our field employees working at customer sites."
4.5/5
What do you like best about Journyx?

What attracted us to Journyx was its flexibility in how it can track time. The final selling point was its simple set-up. We use Journyx to track all of our "retail": contract employee's time at customer locations. Review collected by and hosted on G2.com.

What do you dislike about Journyx?

We really don't dislike anything with Journyx. However, we'd like to delegate some of the administration tasks to departments. For example, we have to centrally define all tasks, and projects. It would be nice to delegate the task and project set-up to department heads so they could maintain these on their own. Not a big issue, but, providing some self-service on this would expedite getting new or updated tasks, projects in place. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Journyx fits our company needs "
5/5
What do you like best about Journyx?

The best feature of Journyx for our company is the ability for all our employees and contractors to track their time regardless of their work location. Also your customer service is amazing! Review collected by and hosted on G2.com.

What do you dislike about Journyx?

When running a report, it requires starting from the beginning to put in another date range. The only options are to get a past or future report based off the original date range. Review collected by and hosted on G2.com.

Mark W.
MW
Mark W.
Senior Consultant
Information Technology and Services
Mid-Market (51-1000 emp.)
"Worked with Journyx for 7 years"
4.5/5
What do you like best about Journyx?

Fast and reliable - able to handle 4 biweekly payrolls, totaling over 900 employees. Easy to setup and use. We also used the data to integrate to our ERP payroll system. Once we had the system configured, it ran well. Able to have multiple pay codes, and track time by day. We also used it to limit personal and vacation time, to prevent users from over-allocating their hours. Review collected by and hosted on G2.com.

What do you dislike about Journyx?

User interface could be better. Minor learning curve. User licensing was high. I would have like better overtime logic. Review collected by and hosted on G2.com.

SC
Shelly C.
Realtor
Real Estate
Small-Business (50 or fewer emp.)
"Great Product, Great customer service "
5/5
What do you like best about Journyx?

The software is easy to learn, easy to navigate. Great support.. Review collected by and hosted on G2.com.

What do you dislike about Journyx?

There isn't anything that I do not like Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
AA
Verified User in Airlines/Aviation
Small-Business (50 or fewer emp.)
"Easy to use and understand"
4.5/5
What do you like best about Journyx?

When I pull reports, I am able to view the week before/or following week rather than having to re-pull the entire report again with a new time-frame. Review collected by and hosted on G2.com.

What do you dislike about Journyx?

I have not found anything that I dislike Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Good experience with Journyx"
5/5
What do you like best about Journyx?

Easy to run reports, very comprehensive reports that allow us to understand our costs. Easy to approve timesheets. Review collected by and hosted on G2.com.

What do you dislike about Journyx?

Sometimes there are errors that are hard to figure out, and it is expensive. Review collected by and hosted on G2.com.

Jose P.
JP
Jose P.
Legal Assistant
Law Practice
Small-Business (50 or fewer emp.)
"Great software!"
5/5
What do you like best about Journyx?

Integration wtih Outlook is excellent - none of the normal hangups or resultant crashes that other products seem to cause. The whole thing is backup up by a solid time management system and training that really changed my personal productivity. Review collected by and hosted on G2.com.

What do you dislike about Journyx?

This product is great, I have no complaints. Review collected by and hosted on G2.com.

Jason H.
JH
Jason H.
Project Manager
Financial Services
Small-Business (50 or fewer emp.)
"Journyx made scheduling a lot easier for me. "
5/5
What do you like best about Journyx?

The individuals I scheduled to work are Soldiers with the Army National Guard and had drill dates and annual training. There were often unexpected time off requests and overlapping 2 week periods where I was unable to schedule my team, and able to schedule others. Journyx made it easy for me to quickly make adjustments, without having to go through several steps or processes to change their schedules. I was also able to schedule individuals from other departments when needed. Adding or removing individuals was also very simple. Review collected by and hosted on G2.com.

What do you dislike about Journyx?

I have used several different types of scheduling software in the past and Journyx by far exceeded my expectations and saved me time. I personally feel that there are no cons about the software that I have run into yet. Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering
AM
Verified User in Mechanical or Industrial Engineering
Mid-Market (51-1000 emp.)
"Administrative User"
3/5
What do you like best about Journyx?

Journyx 's customization fits majority of needs of our business. I like how admin can customized their own custom fields, Review collected by and hosted on G2.com.

What do you dislike about Journyx?

The search menu should allow you to make several selections and they should come up to see what has been selected. If search menu can be improved journyx would be so much better. Many times you have to scroll making sure not to hit any selections since it can remove them. If they were shown as a preview or something you would not run that risk.

I don't like that Journyx allows the user to overcharge hours pass the amount that was allocated.

What I don't like is that you can not removed some non-custom fields. You should be able to hide them.

Also, I don't like that some reports do not have all the information needed so we are forced to add them into customs fields making double manual entries for admin. Review collected by and hosted on G2.com.

Vincent V.
VV
Vincent V.
Lead Developer
Mid-Market (51-1000 emp.)
"User and Integrator"
2/5
What do you like best about Journyx?

As a User, the user interface was pretty simple and not too complicated. Having tasks be remembered automatically for the next week was practical, and the week grid allows fast time entry.

As a Developer who had to integrate other systems to automatically add time entries, the API had a very good and clear documentation. It made it a lot easier to integrate the product. Review collected by and hosted on G2.com.

What do you dislike about Journyx?

As a User, I disliked the occasional minor glitches in the interface: alignment problems with long description lines, slugginess during a few operations.

As a Developer, not being able to look at the python code because it shipped in binary only form was a big annoyance, especially when we found bugs. This prevented us from providing clearer bug reports and even patches. Support was at first unhelpful when attempting to submit critical security issues with the API. Review collected by and hosted on G2.com.