--- title: JourneyDXP Reviews meta_title: 'JourneyDXP Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 19 reviews by the users' company size, role or industry to find out how JourneyDXP works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 19 scale: '5' date_modified: '2026-05-05' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # JourneyDXP Reviews **Vendor:** JourneySales.com **Category:** [Digital Sales Room Software](https://www.g2.com/categories/digital-sales-room) **Average Rating:** 4.4/5.0 **Total Reviews:** 19 ## About JourneyDXP Smart Rooms by JourneyDXP digitally connects buying and selling teams from initial contact to close and throughout the customer lifecycle. Fully native to the Salesforce platform, Smart Rooms offer a personalized, private community for account teams to educate and collaborate with multiple stakeholders and decision-makers in an organization. Customers can access, view and share your content with colleagues, giving your customers the control and flexibility they need to engage with your organization and reach consensus. Smart Rooms also provide powerful engagement analytics that measure forecast accuracy, pipeline opportunities, territory performance and executive-level involvement across accounts. Consider Smart Rooms by JourneyDXP for: \* Account-Based Marketing \* Account-Based Sales \* Account Management \* Channel Sales & Marketing ## JourneyDXP Reviews ### 1. JourneyDXP b2b service **Rating:** 4.5/5.0 stars **Reviewed by:** Anushka J. | Summer Internship, Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2022 **What do you like best about JourneyDXP?** 1. It's modern digital customer experience and how it empower customers to self direct activities. 2. It has drastically enhanced the working environment and really appreciated. **What do you dislike about JourneyDXP?** 1. I feel it could have better UX/UI and could have been more user friendly. 2. The second thing is it works fine on my mac book but creates problem in my phone. **What problems is JourneyDXP solving and how is that benefiting you?** 1. It is helping me to offer services which are related to account based marketing, sales and management in my organisation. 2 . Helping me in great customer insight and increased engagement. ### 2. JourneyDXP was an end-to-end solution for our outreach **Rating:** 4.5/5.0 stars **Reviewed by:** Sanjay S. | Founder Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2022 **What do you like best about JourneyDXP?** The tool helped us increase customer engagement by allowing us to personalize the experience. It was easier for us to set it up and was understandable by everyone on the team! The collaboration internally was also being solved with this tool! **What do you dislike about JourneyDXP?** As a small team working, the pricing was higher for us to continue using it! The experience of using the product is a bit slow otherwise this made our jobs easier. **What problems is JourneyDXP solving and how is that benefiting you?** The problem of having a personalized touch to the customers we are targetting and managing all of it in one single place is where JourneyDXP comes in handy. This has helped our team handle everything needed easily and collaborate with cross-functional teams more quickly. The templates made our work easier. ### 3. JourneyDXP is an easy-to-use, scalable and enjoyable digital experience platform **Rating:** 4.5/5.0 stars **Reviewed by:** Kiran R. | Consultant, i-Global Consumer Banking, Enterprise (> 1000 emp.) **Reviewed Date:** October 23, 2022 **What do you like best about JourneyDXP?** The most useful aspect of JourneyDXP is that it provides an integrated end-to-end digital journey **What do you dislike about JourneyDXP?** The user experience can be made better using state of the art platform software. Currently, it does offer integrated solution, but has decoupled components with each other **What problems is JourneyDXP solving and how is that benefiting you?** JourneyDXP solves a really important problem of digital journey. In a short attention span, it is important to attract B2B users with a seamless marketing software ### 4. JourneyDXP is a great tool for B2B sales purposes. Great digital experience with great features. **Rating:** 3.5/5.0 stars **Reviewed by:** Kunal K. | Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** September 28, 2022 **What do you like best about JourneyDXP?** Overall I felt the tool is really good to use. We tried their digital rooms for sales and luckily it helped, we were able to help companies through their templates. **What do you dislike about JourneyDXP?** The only downside we felt was when we tried to make smart rooms, there was some kind of lag. This could be the server issue I understand but overall it was good to use. **What problems is JourneyDXP solving and how is that benefiting you?** Changing the old school methods of B2B sales into a smart one with easy content management. ### 5. Review on JourneyDXP **Rating:** 4.5/5.0 stars **Reviewed by:** Harsh V. | Developer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2022 **What do you like best about JourneyDXP?** JourneyDXP (earlier Journey Sales) is a beautiful digital smart room solution for B2C industry experience, content management, collaboration amongst teams and sharing analytics. It can also be integrated with salesforce, which solves many CRM-based problems. **What do you dislike about JourneyDXP?** Although our project had limited application with JourneyDXP and suited most of our requirements, we faced specific technical issues while implementing APIs. Also, support needs to be a lot improvised. **What problems is JourneyDXP solving and how is that benefiting you?** For our project, we've been using JourneyDXP, like integration with our B2C Salesforce cloud, Automation with Jenkins and monitoring various dashboards with all the client-side data. Its collaboration platform for teams is handy. ### 6. A Powerful B2B Digital Sales Room **Rating:** 4.0/5.0 stars **Reviewed by:** Aditya S. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2022 **What do you like best about JourneyDXP?** It helps us increase engagement, shorten sales cycles and create more meaningful relationships with our customers which not only results in happy customers but also increased revenue. **What do you dislike about JourneyDXP?** The pricing is on the higher side, we contacted for a little bit of discount but it wasn't enough, so its not really a big value product out there, but definitely does the job. **What problems is JourneyDXP solving and how is that benefiting you?** Selling new products to existing customers is the most productive way to grow revenue. Consistent engagement is key, and real-time notifications and analytics on customer behavior tell you who is ready to buy and when. ### 7. The best software for B2B modern buyers **Rating:** 5.0/5.0 stars **Reviewed by:** David V. | Corporate Pre Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2022 **What do you like best about JourneyDXP?** It's easy to understand how to use this software, comes with digital personalization tools that are easy to use and simplifies complex customer paths by discovering new ways to embrace the current technology that everyone loves. **What do you dislike about JourneyDXP?** This doesn't come with a trial version or a free version This software doesn't have a local environment, only web and cloud based but I like that because it's an everywhere SaaS **What problems is JourneyDXP solving and how is that benefiting you?** Capturing new clients. Potential client segmentation. Helps me following the lead's interactions See everything from the customer's point of view. Access to customer's directly in the key moments to anticipate their needs ### 8. Best B2B digital platform to have virtual conversation **Rating:** 4.5/5.0 stars **Reviewed by:** Neelakanta P. | Senior Data Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** September 29, 2022 **What do you like best about JourneyDXP?** Helpful to collaborate between different organisations and so collaborate within the company, as it is virtually made, things can be faster by making quick decisions by connecting dots **What do you dislike about JourneyDXP?** JourneyDXP can have dynamic pricing model which can be suitable for organising of different size, so companies of different size and capacity can choose among different packages **What problems is JourneyDXP solving and how is that benefiting you?** JourneyDXP is one of its kind best which enables to pitch in ideas , products and key parameters to the clients and make them reach closely to the idea proposed and helped in sales pitch ### 9. End to end process automation **Rating:** 4.0/5.0 stars **Reviewed by:** Mufaddal D. | Education consultant, Enterprise (> 1000 emp.) **Reviewed Date:** December 24, 2022 **What do you like best about JourneyDXP?** Complex journeys can be orchestrated with ease with the help of drag and drop options for various artefacts available **What do you dislike about JourneyDXP?** Pricing is not modular and subscription based **What problems is JourneyDXP solving and how is that benefiting you?** Designing and testing journeys for credit monitoring becomes easy ### 10. Streamlined Customer Access **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2022 **What do you like best about JourneyDXP?** Journey Sales Smart Rooms is a fantastic product. Smart Rooms has played a key role in helping us scale our customer and partner engagement. It provides a level of deep analytics with an easy to use yes very sophisticated configuration that allows us to provide a repeatable tailored environments. On top of this the Journey Sales team has went above and beyond by helping implement the product successfully with ongoing support. There are an endless number of things you can do with this product and I highly recommend discussing the art of possible with the Journey Sales team. **What do you dislike about JourneyDXP?** NA. Eveything has been great so far with using this. **What problems is JourneyDXP solving and how is that benefiting you?** NA NA. Eveything has been great so far. ### 11. Excellent Content Tool and client support **Rating:** 4.0/5.0 stars **Reviewed by:** Shreya C. | Senior Analyst- Business Process Services , Enterprise (> 1000 emp.) **Reviewed Date:** September 27, 2022 **What do you like best about JourneyDXP?** Global content Cloud ready API integrations with other systems visual builder and templates personalized client support **What do you dislike about JourneyDXP?** A little complex set-up Limited partners limited study guide some bugs still exist- there should be better testing **What problems is JourneyDXP solving and how is that benefiting you?** Helps to maintain different content and websites for a global company, helps in presenting publications on the web. The layout is streamlined to make changes across the global site ### 12. Journeydxp awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 29, 2022 **What do you like best about JourneyDXP?** The b2b experience on this journeydxp is too good to describe. It is so helpful with the digital customer experience. Got real good feedback from superiors for the way this works **What do you dislike about JourneyDXP?** Takes time to provide info at times which causes a huge amount of delay in the day to day work. At times I find it very standardized but yea it is digital and automated so can't complain **What problems is JourneyDXP solving and how is that benefiting you?** Handling digital customer experience. Amazing digital solution provider with all my b2b contracts. Helps me be up to date at all times as a modern b2b experience ### 13. It is great and easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Alyshia H. | Advisory Board Member, Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2022 **What do you like best about JourneyDXP?** It is a useful tool to use and to have. I appreciate the templates they provide and am grateful for their service. **What do you dislike about JourneyDXP?** It is a little slow. Although I wish it were faster, I still like them for what they provide. **What problems is JourneyDXP solving and how is that benefiting you?** Definitely easy content management, it really beats where we once were. ### 14. Great company, intuitive website, highly recommend! **Rating:** 4.5/5.0 stars **Reviewed by:** Timothy O. | Senior Data Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2022 **What do you like best about JourneyDXP?** I love how easy it was to utilize the website and all of it's benefits! **What do you dislike about JourneyDXP?** I would have loved the accessibility to the chat format of the website. **What problems is JourneyDXP solving and how is that benefiting you?** I love how this platform offers data analytic-related solutions that seemed tailored to me and my company. ### 15. it's good, in general it helps you manage **Rating:** 4.5/5.0 stars **Reviewed by:** Lucero R. | recruitment and selection, Mid-Market (51-1000 emp.) **Reviewed Date:** October 11, 2022 **What do you like best about JourneyDXP?** It is a software that helps you manage very well **What do you dislike about JourneyDXP?** its design is not as nice as other apps **What problems is JourneyDXP solving and how is that benefiting you?** for client management, sales ### 16. Great service **Rating:** 5.0/5.0 stars **Reviewed by:** Samantha L. | Data Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2022 **What do you like best about JourneyDXP?** I love that it allows me to connect with sellers and buyers **What do you dislike about JourneyDXP?** There's no downsides to this service it's great **What problems is JourneyDXP solving and how is that benefiting you?** It allows me to introduce my product to potential buyers ### 17. Amazing experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** October 11, 2022 **What do you like best about JourneyDXP?** Out of the box features with amazing add on tools to coordinate with. **What do you dislike about JourneyDXP?** Pricing, the pricing should be kept more competitive **What problems is JourneyDXP solving and how is that benefiting you?** Most of business solutions and onboarding journeys are solved ### 18. Amazing Services! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** October 09, 2022 **What do you like best about JourneyDXP?** It has a very easy integration, which is amazing. **What do you dislike about JourneyDXP?** It could be a little expensive for the general audience. **What problems is JourneyDXP solving and how is that benefiting you?** Fantastic customer experience enables users to self-direct activities, paving the way for increased engagement. ### 19. Excellent System **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2022 **What do you like best about JourneyDXP?** There are unlimited possibilities with this system. **What do you dislike about JourneyDXP?** There is so much possibilities it can be overwhelming. **What problems is JourneyDXP solving and how is that benefiting you?** The features and modules interfaces are incredible. - [View JourneyDXP pricing details and edition comparison](https://www.g2.com/products/journeydxp/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-27+12%3A15%3A22+-0500&secure%5Bsession_id%5D=a2fc4ddb-870c-4fab-90f4-77e3577fc548&secure%5Btoken%5D=288fd7dcdbf680f666c7c3ebed77a03284913e501628ec15ce0ac49174f5a5a3&format=llm_user) ## JourneyDXP Features **Deal Analytics** - Engagement Tracking - Reporting and Dashboards - Proposal Effectiveness Reporting **Administration and Security** - User, Role, and Access Management - Alerts and Notifications - Regulatory Compliance **Platform** - E-Signature - Proposals - CPQ - Video Proposals - Content Sharing - Content Management - Video Conferencing - Chat **Integrations** - CRM Integration - Internal Messaging Systems Integration - Video Conferencing Integration **Agentic AI - Digital Sales Room** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning ## Top JourneyDXP Alternatives - [GetAccept](https://www.g2.com/products/getaccept/reviews) - 4.6/5.0 (1,241 reviews) - [DealHub](https://www.g2.com/products/dealhub/reviews) - 4.7/5.0 (834 reviews) - [Allego](https://www.g2.com/products/allego/reviews) - 4.6/5.0 (688 reviews)