Facts tell, stories sell. The question is, how do you ensure the right story is being told to the right people in your deal cycle, even when you're not in the room?

That's one of the biggest problems Journey is solving for. It's an elegant tool that makes follow ups, business cases and proposals easier, ultimately accelerating your deal cycle. It's 2023, no one wants to read a boring email follow up with a million one-pagers. Journey simplifies this entire process with their easy to use platform. You can use whatever media you like (text, video, pdfs, etc.) and ultimately create a far more personalized experience that leaves an impact. Through their platform, Journey keeps you and your buyer on track and moving the deal in the right direction throughout the entire process. Review collected by and hosted on G2.com.

Hard to think of any, at least for my use case as an AE. They recently released a big update that made the process of creating a journey even more intuitive, which improved upon an already seamless process. I'm curious as to what they'll do next to make this tool even stickier for sales reps. Review collected by and hosted on G2.com.

When my manager introduced a new tool to our setup, I was naturally skeptical, as we already have a lot of tools at our disposal.

After seeing the ability of Journey and seeing my customer feedback and insights, Journey became crucial to my sales process in a matter of days.

After every demo call, I can create a custom site for my customers instead of sending many attachments that get lost in customers' inboxes, providing a single source of truth for my customers to evaluate our product.

Journey allows me to highly customize each experience for my clients in a matter of minutes.

Love this tool. ( I never leave reviews, but this one deserves it) Review collected by and hosted on G2.com.

I haven't experienced any downsides of using Journey. Review collected by and hosted on G2.com.

If you have a hybrid PLG - PLS (aka sales assisted) motion, and if you are selling a product that's ~$60K per year you need to have this, because you need to educate the buyer and the buying committee:a landing and a pricing page will NOT be enough.

I like Journey because it's really use to use, it makes the experience personalized and interactive and also integrates w/other tools we are already using like Loom, Hubspot etc. -- I mainly use it for pre-sale but it's also great for onboarding and training. Review collected by and hosted on G2.com.

The mobile interface can get better, but I am certain it will (the product is already pretty great). Then again, most buyers are probably interacting with Journey from their laptop, as they are like not buying $60K software from their phones.. Review collected by and hosted on G2.com.

I use Journey to present services and I just love the beautiful layout and easy to navigate content I can customise for each client. It has literally saved me HOURS of human time. Review collected by and hosted on G2.com.

Honestly nothing to dislike. I'd have to make something up Review collected by and hosted on G2.com.

It makes delivering gated content to prospects a much more valuable exercise by allowing us to gather insights into how they interact with what we send. Review collected by and hosted on G2.com.

Nothing of note! It's been a very smooth process getting up and running with journey, and the customer support is excellent. Review collected by and hosted on G2.com.

The platform is easy on the eyes and makes the information download process a cinch for both prospects/clients and the reps sending. Best yet, it makes your expectation setting easy and straightforward while also making your company look well organized and put together! Review collected by and hosted on G2.com.

Honestly, nothing yet. There are some super minor cosmetic features that could be added but the simplicity for me is key and I think adding too many new features could take away from the user experience. Review collected by and hosted on G2.com.

Journey has revolutionized how I follow up and share information during deal cycles.

No more long emails with 5+ links - I've seen a significant boost in follow-up engagement when sending a Journey vs. our standard follow-up email template.

This is also just the beginning; I haven't rolled out many helpful use cases yet. Review collected by and hosted on G2.com.

Nothing to dislike; Journey is a fantastic product! Review collected by and hosted on G2.com.

The user interface is easy to navigate and quickly set up a Journey. This platform helps consolidate multiple sources of information and content into one easy link to share with users onboarding onto a new platform. The engagement tracking feature will be helpful to track content popularity and allow us to iterate and improve. The free Basic subscription plan is a great way to try out the platform and understand the nuances before converting to a paid account. Review collected by and hosted on G2.com.

Nothing as of now... All is good so far. Review collected by and hosted on G2.com.

I like how Journey let's to tell the full story of your interactions with prospective customers and let's them visit your shared narrative over time in a linear way without having to search through countless email threads to find the documentation, slide decks and links you've sent. Review collected by and hosted on G2.com.

It would be great to have a dedicated mutual action plan list that has the ability to assign due dates! Review collected by and hosted on G2.com.

The stats are the best. It helps to improve or remove unnecesesary things. Customer support is excellent. Review collected by and hosted on G2.com.

The arrows in v1 were a little confusing, but with v2 that isn't an issue anymore Review collected by and hosted on G2.com.