AR

Alder R.

Small-Business (50 or fewer emp.)

3/17/2024

"Useful tool for founders"

5/5

What do you like best about Journey?

Great tool for keeping investors up to date about your journey Review collected by and hosted on G2.com.

What do you dislike about Journey?

The auto-selected thumbnails for videos leaves something to be desired Review collected by and hosted on G2.com.

TP

Trisha P.

Small-Business (50 or fewer emp.)

3/28/2024

"Highly Recommended: Feedback on Ease of Use and Great UI"

5/5

What do you like best about Journey?

easy to use, great UI, highly recommend. Review collected by and hosted on G2.com.

What do you dislike about Journey?

None so far. Thank you and keep up the good work! Review collected by and hosted on G2.com.

MS

Meg S.

Small-Business (50 or fewer emp.)

6/29/2023

"We land twice as many projects"

5/5

What do you like best about Journey?

We use Journey as a sales tool for our web design agency. And since we have been using Journey we've landed twice as many clients than before, when we sent cold proposals through an email.

We combine our proposals with a loom video of us talking the client through the project, a link to sign up for a meeting on Calendly we include various links to projects, case studies or get to know us videos. It makes us look super buttoned up. And we now have a hub for tracking proposal changes - something we didn't have before. The mobile view looks super solid and I'm obsessed with tracking the metrics to improve the UX of our journey experiences.

Keep making great tools! We need them! Review collected by and hosted on G2.com.

What do you dislike about Journey?

Making sure links from figma are displayed the proper way to fill the screen has been a challenge. Review collected by and hosted on G2.com.

KB

Keith B.

Small-Business (50 or fewer emp.)

9/13/2023

"I love journey because it feels and it looks different. Different stands out."

5/5

What do you like best about Journey?

Journey is easy to express creativity, and share your ideas with your audience in a new way that is trackable and traceable. I spent some time with the completion but like the uniqueness of journey. I do love and I know my readers of my pitches love the interactive chatbot as well. Review collected by and hosted on G2.com.

What do you dislike about Journey?

Loading sometimes is sluggish anf navigation isn't as good as it could be. There is certainly room for improvement with both of these areas. Review collected by and hosted on G2.com.

RG

Ryan G.

Small-Business (50 or fewer emp.)

8/23/2023

"Excellent deal hub for sales teams and their buyers to collaborate."

5/5

What do you like best about Journey?

Super easy to build and use. Way more interesting and dynamic than a slide deck and gets everyone out of digging through emails. Review collected by and hosted on G2.com.

What do you dislike about Journey?

like any other new tool, product is still maturing. they are super responsive and eager to build/improve, so the support makes up for any bugs/issues. Review collected by and hosted on G2.com.

What problems is Journey solving and how is that benefiting you?

for any deal that has multiple stakeholders and a lengthly process, it is imperative to keep all relevant info in one place and get your champion and the DMs out of email. Digging through their emails to get the right quote, decks, case studies, etc in order to facilitate internal conversations is miserable. Keeping it all in a journey that is easy to use and looks great is 100x better. Review collected by and hosted on G2.com.

RS

Ritika S.

Member

Small-Business (50 or fewer emp.)

10/1/2023

"Experience with Journey"

4.5/5

What do you like best about Journey?

It is so easy to create and share updates using Journey. Me and my team are using Journey for investor updates and the way it has been designed it makes our life as founders very easy. Also, the customer support is very responsive so it makes user experience really good. Review collected by and hosted on G2.com.

What do you dislike about Journey?

There is no dislike thing. Product features keep on evolving over a period of time so I expect some features to evolve! Review collected by and hosted on G2.com.

MC

Matt C.

Small-Business (50 or fewer emp.)

6/15/2023

"Fantastic concept that works"

5/5

What do you like best about Journey?

We use Journey to provide a better follow-up experience for our prospects. Rather than having to search through endless emails to find the information they need, everything's neatly stored in their Journey instead. It's slick, looks great, and provides us with real added value throughout our sales process. Prospects like it and simply put, it just works. Review collected by and hosted on G2.com.

What do you dislike about Journey?

As with any younger company, there have been a few teething issues and little bugs that have impacted functionality. That being said, Jason, Brendan and the team have been super responsive and new features and improvements don't just happen this week or this month, but sometimes even on the same day. Review collected by and hosted on G2.com.

What problems is Journey solving and how is that benefiting you?

Avoiding lost data: So many emails go back and forth in the sales process and can easily get lost. We use Journey to keep things neat and ensure that the important information is easy to find.

Better buying experience: It's slick and customers like it. We leverage Journey's platform to make us stand out from our competitors. Where others would get a dreary email, ours get an engaging Journey.

Better champion management: So much of the sales process happens in the shadows when you're not around. We provide our internal champions with tools in their Journey to help them sell the Hire Genious platform internally, when we're not around Review collected by and hosted on G2.com.

AJ

Alex R. J.

Strategic Sales Development Representative

Mid-Market (51-1000 emp.)

7/19/2023

"Simplifies the buying process"

5/5

What do you like best about Journey?

I love that it acts as a central hub for prospects to refer back to throughout the deal cycle. Gone are the days of sifting through emails to find attachments! Review collected by and hosted on G2.com.

What do you dislike about Journey?

It's sometimes a challenge to get people to use the tool; however, I don't think this is always a bad thing. It can help qualify-out and it's also on me to be sure they know what it is and how to use it to begin with. Review collected by and hosted on G2.com.

What problems is Journey solving and how is that benefiting you?

Information and content gets lost constantly within a deal cycle - especially the longer that cycle is. This can lead to more work for sellers constantly resending things, and more importantly, lead to losing deal momentum and/or losing the deal completely. It simplifies the buying process for buyers, saving them time and also saving the seller time. Review collected by and hosted on G2.com.

DO

David O.

Founder and Chief Vision Officer

Small-Business (50 or fewer emp.)

6/15/2023

"Journey > Docsend"

5/5

What do you like best about Journey?

I use Journey as an alternative to Docsend for fundraising, and it is perfect. Unlike Docsend, I can guide my users through a curated journey of how I want them to experience my presentation.

I love the ability to have a mixed media of documents and video.

Similar to DocSend, you can also require an email address for access to your presentation and then view the analytics of the viewer's interaction with it. Review collected by and hosted on G2.com.

What do you dislike about Journey?

The starting paid plan price is steep for early-stage startups, but this isn't a deal breaker because the free plan is exceptionally stocked with excellent features. However, it would be nice if there could be a package for startups. Review collected by and hosted on G2.com.

AA

Andy A.

Small-Business (50 or fewer emp.)

8/23/2023

"Visual recaps for your prospects"

5/5

What do you like best about Journey?

I like the best that is easy to set up and create recap journies that are easy to digest for my prospects. Plus the visual identity they have is beautiful. Review collected by and hosted on G2.com.

What do you dislike about Journey?

At the beginning it was a bit bulky to learn, however as soon as they noticed I was making mistakes, they shared a tutorial with me to solve it, without me asking for it. Review collected by and hosted on G2.com.