---
title: Journey Reviews
meta_title: 'Journey Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 156 reviews by the users' company size, role or industry
  to find out how Journey works for a business like yours.
aggregate_rating:
  rating_value: 4.9
  review_count: 156
  scale: '5'
date_modified: '2026-08-09'
parent_category:
  name: Sales Acceleration
  url: https://www.g2.com/categories/sales-acceleration
---


# Journey Reviews
**Vendor:** Journey  
**Category:** [Digital Sales Room Software](https://www.g2.com/categories/digital-sales-room)  
**Average Rating:** 4.9/5.0  
**Total Reviews:** 156
## About Journey
Journey is a storytelling platform that helps sales teams turn endless email threads and attachments into one interactive workspace. Customers love it as everything they need is one place throughout a deal cycle. Sales teams love it because they get analytics on which contacts are engaged and which deals are most likely to close. Stand out in the sales process, improve win rates, and close faster - with Journey.




## Journey Reviews
  ### 1. Start telling your story!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kate G. | Head of Campaign Strategy, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 08, 2023

**What do you like best about Journey?**

I love being able to bring in arcades. It's like a story format of product tours. As a CS leader, making training easy is key and Journey helps!

**What do you dislike about Journey?**

There are still some bugs to get worked out on formating and content saving, but overall great.

**What problems is Journey solving and how is that benefiting you?**

Intuitive trainings!

  ### 2. Loved the product!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sumit A. | Co-Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 19, 2023

**What do you like best about Journey?**

We used it to share our deck and other confidential documents behind a protected link; it also allowed us to update the content while retaining the same link, which was a great feature.
My favourite part was the analytics that helped us read our stakeholders' minds and understand what they were hooked to beforehand.

**What do you dislike about Journey?**

None so far; the product is easy to use and caters to the use case perfectly.

**What problems is Journey solving and how is that benefiting you?**

Sharing a pitch deck as a startup is risky as you never know whose hands it could fall into; Journey helped us solve that issue by keeping it behind a protected link.

  ### 3. Fantastic tool for digital storytelling.

**Rating:** 5.0/5.0 stars

**Reviewed by:** David N. | Chief Executive Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 30, 2023

**What do you like best about Journey?**

Reusable components are the greatest. We can edit an asset in canva and it is auto updated throughout dozens of journeys.

**What do you dislike about Journey?**

Navigating through assets and determining where an asset is being used can be tricky.

**What problems is Journey solving and how is that benefiting you?**

Our business tackles some really complex and nuanced problem sets. Journey helps us make our complex story simple to understand.

  ### 4. An intuitive platform that helps drive sales conversions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brian N. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 26, 2023

**What do you like best about Journey?**

Journey provides the building blocks to share the right content too drive leads through a funnel. We use it as a top of funnel tool and it works great!

**What do you dislike about Journey?**

I don't have any issues with Journey - it's great.

**What problems is Journey solving and how is that benefiting you?**

A space to attract potential leads to our content.

  ### 5. Obsessed with journey

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ariel G. | Founding Partner, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 13, 2023

**What do you like best about Journey?**

Love it. I love the way it is structured, how easy it is to use. Much easier, nicer than other products I've tried such as doc send. I am a super fan.

**What do you dislike about Journey?**

It is all good. I do wish there was an easier way to make the content full screen on mobile.

**What problems is Journey solving and how is that benefiting you?**

Dataroom for founders

  ### 6. Amazing tool for Marketing, Sales and Customer Success all in one!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chad J. | VP of Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 07, 2022

**What do you like best about Journey?**

Journey simply helped us create amazing custom landing pages to help guide our sales prospects through the most important elements of the deal. Once we sign the prospects as clients, we again use Journey to outline a seamless and clean onboarding roadmap. It has cleaned up endless emails and confusing processes for us and it is an essential element in our customer-facing workflows today.

**What do you dislike about Journey?**

There is nothing that I currently dislike about Journey.

**What problems is Journey solving and how is that benefiting you?**

Journey reduces the size and amount of emails that we need to send sales prospects. It cleans up the process for us and the prospect. The same goes for onboarding clients. We now have clean multimedia dashboards to send to our customers to get started.

  ### 7. Easy to use, short time to understand, and polished product.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Laurence I. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 23, 2023

**What do you like best about Journey?**

Easy to use interface and limited advertisements.

**What do you dislike about Journey?**

Not being able to customise the entire URL of the path.

**What problems is Journey solving and how is that benefiting you?**

Using it as a cheap alternative to docsend which is very expensive for the same service.

  ### 8. " Send me your deck " has a whole new meaning !

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 17, 2023

**What do you like best about Journey?**

- Interactive
- Easy to use
- Awesome and reacrive customer service
- Collected insights 
- Email collection

**What do you dislike about Journey?**

- N.A, the product is evolving rapidly and the customer service replied to all of my queries in no time.

**What problems is Journey solving and how is that benefiting you?**

Before cold leads were telling you " just send me a presentation", now it has a whole new meaning as you can send them an interactive deck to interract with, measure its impact with and even collect new emails if they share it internally.

  ### 9. Amazing product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vinit S. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 25, 2023

**What do you like best about Journey?**

I love the insights at an individual level, it's leading to real acquisition for D2C customers for me. Easy navigation and UI for audience and the users.

**What do you dislike about Journey?**

Sometimes the external link UI doesn't show up too well - like Tally forms

**What problems is Journey solving and how is that benefiting you?**

Its solving video acquisition funnels automated.

  ### 10. Game Changer for Solo Founder Sales

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 19, 2023

**What do you like best about Journey?**

Our work requires a lot of education to help people become problem aware. This education typically took place through countless meetings or emailed attachments. Overall, creating a disjointed education process that got in the way of solving real problems.

**What do you dislike about Journey?**

We have been impressed with how often the team asks for feedback and implements suggestions. Because of their continuous improvement mindset, we have no dislikes.

**What problems is Journey solving and how is that benefiting you?**

Scattered slides, case studies and several emails are now centralized into an easy-to-use portal with great analytics.

  ### 11. Worked really well for fundraising purposes

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Aviation & Aerospace | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 21, 2022

**What do you like best about Journey?**

Really like the ability to see who is viewing your documents, and detailed insights were a nice touch. 
Was also easy to edit and limited how easy it was to download our deck + send it around without our knowledge.

**What do you dislike about Journey?**

Editing is a bit clunky at times. PPT integration did not work so had to download all the slides as PDF images and upload those individually which was time consuming.

**What problems is Journey solving and how is that benefiting you?**

Creating seamless way to send around pitch deck - helped us with fundraising and to our knowledge made sure we knew who was looking at our information and when.

  ### 12. I love it! Journey has helped me build better journeys!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Civic & Social Organization | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 09, 2022

**What do you like best about Journey?**

The insights engine is the best part of a tool like this. I also love the ability to use multiple media formats & software tool integrations. The flexibility Journey offers while keeping the UI & UX simple and easy to use is fantastic! I also really enjoy the fact that I can edit the Journey while still having it ready to use.

**What do you dislike about Journey?**

If I'm using images or canva slides in Journey, on the end users side there seems to be quite a bit of lag. I'm not sure if this is a global issue, but it would be nice to have it resolved!

**What problems is Journey solving and how is that benefiting you?**

Journey is helping me design welcome kits for my volunteers as they enter our program. U&I runs a volunteer-driven education program for children from underserved communities across India. The community experience & journey our volunteers take is incredibly important to us, and giving them a 10/10 experience as soon as they join is key. Journey is what is currently helping us get there!

  ### 13. Great site for a data room

**Rating:** 4.5/5.0 stars

**Reviewed by:** Hannah E. | Marketing director, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 19, 2023

**What do you like best about Journey?**

It is free and easy to use. When wanting to send a lot of information to someone, its nice to have it compiled into a link

**What do you dislike about Journey?**

Wish there were more customizable features

**What problems is Journey solving and how is that benefiting you?**

sending a lot of data at once

  ### 14. An excellent tool to keep prospects up-to-date at all times, and all in one place.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 01, 2022

**What do you like best about Journey?**

Super easy to use, prospects love that everything is in one place for easy reference, and very well designed. Also saves me a ton of time sending the same things multple times.

**What do you dislike about Journey?**

There is nothing I dislike about Journey.

**What problems is Journey solving and how is that benefiting you?**

Journey makes it easy for my prospects to access all the demo recordings, case studies, and other collateral I've shared with them in one place, which is updated in real-time whenever I add to it.  Whenever I share a Journey with a prospect, they always respond by saying how awesome it is to have a living document they can refer back to, especially when they need to present their findings with other departments.

When building a Journey, I often send similar content, so having the ability to duplicate and edit Journey's saves me a ton of time. I also save a lot of time with less emails, becuase prospects know to check the Journey before requesting items again.

Huge time saver for all parties using Journey.

  ### 15. Must-have for scaled customer onboarding

**Rating:** 4.5/5.0 stars

**Reviewed by:** JP B. | Head of Customer Experience, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 31, 2022

**What do you like best about Journey?**

Because Journey's platform allows for multiple types of media (videos, presentation slides, images, and so on), it has allowed us to keep our training guides updated on our end while customers access the same links.

**What do you dislike about Journey?**

The team there has made great strides in their analytics and upload conveniences. There are still cases where I won't be able to see which of our customers viewed one of my Journyes, but I am confident this will continue to improve as it already has.

**What problems is Journey solving and how is that benefiting you?**

In a word: scalability. Reaching multiple customers with up-to-date information has always been a challenge for training material. Journey's platform has provided a means to do just that, and I love it.

  ### 16. Journey has quickly become instrumental to our sales process

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jarron V. | Vice President of Enterprise Partnerships, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 06, 2022

**What do you like best about Journey?**

Journey solved our challenge of housing key sales collateral in Google Drive by providing an easy to navigate and categorized database of our key selling materials.  Their support throughout the process has been exceptional.

**What do you dislike about Journey?**

Nothing.  Journey has hit on every key need we had in content management and was an easy addition to our tech stack.  In fact, many of our prospects ask about the tool in real time.

**What problems is Journey solving and how is that benefiting you?**

Content management and navigation.  We've built a wealth of sales materials over the years and having a dedicated home for it to live, as well as the additional functionality has proven to be the missing link in how we sell.

  ### 17. More complete than DocSend

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 30, 2023

**What do you like best about Journey?**

As their name suggests, you can actually walk viewers through a journey as opposed to sending static docs in a tool like DocSend.

**What do you dislike about Journey?**

There are so many features it can be challenging to navigate and get it to look / behave exactly how I want.

**What problems is Journey solving and how is that benefiting you?**

In our sales process we tend to use 1 overarching deck that covers everything, but with Journey we can use a shorter deck and include examples of contracts

  ### 18. Journey rocks

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 04, 2023

**What do you like best about Journey?**

Journey created an intuitive way for us to share what we do with key stakeholders. Easy, effective, beautiful. They're also really cool and responsive.

**What do you dislike about Journey?**

Nothing. I've been super satisfied. Nothing else to add here.

**What problems is Journey solving and how is that benefiting you?**

Today, we're sharing a product demo. We have a super-complex product. Breaking it down makes it easier for all stakeholders to digest. Journey is perfect for this! In the future, we're looking at using Journey for other use cases, like customer onboarding, dev ops, etc.

  ### 19. Amazing product + team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Evan L. | Founder & CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 28, 2023

**What do you like best about Journey?**

Love the analytics provided + the flexibility of embedding other modules!

**What do you dislike about Journey?**

Not much -- would love to better customize the look and feel of things but I believe its on their roadmap.

**What problems is Journey solving and how is that benefiting you?**

Sending high-volume / impactful information in a digestible manner.

  ### 20. Journey is a gamechanger

**Rating:** 5.0/5.0 stars

**Reviewed by:** Semisi B. | Channel Partner Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 31, 2022

**What do you like best about Journey?**

Journey makes it easy to onboard, train & disseminate info. The platform is simple to set up, add and link in content and then share. Using it with our partners, they can easily access the content on a laptop or phone, and I can see how the partners are engaging with the content on the Journey dashboard. As need for content changes, I can quickly update the content to ensure partners are always accessing relevant updated content.

**What do you dislike about Journey?**

I would love to see more layout flexibility with color schemes and tools in the future. Journey has integrations with Slack, Google Drive and Zapier. I look forward to seeing the integrations to come in the future.

**What problems is Journey solving and how is that benefiting you?**

How to onboard and train partners while also providing them with the content and access to up to date product/service collateral they can share with their clients about our company.

  ### 21. Journey is a great product with a very responsive and friendly team and reasonable pricing.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Investment Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 31, 2023

**What do you like best about Journey?**

I love the UI and ease of use.  The pricing is also great for the value.

**What do you dislike about Journey?**

We wish that there was a better master whitelisting function.

**What problems is Journey solving and how is that benefiting you?**

We use Journey for syndicated deal presentations and it is a great experience.

  ### 22. Journey has easily driven us 8 figures in value. Ignore at your own peril.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeromy S. | CEO / Co-Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 08, 2022

**What do you like best about Journey?**

Journey is beautiful, simple to setup, and creates an unparalleled experience. Whether its investor presentations, sales, partnerships, or more it creates that extra wow experience that gets deals closed.

**What do you dislike about Journey?**

Some of the embeds can be a bit clunky. The UI is good but has confusing moments. I wish there was some more integrations. It's a startup so these things will come with time but overall I'm happy.

**What problems is Journey solving and how is that benefiting you?**

Journey helps us close more sales deals, partnerships with key vendors, and helps us impress venture capitalists in a way that is far superior to sending a clunk email with too many attachments.

  ### 23. My experience with Journey

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chu-Chu I. | Founder/CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 02, 2022

**What do you like best about Journey?**

I like how versatile it is and the many things I can used it for. I like that you're not limited to just using a presentation and you can use videos, questionnaires and documents to communicate. I also like the multiple integrations it has

**What do you dislike about Journey?**

Not much. I would like the ability to add multiple custom intro videos at once. If you guys could add page tracking that would be great but it's more of a nice to have in my opinion

**What problems is Journey solving and how is that benefiting you?**

I'm using it for sales and fundraising and I plan to use it for hiring, customer onboarding and investor updates

  ### 24. Game changer for sales

**Rating:** 4.5/5.0 stars

**Reviewed by:** Keane C. | Sales Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 06, 2022

**What do you like best about Journey?**

Journey is able to incorporate all of our needs onto one simplified, interactive platform. As someone who hosted and has attended demos, a Journey will allow people to fully immerse themselves into the demo.

**What do you dislike about Journey?**

Journey can be a bit hard to work with in the beginning, as you need preexsisting content to put it together. however once you do, it is very simple to use and i enjoy it!

**What problems is Journey solving and how is that benefiting you?**

Journey is solving the issue where vendors/clients do not read the full breakdowns we provide for them. Journey allows them to immersively be apart of the expierence

  ### 25. journey has been a great asset

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 19, 2023

**What do you like best about Journey?**

it's been good primarily because you can combine text and video and connect different mediums.

**What do you dislike about Journey?**

Some UI flaws, titles always get cut off and i feel like the journey index on the side is too small. also wish you could embed in your website.

**What problems is Journey solving and how is that benefiting you?**

UX problems for personal.ai. it's a complicated platform and we need resources to send users to.

  ### 26. Easy to use, big impact

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 31, 2023

**What do you like best about Journey?**

It's really intuitive and user friendly. The team are very responsive when you have questions, and work hard to bring new features and integrations.

**What do you dislike about Journey?**

I don't have any downsides right now regarding Journey. So far, so good!

**What problems is Journey solving and how is that benefiting you?**

Having everything that a sales prospect could be interested in, in one place that's easy to access and trackable.

  ### 27. A great story telling, sales, customer onboarding tool. Versatility of Journey is exceptional!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Philippe S. | Business Development and Customer Success Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 31, 2022

**What do you like best about Journey?**

The ability to create and show content in a storytelling format is an exception. Also, the versatility of the tool is one of the main USPs. You can onboard customers, and use it in sales and also training!

**What do you dislike about Journey?**

As its a young product there are bound to be some technical difficulties but the team at Journey is so helpful and fixes them as soon as possible. Additionally, it would be great to get actionable data from the journey after usage!

**What problems is Journey solving and how is that benefiting you?**

Customer onboarding, retention, sales processes, integration processes, training, and many more! Again, versatility!

  ### 28. Journey is the perfect for sales and customer success

**Rating:** 5.0/5.0 stars

**Reviewed by:** Danny L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 07, 2023

**What do you like best about Journey?**

Easy and flexible UX & super simple to package up content for customers, prospects and investors

**What do you dislike about Journey?**

Do I have to pick something? I don't have anything I dislike!

**What problems is Journey solving and how is that benefiting you?**

Sales, customer discovery, account management, and investor outreach

  ### 29. It's been great.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Outsourcing/Offshoring | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 30, 2023

**What do you like best about Journey?**

I enjoyed clients' feedback on how much they like having everything in one place and we use it internally for new hires.

**What do you dislike about Journey?**

I haven't found anything yet but I will keep this up to date.

**What problems is Journey solving and how is that benefiting you?**

Being able to effectively send clients more information without loading down an email.

  ### 30. Great tool for the sales team

**Rating:** 4.5/5.0 stars

**Reviewed by:** Abhishek J. | Founder and CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 31, 2022

**What do you like best about Journey?**

Earlier we would share multiple links over email with prospective customers but now we simply share a Journey link with the sales deck embedded along with a notion doc and calendar embed.

**What do you dislike about Journey?**

If there would be a tool to embed API docs like readme, that would be awesome.

**What problems is Journey solving and how is that benefiting you?**

Sending emails with multiple links doesn't look good and has a low response rate. Instead, sharing a single journey link keeps the email clean and all the resources are shared in a easy-to-follow format.

  ### 31. Gamechanger

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 02, 2022

**What do you like best about Journey?**

Journey has been an enormous time saver. We use it for fundraising, onboarding, pre-sales, and customer success, you name it. It's super easy to set up, you get good analytics for where they're at as a startup, and we get great feedback from our customers.

**What do you dislike about Journey?**

There are a few areas I'm excited for them to make improvements to: analytics, design customizability, and a few UX items on the dashboard. All in all, the product works wonders and is well worth the cost.

**What problems is Journey solving and how is that benefiting you?**

Sharing information with different customer groups as scale in an easy-to-digest format. It reduces the time I have to spend sending the same information over and over again and does it in a clean way.

  ### 32. A great way to create customer portals

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mike D. | Head of Customer Success, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 09, 2022

**What do you like best about Journey?**

We use Journey to share a ton of resources with our customers under the same follow-up email, making it easier for customers to find the resources they need instead of browsing through 10 different attachments.

**What do you dislike about Journey?**

Sometimes user-facing UI is not the most intuitive.

**What problems is Journey solving and how is that benefiting you?**

We use Journey to create customer portals and guide them through the necessary steps required to set up our applications. The analytics also help us understand the engagement of our customers.

  ### 33. Super Helpful!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vasti H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 03, 2023

**What do you like best about Journey?**

We use Journey to send information to intended customers!

**What do you dislike about Journey?**

None that I have found. Tool is easy to use and helpful.

**What problems is Journey solving and how is that benefiting you?**

Helps customers get additional information and workflows to get started on our platform.

  ### 34. Great new platform for fundraising

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Renewables & Environment | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 11, 2022

**What do you like best about Journey?**

I'm a hard tech startup founder using Journey for fundraising over the past couple months. So far I'm really liking how it allows seamless sharing of many different kinds of content (PDFs, YouTube videos and clips, articles, websites, etc.) on a single page. It's a much better user experience for multimedia than a bunch of different DocSend links or a Drive/Box/Dropbox dataroom.

**What do you dislike about Journey?**

The UI for adding and editing content is still a bit rough around the edges, but that's normal at this stage. The team is very responsive to feedback and moving fast.

**What problems is Journey solving and how is that benefiting you?**

Sharing multimedia content with prospective investors and customers with a single link

  ### 35. A founder's dream

**Rating:** 5.0/5.0 stars

**Reviewed by:** Noel R. | Fellow (ODX), Small-Business (50 or fewer emp.)

**Reviewed Date:** September 28, 2022

**What do you like best about Journey?**

Journey has a simplicity to it. I prefer using it to alternatives like dropsend, because it feels better. Almost like having an ongoing conversation with prospect.

**What do you dislike about Journey?**

I never really have a downside that lasts very long. The team seems to be constantly updating the product. If I was to find one thing, I would say viewing pdf documents from mobile can sometimes be challenging.

**What problems is Journey solving and how is that benefiting you?**

As a founder, journey is helping me track and manage my fundraising process. From having different journey flows for different investor types, and prospects. I also use it for hiring, and advisors.

  ### 36. It's the async way to tell the story for fundraising

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 30, 2023

**What do you like best about Journey?**

Thoughtful, responsive founders building a great product.

**What do you dislike about Journey?**

Nothing to dislike here, and zero complaints.

**What problems is Journey solving and how is that benefiting you?**

Making a storytelling website used to take effort and time. No longer. Journey solved this problem.

  ### 37. Journey is very useful for collecting all of our fundraising materials.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Soren M. | COO, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 06, 2022

**What do you like best about Journey?**

Being able to send someone one link that contains everything is super convenient, along with the email capture and security settings.

**What do you dislike about Journey?**

I am not a big fan of the recent redesign, it is less intuitive and less information-dense than the old interface.

**What problems is Journey solving and how is that benefiting you?**

The problem that Journey is solving is keeping of track who views our fundraising materials and being able to guard confidential information.

  ### 38. Journey is a seamless, reasonable replacement for parts of DocSend

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 30, 2023

**What do you like best about Journey?**

Easy to use, beautiful interface, easy to access support team, easy for our customers to access, and good integrations with third-party apps like Slack

**What do you dislike about Journey?**

Emerging product, not as feature-rich as DocSend, but the team is working on identifying priority areas to invest in.

**What problems is Journey solving and how is that benefiting you?**

Allowing us to share documents with customers in a secure manner, easy to track our customers who view our confidential material.

  ### 39. Journey gives me a unique way to follow up and interact with our customers and prospects.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 30, 2023

**What do you like best about Journey?**

Being able to create a short personalized video for prospects and having all information in one link vs attaching a bunch of different docs.

**What do you dislike about Journey?**

Open rates have been lower than expected so not sure if it's people not wanting to click on the link or if it goes to spam.

**What problems is Journey solving and how is that benefiting you?**

Best part is having a centralized place to provide all information needed for prospects.

  ### 40. Journey, the single-source-of-truth

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ryan L. | Senior GTM, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 26, 2022

**What do you like best about Journey?**

- Powerful tooling for cold outreach to curate a comprehensive library of content for potential clients who may not know your brand
- Fun and interactive way to run large all-hands meetings

**What do you dislike about Journey?**

I wish it was possible to update UTM macros on each piece of content with a few clicks

**What problems is Journey solving and how is that benefiting you?**

I find that Journey allows our customers to get to us better, faster

  ### 41. An essential part of our product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Noah T. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 05, 2022

**What do you like best about Journey?**

We have built multiple Journeys into the interface of our product and it helps incredibly with feature adoption.

**What do you dislike about Journey?**

If there were more customization options that would be great. The styles and layout matter a lot for our use case

**What problems is Journey solving and how is that benefiting you?**

it helps our users understand features within our product and really helps with the adoption of said features

  ### 42. Journey is perfect tool for product and sales leaders

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adam G. | Product manager, Enterprise (> 1000 emp.)

**Reviewed Date:** August 02, 2022

**What do you like best about Journey?**

Journey's platform is very intuitive and great. 

Customization, shareability, and the metrics associated with viewership and engagement are very helpful.

**What do you dislike about Journey?**

There are really no downsides to using Journey as it is a step-function improvement to DocSend and any other similar competitor product.

**What problems is Journey solving and how is that benefiting you?**

Journey is streamlining collaboration and helping cross-functional teams better understand what is being built and most importantly how to use it. 

Business speed and collaboration has increased 3x.

  ### 43. love it, use it and recommend it!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lokap S. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 01, 2022

**What do you like best about Journey?**

Ability to share multiple media collaterals in different format with one link

**What do you dislike about Journey?**

journey management dashboard can be improved.

**What problems is Journey solving and how is that benefiting you?**

ability to share sales, fundraissing, user onboarding collaterals in a single link, earlier we had to use drive links. Journey enables us to focus more on business and processes rather content management

  ### 44. Loved using this for a variety of stakeholder-facing benefits

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dilan S. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 02, 2022

**What do you like best about Journey?**

Sharing different data types like videos and written content, in draggable and highly reusable steps has been awesome.

**What do you dislike about Journey?**

Perhaps the previous design of Journey, but I do like the interface, the analytics I receive via email, and the ability to generate links to journeys that are password-gated for confidential journeys.

**What problems is Journey solving and how is that benefiting you?**

Journey helps us with clear onboarding or outlining key areas of our product. "How to allow for various stakeholders to have a personalized experience with our brand" is answered by using templates from Journey.

  ### 45. Overall, it's been useful to consolidate information to send compared to a traditional email

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 30, 2023

**What do you like best about Journey?**

Being able to have a nice flow between different steps. Easy way to send one link

**What do you dislike about Journey?**

There's not a lot of easy ways to personalize/make it look pretty

**What problems is Journey solving and how is that benefiting you?**

Good question - engaging prospects after a call rather than an overloading email. I am more productive with that

  ### 46. Journey rocks!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alex G. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 31, 2022

**What do you like best about Journey?**

It's clean usability and high-quality UX.

**What do you dislike about Journey?**

Nothing :) Journey has been amazing for is since we started using it two years ago.

**What problems is Journey solving and how is that benefiting you?**

Problem: packaging all of the content and steps needed into one page UI.

  ### 47. Supercharged my sales process

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 06, 2022

**What do you like best about Journey?**

Journey made it easy to create a personalized landing page/content library for prospects. The best thing about it is that you can 'tell a story' within one simple link, including a Video, Slideshow, Case Study and finally bring it home with a Calendly link to schedule a follow up meeting.

This is especially helpful in painting the picture for stakeholders that may not have joined the initial calls, garnering greater buy-in and consensus.

**What do you dislike about Journey?**

The analytics section is great, would love to see this further iterated on to make for an even stronger product.

**What problems is Journey solving and how is that benefiting you?**

Accelerating deal cycles, assisting with customer education.

  ### 48. Great way to do B2B pitch and fundraising!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sanskar J. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 07, 2022

**What do you like best about Journey?**

It allows integration with a bunch of apps, including Notion, Figma. This really helps to build a pitch with product details and demos.

**What do you dislike about Journey?**

I have been using it for a month now, haven't been able to find anything which I dislike about this product.

**What problems is Journey solving and how is that benefiting you?**

Giving me a structured and restricted way to share about our business/product with customers and investors.

  ### 49. I would recommend Journey to anyone in sales, client services and investor relations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gregory E. | Account Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 01, 2022

**What do you like best about Journey?**

Journey allows me to easily host, send and edit sales collateral so I can interact and serve my clients efficiently and effectively

**What do you dislike about Journey?**

I have yet to find something I dislike about the platform, given my current needs

**What problems is Journey solving and how is that benefiting you?**

Journey allows me to easily store, send and manage client-facing  and internal collateral with one simple link making my outreach more efficient and effective

  ### 50. Cleanly walks users through process

**Rating:** 5.0/5.0 stars

**Reviewed by:** Grant C. | Chief UX Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 31, 2022

**What do you like best about Journey?**

What I like best about Journey is the clarity of the steps in the process.

**What do you dislike about Journey?**

What I dislike the most is the lack of integrations with other apps.

**What problems is Journey solving and how is that benefiting you?**

The problems Journey is solving is simultaneously providing the entire process, at what stage users are currently, and clarity of action in the current step.



- [View Journey pricing details and edition comparison](https://www.g2.com/products/journey/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-08-09+05%3A57%3A08+-0500&secure%5Bsession_id%5D=27e7d083-f13f-4565-8952-cf4b7799efde&secure%5Btoken%5D=1cee0b27b6c71659cd51429d0fbfcb7dfb117a1822bd3dcc85668905f1809547&format=llm_user)

## Journey Features
**Content Creation**
- Content Creation Tools
- Content Curation
- Buyer Personas
- Content Management
- Campaign Management
- SEO Management
- Workflow Management
- Template Management

**Content Creation**
- Content Management

**Deal Analytics**
- Engagement Tracking
- Reporting and Dashboards
- Proposal Effectiveness Reporting

**Agentic AI - Content Experience Platforms**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Optimization**
- SEO
- A/B Testing
- Dashboards & Reporting
- Audience Targeting
- ROI Reporting

**Optimization**
- ROI Reporting

**Administration and Security**
- User, Role, and Access Management
- Alerts and Notifications
- Regulatory Compliance

**Logistics**
- Customizable Templated Workflows
- Internal Communication
- Version Control
- Editing and Approval Tools
- Distribution Features
- Social Media Integration
- User, Role, and Access Management
- Approval Process Control

**Platform**
- E-Signature
- Proposals
- CPQ
- Video Proposals
- Content Sharing
- Content Management
- Video Conferencing
- Chat

**Integrations**
- CRM Integration
- Internal Messaging Systems Integration
- Video Conferencing Integration

**Additional Functionality**
- Alerts/Notifications
- Publish Scheduling
- Email Marketing
- Content Library
- Conversion Tracking
- Generative AI
- AI Copilot
- Social Promotion
- Data Visualization
- Editorial Calendar
- Drag & Drop
- Campaign Analytics
- Campaign Planning
- Multi-Channel Campaigns
- Engagement Tracking
- Customizable Templates
- Reporting & Statistics
- Customizable Branding
- Categorization/Grouping
- Data Import/Export
- Filtering
- Activity Tracking
- Social Media Monitoring

**Agentic AI - Digital Sales Room**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Audience Targeting
- UTM Parameters Integration
- Third-Party Integrations

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