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Journey

By Journey

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Journey Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

<1 month

Return on Investment

3 months

Journey Media

Journey Demo - Tell better stories, close more deals
Turn endless email threads into interactive workspaces with customers. Used from first call through to close and into onboarding.
Journey Demo - Automagical theming
Stop hunting for colors or logos, let Journey style your content with a single click
Journey Demo - Automagical assistant
Never start from scratch with the help of AI or templates.
Journey Demo - Create content or integrate existing
Create text videos, slides, imagery, mutual action plans, or connect your favorite tools
Journey Demo - Get rich insights
Track who's engaged in the buying committee and which deals are most likely to close
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Journey Reviews (155)

Reviews

Journey Reviews (155)

4.9
156 reviews

Pros & Cons

Generated from real user reviews
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SG
Small-Business (50 or fewer emp.)
"Journey is the best freemium offering online"
What do you like best about Journey?

It's incredibly user-friendly and has an insanely natural UX - pulls in the right amount of feature complexity without going overboard. Review collected by and hosted on G2.com.

What do you dislike about Journey?

I honestly cannot think of anything...I suppose you could argue that the journey page could allow for even more branding/color customization? That's a reach...it's awesome. Review collected by and hosted on G2.com.

Christopher C.
CC
Co-Founder
Small-Business (50 or fewer emp.)
"Journey makes customer conversations easier."
What do you like best about Journey?

I like Journey's ease-of-use interface and powerful features to upload different types of content and share them via unique links for each customer.

I've used many content sharing platforms and Journey is definitely one of the best tools I used so far. Review collected by and hosted on G2.com.

What do you dislike about Journey?

Id wish Journey had custom font types, sizes, and better integration with Zapier. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Mid-Market (51-1000 emp.)
"Intuitive Platform for Multiple Sources"
What do you like best about Journey?

Journey allows us to aggregate links and mediums into one, cohesive platform. Review collected by and hosted on G2.com.

What do you dislike about Journey?

It would be great if we didn't have to upload every document as a PDF - we use pitch as our slide deck platform so it would be preferable to link directly to the slides. Review collected by and hosted on G2.com.

DG
Small-Business (50 or fewer emp.)
"Really great product helping us reach more investors faster and more smoothly"
What do you like best about Journey?

It provides all the information in one place and allows for asynchronous research or diligence Review collected by and hosted on G2.com.

What do you dislike about Journey?

I wish they had more built-in features to help create some pages that are a bit more interesting outside of the ones I upload. Review collected by and hosted on G2.com.

Chris L.
CL
MLOps Partnerships
Small-Business (50 or fewer emp.)
"I have so many positive things to say I don't know where to begin!"
What do you like best about Journey?

Un-freaking-believable! That isn't the professional thing to say, but it's the damn truth! From the moment you login, you know exactly how to use it, and what to do. The possibilities are endless when it comes to using this platform. I will never, and I quite literally mean that, never not have this service in my life. Period. Review collected by and hosted on G2.com.

What do you dislike about Journey?

Uhh.. umm... let's see... uhhh... Oh, I got one: I dislike the fact they weren't out 10 years ago. I dislike that I just now found them. I dislike that other companies don't build products like they do. Review collected by and hosted on G2.com.

Paul I.
PI
Principal & Platform Director
Small-Business (50 or fewer emp.)
"Great U/X, flexible. Use it for all our Assets now."
What do you like best about Journey?

Really simple and easy to use. You can upload almost anything you'd want to tell the best version of your story. Interactive, intuitive, great U/X. Plus, all the tracking data you'd need to inform your process. Review collected by and hosted on G2.com.

What do you dislike about Journey?

Nothing stands out. Excited for Journey to continue layering features to enable more creative workflows. Review collected by and hosted on G2.com.

Eric M.
EM
Chief Growth Officer
Mid-Market (51-1000 emp.)
"Journey = One Tool To Rule Them All"
What do you like best about Journey?

Journey is the main tool I use to share anything for business -- full stop. Fundraising, sales pitches, hiring, partnerships. It is a godsend. I can pull in Google Docs, Spreadsheets, Videos, Decks, PDFs, Forms, Email Contacts -- you name it. Think visual data room or visual "email attachments" in a beautiful, easy, mobile-optimized link that you can track everything on. I feel superhuman using it and I can't imagine the world before using Journey. Review collected by and hosted on G2.com.

What do you dislike about Journey?

They're brand new so they have a huge roadmap -- excited to get more & more features, format types, templates or "recipes", and even mobile creation to just ramp up using Journeys for anything I want to share to anyone work-related. Review collected by and hosted on G2.com.

Travis B.
TB
Mid-Market (51-1000 emp.)
"A product that can change your team's deal velocity"
What do you like best about Journey?

Prior to Journey, our sales team was having to send multiple emails some repeated with attachements. Now with Journey, we can create a Journey and contiously add all the important documents needed to ensure we keep our deal velocity up and increasing net-new revenue. Review collected by and hosted on G2.com.

What do you dislike about Journey?

None to add. Journey does a great job with consistently updating their product based on the requests/feedback we provide. Review collected by and hosted on G2.com.

Emily R.
ER
Mid-Market (51-1000 emp.)
"Simple yet effective platform"
What do you like best about Journey?

I like how simple the platform looks, and the ease of use. There are limited barriers to enter / limited clicks. We've been using it for our new employee onboarding and training for 6 months now and we've gotten all positive feedback. Review collected by and hosted on G2.com.

What do you dislike about Journey?

I'd love if the checkboxes functioned for each user on to do lists. Review collected by and hosted on G2.com.

Brad J.
BJ
Startup Advisor & Mentor
Small-Business (50 or fewer emp.)
"Very intuitive and easy to use."
What do you like best about Journey?

We use Journey to educate potential customers about our services. It helps facilitate the sales process by allowing us to more easily educate prospects earlier in the sales funnel. We used to use another service with links to each file that we wanted to share, like an Overview PPT and sales brochures, videos, etc. With Journey, those files are now automatically presented and opened as the prospect progresses through the materials, so they are more likely to access the information. Review collected by and hosted on G2.com.

What do you dislike about Journey?

Sometimes the visitor tracking does not provide much in the way of details about the visitors, but I believe this is more of a function of the limited info available from certain visitor IPs vs. what Journey is able to capture and share. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

<1 month

Return on Investment

3 months

Perceived Cost

$$$$$
Journey Features
Content Management
Engagement Tracking
Reporting and Dashboards
Proposal Effectiveness Reporting
User, Role, and Access Management
Alerts and Notifications
Regulatory Compliance
Proposals
Video Proposals
Content Sharing