---
title: Journey Reviews
meta_title: 'Journey Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 156 reviews by the users' company size, role or industry
  to find out how Journey works for a business like yours.
aggregate_rating:
  rating_value: 4.9
  review_count: 156
  scale: '5'
date_modified: '2026-08-04'
parent_category:
  name: Sales Acceleration
  url: https://www.g2.com/categories/sales-acceleration
---


# Journey Reviews
**Vendor:** Journey  
**Category:** [Digital Sales Room Software](https://www.g2.com/categories/digital-sales-room)  
**Average Rating:** 4.9/5.0  
**Total Reviews:** 156
## About Journey
Journey is a storytelling platform that helps sales teams turn endless email threads and attachments into one interactive workspace. Customers love it as everything they need is one place throughout a deal cycle. Sales teams love it because they get analytics on which contacts are engaged and which deals are most likely to close. Stand out in the sales process, improve win rates, and close faster - with Journey.




## Journey Reviews
  ### 1. Super easy for email marketing and gathering data

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 09, 2022

**What do you like best about Journey?**

I like how I can track who sees my links

**What do you dislike about Journey?**

I wouldn't say I like that it costs $40/mo for a membership. It should be more like $10.

**What problems is Journey solving and how is that benefiting you?**

They're solving my problem of creating links to share with clients that pack a ton of information

  ### 2. Early journey user that is obsessed with the product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brandon S. | Managing Partner, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 26, 2022

**What do you like best about Journey?**

ease of setup and delighting my customer

**What do you dislike about Journey?**

there has nothing to dislike and if i ever encounter any issues, the team is very responsive and acts quickly to help.

**What problems is Journey solving and how is that benefiting you?**

helping me to easily pitch potential clients for my business and constantly track viewer insights

  ### 3. very good platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 06, 2022

**What do you like best about Journey?**

The stats system is damn good and the email notification is also good

**What do you dislike about Journey?**

Basically there is not much thing that I disliked about.

**What problems is Journey solving and how is that benefiting you?**

It helps me to share my startup pitch deck with investors

  ### 4. Great product that has replaced docshare and hubspot

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 31, 2022

**What do you like best about Journey?**

tracking engagement, interface that allows to guide reader. clean simple user interface

**What do you dislike about Journey?**

More templates and designs would be an excellent addition!

**What problems is Journey solving and how is that benefiting you?**

Interacting with investors (e.g quarterly reports, diligence requests,) and outreach for new customers / users

  ### 5. Journey is incredible for onboarding

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 20, 2022

**What do you like best about Journey?**

Journey makes it super easy to build onboarding experiences

**What do you dislike about Journey?**

Nothing to dislike. There are some integrations that were initially missing but the journey team quickly built it out

**What problems is Journey solving and how is that benefiting you?**

Journey enables us to quickly create landing pages for our users for onboarding

  ### 6. Journey is a nice collaboration tool when dealing with multiple stakeholders

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 31, 2022

**What do you like best about Journey?**

tracking when someone opens and views pages

**What do you dislike about Journey?**

the difficulty is educating people where to go

**What problems is Journey solving and how is that benefiting you?**

communication and not having to look for documents in an email thread



- [View Journey pricing details and edition comparison](https://www.g2.com/products/journey/reviews?page=4&section=pricing&secure%5Bexpires_at%5D=2026-08-07+06%3A32%3A26+-0500&secure%5Bsession_id%5D=887d8528-872e-4db8-809a-bb468854a789&secure%5Btoken%5D=b3ec90f0b84489f5cb12dd522afb4d4e2ac619ab261d3be87146086e7ab3f487&format=llm_user)

## Journey Features
**Content Creation**
- Content Creation Tools
- Content Curation
- Buyer Personas
- Content Management
- Campaign Management
- SEO Management
- Workflow Management
- Template Management

**Content Creation**
- Content Management

**Deal Analytics**
- Engagement Tracking
- Reporting and Dashboards
- Proposal Effectiveness Reporting

**Agentic AI - Content Experience Platforms**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Optimization**
- SEO
- A/B Testing
- Dashboards & Reporting
- Audience Targeting
- ROI Reporting

**Optimization**
- ROI Reporting

**Administration and Security**
- User, Role, and Access Management
- Alerts and Notifications
- Regulatory Compliance

**Logistics**
- Customizable Templated Workflows
- Internal Communication
- Version Control
- Editing and Approval Tools
- Distribution Features
- Integrations & APIs
- User, Role, and Access Management
- Approval Process Control

**Platform**
- E-Signature
- Proposals
- CPQ
- Video Proposals
- Content Sharing
- Content Management
- Video Conferencing
- Chat

**Integrations**
- CRM Integration
- Internal Messaging Systems Integration
- Video Conferencing Integration

**Additional Functionality**
- Alerts/Notifications
- Publish Scheduling
- Email Marketing
- Content Library
- Conversion Tracking
- Generative AI
- AI Copilot
- Social Promotion
- Data Visualization
- Editorial Calendar
- Drag & Drop
- Campaign Analytics
- Campaign Planning
- Multi-Channel Campaigns
- Engagement Tracking
- Customizable Templates
- Reporting & Statistics
- Customizable Branding
- Categorization/Grouping
- Data Import/Export
- Filtering
- Activity Tracking
- Social Media Monitoring

**Agentic AI - Digital Sales Room**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Audience Targeting
- UTM Parameters Integration
- Third-Party Integrations

## Top Journey Alternatives
  - [Aligned](https://www.g2.com/products/teamaligned/reviews) - 4.6/5.0 (1,305 reviews)
  - [Allego](https://www.g2.com/products/allego/reviews) - 4.6/5.0 (689 reviews)
  - [trumpet](https://www.g2.com/products/trumpet/reviews) - 4.7/5.0 (1,337 reviews)

