--- title: Journey Reviews meta\_title: 'Journey Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 156 reviews by the users' company size, role or industry to find out how Journey works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 156 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Journey Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Journey but has limited features. Are you part of the Journey team? [Upgrade your plan](https://my.g2.com/journey/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Journey is a storytelling platform that helps sales teams turn endless email threads and attachments into one interactive workspace. Customers love it as everything they need is one place throughout a deal cycle. Sales teams love it because they get analytics on which contacts are engaged and which deals are most likely to close. Stand out in the sales process, improve win rates, and close faster - with Journey. * * * Seller [Journey](https://www.g2.com/sellers/journey) Discussions [Journey Community](https://www.g2.com/products/journey/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Brendan L. Weitz (Co-Founder & CBO at Journey) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement \<1 month ### Return on Investment 3 months [ View More Pricing Information ](https://www.g2.com/products/journey/pricing) ## Top-Rated Alternatives [ ![Aligned](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aligned") Aligned 4.6/5(1,313) ](https://www.g2.com/products/teamaligned/reviews) [ ![Allego](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Allego") Allego 4.6/5(695) ](https://www.g2.com/products/allego/reviews) [ ![trumpet](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "trumpet") trumpet 4.7/5(1,343) ](https://www.g2.com/products/trumpet/reviews) [ View All Alternatives ](https://www.g2.com/products/journey/competitors/alternatives) ## User Insights Average based on 156 real user reviews. Implementation Time \<1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Alexander F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexander F.") AF Alexander F. Co-Founder and CEO Small-Business (50 or fewer emp.) 9/1/2022 "The best multi-purpose CX tool for marketing, sales and operations" 5/5 What do you like best about Journey? You want your prospects and customers to have the best experience, right? There is often so much specific content you need to share with them in order to educate them on the value of your product, answer questions, and help them get onboarded. But it can be so messy when sending just a bunch of links to this slidedeck, this video, this document... and you can't build a custom landing page on your site for every customer. So what do you do? Use Journey. It's one of the best tools I've found that is like a swiss army knife to combine all kinds of content or assets I want my prospect or customer to consume but in a very specific designed flow. They're a nimble team, ready to listen to your feedback and I'm excited to see where they go next Review collected by and hosted on G2.com. What do you dislike about Journey? Be ready for change. They're constantly improving the product, which does mean you might have to adjust your Journeys as they make changes/improvements. But, it really isn't that much of a drawback - I'd rather improvements than a stale app that never gets better. Review collected by and hosted on G2.com. What problems is Journey solving and how is that benefiting you? Sales was one of my first use cases. We needed to follow up with prospects who wanted a copy of the slides, links to customer stories, and other material. Putting it all in one place (that I can customize even after sending and track engagement) really helped reduce our sales cycle. Also, it's been an incredible support after the sale too in customer success, with onboarding and beyond. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Vikki T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vikki T.") VT Vikki T. Growth Marketer Small-Business (50 or fewer emp.) 8/31/2022 "Incredible tool that I used for an unconventional purpose - onboarding an online community" 4.5/5 What do you like best about Journey? It was incredibly easy to use. Creating my first journey felt intuitive. Even better than that, the finished product looked great. I used Journey to onboard members into a Slack community I started, and I received a lot of great feedback on it from members. They all liked it! Review collected by and hosted on G2.com. What do you dislike about Journey? There wasn't much not to like. I was using Journey for a little bit different of a purpose than it was intended, but it perfectly met my needs. I was able to import multiple file formats (which was a limitation of other tools I was considering) and the finished product looked very polished. Review collected by and hosted on G2.com. What problems is Journey solving and how is that benefiting you? Journey helped me onboard new users into a Slack community. When people join communities, there's a lot going on (think about all of the channels, links, people) and it can be overwhelming. The custom Journey I created allowed me to guide new users and 'show them around' or community without overwhelming them. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic JL Jason L. President Small-Business (50 or fewer emp.) 8/31/2022 "A must-have for your personalized presentations" 5/5 What do you like best about Journey? I love that Journey works with most of the current cloud software options, that it's not limited to just screencasting or videos, and it's easy to share. I haven't seen another product that does what Journey does in compiling all of your presentation materials into one, easy 'journey' that you can share with others. I also love that the program encourages you to record shorter clips so clients / potential customers can pick and choose what they would like to view. Review collected by and hosted on G2.com. What do you dislike about Journey? If you're not saavy working with websites it can be a little hard to correctly implement a journey into a page of your website. But if you have some know-how, you're good to go. Review collected by and hosted on G2.com. What problems is Journey solving and how is that benefiting you? It's helping me think in shorter clips of videos, but able to easily compile them all into one shareable link - and helping me personalize the content so I can target individuals rather than create different large sets of videos for each client or potential client. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jeremiah P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeremiah P.") JP Jeremiah P. Founder & CEO Small-Business (50 or fewer emp.) 8/31/2022 "Journey is our Head of Sales" 5/5 What do you like best about Journey? Journey has been absolutely incredible for us. We have a product demo, and then we drive people who are looking for more information to our Journey video library. They can watch videos, and then click through to sign up for our product right there. It's such a powerful tool for us. Review collected by and hosted on G2.com. What do you dislike about Journey? I honestly don't have anything to complain about. Reporting could be a bit more robust, but I expect that to improve over time. They recently added a feature that tells you which company viewers are from. Very cool. Not game-changing for us, but goes to show they're investing heavily in insight. Review collected by and hosted on G2.com. What problems is Journey solving and how is that benefiting you? We have a self-serve product and offering demos to everyone who's interested was a massive time cost for us. Journey has cut our demos by 80%, but we've not seen a noticeable drop in registrations. So it's a huge win. :) Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Small-Business (50 or fewer emp.) 6/20/2023 "Great tool for easily sharing content" 4/5 What do you like best about Journey? Easy to build and great tool for quickly sharing content with clients. Review collected by and hosted on G2.com. What do you dislike about Journey? There are a couple of small bugs, but to be expected from an early stage product. Review collected by and hosted on G2.com. What problems is Journey solving and how is that benefiting you? The ability to easily share content with clients Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Luke O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luke O.") LO Luke O. Founder Small-Business (50 or fewer emp.) 8/31/2022 "A beautiful platform for engaging your customers, prospects, investors, and team" 5/5 What do you like best about Journey? The concept is so simple, and so incredibly powerful. Taking our potential investors through our story exactly the way we want has been game-changing. I really love how the team has added features like insights so that you can see exactly how engaged a potential investor/customer/team member is in different parts of your Journey. Review collected by and hosted on G2.com. What do you dislike about Journey? I really can't think of anything here. I like it all. Review collected by and hosted on G2.com. What problems is Journey solving and how is that benefiting you? Before Journey you just had a pitch deck and maybe a product demo. Now, by sending a potential investor our journey, they can have everything they need to know, including objection handling, before we even get on a call. It gives us a centralized place (similar to a data room) for all our information and investor collateral, but allows us to walk them through it and tell the story that is most going to resonate with them. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Husam R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Husam R.") HR Husam R. Director, Analytics Small-Business (50 or fewer emp.) 1/26/2023 "An intuitive and powerful way to communicate your jorney (pun intended)" 5/5 What do you like best about Journey? The ability to convey your journey in a familiar format (slides) but having the flexibility of choosing the way you present the content ( links, videos etc.) Review collected by and hosted on G2.com. What do you dislike about Journey? I don't have anything it mind at the moment Review collected by and hosted on G2.com. What problems is Journey solving and how is that benefiting you? The ability to convey my pitch plus a demo of the app all in one place. Its really powerful to share a single link and convey everything I need to in one place Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Matthew L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew L.") ML Matthew L. Small-Business (50 or fewer emp.) 3/15/2023 "Great Application for Personalization" 5/5 What do you like best about Journey? It is easy to use and an excellent tool for personalization in emails and LinkedIn campaigns. Review collected by and hosted on G2.com. What do you dislike about Journey? Nothing I can honestly find out yet, but I will be sure to let you know. Review collected by and hosted on G2.com. What problems is Journey solving and how is that benefiting you? Personalization is my main use case when sending out email and LinkedIn blasts. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") EC Verified User in Computer Software Mid-Market (51-1000 emp.) 1/30/2023 "Helpful for both external and internal use alike!" 4.5/5 What do you like best about Journey? Journey is incredibly helpful in creating flexible, content-driven user experiences for various use cases. We can efficiently utilize it to create new business sales journeys, content hubs for ABM/marketing campaigns, or even training for distributed internal teams. Review collected by and hosted on G2.com. What do you dislike about Journey? It could improve a bit on the integrations side (ie. embedding/iframing webpages, more connected apps, etc.), but I expect this will come over time. Review collected by and hosted on G2.com. What problems is Journey solving and how is that benefiting you? For sales, pitches or trainings that are relatively complex, breaking them down into concise user experiences— as well as consolidating with relevant content & materials— cuts down on both the admin and improves the outcomes (ie. quicker sales cycles, better enablement utilization, etc.). Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Alex B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex B.") AB Alex B. Account Executive Mid-Market (51-1000 emp.) 8/31/2022 "This tool shortens sales cycles and helps you stay in control of the deal." 5/5 What do you like best about Journey? It's a one-stop shop for you and your prospects. I save time with a built-in library of our sales content and know exactly what content my POC and their team are reviewing. The notifications and insights help me track opens, which provide information about topics to cover on the next call. My sales cycles have been shorter, and I feel like I stay in control of my opportunities better. Review collected by and hosted on G2.com. What do you dislike about Journey? Selfishly, I would love integrations into the rest of my team's tech stack. The reality is they are a start-up, but they seem to move very quickly around the product. I asked for Gmail plugin added to a survey a few months ago, and they rolled it out three weeks later. Review collected by and hosted on G2.com. What problems is Journey solving and how is that benefiting you? 1. Shorter sales cycles 2. Better deal control 3. Saving time 4. Less duplicated tasks 5. Positive feedback from prospects Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Pricing Insights Averages based on real user reviews. ### Time to Implement \<1 month ### Return on Investment 3 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/journey/pricing) ##### ##### Journey Features Content Creation Content Management Deal Analytics Engagement Tracking Reporting and Dashboards Proposal Effectiveness Reporting Administration and Security User, Role, and Access Management Alerts and Notifications Regulatory Compliance Platform Proposals Video Proposals Content Sharing [ View More Features ](https://www.g2.com/products/journey/features) ##### Categories on G2 [Content Experience Platforms](https://www.g2.com/categories/content-experience-platforms)[Digital Sales Room](https://www.g2.com/categories/digital-sales-room) ##### Explore More [What are the best tools for analyzing marketing performance](https://www.g2.com/discussions/what-are-the-best-tools-for-analyzing-marketing-performance)[Which operational risk app is best for small business use](https://www.g2.com/discussions/which-operational-risk-app-is-best-for-small-business-use)[What K-12 student information systems have the best reviews from private school administrators?](https://www.g2.com/discussions/what-k-12-student-information-systems-have-the-best-reviews-from-private-school-administrators) [Best-rated onboarding software for sales teams](https://www.g2.com/discussions/best-rated-onboarding-software-for-sales-teams)[Which document databases have the most accessible learning curve for engineers who are coming from a relational SQL background and want to ramp up quickly?](https://www.g2.com/discussions/which-document-databases-have-the-most-accessible-learning-curve-for-engineers-who-are-coming-from-a-relational-sql-background-and-want-to-ramp-up-quickly)[Best chatbots for customer engagement tools](https://www.g2.com/discussions/chatbots-what-are-the-best-chatbots-for-customer-engagement-tools) [Show MoreShow Less](javascript:void(0);)